I had just gotten the pegs stolen off of my electric bike which requires them to rest your feet on…read moredue to lack of peddles. I pulled up the the store at 7:02pm and they wouldn't even entertain me by coming to the door. Merely shook their heads. All I know is if I was the owner of a shop and my employees brushed off a paying customer for being 2 minutes late that employee would be suspended with out pay.

I love this guys, honest, affordable, reasonable. I bought 2…read morebikes from them and it has always been a good experience. They give great advice and are fast workers

if a Bike Shop owner or clerk has a haircut that reminds you of a possum that just came in out of…read morethe rain, you know you are in good hands. Perfect bike shop - the right "bike spirit" and knowledge, generosity, good vibes.

It had been a challenge to find bike shops that's able to work on e-bikes. Many I've called didn't…read morehave the know how or capability to work on e-bikes; not even a tire change. Sun and Air fortunately has the staff that can service e-bikes. I'm not sure to what degree but they can help you change brake pads on it and definitely switch tires for you. Staff is super cool and chill. Prices were higher than places in Queens but they do a clean job.

Reliable bike shop with great prices and a knowledgeable owner. The space inside is quite small but…read morethey have a range of bikes available if your shopping for a new ride, MTB, road bikes, kids bikes... The turn around time for the work on my bike was fast and everything works perfect. I plan to use them again in the future for all my maintenance and repairs needs. Support your LBS, ride on!

This bike shop was a lifesaver! I got a flat tire in the middle of nowhere and then stupidly…read morecontinued to cycle so the tube then ripped or whatever tubes do and I couldn't even wheel the bike. Anyway I arrived at the shop completely covered in black with said tube in my hands. They were going to fix it then and there but I said I'd come back. They gave me wipes to clean myself up and then it was ready 2 hours late for just $20!! Highly recommend!!

Legit the best service I have ever received!…read more I will be back. I will tell all my friends on Yelp and otherwise that this is the best Bike shop ever. I recently had a flat on my bike tire. Unable to just pump up and hope for the best, I needed help fast. I actually rolled up to another shop that was open and they told me that couldnt help me. This shop was closed as I rolled up. The owner of the shop saw me roll up with my flat, opened the door an hour early and fixed my tire in about 8 minutes. I was back out on the street fast and back in action fast as can be. I cant gush enough how thankful I am that the owner came out and helped me. I was SOL and standing on the corner trying to figure out what to do next. He came out and asked if he could help. Legit baller! Plan to go back and buy a bike from this guy. Also, will be back for all bike repairs and service. NO question one of the best NYC customer service experiences I have ever had. AMAZING

I stopped here on my way to work and was helped right away. My front brake cable was shot, and I…read morewas super nervous biking downhill with only my rear brakes to sustain me. The man, presumably the owner, took my bike in right away, fixed the cable in no time, and only charged me $13. I was incredibly grateful for everything. Recommend!

Showed up with a broken shifter about five minutes before closing time. The firendly technician --…read moreI wish I'd gotten his name -- looked at it and said, "we're about to close, but ... it's fine, I can do this quickly." Fifteen minutes later I was on my way. I wish all bike repair experiences went like this.

Solid shop! Experts. Friendly. Great gear. Responsibly…read moreadept mechanics who love what they do. I am so glad they are in my neighborhood bc they are dependable and get things right the first time. Their prices reflect the great gear they offer and the slim margins it takes to stay open to provide a necessary community service to those of us who love biking as much as they do.

I biked to the gym and had a good workout, only to discover a flat when I was preparing to home…read more I rushed to Atlantic Bicycles, as they were the nearest shop, just before they closed for the day. They assessed the situation, fixed the flat, in no time, and sent me on my merry way. Customer service is top tier and very professional. Will return for any bike related needs.

Updating my original 5-star review…read more I initially had a very positive impression, but after a later service I found that one of the derailleur jockey wheels had been installed backward, and the bike was not properly indexed afterward. The result was a bike that was not rideable, which seriously affected my confidence in the quality of the work. I was also charged about $260 in labor for installing my own tires, wrapping the bars with my own tape, and installing my own chain. Given the result, the overall experience felt hard to justify. I'm disappointed because I expected better attention to detail and a properly functioning bike after service. I won't be returning.

I couldn't recommend bicycle roots enough!…read more I came to them with many questions about replacing parts to fix up an old bike I bought and they're all super helpful and kind. Everyone here is very knowledgeable about bike repairs (and bikes in general) and very eager to help. I buy all my parts from here and it's the first place I go to whenever I have bike questions I can't seem to solve myself.

This bike shop is cute and full of everything you want to fill your cycling needs. The employees…read morewere helpful and knowledgeable about the products. They have an online store, too, which makes it easy to buy what you need and then pick up. Quick and fast. The downside to the online shop is the exorbitant cost of shipping. DEF plan to pick up in-store. They also have fabulous COVID precautions! Check their website and plan to schedule an appointment for everything. They've got hand sanitizer and a whole slew of ways to keep customers and employees safe. So this can totally be your safe, friendly, knowledgeable go-to neighborhood bike shop during the pandemic and long after.

These guys are great! Super practical and reasonable. I've been 3 times now for different repairs…read moreto my Bird e bike and they've handled everything easily and quickly! My new primary spot in the area for any bike issues

The only issue I have with them is that they sell used parts as new. I once went to repair my front…read morerim. They told me it wasn't good any more then they sold me a rim that apon closer inspection was no new it was just a responded rim with a paint job. The fix old parts respray them and label as new. I also took an arrow 10 battery their once and they told me it wasn't good anymore. I did not leave my battery with them I took the battery home and held the battery for 2 years until one day I decided to take the battery to another bike shop for review. Guess what? All the battery needed was a fuse change. Be very careful with this company.