I cannot say enough great things about Dave at Enterprise Rent-A-Car. After a very frustrating…read moreexperience with a competing rental agency that failed to meet expectations, Dave stepped in and completely turned our situation around. From the moment we arrived, he was beyond helpful and genuinely compassionate. He listened, was understanding, and went above and beyond to make sure we were taken care of. His professionalism, kindness, and willingness to assist far exceeded anything we could have hoped for. Dave truly was the blessing we needed that day. Because of his exceptional service, I am now a lifelong customer of Enterprise Rent-A-Car. The company should be incredibly proud to have an employee like Dave representing their brand. Thank you, Dave, for setting the standard for what customer service should be.

Long-time ERAC customer here:…read more BLUF: DO NOT rent a car from this company! I rented a small SUV well in advance on 19 Mar 2026 for 6 days and turned it in on March 25th, 2026, approximately 2 hours early due to the TSA shut down. No one was there when I picked up the car, to do an inspection or walk through. I was just told by another National RAC employees to pick "whatever" and drive off. Not cool. When I returned, I was met by another rude, AA woman who did not look at the car, treat me like a valued customer, nor thank me for my patronage to ERAC. I completed a phone text survey and asked to speak to a manager, which never happened. No military or disabled veteran discounts ever offered, just fleece us for every last dollar. They charged me $8.96 for fueling costs, even though I tuned the car in with a full tank. I understand sales taxes, but unreasonable service charges and fees for crappy, non-existent customer service came out to an additional $102.20. What a rip off! Not happy with Enterprise Rent a Car. Ryan J. Millay Miramar, FL

I cannot recommend this company any more highly. From reservations to drop-off, this is hands down…read morethe best option when traveling to New Orleans. Chose this local, family owned business, for the reasonable rates, clean cars, and best customer service. James has gained a customer for life.

After having so many bad experiences lately with the bigger car rental companies, it was such a…read morepleasure to rent a car from James. He was always in easy contact via text, dropped off and picked up the car for me at my hotel, and allowed me to make changes easily. Just an incredibly nice guy who cares about his customers and provides exceptional service. This is the only place I'll rent from in NOLA in the future. Thank you, James!

Hussain was great! He was very helpful and courteous. Couldn't ask for a nicer representative! -…read moreGinny

Worst experience ever. The LACK of things they dont tell you its insane. I feel like i was robbed…read moreby these people. I rent a vehicle for 2 weeks, returned it early (10 days) and they pretty much charged me for the whole 2 weeks still. Apparently i had a discount which i was clearly not told i had, i called to return early, not able to return in on time in local office hours They said i could do it no problem at airport but left out the part where I'd have to pay for an extra day and the fact my "discount" i didnt know i have would terminate and i would be charged more per day than i did in my first week. They talked to me as "i mean this is something logical to know" as if im dumb or renting vehicles every week. This is my first and LAST experience with this company. I feel robbed.

We reserved a Nissan Rogue or similar online directly through Alamo, with the skip-the-line option…read more Upon arrival at MSY, you'll have to leave the terminal, exit the building, and cross the street to one of the waiting shuttle buses for the 25-minute ride to the car rental center. Upon leaving the bus, follow the signs and head upstairs to the Alamo car rental. They have clean restrooms just outside the pick-up area. Our similar, just-washed, and low-mileage GMC Terrain was brought to us. The vehicle ran well for the week. Upon return, if you choose to fill it up yourself, the only gas station nearby is the Shell on Blues Street. Once you commit to Rental Drive, you cannot access it. When you return your Alamo rental, go all the way to the top of the ramp. Drive over the "don't back up spikes" and look for the attendant to direct you where to park. They will ask if you want a printed or emailed receipt, and that's it. Don't forget to take pictures and video of your rental, inside and out, to avoid allegations of damage. I would return to the Alamo in the future for my vehicle rental needs.

When we arrived 2 weeks ago they did not have the convertible we had requested but Sam jumped right…read morein and gave us 3 other options that actually ended up being just fine and worked out well. He was having each car brought up for us to check out and decide on. Very accommodating. When we returned 2 weeks later he was there again and remembered us. Really nice guy doing a fantastic job with the customers. He even helped us with our luggage to the uber pick up spot. Thank you!

Service here is terrible but we needed a car for a day don't think I will be returning to this…read moreplace only came here cause it was close to the airport

Do not rent from this company. We were in New Orleans in…read moreMarch for a wedding and had a very short trip, which made the problems with this rental even more frustrating. The day after we arrived, we picked up the rental car. We drove only 0.9 miles back to our hotel, parked the car, and went inside to grab our things before heading to the venue. When we came back out and started to leave, we backed the car out of the parking space and immediately heard a dragging noise. I stopped the car right away and got out to inspect it. The entire front-right section of the bumper was hanging off. I immediately called NOLA Rental and spoke with someone I believe was named Devon. I took photos and sent them to him, explaining that their car had literally fallen apart after less than a mile of driving. He told me to bring the vehicle back and that they would provide another car. When I arrived, Devon was already prepared to switch us into another vehicle. My two grown sons had followed me from the hotel and were outside inspecting the damaged car while I was inside. Devon came outside with me to look at the vehicle, and all four of us clearly saw that several zip ties were holding the bumper together. We also observed that the front bolts underneath the bumper were completely missing. I made the mistake of not taking more photos at that moment because we were standing there with their own employee, all looking at the obvious pre-existing damage. I believed that would be sufficient. A couple of weeks later, I noticed that NOLA Rental attempted to charge my bank card twice on the same day--once for $300 and again for $250. I immediately called and spoke with who I believe was Devon. I explained who I was and asked what was going on. One additional detail that raised concerns for me: during that call, he seemed confused and initially thought I was someone else. He kept referring to an incident involving a vehicle that had allegedly been parked at the airport and had hit a post. I had to repeatedly explain who I was and which rental I was calling about. Whether it was simple confusion or something else, it did not inspire confidence. After I explained the situation, he told me he did not know why his manager had attempted the charges and said he would have her call me back. The next day, they filed a claim with my insurance company. That claim is currently under investigation. Since then, they have attempted two more charges to my card. I have called numerous times, and every time I am told someone will call me back. No one has ever returned my calls. As if that wasn't enough, the replacement vehicle they gave us had a passenger-side seatbelt that was folded and jammed inside the buckle assembly, making that seatbelt completely unusable. If you absolutely must rent from this company, take photos and videos of every inch of the vehicle before leaving the lot. Document the exterior, interior, wheels, bumpers, and undercarriage. The rental contract stated there was no damage to the front of the vehicle. However, I later found photos in a review from 2024 that appear to show previous damage to the same area of the front bumper. I am grateful that the wedding itself was beautiful because dealing with this company was an incredibly ugly experience. Months later, it is still not resolved, and I am still dealing with the insurance claim and unauthorized charge attempts. Based on my experience, I would strongly recommend renting elsewhere. One additional detail that raised concerns for me: when I first called after noticing the attempted charges on my card, the employee I spoke with seemed confused and initially thought I was someone else. He kept referring to an incident involving a vehicle that had allegedly been parked at the airport and had hit a post. I had to repeatedly explain who I was and which rental I was calling about. Given that confusion, it left me wondering how many damage claims and disputes they may have been dealing with involving this vehicle or other rentals. I can't say for certain what happened in those other situations, but the conversation did not inspire confidence.

Renting a car was so easy and the check in process took less than 10 minutes. The lady at the front…read moredesk let me know all of the procedures and had me riding in a fly Nissan In like 5 minutes Vroom vroom beep beep

Mr. Mike is the bomb.com great customer service, always kept us informed he was so busy every time…read moreI went to pick up a car. A lot of people just waiting, he kept his professionalism. As long as I need a car I will go to this location every time! Yvette S.

Nola Black Car is the BEST Limousine service in New Orleans... Customer-Service is thru the roof…read more.. This Past Thanksgiving Holiday .. I flew from LAX to New Orleans .. And my driver .. Mohammed .. Picked me up at the airport in New Orleans And drove me to Mobile, Alabama .. He returned Saturday after Thanksgiving & drove me back to the airport .. To board my return flight to LA... Thank-You Mohammed for your continued service... Mohammed is professional & always on time... Great conversation .. Might I add .. The Denali SUV'S are immaculate... Happy-Holidays Mohammed... See you next year... Thank-You! -Grateful- ms. glen

From the initial quote until the minute we were dropped off our entire experience was terrific. The…read moreresponse of the company to my couple questions was within minutes. Our driver Telichia was terrific. She gave us some great tips on New Orleans and on top of that she was a terrific driver. The car was very clean. Thank you to Nola black car for all your great work.

Dave and Laura at Nifty Car Rental, New Orleans (affoliated with Priceless). And their team, were…read morefriendly and efficient. Laura explained the contract in a very understandable way. Car was pretty, in excellent condition, drove smooth. Great gas mileage (38.8 mpg). I will definitely return to use their services in the future.

I rented with Nifty Car Rental and the experience was AMAZING! From the moment I landed I received…read morea text with instructions on what to do and how to retrieve my vehicle. Unlike the larger rental car companies, communication was SPECTACULAR and I was able to speak with a live human to answer questions when needed, and they helped me extend my rental car as needed. Any time I come to NOLA I will be renting with Nifty!

Being completely honest I didn't know what this experience was going to be like. I must say that I…read morewas pleasantly surprised and everything went very smoothly and on a timely manner. Oliver was super helpful and made the rental process quick and simple. Would recommend, Ulises Lorenzo

I am writing this to inform and warn folks of my experience with this Airline Nifty location. First…read morethings first, I DID recieve my $500 security deposit refund back that was charged to my credit card. I called this Airline location's number twice after the 14 day waiting period(excluding weekends and holidays) to receive an update on the security deposit refund. I wanted to give them the benefit of the doubt, as I was told it would be 7-14 days for refund processing. The representative over the phone said she would reach out the office that handles the refunds to check. To my shock and surprise, I received a call and text message of the picture of the receipt for the $500 deposit refund. I thought it was going to be quite the ordeal trying to get the refund back after reading these past reviews of other's experiences. So if it comforts others who are reading this, they do process the refunds when you return the vehicle, but you have to be diligent after the 14 day waiting period. The reason for the 1/5 rating is the vehicle that I rented had a seafood odor throughout the trip and also had this constant squeeling like sound coming from the rear driver wheel when I accelerated. It didn't sound normal at all. Last reason for the 1/5 rating is the above explained security deposit charge fiasco. They don't put a hold on your card like Enterprise or Hertz, they CHARGE the entire rental fee and deposit. You then have to wait UP to 30 business days to recieve your deposit back upon returning the vehicle. I wish they would have been more up front about that policy. My recommendation is to spend a little extra and rent from a more established company such as Enterprise or Hertz to avoid the inconvenience and uncertainty I experienced.

I needed a car for everyday life. I found out you can Uber and get a rental car thru them (Avis)…read more It's a win-win. You get a car all week and make extra $$$. You're blessed if you actually get one bc they go fast! Brandon helped me and got me put into a car that day with no issues. He's very good at his job and I recommend go and see him if you want to rent a car thru Avis for Uber.

made a reservation on the 15th. Confirm that my vehicle would be there a three row SUV for a trip…read morefor six people get to your office at 9 o'clock the next day make me wait. A half hour telling me the vehicle is being ready then come back and tell me they have no vehicle for me. The manager comes out and tells me that she's not honoring reservations made in the last 24 hours. Also very rude to me. Didn't seem to care about my problem. I had six people and six bags waiting on me to get on the road and she really didn't give a crap not how you operate a business. She claims they do this all the time by overbooking well you won't book me anymore that's for damn sure I had to scramble to try and find something and had a cramp in a vehicle with all the people in luggage.