steve is so amazing, we needed a new air conditioner and he was with us from step one, and also…read morefollewed up to see how aour new system was working. his company is definetly the one to go with. thanks steve.

This company was hired to inspect my AC system. As part of the inspection, they were supposed to…read moreclean out all the water from the hose and vents and replace the vents since they were moldy. Unfortunately, it appears the work was not completed. After the initial visit, they are unreachable for over a week despite numerous calls, messages, and emails. Communication was extremely disappointing. To make matters worse, I'm still left with a hole in my ceiling, and debris and insulation continue to fall from it. This has been both frustrating and inconvenient. I expected much better service and follow-through. Based on my experience, I cannot recommend this company.

Chris from Dray was amazing came out,looked at what I needed done and gave me an honest quote. Had…read moretwo other companies come out and gave me a crazy bids for the job. I felt like the other two companies were taking advantage of us. thanks to facebook we got hooked up with Dray's. Couldn't be happier! he quoted an honest price 2k cheaper than the other two guys and completed the job in 4.5hrs. Thank you Dray heating and air. I will highly recommend you to anyone with heating AC needs. Do you have a yard sign I can display to help promote Dray's heating and Air?? Thank you so much!

Had a great experience! They were fast and professional, explained all my questions, affordable…read moreservice.

Amazing service! Came same day and had my unit up and running in no time! Thank you so much!read more

I've used The Air Doctor twice for repairs of my old AC unit. Sam has been amazing in responding…read morequickly (same day), being flexible (coming to fix it while I was not able to be at home), and reasonably priced (charging only a diagnosis fee for a fix). Overall, I'm very satisfied and recommend The Air Doctor. We will probably be looking to overhaul the entire HVAC system in the future with them.

Horrible customer service.This place was referred to me by my insurance company. I don't want to go…read moreinto detail but the person or owner who called me did not have patience to treat me as a customer, possibly thinks because he has a business it's always his way but what he doesn't understand that consumers always have choices. I dropped this place on the spot and got to choose my own company for the service. This place needs customers services training. There are always options and for sure this is the last place on my list.

We originally met Scott through a service call placed with our home warranty. Scott has went above…read moreand beyond the level of service provided by other HVAC contractors that we have used in the past. It is apparent to me that this man is extremely knowledgeable in his craft and is oriented towards both customer service and customer education. A big thank you to Scott-we will definitely continue using your services in the future.

Like many homeowners, I assumed the company that had previously serviced the home would be the…read moreright choice until I received a quote that didn't sit right with me. When you're dealing with HVAC issues, honesty and trust matter just as much as the repair itself. I'm so glad I trusted my gut and got a second opinion. A friend recommended HVAC Penguin, saying he did amazing work and was very reasonable. I'm so glad I made that call. From the start, he was extremely knowledgeable, honest, and straightforward. He took the time to explain the issue clearly and fixed the problem without trying to upsell or pressure me. Hands down, I will never use another HVAC company again. HVAC Penguin fixed our problem quickly and professionally, and I highly recommend him to anyone looking for reliable, honest HVAC service.

Exceptional service from my HVAC technician! They were prompt, knowledgeable, and went above and…read morebeyond to ensure my system was working perfectly. Their professionalism and attention to detail were impressive. I highly recommend them for any HVAC needs.

We were so pleased with this Young Man, and his business. We got bids from 3 different places, and…read moretwo (his included) were close, but what sold the job was his ability to explain exactly what he was going to do, and what we didn't need to do, and spend $$ where we didn't need to. This is a family owned and operated business, from the bid, to the contract, to dealing with all our questions and concerns, we were very happy with everything. The cleanup was amazing, you'd never know they were here!!! and they did a great job!! Thank you so much NORTECK!!

I called after a weekend of less than adequate cold air coming through my A/C. It was a hot week…read moreand every other place I tried only had appointments a couple weeks away. I talked to Brenda who took my name and number and address and said she would get right back to me. 10 minutes later, she returned my call and set up an appointment for the next morning. I had to change the appointment at the last minute and I called more times than I needed to, just trying to verify if I would be home or not when the service man came. Brenda was patient and kind and never made me feel like she was bothered by my calls. Jesus came out and looked at my unit and explained to me what was happening the whole time. He was professional and friendly and got my unit working again in just a few minutes. I was skeptical because there were no previous reviews on this company but they were easy to work with and I was glad I chose them. The costs were reasonable and even a little cheaper than some of the bigger, more popular heating and air companies. I will be using them to service my heater and air conditioning in the future.

The technician that came out did a excellent job cleaning my air duct's. At the end of the job he…read moreshowed me how much stuff that was inside my air Duct's. It was pretty bad. Then I had a problem with my AC condenser. He fix it. Another Shop wanted me to replace the whole condenser but he just welded the Pinhole in the condenser. Save me a lot of money. I had him go over to my sisters house. To fix her AC unit. she was having a problem with it. She call AC services two come out and to fix her unit. They told her the same thing that she had to replace her AC condenser. The only thing that had to be done to my sisters unit was to replace the fan and to charge the system. Once again he did an excellent job and save her a lot of money.

I contacted Best HVAC in July 2024 because my AC unit was no longer blowing cold air. I scheduled…read morean appointment, but the technician arrived earlier than planned and completed the work before I arrived because it was an extremely hot day. Afterward, Joseph contacted me by text and phone to discuss the condition of my AC unit and recommended replacing the entire HVAC system. At the time, I was not ready to replace the whole system. Instead, I chose to purchase a 5-year warranty contract as recommended on July 23, 2024 covering the labor and parts related to the repair that had just been completed. The warranty cost me $2,900. Unfortunately, only three days later, on July 26, 2024, the AC stopped blowing cold air again. I had to make several calls and send a couple of text messages before another technician was sent out to address the issue. All communication throughout this process took place through phone calls and text messages, and due to my schedule, I was unable to meet the technicians in person or directly observe the repairs being performed. The AC then worked for approximately one year and ten months until May 11, 2026, when the same issue occurred again. I called Joseph, and he returned the following day to inspect the unit, and again he recommended replacing the entire HVAC system. From my perspective, the discussions over the phones primarily focused on replacement options rather than repair options available under my existing warranty contract. While I understand that older HVAC systems can eventually require replacement, as a customer, I would have prefered more discussions regarding possible repairs reletated to the recurring issue and warranty contract I had previously purchased. Because of this experience, I decided to contact another HVAC company rather than pursuing repairs through Best HVAC under the warranty agreement that cost me $2,900. I also decided to discontinue using Best HVAC services going forward. This review reflects my personal experience and opinion as a customer.

I have had Danny in for over 20 years. Most years nothing special had to be done but he has found…read moresome problems that kept my A/C from failing later at an inopportune time. Great customer service and very fair prices.