Horrible customer service.This place was referred to me by my insurance company. I don't want to go into detail but the person or owner who called me did not have patience to treat me as a customer, possibly thinks because he has a business it's always his way but what he doesn't understand that consumers always have choices. I dropped this place on the spot and got to choose my own company for the service. This place needs customers services training. There are always options and for sure this is the last place on my list. read more

We originally met Scott through a service call placed with our home warranty. Scott has went above and beyond the level of service provided by other HVAC contractors that we have used in the past. It is apparent to me that this man is extremely knowledgeable in his craft and is oriented towards both customer service and customer education. A big thank you to Scott-we will definitely continue using your services in the future. read more

Run as fast as you can from this so called business! My insurance company paired me up with Mehl and they came out to repair or exchange my Nest thermostat which had stopped working properly. The tech guy who came out spent no more than 10 minutes in my home went to truck and replaced my current Nest for a cheap wall thermostat and tried telling us it was state of the art. I told him I wanted to have it replaced with a Nest. He said, "we don't install Nests, we don't use Nests at our place of business.' I had even inquired about zoning our home and the cost, but since he said he didn't work with Nest, I did not inquire further. Once he left I called the insurance company who told me he did not have approval to install the cheap thermostat. I went back and forth with the insurance and the insurance with Mehl as the insurance company told me they would approve a Nest replacement. Long story short, they continued to say they don't install Nest until I pressed him on the issue and I wanted that in writing so we could close out the work order and then my insurance could find me a new company. I'm attaching pictures of the email exchanges from this crappy "business". What they do is tell the insurance that they install high end thermostats, then provide the cheapest/old school looking thermostats. Again, run!! They are dishonest (check out pics that back up what I'm saying) Never again!! I've reported them to the insurance and have asked them to take them off my list of service providers. read more

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Quality work. He serviced my furnace a few times.He knows his stuff. Doesn't try to talk you into work you don't need. Honest.

I unfortunately cannot provide a review on the work done by this company because we did not get that far. My rating is based on 2 things: 1) the lack of follow-up by the technician since I had to reach out to him both times to get any information within the time he promised. 2) the partnership with AHS warranty company, they both told me the other was supposed to call me, but neither did. So in the end I paid $75 to be told the coils needed cleaned and holes needed filled and no work was ever done or even scheduled even though I said I'd pay out of pocket if the work wasn't covered. I have a feeling I would have had a much better experience with this company if I had contracted with them directly. read more

Had other companies come and just gave me the run around on the last summer nights. I request a new contractor from my insurance company to work on my system even though summer is gone and now winter here. Had this company come in and schedule a time but with heavy rains it was delays for awhile so no big deal. On the day of service they came as promiss. Easy no hassle. Wife was happy of the service. Next morning i came out to inspect the service and pot was installed nice. Filter was replace and everthing works great. Thanks read more

Mehl Mechanical - Heating & Air Conditioning/HVAC Near Me - Modesto, California

This contractor was assigned to me through American Home Shield warranty service. A heat wave was approaching and our A/C went out. Mehl Mechanical was sensitive to my need for A/C before the heat wave. They squeezed me in within 24 hours. Our A/C was fixed the same day. They even had the parts on hand to do so, and were sure to refresh the system to operate beyond the repair originally indicated. The cognitive distortion to which we are all prone is to believe negative reviews and doubt positive reviews. Additionally, we may have the cognitive distortion of believing neither types of reviews, yet, search the internet for the very views we say that we don't believe. Only complaint I have, is that they were gone before I could tip them. My wife thought they would still be there when I got home with a little cash to tell them, "Thanks." I can still make good on that, by the way Mehl. I'm in Modesto, Ca. not San Francisco as the tag says. May be due to my VPN software. Anyway, Kudos!! read more

Scott came out to fix our furnace/ductwork through our home warranty company the first time he came out he said he could not work under the conditions since the furnace was in our garage and a metal shelf was next to it so he said he would come back in an hour my husband pulled out the metal shelf so that he can access the furnace appropriately and an hour later he still wasn't there we called and he said that he got stuck in some construction and was headed back to our house (a service oriented tech would call customer if they were going to be late... we should not have had to call him an hour and a half later). My husband had to get ready for work at 12 and the service window time was between eight and 11 ... since at this point it was already past 11 rescheduled for two days later when we were available. Again the service window was between eight and 11, we called him to make sure he remembered at 10:30 "hi Scott how are you doing this is fred my husband says... his response "Ya.." wow......he shows up at 11 and was able to fix the furnace however the entire time was basically blaming and demeaning my husband who had replaced the thermostat which apparently caused the whole problem (this is neither here nor there he could have been a lot more polite and being that we are young homeowners and not really knowing he could've been used the opportunity as a teaching moment knowing he still going to get paid for doing a service instead of telling us he could've refused the service call because we replaced the thermoatat)...then as he's leaving he says he only has the furnace for his service request, when he also had ductwork as well and he said no and then he said "well you have to leave anyways don't you just call me if you figure it out" or something to that effect that part I did hear and then I call the home warranty company wait a half an hour on hold to explain how rude this guy was and how I did not want them back and they called them to see if another technician come out but it was him and he says he went out of his way to service our home and he will not be back out to do the ductwork and he happily transfer the service to another company what a jerk seriously...can't even believe that this guy is a business and maybe you have to look a certain way in order for him to treat you right maybe only Scott knows. The guy is looking at his phone like no I only see the furnace... idk about what he sees but I have one reference and two jobs.... strange. read more

Mehl Mechanical - Heating & Air Conditioning/HVAC Near Me - Modesto, California

Was not expecting a lot because had home warranty, but they came out next day to fix heater and because I commute called me a hour ahead so I could meet tech Chris at my home, he fixed heater in 30 MIN and was very nice and professional! Will definitely recommend to my friends. read more

Mehl's was chosen for us on behalf of our home warranty. My husband and I realized something was off with our ducts after our home wasn't cooling properly and our energy bill was astronomical. We figured we have a home warranty so we might as well see if whatever is going on is covered. Scott called to make the appointment, he was so courteous! I was immediately set at ease as I had previously read that it is Scott you want to deal with. Chris came out to find the issue, he didn't say a whole lot to us but said there was definitely an issue, that we were losing a ton of air under the house and that he took pictures that he would submit for review. Sweet, there's an explanation for our problems! The next day I receive an email notice that service is complete from the warranty. Um, I don't think so. I call Mehl's to get a status, I reach Scott, tell him my name and ask him what he can tell me. Immediately he is short with me and using a condescending tone, says we have rodent damage and that's not covered by the warranty! Ok, I'm in shock at this point and at a loss for words. I ask how he knows that is the case, "YEARS OF EXPERIENCE!". I let him know I'm not appreciating how he is speaking to me, to which he replies "Why because I'm telling you what you don't want to hear?!" I respond "No, because this is not good customer service, the way you are speaking to me". I go on to ask "what now?", thinking that clearly we have a problem and if the warranty won't pay for it, we obviously will be. He continues that he will get an estimate but to expect $4,000. How do I wish that call had gone given what Mehl's found? I would have expected and hoped that Mehl's would have said, "It appears you have damage caused by rodents and that is not covered by your warranty, but we are still able to help you repair your ducts and can get an estimate to you shortly". You lost our business Mehl's and I hope this review will help others making their decision. Also, to all who are referred to Mehl's by your home warranty, I have found out there are other options and your warranty company can reassign you if you so wish. read more

Contacted our home warranty company with a inoperative heater. The work order was placed with Mehl. Spoke with the owner same day and scheduled an appointment for the following day at 10am. The technician arrived right on time, identified the issue and had the repair done in no time. Great workmanship, even cleaned the flame sensor while he was replacing the igniter. Super friendly, polite, and left the area nice and clean. Awesome service! I will request them by name in the future and already plan to use their services for our spring tune up. Thanks Team Mel! Well done! read more

Iv had the pleasure of working with this company a few times and feel they deserve my time in writing a review. They are absolutely amazing! The owner Scott is very professional, very knowledgable, up front and honest, does the work needed promptly and does it well, he's very clean, and as a woman I feel very comfortable with him in my home when my husband isn't home or even if I wasn't home at all. His son is apprenticing with him and is a very nice young man, and its great to see a family owned company teaching the next generation the family trade. Scott returns calls very quickly and gets you in as soon as possible. We first used them in the peak of the Manteca summer heat, and even though his schedule was booked weeks out, he called me the first chance he had a few extra minutes to stop by and got me in within days, ordered the needed parts immediately, and had me back up in running very fast and it was a big job! This time I was having an issue with my heater that wouldn't start up, I called him Monday and he got me in the very next morning and got everything fixed up and running in a matter of minutes. Very great company, THAT DOESNT NICKLE AND DIME YOU! He's very honest! I would recommend this company to everyone and I plan on using them for as long as they are still in business, which hopefully is for many years to come! Thank you Scott! read more

Scott was very professional! He wore a mask and used best COVID-19 preventative measures while he was here. He has been pretty busy, because of the high demand for AC repairs right now, and I really appreciated his timely response. Here's the thing with our AC unit, as he explained it; Apparently the last time our AC unit was fixed, someone installed a wrong part (the incorrect size capacitor, which starts and drives the compressor); consequently the AC unit had been noisy and inefficient since then, AND that wrong part is what caused the failure of our compressor yesterday. Scott, of MEHL Mechanical found the problem within seconds of opening the unit!! He had the correct part in his truck so he didn't have to go anywhere to get parts! Consequently he fixed our AC within 30 minutes of his arrival! He explained to me how the part failed and why it failed. He also suggested that I might see a slight drop in our electric bill because the compressor will be more efficient now, with the correct part installed . I have rarely known anyone that could, or would, do that. This guy adds integrity to everything he says and does! MEHL MECHANICAL was our Home Warranty contractor of choice but I would call them anyway now, because they are obviously a superior service provider at a fair price! If I were you, knowing what I know now, I'd call them first! read more

These guys were great! Friendly, respectful & professional! My A/C went out in the summer & I have a home warranty company- so it took a very long time to get my new units put in, but that was on the warranty co., not on Mehl! They came each time they said & on time. When I felt frustrated, Scott the owner took the time to explain everything to me, give me options & suggestions. The only reason I didn't give 5 stars was b/c the main number doesn't have an answering machine, otherwise folks will get good service with Mehl!! read more

My home warranty provider contracted Mehl Mechanical to come to my house to diagnose and fix my broken heater. The technician was prompt, courteous and fixed my problem quickly. He wore boot covers any time he needed to walk on the carpet upstairs and found a dead fuse in my heater unit that is located in the attic. He had a replacement fuse in his truck and had my system and running and tested quickly. If I ever need electrical or HVAC service or repairs again I will definitely request Mehl. read more

Placed a call with my home warranty. It was dispatched here because my Furnace is out. I called and left a VM asking for a call back quicker than 24 hours response to schedule. 25 hours later, still no call back, so I called again - And got a VM. I called my home warranty, and they got a hold of them. They told me that Mehl's could not service us until Wednesday. Because of poor communication, I am forced to wait while we are all cold. read more

These guys came out on behalf of my home warranty to look at my failing HVAC. (I didn't get to pick the contractor...) The unit is 33 years old and tripping my breaker while running. This company ignored everything I said, treated me like I knew nothing. They recommended every cheap fix they could think of until they ran out of options (other than to replace my compressor that was drawing max amps on a cool day.) After their last attempt I called them to tell them (again) that it was still tripping my breaker. By this time I had a new breaker, a start capacitor, a new quick disconnect... (all parts under $30...) then I randomly get a notice saying my home warranty wanted to send an electrician. The owner of Mehl mechanical lied to me... he calls me leaving me a voicemail saying "the home warranty company wants to send an electrician..." when the home warranty company doesn't do that... I chatted with their tech support and said I didn't need an electrician. Their response was "we have to do what ever our HVAC contractors recommend as we're not on site." All of the electrical was brand new. Mehl Mechanical left me high and dry (and a very hot house) and then lied to get out of it. After lying to me, they set their account to not take anymore calls from the warranty co. I get that they're at the mercy of the warranty company, but don't lie and beat around the bush, and then go MIA. read more

Chris came out for an a/c check under home warranty. The a/c & fan weren't working at all. He figured out it was a blown blower motor within mins. He ordered the part & replaced it right away. Very pleased w/his professional & prompt service. Will definetely recommend Mehls to friends & family. Thanks Chris read more

Very poor customer service Technician did not try to find a needed part but waited for a shipment to come in Meanwhile house was very very cold Would not recommend read more

Mehl's Mechanical was sent to us thru our home warranty. Our A/C quit working for the first time in 27 yrs. Scott took time to find the problem and was able to fix it the same visit. I highly recommend him. Very professional and knowledgeable. I was impressed that he was able to fix our old unit. It works better than ever now. Thanks Scott! read more

Scott is great! He was sent to us through our home warranty company. We have had someone out 5 times and couldn't fix the problem, Scott fixed the AC in about an hour. He is awesome and I highly recommend Mehl! read more

We have American Home Shield protection. We contacted them and they sent the work order to Mehl Mechanical. First bad move. They gave us a window time the first time and we couldn't make that so they scheduled another window for the 28th of June, meanwhile it's over 100 degrees upstairs in our home. Chis came out on the 28th with a helper,they went upstairs and I turned on the unit its was making a clicking sound as it started and then clicked faster and faster until the speed was so high you couldn't hear it. It was blowing warm air, so they went outside and added some freon to the unit. They then went upstairs and got the model and serial numbers I guess and checked the temperature and the air was cooler than warm, which by adding freon it would. Chris said they had to order some parts and would call in a couple of days. Well days past and past no call so I called the number on the business card and left a message still no call so I called again and left a message and again and again and still no call back. So I found another phone number and left a message on the 9th of July. Remember we started this the 28th of June with over 100 degree weather. I left a message and Scott called me back and said the unit was blowing cool air when their tech left. I told him of course it was they put in a little freon and they were going to call back in a couple of days after they checked on some parts. I said I would not turn it on until they got back to me( in those couple of days) well it got so hot I HAD to turn it on and guess what no cold air just warm air. Scott told me on the morning of the 9th they were to busy to come back and Home Warranty doesn't cover parts. If that were the case, This so called professional would have known that prior to coming out and would have told his tech the same thing. American Home Shield called them back and they said they were not coming back out. So American Home Shield has contacted another HVAC contractor to take care of our problem. If anyone has a home warranty issue and they give you MEHL Mechanical REFUSE AT ONCE and tell them you want someone else and have your warranty company read all the super POOR reviews MEHL MECHANICAL has. Basically MEHL MECHANICAL took my money and said to bad. Well it's not over. Please post on all medias you experiences with MEHL MECHANICAL. read more

My heater stopped working all of a sudden and wouldn't turn on. I called Scott told him what was going on, and he scheduled Chris to come out the same day. Chris was able find the problem and fixed it the same day! I'm extremely happy with their work and great customer service. read more

I had to call them to come by to check my A/C unit for my business. I have worked withnumerous A/C and Heating service busineses and I always tend to feel asif I am getting ripped off with the services provided because theses businesses charge a lot to just come an dlook at what's going on with my unit. However, with Mehl, I felt that they were more than reasonable with their pricing; and pricing is very important for my business, especially in this tough economy. Mehl was able to replace my motor and have my A/C running in two hours and its running great. They are very time efficient, quality of work is excellent, and their customer service is excellent as well. I will definitely being working again with Mehl. read more

AC quit working, called my home warranty and they sent Mehl Mechanical out to check it. A very nice man came and thoroughly inspected my entire system. Even though I have an old system they were able to replace part of my AC and get me working again. They handled evrything with my home warranty and gave me some ideas of things I could do myself to reduce my energy costs. They even told me how to get a rebate from my utulity company. The two guys that installed the new part were also very nice and professional. They explained everything that they did and asked if I was happy with the install before they left. Then a few days later the owner called and made sure I was happy also. They gave me several options for upgrade or repair and never pressured me at all. I would not hesitate to use them again in the future. read more

Scott is honest, reliable, and actually troubleshoots the problem before recommending a repair. You certainly can't say the same for others in the heating and air-conditioning business in the area! It was a pleasure doing business with Scott and I'd recommend him to anyone requiring a fair and knowledgeable heating and air-conditioning contractor. read more

Wow, Scott and Chris were amazing. This was the second company sent by American Home Shield and what a difference this company is. They are the top of the line Ferrari of the air conditioning companies. They came out found a leak, fixed it in no time. Very professional, courteous. I would highly recommend this company, hands down if anyone asks I would recommend these guys in a heartbeat. Thank you for getting the job done! These guys are Awesome! read more

I had 2 other companies come out and no one could figure out the problem. Matt had me up and running in less than 30 minutes. Very professional. He wore shoe covers and explained everything that he was doing. I would not hesitate to use Mehl Mechanical again. read more

My warranty company had sent a different company out first and after they couldn't fix the problem on two separate visits, I requested a new company. So they sent a request to Mehl Mechanical. Scott contacted me within 2 hours after the warranty company sent the request and set an appointment for the very next morning, I was hoping for same day service but I will admit it was late in the afternoon already. When he arrived he wore booties in my house, really listened, to not only what my problem was but also what the other company had done and said. He went to my furnace and was only there looking at it for about 5 minutes and said he knew what the problem was. He said he was sure he could fix it but he would need parts, I was disappointed as I have a very sick toddler that I look after and really need the heat to work. When I explained that to him, he said "don't worry I know how to get you going temporarily until I can get back here with the part". I happy to report that he did exactly as he said, he got my heat working and it lasted until the next trip back to install the part. My heater has been consistently working now for over 3 weeks and I feel good about it again that it will work when I need it to. Thank you Mehl Mechanical for the great service experience! read more