Kairi loves VCA VCA has been treating Kairi since 8 weeks! Kairi signed up from the care club which includes vet visits, annual shots, etc! Kairi gets so excited to see all the staff! We will be back forsure for our shots! read more

VCA Chatsworth Veterinary Center - Waiting for appointment - Veterinarians Near Me - Chatsworth, California

Do NOT take your pets to VCA Chatsworth pet clinic. I had to put down my 13 year old Shepherd mix that also happened to be my children's first dog. I was quoted a certain price I was even given a printout. On the day of his last appointment they called me as myself and my entire family was crying in the car and informed me that they would be charging me much more than originally quoted. Unfortunately I only could afford what they originally quoted me and had to scramble last minute to find an emergency pet clinic. This ruined Christmas for my entire family and myself. read more

DO NOT COME HERE!! Dr. Celia Megdal, I wouldn't even call her a doctor, wanted to euthanize my cat. My cat got attacked in March by a coyote and upon taking him in, the place was nice and clean and the front desk reception was really sweet and got us checked in. A few minutes, the doctor was able to take a look at him and said that he is actively dying and needs to be euthanized. We told her that he was bleeding and his back legs weren't working. She examined him and said she couldn't find anything punctures and we had to tell her again that we know he is bleeding from somewhere. She genuinely looked annoyed and went back to further look at him and then came and told us that he did indeed have a puncture wound on his lower spine. Before our cat could get further medical attention and receive pain medications even though the doctor didn't recommend it and kept suggesting euthanization. We had to sign a tablet with what procedures we were willing to pay (x-rays, medication, etc.) Right as we were discussing on what we should do, the doctor comes rushing back in and tells us, and by us, I mean myself and my dad, she comes in and tell us, "Your cat is actively dying, we need to something now." Myself in shock and my dad, we just signed the tablet to allow the doctor to give him vaccines and medication and get him checked through an X-ray so our cat can be looked at. Once we signed it, she went back to our cat to attend to him. Once she's done, she comes back with our cat and says that with all the medication they gave him, and looking at him through the x-ray, she believes he won't make it and that he is going to die with the immense pain he's under. Now, we asked if he has internal injuries or if he's bleeding from the inside and nothing. ALL OF HIS ORGANS WERE WORKING NORMAL! He only had the spinal injury and was in pain from it, obviously. The doctor kept saying he needs to be euthanized and we were not gonna do that at all. Mind you, our cat, and we told the doctor, had been attack the year prior by 5 large dogs that were unleashed in our neighborhood and he also had a back injury and made a full recovery. We kept telling her, we can't euthanize him. Our cat is incredibly strong and we believed that he can recover from the injury like any human being that would have gone through a traumatic injury, we wanted to give him a fighting chance. The doctor very rudely said once we made our decision to not euthanize our cat, "I hope you know that this is considered animal abuse." We could not believe she said that. We were disgusted that as a so called "professional" she would say something like that, as I am actively crying my eyes out. She had no sympathy what so ever. After that whole ordeal, she left, and said that we would sign a paper saying that we denied the doctor. A nurse came in later and left us with the pain medication and antibiotics we would give to our cat while he recovers. The nurse was very nice with us. We left right after that and took our cat home. I can happily say that our cat after a few months made a full recovery and both of us legs work just like they always did! If you care for your animal, do not take them here. Sorry for the long review! I delayed reviewing this place cause I knew the story was long and would take a while to type out. read more

VCA Chatsworth Veterinary Center - This is our cat now. He wasn't able to sit before and move around and now he's in perfect health - Veterinarians Near Me - Chatsworth, California

Good experience boarding my dog here for the weekend! I needed to board my newly adopted dog Spot just a couple weeks after I acquired him. He has a few quirks so I was nervous about leaving him in a kennel initially. VCA Chatsworth noted all of the special information on Spot's record. They are very easy to reach on the telephone during business hours for questions, appointments, to check in on your pet. The facility and grounds are beautiful and well taken care of. They walked my dog four times per day and have additional playtime offered for extra cost, if desired. The kennel caretaker Ed was especially helpful and kind. Thank you to all at VCA Chatsworth Veterinary Center. read more

VCA Chatsworth Veterinary Center - My dog Spot 3 - Veterinarians Near Me - Chatsworth, California

My cat, Charlotte, is an extremely anxious girl. I have issues handling her at home even under the best conditions and was terrified of getting her to the vet. However, the staff was so sweet, and kind, and it was the most peaceful experience. She was paired with Dr Faraci and had a thorough exam. I'm also a very anxious mama about my cat and Dr Faraci was so wonderful in reassuring me that Charlotte was pretty much healthy. And the thing I loved about the staff is that no one made me feel crazy about being anxious myself. I felt they took care of Charlotte in the best way possible. What I dreaded so bad turned out to be an amazing experience. As for pricing, Charlotte had literally everything done in terms of testing - which she needed because it had been years since she was checked and I wanted that peace of mind. Pricing was very comparable to other clinics, if not identical. I didn't feel forced into anything, the staff was completely upfront about pricing and showed me the itemized bill BEFORE the services were rendered and made it clear that I could opt out of anything. She was also given special food for her allergies that I could return if she didn't like it, and her first round of flea medicine was free. Dr Faraci called about a week after her appointment and went over all her lab results in detail, and was available for questions which I really appreciated. So happy we found a great place for our baby and will be returning. read more

Dr. Megdal is amazing! We have moved a bit over the years and have had experience with several vets and Dr. Megdal is by far provided the best experience. She is so patient, thoughtful and practical. And her bedside manner with our pups Esky and Misu is so warm they absolutely love her and we are grateful for her care! read more

Been coming to Dr Schneider for over 7 years. The staff is great - Ursula, Sonia, and especially Eddie! My dogs adore everyone but always make a beeline for Eddie lol. I absolutely trust Dr Schneider and his opinions. I never feel like he doesn't listen, or that he's in it for $$$. He's taken amazing care of my fur kids, but especially my Boxer, who has had some serious health issues. My boy's medical staff always praises him and his health and I feel it's thanks to Dr Schneider!! read more

Zero stars! At first, I really thought this place was legitimate, but they're just scammers! "Dr." Megdal was so incredibly rude to me and my party on our second visit! She made assumptions she never should have made and even made a nasty comment to my elderly neighbor who I brought along with me. I brought my two newly adopted kittens for a follow up check up which was supposed to be complimentary for a voucher I had for each. I adopted them from a shelter and got VCA vouchers. The first visit was fine. The follow up not so much. The Dr. came in and examined the cats and all she did was tell us to keep treating the cats the way we had been. She claims she did a full examination, which fine, but our appointment was for a follow up check up. Well, she claims it was not. And they tried charging me $154 per cat! I told her I was expecting the exam to be complimentary like the voucher said. She made me go out and get the voucher and told me that people always try to get out of paying and then when my elderly neighbor said she didn't expect we would pay for a complimentary visit the doctor retorted and told her "come on really?" And then said she was trying to be tricky about not having to pay. At that point I lost my patience and started telling her she was being rude, so she called for "witnesses" and 3 people basically cornered me and my elderly neighbor and mom into an exam room and wouldn't let us leave. It was ridiculous!!! We paid the damn fees but I don't appreciate how we were treated or how that Megdal b!&$@ talked to us. NEVER going back and never ever going to another VCA again! Bunch of scammers!!! No transparency in pricing! Super unprofessional. read more

Let me start by saying that this veterinarian practice is the best practice I've ever used. I've been taking my cats here for years. Dr. Schneider and Dr. Megdal's attention to detail and care are a 10 out of 10. Their staff cares and are always on point. Ursula is a rockstar. Thank you for taking care of my babies over the last several years! read more

I really do love coming here because it's convenient for me and they really do care about helping your pet but they do not care about your financial situation. As soon as you start asking for alternatives, the doctors turn the other way and have their assistants talk to you about pricing. XX is one of them, it really upset me that she didn't come back to say bye or to check up on us at the end of our visit. (I won't mention who...but it was a female Dr.) She wasn't busy either because there was no one else there, so I do feel like I was being avoided, it became awkward. In cases like this, I would ask you to be professional about it and kindly talk to me and anyone else coming to you for alternatives. If medicine costs X amount of dollars and you can see a person struggling to pay, offer your next best solution. Don't wait for us to ask, where is your compassion? Pros: Easily accessible Open on Saturdays Has a nice dog park Friendly front desk Accommodating staff in the back as well Friendly doctors...until you have to pay Cons Will cost you an arm and a leg Charges $50 follow up visits! INSANE. read more

I wish I can give this place 0 stars, Dr Celia Megdal is the worst veterinarian I have ever encountered. My pet was injured and all we went for was to get medicine because we knew that's all he needed. She recommended that we put him down and claimed we are abusing animals, when that was definitely not the case. My cat is healthy and she was lazy and wanted to put him down, instead of giving medicine, never coming here again read more

My pup has been going to chatsworth vet center for 5 years and care is top notch. She has had allergic reactions requiring urgent care visits and their affiliation with VCA is helpful in continuation of care. Dr Schneider is the best. Zola is always ecstatic to see him!!! read more

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They have one of the best staffs I've ever seen. I personally recommend Dr Fauchie she is one of the most amazing people and vet I can personally think of read more

VCA Chatsworth is GREAT! Everyone was patient, kind, and knowledgeable during our visit. I would definitely recommend them in a heartbeat. Thank you VCA Chatsworth for all you do! read more

Took my kittens Zoë and Dior for their first vet visit and was treated so kindly. Would definitely recommend to other cat parents . read more

VCA Chatsworth Veterinary Center - Veterinarians Near Me - Chatsworth, California

Went there to get my 16yr old dog seen who had not eaten in 3 days. Called around 2pm before I went and I was told there was no wait to be seen by the triage doctor. Got there and was told it would be an hour wait. Waited for an hour and half and went to check in and was told they weren't sure when I would be seen, that it might be another 2 hours before he was seen. I was willing to wait. Half an hour later around 6pm we were told that there was no way we would be seen that day and that I should take him to the ER in Woodland Hills. Terrible service will never go there again. read more

We absolutely love VCA Chatsworth. We started coming here when we took over ownership of my husbands grandmas 16 yr old blind and deaf dog. Dr Schneider took the time to listen to our concerns and explain what we could do to help our aging senior boy. I couldn't believe how kind and caring he was. We ended up rescuing a cute little street mutt who seems to always have little health issues here and there but we knew we have a fantastic vet in our corner. Dr Schneider is personable, well educated in all health issues, caring, and genuinely cares about your pet and their well being. The front desk staff is also so sweet and kind and HAPPY! We seriously love everything about this hospital. Everyone in here cares, and they are honest with treatment and concerns. We will always be clients of DR SCHNEIDER!!!!!! read more

A big shot out to all the doctors and staff for helping our little girl after she swallowed rocks. We could have lost our 5 month old pup. Duchess Alina thanks everyone! read more

Had to rush my pup to the vet when he injured his paw digging into a tree root with thorns. They couldn't have been kinder or more professional in how they felt both with us (the pet owners) and our dog. They did what needed to be done, at a not astronomical price which can often be the case at the vet. I would recommend this location 100%. read more

My partner and I had a great experience at this clinic when our elderly cat was having seizures. Dr. Megdal was so kind and reassuring, and took the time to answer all of our questions thoroughly. I really appreciated how gentle she was with our little cat. 10/10 read more

Just received a call from this place, Yvonne, saying they are canceling my appointment because I didn't fill out the preregistration form online. The appointment was for the next day and I did fill out the form online for my free visit for my shelter dog. They call me a day before my appointment. I should have known when it took a month to even get an appointment. The woman was so rude and they call me a day before my appointment. She tells me she can text me the form to fill out now but when I tell her I am at work and can't she says my appointment is canceled. I can make another appointment but not until September 15. When I ask her if she knows if the Complimentary Exam from the shelter with their name on the list has to be done in a certain amount of time, she tells me to look on the voucher but I tell her i don't have it with me. She didn't know anything about the free shelter visit. She hung up on me. I am so upset . UPDATE They are on top of the situation and have been kind enough to give me an appointment. read more

VCA Chatsworth Veterinary Center - Paloma happy to get a check up - Veterinarians Near Me - Chatsworth, California

first impressions of this is place is great! i am a first time cat parent so i was greeted by some nice women by the counter and what feels like a safe space for pets. they went through the process of starting off as a new client in the facility with me and were very gentle with my kitty juno. what i loved most was when they went through the options of what i was getting that day and it showed me the charges. they gave me a few minutes to decide before my final decision which felt super comforting. overall, this place is great! i am only giving this a four stars for now because i did ask the vet to check my kitten for fleas and while they did brush her and found nothing, the next day i used the flea comb they gave to me for free and i ended up finding fleas not even a minute in of brushing her. i think they only brushed her neck area once which i did mention to them that it was the area where she was scratching the most. luckily, they did give me a flea medication for free so i'm extremely grateful for it :) read more

Terrible service. The front desk might as well be replaced with robots. There is poor communication and apparently there is only one manager on site that can make decisions. There is no empathy whatsoever. We have a puppy care club account that was past due (our card on file was compromised and we had yet to update the new one). About 3 weeks ago we took our dog in for a scheduled appointment which we confirmed the prior day with an associate from VCA. The associate did not inform us the account was past due nor explained that we wouldn't be seen until it was brought up to date. The next day we show up to our appointment, we were told to call Care club and sort out our balance before we could be seen. We called but due to high call volumes we were on hold. We asked the front desk if we could pay there and we're told no. We waited in the room for 30-40 min, no one checked in and we're still on hold so we decided to leave. About 20 min after we left, j get a call from an associated at VCA asking if we left. I said yes. She replied with "Well were you going to let us know?" The tone in her voice was condescending which was already a red flag but Why would I let them know I left? They did not once check in on us during our 40 min wait and they saw us leave the office. You literally have to walk by the front desk to leave. Our last straw with VCA was yesterday. We called to get an appointment, all we needed was a date, didn't matter if it was for next month, in 3 months or next year. We simply needed to provide proof of a scheduled appointment to get our dog spayed. We brought our account up to date with care club and explained our situation to the associate over the phone. She told us to have the front office at VCA give her a call so she can verbally confirm the account status. We called VCA, the associates were not helpful at all. We were told we needed to wait 24 hrs for an appointment to be scheduled as it was their policy. We tried to explain our situation and that the associate with care club could validate our payment. They did not let us explain, it was very frustrating. I asked for a manager, we were then told she had left for the day. Mind you we called between 2-3pm. There was no one else in charge that we could speak to. Today, the manager Alicia called trying to schedule the appointment to get my dog spayed. I replied and said we no longer needed it and we would like to cancel our service. She replied with ok here's your remaining balance, once paid I can cancel it. Not once did she ask why! As a business I assume you would want to know why a service is being canceled. I asked where can I leave my feedback/complain, to which she replied " I am the office manager so you would be speaking to me". Not once did she show empathy or apologize for any misunderstandings. We take ownership for the balance, however why would anyone want to do business with a company that doesn't hear you out? Even if the appointment couldn't have been done, (which it could have). If the staff at least attempted to help that would have been enough. I understand store policy but I also understand customer service which was not evident during the last 3 interactions I had with VCA. I should have listen to friends who have taken their dogs to VCA for one appointment and never went back because of the negative encounters with the front desk. It is a shame because the veterinarian was great but this office is truly not worth the headache. read more

Wonderful visit. They took great care of our Panda. Glad we found a great VCA out here!

My baby bunny collapsed but was still alive. Rushed to them for help. They didn't even let me in. At the door they shunned me away. My baby bunny died shortly after. No care in the world read more

vca chatsworth veterinary center is highly recommended , my dog grew up in their warm caring hands , special thanks to dr. schneider and dr. milder , after 8 years and counting i will never entrust my jack russell to any other veterinarian other than the above doctors ! they are our " living heroes " and i thank them for their service .mabuhay !!! read more

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I got my first pet ever and it is a kitten. The next day which was last Saturday, I took the kitten to the vet. I found this easily on yelp and it is just down the street from where I live. There is a parking lot and it's very beautiful there. Everyone was very friendly inside and I love how they are open on the weekends as well. It cost about $300 to get all of the shots, tests, and the first vet visit. If you check in on yelp you get $10 off the $50 vet visit. I had to come in the next day to drop off a fecal sample for the worms test. The vet is very prompt in calling the next day to give you test results for everything. I'm looking forward to partnering up with the vet to give the best health care to my adorable kitten. Tip: make sure your pet is on a leash or in a traveler... even if your pet is tiny! read more

What a sham they are now All it is a feeder for emergency hospitals The last few times we have called for an appointment as our pet was ill after being a client for 11 years they say we need to go to ER. It used to be such a warm place. Dr Schneider is great but we won't go to this vet again. Dr Milder seems to want to send people to the ER rather than trying to help . Such a disappointment please go elsewhere read more

I have never been here for my own pets, but I have been here to pick up items on behalf of my boss for their pet. My review will be based solely on the customer service. The few times I have been here, the receptionist desk always provides fast friendly and personalized customer service. Keep up the friendly demeanor! read more

I stopped coming here as I'm not a fan of VCA. But they still offer good care. As of today I found a dog in the middle of the street that had been struck by a car. They took him right in and started working on him. thumbs up for truly caring about animals. Thank you to the staff for helping that lil dog So pleased to have you in the neighborhood read more

The vets here would rather cut your animal open rather than monitor the situation. Always looking to charge fees and do the most work. We brought our dog in a couple of months ago because he was limping. They thought it required a ligament repair. We waited it out....observed him and he was fine within a few days. He scraped a tooth the other day and the recommendation was to pull two teeth immediately. Again, we decided to observe and he seems fine today. My own personal opinion is that surgery should be the last effort; not the first. I'm done with them. read more

I've been taking all of my dogs to VCA Chatsworth for over 20 years to see Dr. Susan Milder. Going to the vet can be such a stressful experience for human and animal, but the staff and Dr. Milder have been absolute angels. Even during the lowest, saddest moments when I've had to make the horribly hard decision to put a dog down when it was their time, they've helped me to realize it was the right choice. Dr. Milder and I have an open line of communication via text and email. Whenever I've had a pet issue, she's fit me into her extremely busy schedule. She is the most caring Vet I've ever known and we won't move somewhere else unless she retires. I can't thank her enough for the years she's helped me and my beloved animals who are family to me and she treats them the same. read more

The VCA Chatsworth is not you or your pets friends! Do not Trust them with your pets care! Review is regarding overnight boarding for our dog. Our sweet dog cut her paw while under the care and supervision of the VCA Chatsworth staff. The staff then refused to provide medical treatment for her injury during her stay, unless we paid them. I don't know if she was cut during a playtime session, or if she was cut while in her kennel at the VCA, or if she was injured by a scalpel or knife that was carelessly left by a staff member in the vicinity of all the pets. How can the VCA Chatsworth remain such an unethical business that will not take responsibility for such negligence? When we picked up our dog after a two night stay at the VCA, the staff said she was limping and could not explain why. When inquiring for more information as to how this could have happened, we were presented with a bill for, "Authorization For Medical And/Or Surgical Treatment" instead. Basically if we paid them more money, they could asses her and treat her for getting injured under their, "professional," care! The VCA Chatsworth did not want to be accountable for hurting my dog. Instead of taking this incident as an opportunity to review their boarding facility to make sure it was a safe environment for other boarders, the staff just disregarded this accident and dismissed my dog and our family! On top of that they wanted to make even more money for their negligence! Completely inappropriate and damaging!!! After 10 years of being a faithful client, I am saddened by the lack of care and compassion shown to my beloved pet. I have lost trust that they can provide quality care. If you truly love your pet like we do, please consider a different place to board them. Update: The cut on my dogs paw was a direct result of neglect by those we paid to care for our pet. The bill we were forced to pay to treat her injury is proof of the unprofessionalism of the VCA staff. read more

VCA Chatsworth Veterinary Center - Invoice paid for treatment of our Dog that was a direct result of negligence and mistreatment under the care of VCA Chatsworth. - Veterinarians Near Me - Chatsworth, California

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My dog Quill has been coming here since we rescued him back in 2020 and Dr. Schneider and his team have been amazing! Any issues that have come up, Dr.Schneider always takes time to hear our concerns and works with us on best/ safest ways to resolve them (not always picking medication as the first suggestion too, which is a plus to us as we don't always want our dog on meds if he doesn't need them). The front desk staff are also very friendly and helpful, as they make it easy to schedule appointments, call with follow-ups, and pass messages along to the Doctor when needed (we always get a call back from the Doctor when that happens and are never forgotten). We love knowing our dog is well taken care of here and in good hands because of their expertise and knowledge about pet health. Would 100% recommend this location to any pet parent who strives for the best care for their pet. read more

I can ALWAYS count on Chatsworth Veterinary Center. Thank you so much for always caring for Luke when we need we need pet sitting, grooming and health care. He is always so happy when he comes home and also happy to see everyone even when he may not be feeling so hot. The recent care that you have provided Luke was appreciated. Thank you for being compassionate and caring without giving up on him. read more

Thank you to the wonderful team here! Such nice people! I have never been here before. My regular vet was too busy so I came here without an appointment. I had a flight to catch and my dog ripped his dew claw so I was frantic. The vet was so nice she looked at him and said she would help him. The other ladies were so nice they held my baby while I filled out the paperwork. I was in an out within 30 min! Such a great experience. I will definitely be back. Thank you to the team here! So grateful. read more

I've been going to Dr. Suzi's office for close to a decade. Jesus, that's a long time now that I think about it... We went to her when we got our first family dog in 2000, and now that I have my own dog I still go to her. For some perspective, over a decade, between me, my sister, and my parents, she has consistently seen 8 of our dogs. I will admit, CVC is not the most inexpensive veterinary office you can find, but I think the quality that you receive from the staff is well worth it. They always remember my dogs, and they remember my dogs' histories. It's a welcoming feeling. We've had several emergency situations - my parents' dogs have been bitten by coyotes a few times, and we've always been able to be seen as quickly as possible. We've had a couple of more serious issues, and they've been helpful and kind the entire way through. I honestly can't imagine going to any other veterinary office. read more

I've been coming here for over 20 years. can't say enough good things about the staff and doctors. Dr. Mildur and Dr. Schneider have seen us through dogs and cats from puppy to the end of life. I just took my 12 year old Lab in for vomiting, and they not only worked me in but quickly identified the issues, and Dr. Mildur even followed up with a phone call today, Sunday. they are caring and professional people. read more

I can't express enough thanks to Dr. Nassi and the staff of Chatsworth Veterinary Center! I have a 13 year old Jindo who is terrified of strangers! This dog is a serious handful and when my family called me to tell me he had an infection on his face I was mortified at the thought of bringing him to the vet! I called 6 different veterinary centers and vets providing home visits. I told them my dog would be aggressive if someone attempted to touch him, they all were pretty rude and lacked any empathy towards my situation. I was getting pretty discouraged until I made a call to the Chatsworth Veterinary Center. After being shot down so many times I was shocked to hear a kind understanding voice on the other side of the line. The receptionist (Cristy) was very consoling and understood where I was coming from. She told me that the facility would be prepared for an aggressive dog and that they would guide me through the process. Cristy was so wonderful! I felt safe trusting my dog to their care and most importantly she was so nonjudgmental. I was already stressed out enough with the situation! When we arrived at the veterinary center was very clean, organized and spacious. They were punctual, professional and very prepared to care for my dog. I was able to walk my dog to the entrance of their holding area without any other animals and people present. They quickly got my dog into the holding area where they were able to treat the wound on his face. In the end the whole experience was not as bad as I thought it was going to be...PLUS I got my dog back the same day! Dr. Nassi took the time to explain what was going on with my dog and what treatments would be necessary. The facility was very transparent with their prices. They quoted me before any interventions were done. All of my questions were answered and Dr. Nassi explained my dogs treatment thoroughly. A lot of people complain about the price... Truthfully it's more expensive than other places I researched but you get what you pay for. They did an excellent job caring for my pet! My dog has been with me for years! It's totally worth it to see him feeling better! Highly recommend this place! Thank you all so much again for your kindness and patience! read more

VCA Chatsworth Veterinary Center - Keikun! Thank you Dr Nassi and staff - Veterinarians Near Me - Chatsworth, California

VCA Chatsworth are always so nice and helpful I'm a new puppy owner and I always get help with 100 questions I have for them lol also patience. Thank you! read more