I've been to this store time and time again and thought I reviewed it already. Go figure I was going elsewhere and had no intention on stopping. The store was well stocked, as it usually is. I found a lot of great deals, which surprised me for this time of year. Winter selections are usually boring and drab. Not today! I walked out with quite a few items from shirts, blouses, and blazers, to dresses. My only issues...customer service at the check out counter isn't the best. Today, the lady flagged me to step up, but didn't smile or greet me, even after I said hello. Umh...okay. She was quick to ask if I wanted a credit card, but whatever! The ladies in the dressing room were friendly and helpful so I'll deduct one star instead of two. read more

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Great location and ample amount of parking spaces. 1st weekend open since covid19 closure and the store was well organized! The store followed cdc guidelines perfectly. 6ft markers were noted on the floors outside leading to the entrance and continued through out the store. Check out station had plexi glass and sanitizers at every station. We were welcomed with wiped down carts and sanitizer if needed. With such a huge sale, surprisingly the store was mess free! Selections and sizes were available. Great place to find business attire for work. Variety of makeup selection. Snagged great deals total of 8 items for $101! Always a good experience here. read more

This location is close to the Long Beach Flea Market and with that the perfect excuse to return for another look. Once again easy parking and stocked to the brim store. Tons of clearance in all departments and great finds yet again. They have one of the best shoe selections in the area and a lot of great designer labels, I have yet to walk out without a handful of summer dresses. read more

I love that this Rack is off the mall. makes a quick shop possible. Parking is easy because this parking area is used predominately by Rack shoppers. Added convenience you can now return Rack items to regular nordstrom stores. hello shopaholics! read more

Only two racks for plus size women's clothing and both were so compacted you can't even look through them. Compared to the amount of racks for every other size, this store can't just spring for one more plus size rack so that I can at least look through everything? Being a big girl isn't easy already I would at least like some convenience when I shop. 3 stars because I always have great service at this location compared to the other stores read more

CUSTOMERS SHOULD KNOW THAT ANY OTHER NORDSTROM BRAND STORES WILL TAKE BETTER CARE OF YOU SUPPORT THEM AND NOT HERE. In August I bought my grandmother a Kate Spade purse for her birthday. After a few weeks the Handel on the bag was fraying and coming undone. My grandmother took the purse back in an attempt to have it fixed or exchanged and brought a receipt to go through with it. The manager on duty, a younger, thin, white women with dark brunette hair who identified as the manager refused to do anything about the purse and I quote told my grandmother to "take it up with Kate Spade". My grandmother did not argue with her in any way shape or form and decided to go another Nordstrom's rack elsewhere. Upone her going to another store they immediately helped and exchanged the item with no hesitation. We have been long term customers of the rack and of the actual store and will not be supporting this branch any longer. read more

Nordstrom Rack - New purse given to us after the other one fell apart. - Department Stores Near Me - Long Beach, California

Hey, it's 1:15 pm on Tuesday January 16th and I've just been checked out by an elderly male cashier. I didn't catch his name but I'm not in the mindset right now to have noticed. I made an exchange and purchase and for some reason he just paused 1 second and made eye contact (even though I'm wearing sunglasses) and asked how I'm doing. I'm not doing well and just that one gesture from an older person who obviously has the wisdom and moment to ask nearly brought me to tears. It really means so much. It's so nice to have older employees who give me that grandfatherly compassion that really feels so nice. Especially when shopping. I feel like I can make it through the day and if any one from the company is reading this, please thank him. read more

I've been a Nordstrom/Nordstrom Rack customer for over 40 years and yes the customer service is top notch. I feel in the past few years though it's fallen a bit short. Until today I thought that anyway. I went into Nordstrom Rack to return something I purchased online. A young man called me from the return line to help at one of the registers. I told him I wanted to return the item and he did what he needed to do on the register. However for some reason it wasn't showing up on the screen. Long story short he had to contact the higher beings because clearly I had the receipt and the item so there shouldn't have been a problem returning it. After he got hung up on twice when he was trying to solve my return problem he kept his cool, talked to me along the way explained what could have happened. He also told me what he could do to fix the problem on his end if the higher beings would make me return though USPS which I didn't want to do and quite frankly shouldn't have to do. He is what I remember Nordstrom employees to be like. Let's start hiring more of these types of upscale employees again Nordstrom like Leonard Cortez who helped me today and stop with hiring people that don't go above and beyond for the customer and don't care about making customers happy. Well done Mr. Cortez! Thank you for going above and beyond. read more

Any other Nordstrom Rack, this Rack is clean and well displayed. They just opened this store, so we drove far to check in. One word, not much of stuffs that I liked to see were there. Everything was I've seen nay other stores before, not more than that. Shoes, boots, man's or woman's clothing was not that special. Selections were not that great. If I ever around in Lakewood, I might drop by this NR.. read more

Clean well stocked store. A lot of associates (wearing bright green shirts) to help, direct or check prices with their own hand held scanners. You can even have them check out your purchase without having to go t the checkstand. The associates are truly what makes Nordstrom a good shopping experience. I find that they have a lot of stock but to put it kindly - very last season. It's also difficult to find really good quality clothes, often they are high priced, trendy styles- not classic, so the clothing material is not great. If you are patient though, there are some great buys! Can't beat the prices on last season's bags either. Generally about 30 to 40% less than the retail price but that is still a good deal fro durable goods! read more

Forgot to check-in, but oh, well. Anyway, I went with a friend to return something that didn't fit her. I'd only been to this location one other time a while ago... While she was returning, I looked around a little bit - the beauty section and the baby/toddler section. Based on those two sections, I give this place five stars. There was a good variety and good prices! I found an awesome bib that matches a bowl and plate set I got for my baby shower. (Picture posted.) I'll definitely visit this place again. read more

Nordstrom Rack - I love this Skip Hop elephant bib!!! So, I bought it!!! - Department Stores Near Me - Long Beach, California

I've never had a problem shopping here. This store has always been my first choice when it's been to Nordstrom racks. Today I don't know what happened but I was let down. As I was trying on a pair of shoes, I saw that the lost prevention associate was following me but that wasn't the worst part. As I was there putting on a pair of shoes, the loss prevention lady and another associate were judging me and talking about how I looked in the shoes in Spanish. I guess they thought I didn't know they were talking about me. I then left and went to look at the watches. I waited 15 minutes by the glass casing and no one came so I left. So many associates around yet no one came to help me. So disappointed. Never coming back here, you've lost a loyal customer. read more

I was here for pre grand opening they didn't disappoint me. I love the lay out of this store easy to maneuver around the store. The dressing rooms are gender neutral, there's also family dressing rooms also. The staff is so nice & helpful approaching with a smile. I will definitely return very soon read more

Thank you, AJ When I walked into the store he greeted me with a big smile and a friendly hello. I was going to do a return and I asked him if I needed to do that first before I did my shopping? He said no and told me that I could go ahead and go shopping and we would do the exchange at the end. I also wanted to let you know that I just came from the gym and had my backpack. There were no worries about me having my backpack. I wanted to say that I love shopping here. It's very clean here and a very nice atmosphere. I have grandbabies and one thing I really like about this store is that they always wipe down the shopping carts. Thank you, so much for the great shopping experience and your help with choosing items as well. LOL See you soon. read more

My favorite Nordstrom Rack! I think this location may be smaller (hence less shoe and clothes racks) than the one in Redondo Beach where I usually go. However, this one is so much more organized and I tend to find better stuff. read more

Manager and cash reps are extremely rude and ditzy, it's frustrating. Came in here and had the worst experience, and they have a horrible selection ESPECIALLY for plus. Their clothing selection in general was very scarce, and the employees looked nothing short of MISERABLE read more

Very clean store! I hope you guys keep it clean and nice looking. If you can do that this store is going to keep Rocking. Do not be lazy with appearance as I've seen with other Nordstrom racks read more

I like to come to Nordstrom Rack on occasion to see what they have, you can find a pretty good deal on clothes and shoes. Recently I came in to just browse but I ran into some good deals on a new black cardigan and some running shoes. Customer service is excellent! If you need help, anyone in a neon green shirt walking around the store can help you. They can whip out their little iphone and type in or scan an item and search other locations to see if they have an item in your size! They can also check you out (not in that way!!) if you are paying by card! So go in and check out the deals. Also, if you sign up they have a points perks thingy and you can earn Nordstrom cash!! Always a bonus when you can get free things! read more

I love Nordstroms Rack, but this is more of a smaller store and the selection is a little bit lacking. They do have fantastic customer service and very low prices on their clearance items, however the small selection sucks big time. Also at other NR stores you can find a large selection of designer clothing, shoes and skin care/perfumes, but this store is a bit lacking.. The merchandise is A ok, but its never crowded and the staff is great so I am giving this place 4 stars. Don't expect to find a whole lot of ultra high stuff, but great for Nordstrom Brand clothes and other stuff without massive crowds. Its much better than the ghetto Nordstrom Rack in downtown Long Beach ( Didn't they film that tv show "Cops" at that store?) read more

This is from the series "Sister needs a new pair of shoes." No, there were no flat shoes in my size. Oh, but the shoes are magnificent. There is no denying that this is the place to come lust over shoes because they will never have what you need at the time, but buy what you love and use them in the future. Yes, I was looking at the 4" heels ... but they weren't conducive to crawling on the floor to manage file cabinet drawers. My two favorite pair of shoes I've found at the Rack. Both are Italian made so they are tiny and I can wear them. I believe I was looking for sweaters to wear at the gig and failing to find any, I ended up browsing in shoes before I ended up back in the dresses hunting the elusive bargain. It was well worth the time to go through the racks ... hence the name? read more

Grand Opening Day and crowded as hell. I went after all the totes were given away, though. I was smart enough to park across the street where BoFA was. When I came in, it looked like a zoo. All the employees were dressed up and were very helpful to those who needed it. Needless to say, it was a mess, but there were workers who were on their toes trying to clean the mess up. I basically came here to look at the accessories, shoes, and sunglass sections. I scored some very cute leather hightops and sunnies that I'm sure I will be wearing in the near future. I saw women pushing carts full of merchandise. Probably all the good stuff was gone. But I will be returning to this rack again because it's not too far from home and they have a decent selection of merchandise. read more

I was really pleasantly surprised by this location. I used to go to the Nordstrom Rack in Costa Mesa back in the day but I got turned off by the constantly massive crowds and mediocre deals so stopped going. Now that I live in Long Beach I'm discovering the Lakewood Mall and didn't even know this was here. I was on the way to the Forever 21 when I saw it and decided to stop in. It was a mercifully sparse crowd and the place was immaculately clean and organized. Well, now that the official holiday shopping season is in full swing I'm sure it's crazy as everywhere else, but on the night I went it was great. I was looking for a little black dress and some stuff to go with it and I ended up finding a lot of stuff I loved. It is a little pricier than a Marshalls, TJ Maxx, etc but it's just a much more pleasant environment in which to shop. Anyway, I'll be coming back. read more

Free Nordstrom Wifi and a wide selection of shoes and clothes? I'm sold Nordstrom Rack is something like an upscale Marshalls or TJ Maxx, but should not be overlooked if looking for sales. The markdowns are really good and I found a lot of clothes I wanted. The workers are extremely helpful and anyone can check out at various parts of the store. I managed to find some almost never used Florsheims for 30% off their normal price and swooped on that! If you're balling on a budget and need some serious markdowns on clothes for a nice occasion or just casual clothing, definitely come here! read more

I love this one!!! It's Grand Opening Day and of course I had to go take a peek and witness all the comotion myself! So parking was a little rough...but of course it was expected. I went in there to supposedly "just look around" and I ended up falling in love with 3 pairs of jeans...after glancing over at the line to pay I decided I should try them on first... as I stand in line there are 4 really nice ladies telling me it shouldn't be long...I had a fitting room in less than a minute...so I finally made my picks and decided to buy 2 pairs of jeans (less of a guilt trip) anyhow the line was seriously almost to the back of the store...so I was like fine I'll give this bitch 10 minutes if it's past that I'll leave...surprisingly the line moved sooooo fast that I was up in a register in less than 5 minutes. Overall much bigger selection for BOTH man and woman...great friendly staff, lines moved super fast, clean and organized on top of all the madness...I was really happy with this grand opening day :) read more

I was sad when they closed the location in downtown long beach and I always forget the lakewood mall is even there. But I went to this location and was pleasantly surprised. Sometimes you go and it's hit and miss with sizes and styles. The store was clean and easy to find everything I was looking for. However they didn't have any of the higher end bags or accessories. Love to stumble upon a diesel bag every now and then. I love that you can find an employee in green as check out any where in the store. The line was really long but I was out within five minutes if finding an employee! Great experience! read more

I thought it was weird that the Rack found a new home when there was one down the street at the mall; then I realized that location was set to close. Oh well, that's even better because I really don't like dealing with malls. My dude wanted to buy some new shirts because he wanted to match as my birthday party. When we entered, I was surprised of how clean and organized this place is. There is really so much to offer! Menswear, womenswear, shoes, household items and decor, accessories, toys, jewelry, and more... My dude ended up buying 5 button ups and 2 pairs of shoes. I got a top (I didn't feel like shopping too much that day). I almost was tempted to buy a few of the small items they strategically put out in the line area. Compared to similar stores like Ross or TJ Maxx (which is only 2 or 3 doors down), the items are pricier. Nevertheless, I love the Rack, mainly because of the quality of the items offered there and the overall shopping experience as it is clean, bright and organized with a nice and friendly staff. read more

This place is as good as it gets. Maybe because it is brand new? I came in just to browse and ended up dropping 1/3 of my paycheck on a pair of jeans, jackets, shoes and a sweater. The stuff that you cannot find at other Racks is here and I would know because I have visited the one in Pasadena and Long Beach (urg) recently. I am going to have to avoid this store from now on before I go bankrupt and have to get a part time job there. read more

Is this truly a Nordstrom Rack? I've popped in at least once a week for the last 8 months. They NEVER have new inventory for women's jeans, underwear, men's suit separates, and very little new inventory for everything else. I really believe this is where other Nordstrom Racks send the items they can't sell. read more

The Rack is my kind of store. I have found so many awesome finds from shoes to bags at this very location. It's fun to look through the clearance rack and find crazy cheap clothes. read more

Nordstroms Wack This place looks like a hurricane came through the entire store. Everything is so cluttered and loosely organized. You literally have to contort your body to get through racks and racks of random clothes. I felt like I was Catherine Zeta Jones dodging lasers in Entrapments just so I could get to the watch section. And even more disheartening is that the selection is wack, prices are still high, and all their merchandise is unimpressive. Despite these setbacks, I still tried to shop at this place several times to try my luck at some undiscovered accessory or flattering blouse. But nope, I left empty handed every time. The treasure map definitely doesn't lead here. You're much better off shopping at Ross or Marshalls, sorry about it. read more

I really thought I was going to love this Nordy Rack :( Don't get me wrong, it nice to not have to drive all the way down to Costa Mesa, but after coming here so many tines and leaving almost empty handed, it makes me want to take the 25 minute trip down south to my beloved South Coast store. I love to shop and spend money, so all I'm saying is I want to spend more!! Their lack of selection is what really disappoints me. But I'll always stop in if I'm trying to kill some time or if I'm just desperate to shop! read more

Went to this place to check what's in store. I love that they have a free wifi, the bathroom is clean, sales associate are in green tees, friendly employees, and lots of parking space. I just noticed that they have a limited selection and I feel that the store is quite small. I think the Foothill store is bigger and has a wide variety of selection. read more

Although there isn't a huge selection for men I have to say it is possible to find the needle in the haystack. I purchased a Michael Kors pullover for $50, [50% discount] and wow, I love it! That was my rare find. The other brands they have in excess for men include: Tommy Bahamas, Marc New York, Penguin, and others. What I loved was that despite the long line at checkout was that it went by really fast! Customer service is amazing! I definitely see myself coming back even if I don't find anything because I enjoyed my experience. read more

Grand opening Thursday Oct. 14 2010 at 9am!!! Don't miss it, see you there!!! Cant wait for this great discount store to open near our house. We have gone to other established Nordstroms Rack and gotten so killer deals. My wifes already looking forward to this store, she already told me she needs a new pair of Coach sunglasses. I was like "Honey their not even open....relax the people you see coming in and out are either employees or construction workers. Its not like I cant tell her the opening date is wrong, they sent her a reminder flyer in the mail. Damn mail carrier..LOL Oh well guess I better put in some extra hours in at work!! read more

This Rack is really well organized and always has treasures! I had an issue with a pair of defective shoes that the store manager was able to help take care of. Knowing that Nordstrom Rack stands behind their products and cares about their customers is part of what motivates me to shop here over other similar retailers. read more

I've come here 2 times, since this place opened. It's okay. Nothing crazy, I find that this place is harder to figure out then the regular Nordstrom. Everything is everywhere, and even though it looks like it's organized, it's not really. I walked in, and walked out with nothing. They have a good selection of shoes, but since I wear a size 10, it was harder for me to find something that looked great, and actually fit me. You might as well go to Marshalls, or TJMaxx. read more

Nice, similar to the one in Torrance. Easy parking, well organized store, didn't find anything I wanted though. read more

I don't know if it was because its just new or what but its really really organized in there. We'll see if that holds up through the holidays though. I bought a purse that was nicely hung on a hanger. I need to browse it more to get a better judgement. Prices are moderate to pricely depending on what you get (my bag was 50% off the original price). They lady forgot my security but quickly ran over to remove it and check if there was another one on it so the alarm wouldn't go off again. read more

I've come to this particular location several times a year, and I live outside of the state of California! This is by far the best Nordstrom rack location for great finds, and the best service out of all the Nordstrom Racks I've been to in So. Cal and Las Vegas :) Danielle, Kentwan, Melissa, and countless others make an amazing team and make this my favourite designer clothes shopping store. read more

More of a place for girls than guys, but, they do have some clothes for young men. Shirts are more hipster as are all the guys selection. Girls have a huge selection and the shoe portion of the store had some really good deals. read more