Nice, neat, and organized Nordstrom Rack location in the Biltmore area. Service is speedy and friendly. Always find great deals on goods for the home, handbags, luggage, perfumes, and shoes. Usually have to dig a bit through the clothing section to find good deals. read more

I went here for the first time ever when I noticed it near my Title Companies office. Decided to stroll on in and loved it. I was a little afraid their prices would be outrageous but they were pretty reasonable. I haven't bought work pants in forever as I have a hard time finding pants for my specific figure, but here I was able to find 3 pairs of pants that were very business appropriate, all 3 for under $100 with tax included. I love that you can check out anywhere, there are plenty of store workers you can do it with. The only thing I highly recommend is to make sure you try on every article of clothing. Even if you grab it in a different size or color, or the one you're looking at has a snag so you grab a different one. The reason I say this is I found a top I loved, I tried it on and noticed the sleeves were different and it wasn't obvious on the hanger but mighty obvious while wearing it. Otherwise I've been pretty happy with everything I've purchased and I'll continue to shop here more. read more

Being from Seattle, I grew up with Nordstrom. Always went back to school shopping at the downtown Seattle flagship store and venturing to the Nordstrom Rack in downtown Seattle when I was a teenager. There are "Racks" everywhere back home! Now I'm living in Phoenix and was shocked to find out that they only had like a couple of Nordstrom Racks in the Valley. Glad this one opened up cause it's right by my work! This one is also by Last Chance. If you can't handle the hustle of Last Chance, this Nordstrom Rack is your happy place! It's clean, items are new and you don't have to worry about crowds and aggressive shoppers, for real! read more

I really like this location! They have awesome customer service and a great selection of clothes! I'm happy this new location is here... my bank account... not so happy. read more

It was busy Saturday night. Wind was slightly blowing outside on the busy street in the name of the back of the camel. One of the associates was having a nice chit chat with one of the customers not minding the mile long line at the register, the other cashier waited for the third person to check the price... Third was minding their business. I waited and waited and waited until the time was up. Cherry on top, as soon as walked out of the door, the third cashier finally decided to open her register. It's ok, I didn't need those earrings anyway.... read more

I love Nordstrom tack they have such great things for really god prices! And the sales are amazing! I'm giving this one a three star because of the workers they have very bad attitudes and when you ask for help they just stare at you! Maybe they had a bad day idk but I will still shop here I'll just find things on my own read more

Ordered an item on line to get delivered to this store , went there twice to get it after emails say it arrived there , both times they didn't have it !!!! Never willl order on line again to have delivered to the store. Twice I waited in a long line to be told nope it's not here. But I have an email showing it is here. Oh well it isn't yet sorry they said. read more

I love the location, and the finds are great. I have found everything from Hats to Mavi Jeans and dress shoes are great prices. Staff is friendly, atmosphere is upbeat. If you love true quality clothing and shoes but don't want to pay come in here. Also the sales associate sold me on their rewards debit card. Merchandise displayed is very neat and kept. Love ya Nordstrom Rack! read more

Huge lines with few checkers. Just counted 20 people in line - two registers open and a manager walking around not pitching in to help. No excuse - it's a huge holiday shopping day. It doesn't matter whether there's good merchandise if you don't have 30 minutes to wait online after shopping. Third time this has happened. read more

Neat, clean, organized. Great prices. Helpful staff. I have no complaints.

LOVE it! At Grand Canyon University for the week doing a residency and needed stuff to do at night. We do not have a Nordstrom Rack in SC so I decided against my better judgement to stop in. Spend almost a hour in there and walked out with several great buys. The guy in front of me got his bike stolen while he was shopping that night .... didn't look like a rough area but what do I know? read more

I love shopping here. It beats Last Chance any day. However, do not look for customer service or retail help. The staff is around but not necessarily helpful. If you're not a self-sufficient shopper, I wouldn't recommend this for you. If you like to browse on your own and shop until your heart is content...then by all means...GO! Great deals! Great fashion! Great options! read more

The Nordstrom Rack is down the street from the clearance center so prices are higher but selections are a bit better and it wasn't as crowded. They have a lot of shoes. They have clothes in a variety of sizes including kids and plus sizes. Clothes are often seasonal-like right now they have a lot of winter clothes. The quality varies but is generally good given they come from the Nordstrom Dept. store. Prices aren't cheap but less than you would pay in the store. It's pretty easy to find things given the layout. It is like the clearance store-hit or miss but worth checking back every now and then. read more

So glad I checked this Nordstrom Rack out. The one in Scottsdale is closer to me but I don't like the layout of the store. It's very small and messy. Turned me off. So I decided to check out this location and was it worth it. I found three cute shirts and some socks. Things were clean and organized. Customer service was friendly. A+ read more

I'm standing near a cart return outside and an employee comes by to leave a cart, only she didn't. She pushed it straight into me and I'm standing there, with a cart on me, as I watch her just walk away back into the store. That tells me enough about what kind of place this is. I also understand everyone has a different sense of style, but the majority of clothes here look cheaper than the clearance section at Ross. But you're still going to spend $25+ on that hideous jacket because "it's name brand!" read more

I just waited 30 minutes to get into the store. After the wait a Nordstrom Rack employee told us at the front of the line that check out was taking one and a half hours. Why didn't they tell me that when I first got in line? I just had a return but I would still have to wait in line an 1 1/2 hours. Bad business practices. read more

This is the best Nordstrom Rack in the Valley. It's larger than the one in N. Scottsdale and Tempe, more organized, and has a larger selection. While the prices aren't as low as a Marshalls or TJ Maxx, the prices are still better than full-price Nordstrom. Sometimes I find a ton of things and other times nothing, so you just have to go and look to see what they have. read more

First time here. Was getting my first tailored suit. They have a nice selection of suits, shirts, ties, and shoes. The staff is very friendly and the tailor Mr. Lee is awesome. He really knows his shit! read more

I'm really happy they opened this location! It's very clean, full of great finds and spacious. It's always a little calmer than the Scottsdale location and not as picked over. It also seems more spacious. They have a great selection of purses, shoes, accessories, jewelry, clothes and bath products. read more

Now at Town and Country, a whole new Rack to entice me into spending money. Stopped by for the grand opening today and I can only hope they keep the place as nicely organized as it currently is. Same quality as you'd expect from Nordstrom, great selection, and generally 1/3 to 1/2 the price. No complaints. None at all. read more

Great deals and value here. It's well organized and clean. It's easy to navigate and the shoes are still in boxes. This is by far the better Rack in the city. Stopped in next to Kierland and it was awful. Stay at the one on camelback and you will def find a good deal. read more

Ugh I can't believe a manager would allow an associate here to roll their eyes at me.

Always find such incredible deals! Clean store and nice sakes staff ready and willing to help when you need them

Very disappointed I wore my plastic mask in and all store employees said it was ok and would help me...except for 1. I went to the Bobbi Brown counter and was looking for a bronzer to purchase. The gal greeted me fine but when I said ok I'd like to buy it, she said only if you put this mask on and she held it up. We were 6 feet away from each other, and I told her I have mine on and I'd like to buy...then she changed her entire demeanor and said your money is no good unless you put this mask on. I was shocked because no one else in the store treated me this way but her. So I said...you are telling me I can't purchase this from you unless I wear your mask? She said yep! I Just walked away almost wanting to cry. I will never buy my makeup or perfumes from Nordstrom's ever again. They seem to be you know what to people. In all the clothing areas, shoes, cafe, they all helped me and were very nice. Customer service is lacking with the young ladies in perfume and makeup. read more

I don't think I've been in a Nordstrom Rack that I didn't love. Ever. And I've shopped them all over the country. Love their great customer service and discounted goods. read more

Love this place, no doubt. I love to shop and can find myself lost for hours in this store due to the "department like" options or can run in and grab something on the fly. The prices are always super reasonable and the staff is always courteous and helpful. read more

Super clean and well stocked. This location doesn't seem to be as busy as others I have been to. After going to Last Chance, (and leaving disappointed) I came here and I was happy to actually find new items in good condition! The prices are reasonable of course, in comparison to retail prices at Nordstrom. read more

The prices are still high but they have a good selection of very nice shoes and casual clothes.

Went in looking for a coat and left with a fleece jacket, workout leggings and a v-neck shirt. Store seemed to be kept in order and the employees I interacted with with very nice. This was my first time in this shopping complex and I'm sure I'll be back. read more

This is the closest Nordstrom Rack to me but it's my least favorite. The customer service is bad and I don't like their selections in handbags or shoes. I would rather drive to another, better location. read more

There are continuing announcements about the store fitting your clothes. I went to the counter and asked for specifics. I was told I could get $100 if I got a Nordstrom credit card. I didn't want that, until I tried the fitting service. I was told I could bring clothing in from anywhere. Not until Iwent to the fitting, was I told the cost, and that the clothing not from Rack, was twice the cost. Hemming one pair of pants was $28. Although the person doing the fitting was nice, waiting a week and the cost makes me feel like I was being taken advantage of. When I said I was given wrong information, the clerk said the other clerk was new. It was not true. I certainly won't get the credit card. I won't go back. read more

All the salespeople were very friendly and helpful. The tailor is a really nice guy too. A good selection of mens clothes and if you go straight to the discount rack you could come up with a steal. My go to place when I want to look nice. read more

I've been to the locations out in Peoria and Chandler and this one has the best stuff by far! In Chandler they make you wait in this long line to try on your size shoe and has a horrible selection. Peoria has a good selection, but it's far. Customer service is always great at this location and I always leave with a new, cute outfit without having to break the bank! read more

Terrible the whole green team is more focused on task and almost dread having to put their task away for one second to help you. Also could hear managers gossiping in fitting room, the style and product is nice store is pretty clean but aside from that the customer service need more work... read more

The merchandise is ok, but the service here is SO BAD. It's kind of amazing. I have never been here and waited less than 10 minutes in line to check out. And it's not because they are understaffed either! There are plenty of employees wandering around re-folding folded clothes. Last time I was in I left because I just couldn't wait in line any longer. 15 minutes is enough. Get it together, Nordstrom Rack. Boo. read more

Today, girls at cashier were the worst I have ever encountered. I usually praise Nordstrom for having exceptional customer service, but to call me to register on a busy day then walk away to talk to your fellow associate--seemed like they were shopping themselves and trading points, items or money for merchandise they wanted. Young girls are horrible at customer service, just out for themselves. I walked back into the line to get served by someone else after 2 other customers behind me were checked out. read more

Very neat and wasn't busy when I was there. However, there was less clothing in small sizes here and the clearance bag section was very sparse read more

The service here is so bad. Literally for one hour I was waiting in line since there is only 2 cashiers for 25 people in line. Don't waste your time here. read more

This is my favorite retail store in phx , I have small feet so able to always find something good !

I feel like I was in a basement bargain store with overpriced items . If Nordstrom really wants to sell this junk it should be heavily discounted read more