Abel is a great mechanic! This is the second time I bring a car here. He fixed my Mom's car right away and was very honest and upfront. Abel then fixed my car last minute and same day cleaning another mechanics mess! I had my car towed to him after another shop, who was being shady broke a piece in my car after $4k plus in repairs that they refused to fix! If you want not only an honest mechanic but definitely one that knows what they are doing he is the one. read more

The most honest, amazing, talented mechanics I've experienced anywhere. Never have to worry if you're being taken for a ride with unneeded costly repairs. Safe honest and dependable. Will never take my vehicle anywhere else ever. read more

Horrible service with this thief owner and shady mechanic that ruined my car. Sold me a used engine then claimed I ruined it. I don't think these guys are actually certified mechanics. Don't ever let these guys touch your car. How is your ex wife doing Abel ?. Im sure she's doing better than you are lol read more

Honest and trustworthy mechanic. A hidden treasure of quality work and service. He knows his stuff well and can diagnose your car and fix it. read more

I was referred to Norms Auto by my friend. He did a bearing job that his pricing was lower than the other 2 bids I got. He did the job so fast that I didn't even have to leave. I have continued to take my van to him. Able is the most honest mechanic I've ever met. He never try's to sell me anything. He is straight to the point. If your looking for an honest and reliable mechanic there is no other place to look then Norms. When everyone knows your name!!! read more

Been taking my car to Abel and his teem for three years now. Not one complaint from me about their work. I've had too many bad experiences with other mechanics. Abel is honest and very transparent. You will not regret bringing your car here. Thank you guys. -Vic read more

When you want to be treated like family,cared for and appreciated this is where you need to go I've been to a lot of places for my vehicles over the years and this is the place I've stayed. how the team treats you and makes you feel like you're part of the family they have a nice lounge and work hard to make sure that your vehicle is ready to go also they'll point out things that may need to be fixed in the future so that you're aware of them and you can keep an eye on them. Thanks!! read more

My 2013 Ford Edge started leaking some mysterious fluid, I wasn't sure what it was. I reached out through Yelp and got an immediate response! They were able to fit me in right away, they even went out of their way to let me drop my car off early. They were able to diagnose the the leak. Since it was a leaking axle seal, they had to pull everything apart to get to it. While they had it apart, they noticed one of my wheel bearing was bad. Since they had everything apart I asked if they could change out my struts as well since I knew they were way overdue for a change. During the whole process they called me and gave me a status update. They even stayed late on a Friday night to finish up the work! Since moving to the bay area, my car had been under warranty, so I always brought it to the ford stealership. Norms gave me such superior service compared to the stealership. When I came to pick up the car Abel showed me the parts which were removed from my car, and explained all the work which was performed. Abel is now my go to mechanic! Hopefully I will not have to come back lol, but since my car is pushing 100K I am sure I will be back. If you are looking for a legit mechanic who is not going to pressure you into unnecessary repairs and performs quality work, swing my Norms. read more

In life we always look for people we trust to do business with and finding a good auto repair guy who's honest and does great work in a timely manner is extremely important. That's what you find with norm's Auto repair great, honest work with a smile. Great job guys! read more

I can't give Norm's Auto Repair enough praise! I was JUST about to buy a used car, but thought I should have it inspected by a mechanic first. Norm's Auto Repair graciously squeezed me in at the end of the day for an inspection. Thank goodness!! The car that looked like a gem on the outside was actually lemon on the inside! Whew!! $8,500 saved! Thank you so very much for your time & expertise, Norm's Auto Repair! I will be back soon! read more

I usually take my Toyota van to the dealership. Toyota wanted to charge me over $6K to repair my can bearings. I was so shocked by the price, and they would need my van for a week. Abel charged me less than $2K and had my van for a few days. He even threw in an air filter replacement. Abel gave me so much relief. I cannot thank him and his crew enough for being honest mechanics and providing excellent service. I don't think I'll be doing repairs with Toyota any more. read more

Small place, but clean. Was looking for a place last minute bc brake oil was leaking. Ray and the team made me feel comfortable & taken care of. I would definitely take my business there again. Thanks guys. read more

This is my new favorite mechanic!! I requested quote through yelp and I got a very fast reply. This place's price is definitely unbeatable compared to others. I just walked in few days after I got the quote and the guy was able to squeeze me in right away. I just had taillight that had to be changed ( I bought the light online so i had it on hand) and just a checkup because I recently bought the car. On the outside this place may not look nice but their wait room is so clean and nice!They have wifi, water, coffee, and tv. Overall, I had really good experience and glad that I found a new honest mechanic near the place I recently moved to! read more

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Had a really good experience with Abel and Johnathan. Took my truck here and was immediately told what the issue was and what it was going to cost to fix it. Abel took the time to show me under the hood what the issue was and how long it would take. It was a pretty hefty job, water pump and belts were shot! The price was right and the job needed to get done. It took them less than 4 hours and upon pick up, the guys had my old parts laid out on a table for me to see how bad it was and what was replaced. Able was very fair with pricing and very helpful. I will definitely bring my trucks here from now on! Thanks guys! read more

New customer. Waited five days for my appointment. Arrived on time today but the shop is closed and no one is answering the door. Waited 20 minutes before leaving. Very disappointed. Thankfully, another shop got me in right away. read more

You can tell a lot about a business by how happy the employee's are who work there. Able, Chucho, and the rest of the crew work together more like a family than coworkers. They took the time to clean & restore existing parts (all to save me money) without charging more for labor. They didn't just focus on the brakes, they noticed and made a couple simple repairs without adding to the cost. The owner, Able gets his hands dirty right along side his crew and actually attempts to save you money in lieu of getting more from you, ensuring that you'll return. It's refreshing to see a business owner and staff with this kind of honesty and integrity. It provides you with a sense of security. I highly recommend them to anyone. read more

Able and his crew always come through. No surprise charges or extra work done with out an explanation of what is needed. ALWAYS complete work on time. If you are looking for a honest reliable and dependable shop look no further. read more

This place is THE BEST! I brought my car in due to service engine check light flashing. I went to couple mechanics before this place and was told to take my car to the dealership as no one could figure out the issue. I got free diagnostic testing done and the light was reset in a few minutes. These guys are so knowledgeable, honest and nice. And the waiting area is amazingly clean with water bottles, coffee and WiFi. Great find! Excellent experience! I'll definitely be back. Thanks a lot! read more

Well, it pains me to do this, as I really wanted to like this shop! And while my initial review here was very positive, after many months of endless problems with my car, I'm afraid I have to follow up and change my opinion of Norm's auto to a negative one. Let me state for the record that I think Abel and Michael (the owners) are both great guys and I do believe they tried their best to help me with my car. However, I think it's clear that a lot of the work they attempted was just completely out of their depth and they ended up costing me way more money and time in the long run to get the issues sorted out than if I had just chosen a more competent shop from the get go (which I now have). Mechanically they are probably as good as any shop, but so far every bit of electrical work they performed, including installing my fuel injection system on my engine, my radio/amplifer/sub and air conditioning has completely failed. I had given Norm's multiple opportunities to repair the same issues with my car over many many months (specifically the fuel injection system), but after all that my car STILL wasn't running well at all. So, I finally decided to give another shop a try to see if it would make a difference. And I'm sure glad I did! Immediately the new shop started pointing out all the problem areas and explaining clearly why it wasn't running as expected and what it would need to get it running right, and also, all of the bad work that Norm's had done which led to these issues. Even to this day things continue to fail. My radio and air conditioning need to be completely rewired as both have failed and it's an absolute jungle of wires under the dash, so now they need to pull the radio and undo everything under the dash and start fresh. So there's another bunch of work I'll be paying twice to have fixed properly. Now I don't feel that Norm's Auto are deceitful or dishonest. That's not what I'm saying. I think they are good guys and trying to run a business they best they can. I just honestly would have appreciated it more if they told me that they couldn't do something and simply refer me to someone who could vs waste so much of my time (and money) and also end up stranded on the side of the road so many times. I used up all the included tows on my AAA premium account, plus 2 or 3 more tows after that out of pocket! I literally was so close to just giving up and selling my car because I was sick of it running like crap and breaking down all the time. This is simply my honest review from my own personal experience. I really did give Norm's every chance and they simply fell flat every time, to the point where I no longer even wanted to give them a chance to fix these problems because I didn't trust that they even could. With that, they have now lost my business and my good recommendation. I am happy to report that since changing shops to Valaya Racing, my car is now running great. One-by-one they have sorted out all my car's problems, from my fuel injection (to where my car finally runs great!), my cooling system (to where my car no longer overheats!), and several other upgrades they have performed which have all worked right the first time. I can now drive my classic car daily which is what I've dreamed of being able to do all along. It just took a lot longer, and having to pay two shops to have the same jobs done twice to get here. Oh well. read more

If your looking for an honest, hardworking repair shop look no further Norms is the place for you. They had great service and good prices and are passionate about their work. They were informative and considerate and left my car good as new! If I could give them more starts I would read more

I can't say enough great things about Abel and his team at Norm's Auto. I was referred to his shop from a neighbor of mine for some work done on a clunking noise with my truck (of which a previous shop was unable to determine). Called the shop, and was able to set an appointment the following week, a very quick turnaround given the wait times I've received from other shops. As soon as I got there, they immediately took into action and jumped in to diagnose the issue. Abel and his team were able to narrow down the issue to its core, and save me a ton of money I would have otherwise spent with another shop. Abel was even gracious enough to walk me through the process of what they did, show me the damaged parts, and hint me to some of the issues that lead to the damaged rear differential. Abel and his team at Norm's are honest as honest mechanics get. Come to Norm's for honest, excellent, quality work. read more

Glad I brought my vehicle here. Abel is very honest and he explained everything to me which I really appreciated. I will bring my vehicle back here for future maintenance/repairs. read more

This review is really really long overdue.. TL;dr: Norm's went truly above and beyond to repair my Jeep, keep me up-to-date on the status of parts and repairs, and finally, when able, get my car fixed and back to me in a timely manner. The long version: I had a Jeep Grand Cherokee and the engine died. I had a super cheap, fairly lazy warranty company. I'll save you the even longer version of the details, but we went through SIX engines before finally getting one that worked. Six. They drove around the Bay Area to find me new engines that my warranty company wouldn't pay for because they cost too much. They kept getting new engines shipped to them. It took two months of stupidness before my warranty company finally found a functional engine. Which they paid to ship from Florida. Because why not. It got to the point where they knew my number on the caller ID and just said "Hi Christina" when I called. But they always had my back and always told me the truth about what was going on, even when my warranty company lied. Thank you!! read more

This place is amazin'!! Called today to see if they could repair my door lock, they were able to help me immediately, quickly completed it, and did a fantastic job! I would recommend this autoshop to any of my friends and family. This family run business was respectful, worked with integrity, fairly priced, and were customer service oriented. I wouldn't hesitate to take my car back if I have repairs in the future. So lucky to have found a auto repair station I can trust! read more

This is my favorite local auto repair shop. Abel does miracles. He is able to fix anything! I took my car in to the BMW dealership once to diagnose the car, the results... they were charging me a total of $5,400 of labor and parts to fix up the car. They said something was wrong with some of my gaskets and the camshaft etc... I brought my car here because I just could not believe everything I was hearing. Within the next two hours Abel was able to diagnose my car and found that ALL I LITERALLY NEEDED WAS TO TIGHTEN A COUPLE LOOSE NUTS (and a few other mechanical terms, idk the lingo lol) .... And here's the best part, Abel fixed up my car for a sweet deal of just 100.00. Saved me a sh** ton of money. This place is the bomb.com. read more

All I can say is Abel is the man! Always fair and honest! Just stopped by today to deal with a chronic check engine light. No charge, just assurance that its a Lexus thing. Cleared the code & I was on my way. We are raving fans Abel! Thank you, John & Lydia read more

Seriously, if you need auto service, look no further! This is the place to go. The owner, Abel, and his crew are honest, knowledgable, and helpful. They went the extra mile for me and I witnessed them do the same for other customers. Needless to say, I will definitely be returning to Norms when my car needs work. They have surely gained a customer! read more

Our car broke down about an hour into our 7 hour trip home. Norm's diagnosed the issue - dead alternator, and they were able to fix it that same day. They were so kind and understanding, especially since we were traveling with two small kids. We watched netflix in the waiting area, brought in food, and they just made a stressful situation so much better. I highly recommend this place! read more

I recently purchased an older car that needed some work. Abel was able to fit me into the schedule on short notice. The customer service was excellent and the work was top notch. I will for sure be taking my car to Norm's for all my future service. read more

Norm auto repair is awesome! Had a issue with my schedule and new job and couldn't make it on time to two different appointments but norm auto repair were so cool they kept working with me and finally got my schedule right and took my car In to get fixed. The guys were totally cool and I appreciate them working with me on this problem. I recommend norm auto body anytime. read more

Able and the guys at Norm's always take care of me and a couple other guys I work with, we bring our company and personal vehicles in to be serviced properly. Our service fleet is supposed to be done by a corporate company, but the corporation that starts with an F, and ends in irestone, has been dishonest and has done poor work, on brakes for a service vehicle. Able and Ray determined that the parts were installed incorrectly, we were charged for work not needing to be done, and for new parts. When the guys at Norm's showed me worn, rusted parts, and pads with less than new thickness, I had to review Norm's for their honesty, integrity, and being a great company to work with. They also got me taken care of right away, rather than the 5 days at the other place, for 4 tires/ oil change/ pads & rotors. Thank you to Able and the team at Norm's Auto Repair. They do it all! read more

Norms Auto Repair - Auto Repair Near Me - San Jose, California

I had my 2015 Ford Escape SE towed to Norm's Auto Repair yesterday afternoon after it had "overheated" and after a quick look, it was determined that the water pump needs to be replaced and possibly the belt as well. I left my car overnight, and it was ready by 12:00PM the next day! He showed me the part that he had replaced and explained what he did thoroughly, which I never get at the Ford dealership and Firestone and I truly appreciate the explanation. I was in and out in 10 minutes! Great service! I will be back :) read more

Best auto repair shop in San Jose!! Amazing customer service! Crazy comfy waiting room WiFi, waters, coffee, cable. Keep Norms Auto Body in mind if your having car problems. I wouldn't go to anyone else! read more

Knowledgeable and friendly staff sets this auto repair business above any others I've ever gone to. Fair prices and a job well done!

Great shop with great people. I've known Abel for about 4-5 years now. Always friendly, and fairly priced. Highly recommended for all your truck and auto needs. read more

My car had a squeaky brake issue that two other highly rated on Yelp car repair places could not troubleshoot. Norms Auto Repair got it done. 6 stars if I could read more

Last week I had some preventative work done to my work truck. Abel is doing a great job to grow his business! I felt that I was well taken-care of. Abel and his crew, (Ray, in particular) went above and beyond to make certain that my truck was not only repaired, but they fixed a few quirky little things that had been bugging me. It felt great to know that they guys actually cared about me AND my vehicle. I definitely will be returning, and I suggest that you consider doing the same. Mike read more

If your looking for a great auto repair shop Norm's the place to go. I'm so glad that I can take my car to an honest and caring auto shop. There is no reason to ever take your car any where else. Tell your friends and family about Norm's because ever one should have an auto repair shop that they can trust. read more

Took the Benz in for new brakes and a few other things and walked away with more done and less out of my wallet!! Thank you Abel I highly recommend this place!! read more

Norm has been our mechanic for over 25 years. He always gets the job done right the first time. His prices are fair. His turn-around time is fast. And, more importantly, he has always been honest-- which is a hard quality to find in a mechanic these days. So as long as my family and I own cars, Norm will always be our mechanic. read more