From the moment I walked into the Good Feet Store in Vacaville, California, I was warmly and…read moregraciously welcomed by Malik Powell, the Assistant Manager. Malik took the time to listen carefully as I explained the pain and discomfort I had been experiencing in my feet for about two weeks. He was knowledgeable, professional, and compassionate. His outstanding customer service immediately put me at ease, and I felt confident in the information and recommendations he provided. He conducted a thorough assessment, walking me through what I would describe as a step-by-step process to determine what would best support my feet. Initially, I had only planned to purchase a pair of Brooks shoes. However, after learning more about the condition of my feet, understanding what was causing my discomfort, and trying on the Brooks shoes with different arch supports, I decided to invest in the complete Good Feet system. My health is extremely important to me, especially considering the work I do, so I felt it was the right decision. Overall, my experience at the Good Feet Store was exceptional. I walked out of the store with my feet feeling better than they had in a long time - comfortable, supported, and healthier than ever before. Thank you, Good Feet, for such an outstanding experience. A special thank you to Malik Powell for his professionalism, kindness, and genuine care. He made a lasting impression, and I highly recommend him to anyone seeking knowledgeable guidance and exceptional customer service. Infinite Appreciation! Sandra S.

They can only help one person at a time. Store is understaffed with only one employee. I walked in…read moretwice to buy a pair of $160 tennis shoes with no one to help, I walked out and went to fleet feet.

This is my go to medical supply store. Love to support local businesses. All the staff members are…read moreso helpful and very informative. lots of medical supplies to choose from. The pricing is a bit overpriced compared to online orders for the same brands.

This medical supply store is great if you need a part in a pinch. I only been here a couple times…read morebut they have been very kind. If they don't have it, im sure they can get it quick.

Matt Ortiz at this location knows his stuff! He's extremely patient and knowledgeable and has…read moreprovided me with much needed relief and solutions. I've suffered from plantar fasciitis for two years and Matt took the time and extra effort to provide excellent insight and support to create my custom orthotics. Matt and the office staff are friendly and welcoming and go the extra mile to ensure that they help meet your needs. All around phenomenal service!

I went to pickup my customer fitted ankle othotc and found that it would not fit the shoes it was…read morecustom molded for. I was told by the technician that I would need go to a Sketchers to find shoe that would fit even though the orthotic was custom molded to to the shoe I had on?? The receptionist would no let me leave without paying. Very disappointing and unprofessional avoid this clinic -- they're unprofessional and bothersome and perhaps could cause you injury

My mom needed a brace for her foot. Thankful for this business of helping her get the brace she…read moreneeds. It took about a month to get in but understood. The staff was courteous and patient with us.

Very dissapointing...When I first came for my fitting I was confident that this place would help…read moreme. They only had one bra that would fit and the size prosthetic I needed wasn't in stock. I was assured by Yolanda that they would order me a couple more bras and the right size prosthetic. It took about 4 weeks to get everything in. They called me to tell me my product was in and that they would ship it to me for free. I thought that was a great thing because of my work schedule I could never make it over there. It's about 2 weeks since Yolanda said that she would ship it and I have not received anything in the mail. Imagine, you've gone through one of the hardest things of your life (breast cancer) only to be screwed by the one thing that makes me feel like a confident female. Now, Yolanda won't be back for a few weeks and no one else can help me with my order as I was told "she is the only one that deals with the breast prosthetics".

Russell is amazing. His assessment skills and treatment are above and beyond! I have complicated…read morefoot issues and a leg length discrepancy. His patience and understanding of my issues makes him a joy to work with. Please make sure you listen to his wisdom about shoe recommendations as well. A perfect orthotic can not help with problematic shoes. My husband even listened to him for his issues which is no small miracle!

I thought he was a nice guy but his expensive orthotics did nothing for me. I do not recommend…read morepurchasing them. Just get the superfeet insoles on Amazon and save yourself some money.

Excellent customized prosthetics for people with special physical needs. They come to Lake County…read moreweekly which saves a lot of people from having to travel.

Kyle Eckhard is a very professional and extremely caring. He makes my prosthetic leg and has been…read moredoing so for several years. I would not go anywhere else. His staff is wonderful too. His product is very well made and he has found solutions for my particular issues. When I count my blessings, I count Kyle twice. He is a wonderful. I have come along way with Kyle and now I am able to walk a treadmill for 2 miles at a time, even though my skin is grafted and delicate. I never. thought I would be doing things like that ever again. Thank you Kyle...your the BEST!

I've had the pleasure of utilizing this Sacramento institution three times now. In person, Paul was…read morea fountain of information and spent a lot of time educating us on all things mobility scooter. I also had to make an inquiry about a repair and was met with his great knowledge and advice. Just recently, I spoke with David, who returned my call promptly and gave some great things to try with a problem we are having with my scooter. He was patient and really gave us great detail on what could and could not be done. We really appreciated his kindness and sharing his knowledge with us. It's very hard to find a business that genuinely cares about people and aren't always just hounding you to "make a sale." I hope they are in business for many years to come. They are "Old School" in the best possible way. True professionals that take the time and care to ensure that each customer rolls away happy!

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

We lucked out getting a parking space out front. There are only 5 or so spots out front, so I'm not…read moresure where the other people in the shopping center parks. And the spots are funky. They are on a incline and when you pull into a space it appears that the back half of your car is still hanging out of the space. We went here after seeing their ads on tv and they sounded like what we were looking for. They offered shoe inserts for those who were having problems with their feet. We were the only ones in the store when we arrived. They offered to do a few test with us to fit us for sizes. I got my feet tested too just in case I wanted to get some too. The test was walking back and forth on this box they had made on the floor. It's not long enough so your walking is very unnatural. So as they do that they go to the back and look for your size. This took longer than it should have. And he went back came out talked a little and then went back again. I don't know why he didn't just get it over with. Go back grab it and come right out and start trying it on. He finally came out and had you take out your own shoe inserts and try on the ones he brough out. We tried them on and boy are they uncomfortable. He said you have them on 30min to half an hour then take them out and work up on times from there till you can have them in for a full day. They have 3 different levels of inserts. Everyday wear, Exercise wear, and around the house slipper wear. Each offers a different level of support. For the house slipper insert he brough us out some plush slippers to wear to try the inserts to try them out in. He askes us what we wear normally around the house and I said Birkenstocks and I asked him if I should put them in those and he said no. Those are a totally different type of shoe. I'm not sure if that meant they were great to wear or not from their perspective. The slippers they had us try on were very plush, fur lined. After trying them all on he suggest we do a stability test. He has us take all the inserts our of our shoes and has us put our hands out front and pushes on our hands and shows us how we lift up our heels and then he has us put the inserts on and shows us when we do the same test we don't lift up our heels. I'm not sure if it's a gimmick or not, but why didn't he do the test initially when we came in so we weren't taking the inserts in and out of our shoes. It seemed like a waste of time. After we were all done trying the different inserts I asked him how much the system costs, as it's a system and I can't remember the exact amount, but it was over a grand. I asked what their return policy was to see if we should try it out, and we learned that they have a strict no return policy. My husband was in no way going this route with that price. He said he'd just try out the off the shelf model in REI first before he turned to drastic measures like this. Later I did some research on the good feet store and didn't find a whole lot of positive reviews. Of course there are those that like their products as there is always something that works for everyone. What I read that caught my attention is you should really go to your podiatrist for feet issues and if you need an insert they will make you a custom insert just for you, not a generic one off the shelf like the good feet store sells you. I remember going to a doctor as a kid and getting a custom insert made for me and then having shoe lifts put on my shoes too. All was custom work. I'd feel more comfortable if he went to his podiatrist and then if he got a recommendation to go to the good feet store then go all in. It was a nice store with people that want to help you out or are just looking to make a good commission. I'm hoping they really believe they are helping people. I forgot to ask the sales associate how long he has been wearing the inserts to see if he's a believer or not. This may be the product for you, but if I were you, I'd talk to my podiatrist first before investing in this system. Even if you go to they gym (another big money maker) they suggest you talk to your doctor first before starting any new exercise routine. It's always smart if you have medical issues talk to your doctor first. Also what your doctor prescribes should be covered by your insurance. These are not covered by insurance. In the end our next stop was REI, we got fitted for new shoe inserts for high arches and a month later he is feeling really good. Best wishes on your feet's happiness.

Very knowledgeable friendly helpful staff. Brett helped me gave me an education on plantar…read morefasciitis and their products. I highly recommend that you give them a chance

Oh wow! What a difference these orthotics make in being able to walk comfortably. The experience,…read moreknowledge, and service from the staff here are wonderful. My technician, Lena White, was excellent in helping me to choose the right shoes and making sure they fit accordingly. So far so good. Will add more in a few weeks.

Excellent service. Very friendly people. Long time experience. Super quality work. Highly…read morerecommended.

5 Star service from the entire team at RCP&O!!…read more Very knowledgeable and helpful in building and fitting my first (and hopefully only!!) prosthetic leg..,walked on the new leg on my first fitting visit...7+ months later, zero issues... They turned what could have been a really bad situation into a highly acceptable and liveable life!! Follow-up visits are no problem and they are very responsive to e-mails and phone calls... Highly recommended by my medical team, and I can see why!

I've had a wonderful experience working with Kelsey, an orthotist at River City Orthotics in…read moreSacramento. I also found Michelle and the other office staff to be very friendly and accommodating. Before seeing Kelsey, I had pretty severe, continuous foot pain the past 2 + years. Physical therapy did help to reduce the pain, but the problem persisted. I'm not able to tolerate Ibuprofen or cortisone injections so the podiatrists and orthopedic doctors I saw were not able to help me without surgery which I really wanted to avoid. My only remaining option was to try custom orthotics and I'm so glad I did! Kelsey is very kind, knowledgeable, and is an excellent listener. She fitted me carefully and addressed my specific needs when customizing the orthotics in order to ensure proper alignment and comfort. She explained what needed to be done and why and gave me excellent advice re: how to use and" break in" the orthotics a little at a time. She was also happy to have me come back and continue to "tweak" the orthotics as I adjusted to them in order to get the optimal fit. Service was quick and the price was very reasonable. My husband and I were scheduled to take a trip out of the country so Kelsey worked me in quickly so that I would have the orthotics in time for our vacation. My feet have definitely improved and I am beyond grateful!