I requested service for a thermostat and instead got my codes cleared and a quote. $2000.00. I guess they are too busy to care anymore. When the owner sat behind the desk during Covid this place rocked! read more

Had them fix my front brakes. Lexus dealer wanted 3 times as much as what they charged. These guys are honest and reliable. Highly recommend and I'll be back! read more

Chapman's Automotive - Chapmans automotive - Tires Near Me - San Marcos, California

Been visiting Chapman's for a number of years with no problems. No longer. I've given them $1000 of dollars and had very good results, up to now. Took my Mercedes in a few weeks ago for a problem and they charged me $100. OK, but nothing was fixed. Took it back a few days later and this time it was $432. Still not fixed. Been working with the owner, John Chapman, but he's now decided not to talk with me. Always too busy and NEVER returns my calls. Do yourself a favor and use a different shop. Given time, they'll getcha. read more

Since John has a taken over making it Chapman automotive the service and quality are still top notch. Not only does he take care of my tire needs he also helps me with auto maintenance. Always a pleasure visiting here, five stars !! read more

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I came here for an oil change for my Rav4 and was pleased with the quality of service! My appt was for 215, but John let me know he had a rush of cars come in and to come back at 3. This allowed me to run a few errands with the free time. When I got back at 3, John took my car in right away and the techs started working on my car. I was out of the door by 4! Thanks to John and the entire team! Now my car is ready for the trip to NorCal. read more

Was having issues with the carb in my 67 Camaro, took it to another mechanic a few times but they never solved the issue. Took it to Chapman and they ended up replacing the carb with a new one and tuned it really nicely. It's been running perfectly ever since! Friendly, professional service! read more

Chapman's Automotive - Our 1967 Camaro! - Tires Near Me - San Marcos, California

Took my Toyota Prius to fix my front brakes. Dropped off my car at 8:00 and they had the car ready by 11:00. Less expensive than the dealership; however, I didn't wait in the massive checkin/checkout lines saving me time. I will use Chapman's for all of my car repair/service needs in the future. The end result was great and my brakes work excellent. I highly recommend Chapman's Automotive read more

The most honest and friendly, knowledgeable and quick auto shop you'll find!!! Frankly, I lost faith in mechanics years ago. I had decided that I was going to work on my cars and that was that. Unfortunately that was a lofty goal, and frankly unattainable with the demands of maintenance that comes with having multiple vehicles. I had taken my series 100 Lexus lx470 (land cruiser) to at least 3 separate shops around San Diego. All said that the engine was shot, wouldn't hold compression, and assured me I needed new heads or recommended an engine swap. After letting the vehicle sit for almost 2 years. John and the team at Chapman's had the car for a day before telling me they solved the problem. I'm now driving the cruiser everyday and it drives like newTheir ability to diagnose and troubleshoot is on another level - think investigative automotive, lol. I'll be set as long as John, Cody, Enrique and all the awesome mechanics at Chapman's are in business, and I pray that's long enough to pass my cruiser on to my son. Thanks guys!!! A+++ read more

Chapman's Automotive - Excellent work on my series 100 Lexus lx470 (land cruiser) - Tires Near Me - San Marcos, California

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If I could do zero stars for John behind the counter. I would. This guy. What a terrible business person. 1. Bought 3 groupons for my truck, my husbands car, and my dad's car. Called to make appointments for me and my husband. Guy makes a point to tell me he will not do appointments back to back for same customer. No problem I understand completely, if they don't show, he loses 2 slots back to back. No big deal. I made an appointment for my car, and would leave my other car there to be done thru out the day. 2. I was 20 min late to my appointment (sorry we have dogs and kids) and I had to have someone take us both since both our cars would be there. I walked in the door, all the guy John said was "your late" not welcome not even hey there you are, just rude. He did a crap job on my truck. Didn't top off fluids or anything. Just a bad experience. Calling Groupon for a refund and I'll take my cars to Walmart before I would ever go back to this jerk. read more

I'm an old lady (and retired AF officer), but when i wasn't, i worked on my own cars at hobby shops on base. Now, when it comes to my car, I trust John at Chapman Automotive. He has recommended repairs, patiently explained problems and told me how long i can wait before an issue becomes a problem. Also, Chapman has coupons on their website and in the mail which I use to save money. I'm grateful to feel safe in my car!!! read more

I'm mixed about this place. Pros: - the Chapman guy seems nice and reasonable with communication. -service was good. -lobby for waiting is chill. -cheap oil changes Cons: -the wait times suck but it's hard to find a place that is on time unfortunately. Overall I dig the place and haven't had any bad experiences yet , hopefully the streak continues and I keep going here. read more

John and his team are top notch. I took my '14 Ford Fusion in with a laundry list of needed repairs as a result of a joyride (not by me...). Not only did John personally walk me through the insurance process, he gave constant updates on the status and was impressively honest and transparent throughout. When I picked up my car, the pride on his face and that of his team was easy to see. I purchased this car used, 1-year old. It now looks and drives better than it did when I bought it. read more

I have been using Archibald Tire & Auto for over 25 years! I always liked the way Bob took care of his Clients and the fact that his place was always so clean. Tires, Brakes, Air conditioning and alignment. Archibald has taken care of several of my cars and Trucks. As auto mechanics these guys know their stuff. Thanks Bob for all the great service read more

Chapman's Automotive - Thanks Archibald For Your Great Service! - Tires Near Me - San Marcos, California

Great service! We took my wife's car for an oil change off Groupon and now she keeps going to Chapman's for her oil changes etc.. Today I took my car there today, it was also a Groupon.. Side note., they even rotated my tires (I actually said that they didn't have to as I have free rotation with the tires that I had previously purchased with a big tire company) but John (the owner) said, they already did it.. no charge.. that's a class act in my book.. going above the normal service.. good business practice.. Thanks to Chapman's! I'll be back again! VJ read more

Stellar business! I brought a prospective used car in to be inspected by the mechanics at Chapman's. They were very professional and pointed out to me a number of problems with the car that ultimately would have cost me thousands of dollars. I was so impressed, that they have won my business! Honest, reliable and trustworthy. (How many mechanics can you actually say that about?!) Great family owned business. I would HIGHLY recommend taking your car here. read more

What can I say if your rating is less than 5 I can assure you, it's because of a misunderstanding. My experience and those of my friends and family have been nothing short of honest and caring. We're very lucky to have a Chapman's Center in our area whom we can trust our vehicles and know they'll take care of us just like family. Best wishes and God Bless. read more

I had my car fixed once again at Chapman's Automotive on Wednesday February 19, 2020 and I was extremely happy with the results. John Chapman and his crew are friendly and my car was fixed quickly for a good price! I highly recommend Chapman's Automotive! read more

My first time here and they got the job done. I was searching on Groupon for a good priced oil change deal and found Chapman's on there but saw on the reviews that they have better deals on their website. I decided to go that route and I called to make an appointment and was able to get in the next day! They are efficient and very knowledgeable about repairs etc. They have a large lobby that is nice and cool with A/C and free coffee. I would definitely go back again for other repairs and oil changes! Try them out if you are in San Marcos! read more

Love this place. I brought my Toyota in for an oil change , and was helped by the owner. I'm always hesitant to take my car places due to my experiences I have had previously. Chapman's was great, it's a small family owned business and you can tell they really care about their customers here. It's not some huge corporate place trying to get people in and out and collect a check. My roommates both bring their cars in here now and have both had fabulous experiences as well . I have definitely found my new go to auto shop! read more

Very unprofessional people. How they interact with you and talk to you tells you about the business. I told them I couldn't make an appointment and after one lady saying I can come tomorrow. John gets on the phone and says you have to come now and I don't feel comfortable scheduling an appointment for you for tomorrow. Then says I can't guarantee anything now, you will just have to wait. The nerves of this guy. Glad I didn't come here because I would be afraid of his judgement and customer service of their is a problem with my car or there is an issue. I guess that's why they changed their name. read more

John and his team have been so good to me. John saved me from getting scammed by another auto repair shop in San Diego. I believe the engine heater hose broke and another auto shop tried to quote me 9,000.00 and told me I needed to get a whole new motor. Also it would take a month and half to repair. I went to Chapman and John told me that just my hose needed to be replaced. He told me the other shop would have just prettied up my existing motor and would have sold me my own motor for 9k. Chapman replaced the hose and gave me back my vehicle the following day after I had it towed to them. read more

These guys were GREAT they actually gave me sound advice as to what to do and saved me a lot of money for the time being! Will definitely be returning read more

These guys saved me! Picked up my horse trailer from storage only to find flat tire and lights not working and I was in a hurry. They got right on it and fixed all. Very professional, nice and fast. If you are in San marcos area I would choose them every time. read more

Chapman's Automotive - Tires Near Me - San Marcos, California

Chapman's saved me hundreds of dollars on my brakes. They did a great job and got the work done fast. Friendly staff, very professional. I highly recommend them. read more

Edit: Came in November 19 2019. Just saw this on my Yelp profile and figured I would rate my experience. Came in for an oil change. Got a Groupon online and ended up having to pay an extra $8. Said on the Groupon it covered the oil change but apparently they still had a fee which wasn't listed. Wasn't worth my time to fight it so I accepted it. Took about an hour and a half, they were busy so I don't mind that part. The part that is wrong is after they told me I needed new tires. They kept trying to push me to get new tires right then when I was trying to get my keys back. Saying they highly recommend I get them now because my current ones are going bad. The thing they didn't know is I had gotten new tires (Costco ones so not cheap) a few months before that. I took it down to discount tire about half a mile away just to confirm and they said they are basically new (which they were but I didn't tell them). Not sure if I just got a bad employee that was trying to sell me tires or what. But their are other mechanics less than a mile away that are more trustworthy that won't try to sell you on new tires read more

To Yelpers, Robert A. Keeps Sending Personal Messages, that I did a wrong review and its not his business, he also wants me to take it off of yelp and if I don't comply he will go to Yelp to remove it. He then goes on Facebook and sees my posts and tells me that I should take a positive outlook on life. Here is the Post that I put on Facebook about DMV, you guys judge. To Archibald Tire & Auto, Please stop sending me Personal Messages. I am no longer interested in you guys making it right. Focus on your current customer base. https://www.facebook.com/null0/activity/556562857504?comment_id=557682294144&offset=0&total_comments=1&comment_tracking=%7B%22tn%22%3A%22R%22%7D Robert A. Please work on improving your business instead on focusing on my DMV posts. As you can see from my Yelp I do not post as much, and when I do it's when I am totally frustrated. I am a Network Engineer in Technical Sales, life is GREAT!! Also did you not see my updated comment to the DMV, they made it right which I added +2 stars, you guys have not. All you guys offered was for me to buy a new handle and you guys will install it for free. Why would I need to buy a new handle that YOU GUYS broke! I hope by now you found my invoice, and feel free to go to Yelp, on this. I'll just upload my portion of my credit card Statement on Yelp so everyone can see that it is your company. "If we don't take care of our customers, someone else will" - Edgar Mitchell read more

Chapman's Automotive - Came in for an oil change, walked out with this on my car. Owner blamed it that it was already broken.... I'll never go back! - Tires Near Me - San Marcos, California

Terrible customer service They act like they don't need your business, so Ill do just that. Save your money go to the dealer for the same price. 97/hour shop rate. Peeps working on the cars didn't seem like the sharpest tools in the shed. Old man was rude. Wanted lots of money for very little to no work performed on a inspection. Waiting room has a huge tv that was hardly working. Thanks for all your "thorough" hard work. read more

I found this business several months ago via Groupon for an oil change and was very happy first round. Today I went back in for another oil change and was just as delighted with not only the quick and efficient service on my car but also customer service. I'm so sorry I didn't catch the name of the young man at the counter who tended to me today but he was so friendly. I will continue to support Chapman's for all car necessities and recommend my fellow "neighbors" to do so as well read more

I brought my Toyota Corolla in for an oil change. They were very friendly when I first showed up and the service was quick. I didn't have to wait two hours for my car to be done. I will definitely be coming back. Also the price was way better than I could have expected. No more Firestone for me. read more

Found a coupon for this place and went to get my oil changed. SUCH COOL PEOPLE! The guy behind the counter helped me clear up some misconceptions about cars and taught me a few new things while he was at it. They changed the oil and rotated my tires in record time. I think they told me it'd be about an hour to an hour and 15 minutes but it didn't even take nearly an hour. They noticed I had done some damage to my fender and took the liberty of fixing it all up for me too without me saying anything. I'll be back weather or not I find another coupon :) read more

I visited Chapman's today to purchase a new alternator and to get my oil changed. After calling around, Chapman's was one of the most reasonable alternatives pricewise, and was close to my house. They were flexible with dropping it off, and did a few extra things for me such as cleaning the corrosion on my battery. I was happy with the price and service, and I'd definitely go back :) read more

Chapman's Automotive was amazing. They explained every step and the reasons why they were doing to my car. They are very experience mechanics and I will only take my car here to get fixed, trusting it will be done right and not over priced. They make me feel like the really care about me and my car; made me feel like I was family, treating me well. I recommend this place for all your car needs! read more

Chapmans always delivers the highest quality service. They listen to your needs, provide their expert guidance, and fix the problem every time. We've never had to go back for the same issue--problem stays fixed every time. Great people. Great service. read more

Excellent customer service! I needed my brakes fixed ASAP and they were able to get me in the same morning I called. I'll be taking my car to them for all my future car needs. read more

My Honda CRV 2014 had a dying battery along with two front tires that were on their last legs. I arrived at the company counter, told my sad story, and the man, Bob, immediately had a mechanic, John, check the battery, told me what I knew: it was weak. He also checked and told me what I also guessed: tires were in need of replacing, tread was worn thin and with a hole, plus two already patched holes from earlier times, elsewhere. John gave me an affordable estimate of all work and replacements, and since it would take 2 hours, Bob drove me home, and then picked me up, later, for return trip to my finished and waiting car. It was no hassle, good prices, and a pleasant waiting room with coffee and magazines, plus, a sweet old dog whose owner, I think is Bob. I could see that he is a very good, thoughtful pet owner, From the beginning conversation, I knew these men were trustworthy, honest and had integrity. Should any other problems arise, I will seek them out for help. Also,their location is on Pacific, though they have a San Marcos Blvd. address. VERY easy to find and drive to, w/o heavy traffic. read more

I was ready to do an expensive repair calling all shops. John recommended a cheap solution for my car over the phone. Finally found an honest mechanic! Taking all my cars here from now on. Highly recommend! read more

I really appreciate Chapman's fair, honest, and expedient approach ... definitely will be a return customer and recommend to others!

Drive past the Big O Tires on the corner and go to Archibald Tire. I have used these guys a number of times over the years and when I need tires at a good price they always come through for me. Great shop with some great people. Thanks guys! read more

I came to Archibald Tire and Auto after being duped by a car service nearby. The guy was the nicest person in the world. He took the time to answer all of my questions and gave me the best alternative in order for me to save money while still having a workable car. While I did not like being duped by the other place, I like that this shop actually took the time to help me out and save me money. Car places like this make me believe that there are honorable car places. read more

Came to get a much needed oil change. Service was great, prices were even better and they had a very comfortable waiting area. John the manager was very courteous and professional. He did not push unnecessary repairs and did educate me on things that need to be done on my car without pushing a sale. Many mechanics and oil change places see a girl and see $$ signs. Little do they know I know a hell of a lot about cars. I appreciated John's honesty and did not feel like I was being bullied into buying something like everywhere else. Will definitely be back for those needed repairs on my car. read more