VERY sorry to report the worst possible bait and switch from North County Plumbing! (NorthCountyplumbing.com) in Vista. CA. I only called this company for they had a 4/5 rating on here. Had a leaky shower head, so I bought a new balancer from the local plumbing supply house. Ez job for the most part...Well installed the new part, and could hear the water pressure in the pipe, but nothing coming from the shower head. So what do most of us busy people do???? Call a plumber. Well, I spoke with a sweet lady on the phone, explain the whole deal on how I already bought one balancer, but while the Tech was coming out to replace a few others. I TOLD THE EMPLOYEE ON THE PHONE THE PART NUMBER OF THE PART NEEDED. She stated she'd have the Tech go to the supply house and pick THEM up. ( Them..meaning She knew there was more then one to fix. picking up THEM to me means two. One was fixed, picking up THEM..two more means three total ) Well sure enough, Tech shows up later in the afternoon without any new parts?????? Even though the dispatcher and I spoke clearly about what was needed, and I gave her the manufactures part number. The Tech said he would fix the one he could, and would come back out when I went out and bought the other balancers ( and why is the customer out buying parts ???) Here's were it all goes really bad. I had North County Plumbing back out today, after I had to drive to Down Town San Diego to get the parts (80 mile round trip, and heavy traffic after work) A different Tech comes in, and I show him where we left off a few days ago. The first thing he says is " there's going to be another $125.00 service call fee) Couple of points here that do not fair well.... first If the Tech would have brought the parts we spoke of the first time, this probably would not have happend. Second, Why in the world woldn't the dispatcher tell me there was to be ANOTHER service call fee when I called to schedule the 2nd visit ?? Third.......Now I've been told, that these parts were $125.00 EACH TO INSTALL. Thats a complete Non-Truth! There is no way on Gods Green Earth I would have agreed to pay $375.00 plus the $95.00 for each part to have these installed. $675.00 to replace three shower balancers...Really North County Plumbing...REALLY?? I was all but called a liar on the phone today, and NO resolution was offered. All that was said was " We are not going to work for free" Nobody was asking this company to do free services...just finish what you were paid to do the first time. On a side note,...... I mentioned I was going to come on Yelp and speak of my experences. The Girl said " Go ahead, We have over three hundrend positive reviews, Nobody will believe you) Well, maybe your right, maybe not....atleast someone maybe more will benefit from experence and take their hard earned money elsewhere and NOT CALL North County Plumbing. Futhermore, she even said I was trying to extort them for mentioning posting a negive review here on Yelp. SHAME ON North County Plumbing! read more

I attempted to shut off my water valve only to find the knob completely corroded. Instead of a thick screw it looked more like a thin nail. The knob snapped right off and water was shooting everywhere. It was 10:30pm on a Sunday night and I had no idea what to expect from a plumber at that time. Dave called immediately to assess my situation. When I explained what happened he came right over and took care of the issue. He was friendly, patient, and went out of his way to make sure I was comfortable with his assessment and proposed solution. He squeezed me into the schedule the very next morning and personally came back to fix the original problem AND the new broken valve. I highly recommend North County Plumbing and especially Dave. They were responsive, solution oriented, customer focused and reasonably priced. In my experience the best way to assess a service is when an emergency arises. That's when emotions are high, sense of urgency is needed, and fair and respectful treatment is most valued. I will definitely call NCP again for my next plumbing issue. Thanks, Dave! read more

I can't say enough great things about North county/SLO County Plumbing. I have rental property in SLO and live in Houston, TX. I called NC Plumbing to get an estimate to redo all the plumbing lines under the house and in the walls. I received a very competitive quote and more importantly, they worked the job around my scheduled plans to be at the home. They arrived w/4 workers, including the owner himself. In three days they knocked out all the plumbing, moved my hot water heater outside and did a lot of minor requests at no charge. Very wonderful men w/great work ethic. I trusted them with the key to my home. When the job was complete, they left the house immaculate. Repaired all walls where you could not even tell they had cut them open. I am sure I will be contacting them to do other work besides plumbing. I highly recommend North County/SLO Counjty Plumbing. Owner, Paul, is the BEST!! read more

To start I would like to applaud NCP customer service. I've been having issues with my shower faucet's and had a different company come out and do the work they charge me $450 dollars and I was told it was under warranty for a year while six months later the problem occurred and when I called the other company they came out and fixed it but wanted to charge me a service fee of $150. I was so upset that I had to end up paying $60 for the service call. Well low and behold the issue occurred again. This time I contacted NCP and as stated they were awesome they came out right away and replaced the whole faucet with a new complete one and to find out the original company torqued everything incorrectly and that was causing a bad leak and stripped the pipe. Thank you NCP for taking care of this issue with great honesty. When it comes to my master bathroom remodel I will diffidently use you guys. read more

I contacted North County Plumbing for the first time after being unable to reach a plumber I have used in the past. I was treated professionally when I made the call. My plumbing issue involved a faucet that was leaking at the base of my countertop. It wasn't an urgent situation but Sky arrived within a couple of hours after I placed the call. He assessed the situation and could easily have recommended that I replace the faucet with a new one. Instead, he was able to take my existing faucet apart and was able to find the problem. This was done in a timely manner and the problem was resolved. Sky was knowledgeable and helpful in his recommendation. Definitely would recommend these folks and would use them again in the future. read more

Our water heater went out, flooding the garage. I called the very reputable company that repiped our house and their quote seemed very expensive. I decided to call North County Plumbing because of their great reviews and was very pleased with the estimate. They scheduled me for later that afternoon. Because of a cancellation, Mike was able to come even earlier. Mike is very likable and does an excellent job. My husband and I were very impressed. He took off his shoes to go upstairs and did a great job of clean-up. We have a NEW very reputable plumbing company. Thanks Mike for a job well done and for making even getting our water heater replaced enjoyable. read more

The company responded within a few hours when I saw that my water heater was leaking. Mike arrived, assessed the job and realized that he needed a second person to carry the old unit out and bring the new one in because he was worried that he might scratch my new wood floors. While waiting for Jose to arrive, Mike did a lot of prep work to shorten the install time. Both reps were very pleasant and very knowledgeable. They left the house neat and clean and the only item left behind was a nice new shiny water heater! This was the third time that I have used this company, they have always done a stellar job for me. In fact, I have them on my Contact List. read more

Mike from North County Plumbers came out to help us with a leak under the sink that we thought was a fairly simple fix, but sadly was not. Come to find out, our regulator was shot, and caused all sort of issues throughout the house. Mike not only worked his booty off finding/addressing these various problems, but was very helpful in explaining each thing to me, so I fully understood what he was doing and why. My Home Inspector husband was out of town and he usually handles this stuff, but when I told him how Mike handled things, he was more than impressed. We highly recommend these folks, especially Mike, not only a pro, but what a sweet guy! read more

I recently contacted North County Plumbing to have a shower appliance installed. The woman named Christina who answered the telephone was so friendly, knowledgeable and helpful and gave me an exact time frame on when the installation guy would come. He came in that exact time estimated and was so nice. He was in and out so fast and completed the job without a mess. He left the bathroom clean. I had a baby sleeping in my house and he was so quiet doing the installation he never woke the baby from his nap. The man who came out was called Tom and he was very fast and professional. Great job North County Plumbing.... I highly recommend them! read more

Came back home after 2 days away to find water on the garage floor. Water heater was leaking. NCP were the first to return my call. They seemed pricey, but hey waddya gonna do? Mike came out rather quickly, and two hours later I had a new gas water heater that was CORRECTLY tied into my solar hot water storage system. Mike left my garage cleaner than he found it, the entire time he was friendly and upbeat. While he was working I was going through my mail and found a $105 off coupon for NCP. Mike congratulating me on my find and honored the coupon with out hassle, so it turns out NCP was not pricey. read more

This is regarding my house in San Diego. Clogged pipe, call them out they charged me $295 Thought they did a good job that day, so hired them to replace some new pipes cost me $995 (Left a hole in the wall for me to hire someone else to fix, thanks) 1 week later, pipe is clogged again, they want to charge another $395 Don't want to go into details or name any names, so the bigger picture here $$$$$$$$$$$. So bottom line, I have spent over $1,000 nothing was done. WARNING: This Company likes their payments up front, so have your cash and/or credit card ready people. read more

Dave from NCP is a pro! On time, courteous, very knowledgeable and fixed the problem quickly. He showed up with the right attitude, the right tools, prep'd the work area and cleaned up afterwards. He also took the time to identify and recommended simple repairs for a number of other potentially disastrous plumbing issues that were caused by a previous plumbing contractor. NCP does seems a little pricey, by comparison to other local plumbing companies, but I got a very professional job done for a fair price. I will definitely call again for future plumbing needs. read more

North County Plumbing is always my "go-to" plumbing specialist. Making an appointment is effortless and the office staff is friendly and extremely helpful. Once on site, the technicians are always so polite, professional and answer the tons of questions I usually have. I love their innovative products. I am also a firm believer in "you-get-what-you-pay-for." If your quote is low you most likely will be getting a low grade product and service. I am constantly recommending North County Plumbing. I totally trust North County Plumbing for all of my plumbing needs. read more

Once again North County Plumbing comes through.. I use you for all my clients and you are hands the best!! Today I needed your services at my home and you guys were available and got the job handled with a reasonable price!! Mike B.. you are great..Your professionalism, kindness, and explanation of what you were doing was greatly appreciated.. I highly recommend this company to anyone looking for tidy, honest, professional people to come and solve your plumbing needs.. read more

I called North County Plumbing this morning regarding a water heater installation. I was given an appointment for today. Mike B. came out with a smiling face he introduced himself and got to work. The job was completed in a timely manner and Mike left the area he worked in cleaner then what he came in to. Thanks again Mike I will be using North County Plumbing in the future because of nice curious workers like you and the girls in the office that are so friendly. read more

Erik came to my home on Wed this week and gave me an estimate for two jobs in my home. He didn't have the parts on his truck and offered to return on Saturday (so I wouldn't have to take more time off from work) when he was on call. He followed through, just as promised; and his work was impeccable. Both jobs were done to perfection. To top it off, Erik is such a pleasant easy-going man. I will use North County Plumbing again, and recommend them wholeheartedly. read more

First of all I never give 5 stars but I am very pleased with North County Plumbing. I set up an appointment this morning with there very friendly Receptionist Christina for shower repairs and in a very timely fashion Tom showed up at my house. Tom was very professional and polite. There was no mess left behind and he was extremely quick. I will definitely be a returning customer and I suggest North County Plumbing to all of my family and friends. read more

I won't go into detail about my crappy leaky tub, but Tony from North County Plumbing went above and beyond to fix it. He arrived on time and called ahead to confirm he was on his way. He had to return the following day with a special part and both him and Mike were finished in minutes. It may be a little pricey, but they did the job well with great costumer service. I'll be inviting them back again soon to install a new toilet! read more

I called North County Plumbing (after reading reviews) after hours when I discovered a mini flood outside my home. They responded immediately and Dave had the source of the leak "detected" and the pipe replaced in less than two hours. He returned a day later to fill in the trench once the saturated ground had dried and cleaned up the area completely. I got a fair price and would definitely use him again. read more