Clogged pipe and within a few hours, everything are back to normal. The services were fast and they…read morereally helpful!! Will definitely call them again and again.

I know I'm just piling on with this review, but my experience was quick, painless and educational…read more My guy was on time for our appointment and went right to work. He flushed/de-scaled my tankless water heater and then made sure everything in the house was working as it should. The whole job was done in less than an hour and his recommendation for me was not to worry about it for another two years. So if I only have to spend $125/year for my water heater maintenance, I'm probably getting away cheap. great service, I'll use them again. Oh and if you call to make an appointment you will be connected to "Sophie" at first, just to warn you, she is AI and gets stuff wrong, best thing you can do is ask her if she's AI, she will tell you she is, and then you can ask for a human being, worked for me. TIP TO OWNER - make sure you stock up the True Plumbing stickers in each repairperson's van, having a sticker on my water heater will help me in two years time. My guy had run out.

Andrew came out first thing in the morning After I made an…read moreappt the night before. he was professional and knowledgeable. Fixed Our kitchen drain and gave us great advice. Only took an hour and all in all a great Affordable job! Thx!

I put out a Yelp request in January 2025 to get a new tankless water heater and water filtration…read moresystem, and Bryan came out, walked me through everything, and gave me a solid quote compared to other companies who also came out to the house. He was also very impressive when listening to him explain what our system could look like and what our options would be. At that time, we were already having an ADU built in our backyard, and when the contractor found out we wanted a new tankless heater and water filter installed on our main house, he offered us a discount and installed a tankless heater. It ended up being a big mistake as they did a very sloppy job. Fast forward to this past September 2025, and my wife put out a Yelp request to get a water filtration system installed. She did not know that Pure Plumbing had come out previously, but I recognized Bryan's name when my wife told me he would be coming to the house. He walked my wife through everything while I was at work, and she was impressed by him too. He even pointed out where our contractor's plumber had made a major mistake with our tankless heater. We ended up having Pure Plumbing install the water filtration system, the price was great, and they did a fabulous job. In addition, thanks to Bryan's alertness, we were able to have our contractor's plumber come out to fix their mistake. Thank you Bryan, and thank you Pure Plumbing. I highly recommend this company.

I had some moisture between tub and toilet. I was thinking maybe toilet ring leak. But there was a…read moredripping sound in the shower. Tim came on time and checked it out. He removed the shower valve cover and noticed moisture. The back wall in the garage was covered with a wall system (normally used to access). I was thinking about a shower conversion so Tim opened the time and found the leak ands repaired it. Price was reasonable and repair was clean and efficient. I truly appreciate the professionalism of Tim and Jeff-N-Carls. They're in Oceanside but service San Clemente! Jeff, Thank You for your Service

We used this company to diagnose and repair low water pressure in bathroom fixtures and to solve a…read moreproblem with water not draining in the tub. I contacted them via Yelp and they responded immediately. Carl came out the next day and identified and addressed the problems. We ended up replacing the 30 yr old water heater and replacing some of the fixtures. Carl also solved the drain issue. The final price was similar to other estimates. Very impressed with Carl's expertise and professionalism. Will definitely call them again if needed!

As anyone can guess, losing hot water in your house is a serious matter. The situation is…read moreaggavated when your water heater on the fritz is less than one-year-old! My family faced this situation and I contacted Quick Water Heater for help via Yelp. Within seconds (yes, seconds) Camille reached out to me (on a Sunday) and heard my dilemma. She walked me through their (very intuitive) website and explained the process for me. After agreeing to have a technician visit my home to assess the situation and provide a more accurate estimate, I waited for the next day. My appt was set for 1400 hrs but Erick contacted me asking if I could accommodate his visit earlier, which I welcomed with gusto. By 10AM he was taking a look at my dead appliance. Erick took a look and the mystery of the broken 1-yr-old water heater was resolved. My pressure modulator was dead, so the 150PSI streaming through my house killed the water heater. Erick replaced my water heater, the water pressure modulator and also replaced my main line shut-off valve, which was done as well. Through the process, Erick patiently explained not only WHAT he was doing, but WHY he was doing it. His technical knowledge was impressive and it was only matched by his affable demeanor. Camille and Erick represented Quick Water Heater extremely well. The Dream Team for any service provider. I will add myself to the long list of impressed customers. Well done!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

Very responsive. Amazingly fast, professional and customer oriented. I won't bore you with the…read moreminutiae, but they came out within an hour, fixed the most pressing issue, and got our water back on. Another technician came out a few hours later and dealt with the other items. Very satisfied with the service and will use them again. When you need a plumber it's nice to know they're around.

I can't recommend Mastercraft Plumbing highly enough. I reached out because I thought I might have…read morea water leak in my house, and Joe responded quickly to my message and made time to come out the same day, which was greatly appreciated. Joe was extremely professional and asked all the right questions to understand the situation. He carefully checked everything, including using a moisture reader on the walls and testing the water pressure, to make an accurate assessment. What really stood out was that he didn't rush to cut open walls or tear things apart. Instead, he took a thoughtful, methodical approach and clearly knows how houses work. In the end, Joe determined that I didn't have a plumbing issue at all, but a different problem entirely. He was honest about that and even made a great referral so I could get the right help the very next day. I'm really glad I called Mastercraft Plumbing and highly recommend them.

Keith is a piece of *hit. Talking about vets helping vets.. Spent 22K on complete plumbing and…read moreshower, kitchen plumbing and extended $600.00 for service maintenance plan. Sold my account to another POS. Now if I need service I'm *ucked. I need at least 5 other people to help with my lawsuit. The other company that bought the mailing list is no better they won't honor the extended warranty that I bought nor can I disclose it as I am selling my home.

I bought a full AC /furnace system from this company three years ago, and every year I've been…read morehaving issues when it's time to turn the furnace on, this year it happened again, and when I call the company for service, they told me that the company is no longer in business, when I bought the system, I had a 10 year no questions ask warranty, and the new company will not honor that warranty. All they did is purchase the customers list, but not the warranties.

I had an urgent issue with my toilet seal and needed it reset ASAP because I had to get to work…read more Dane responded to my request right away and had a technician at my house within an hour, which was incredibly appreciated. Aiden was top notch. His level of customer service, professionalism, and people skills immediately gave me peace of mind. I felt confident the job was going to be done correctly the first time. He was thorough, efficient, and took the time to explain everything clearly. While he was there, he also inspected our water heater and discovered it was leaking. He gave us a straightforward and honest breakdown of the numbers before moving forward. No pressure, just transparency. He was able to get the new water heater delivered and installed the same day. Huge thank you to the entire team, especially Aiden and Tony for the remarkable service and quality work. I highly recommend Personal Plumbing Heating and Air Co.

I initially started using this company for plumbing and had a fairly good experience with them in…read morerestoring my shower. I had decided to quote them for installation/repair for HVAC. I had a really negative experience to the point I do have to say something, even if it was just estimating. I had (can't say his name due to him knowing where I live) came over to quote, he did everything in his power to upsell me. I had an old unit that needed to be replaced, but he basically saw who I was and was convincing me that I needed to gut the whole thing. Was doing the sales tactics where they talk with their "manager" and come in out of the unit to tire me. He was there for an over hour doing this back and forth while I was remotely working. They had quoted me $28k-$30k, while other estimates from companies came in at $11k-$14k. Using high pressure sales on me saying that they would discount if I hired them for the next day. I told them I would speak with my father, and they insisted they'd give me a moment to call him on the spot. The part I regret as well is that I was stupidly convinced to pay $200+ to do a air diagnostics report that I am not allowed to have because they don't want me to shop around. I had other people who came in who were able to look at the ducts for a couple of minutes and tell me right away what was going on. I had to call multiple times after to see if I can get any type of report from their findings. I'm no stranger to sales tactics as a women when going to trades, but I'd be very weary using this company as it does seem they are on commission, have high prices, and use pressure sales. I had a membership with them and will be canceling unfortunately. Overall, the experience made me feel uncomfortable in my own home.

Nate came out and was super helpful in diagnosing our drain blockage issue as well as providing…read moreexpert opinion on best steps forward. instead Of recommending a super expensive repair job, he told me what he would do if this was his house which saved us thousands of dollars. Super professional and really cares about his clients and doing the right thing. We will be using Willis Brother's plumbing for any plumbing services loving forward. Thank you Nate!!

Seamless experience!…read more The shower arm lobbed off suddenly mid shower one night, and we needed it repaired asap. Willis Bros was fast to connect with by phone, and two brothers came out same day for a repair that took about 20 min. Lifesaver! Quick process and fair pricing. Will keep them as our go-to for future plumbing work.

Ricky R. Was an absolute gentleman when it came to helping us with our minisplit. When he came out…read moreto give us a quote he was on time and very polite and answered all my questions in lamens terms. When we asked the company to come back and service the mini split they were patient and understanding and got us in on a day that worked for both of our schedules. I specifically asked for Ricky again because he had been gracious during the initial inspection. He was early to the appointment and was again very polite and didn't mind when I checked every once in a while to see how things were going and would give me an update. He even made sure we got the correct price figured out when we paid ( I recommend joining their membership for a check up once a year). I highly suggest this company and Ricky as your serviceman.

Had Jose come out for a plumbing issue just a couple of hours after I called--super quick response!…read moreHe showed up on time, quickly assessed the situation, and figured it out right away. What really stood out was how honest he was--he didn't charge me for the service call and didn't cut into the drywall just to create unnecessary work! Definitely saving his number for any future plumbing needs. Highly recommend!

I left a previous review for replacing our 75 gallon tank; this time we had a sediment blockage…read morethat was causing our hot water recirculation system to become ineffective. I tried myself to remove the blockage with a "Sediment Buster" tool, which didn't work. Dustin came out and cleared the problem within about an hour, including cutting and rebuilding the recirculation plumbing. The price I'd call reasonable for a plumber that knows what they're doing.

Prompt service and replacement of our water heater. From phone call to completion the work was…read moredone within just a few hours.