Was waiting for this Italian restaurant forever. The ambiance is amazing and it's an upscale restaurant. The mall needs to design more like this. The food and service is exceptional. The location is the best in Orange County. Worth visiting and spending a whole day here read more

Super salty food, can't even eat half of it, very unhealthy , server was good and seats are comfy

Party of 5 on Monday evening. Got seated at 6:40pm. Drink came out quick. Food came out 7:35pm. We asked some bread around 7:10pm. Server is a very polite young gentleman. Most of the server went into kitchen line up waiting for the dishes come out. Overall pretty negative experience. read more

Food is great as great there are so many choices and specials. Corinne is 5 star!Try the tirimisu!

Cool vibe. Great service. Cocktails were good but not great. Food was delicious. We will be back. I had the short rib it was pretty good. The fresh pasta was excellent. Meatballs were also very good. Prices were reasonable. read more

The food is good but the customer service is awful, we came and they say 10 to 15 minutes those minutes turn in to more than 50 minutes the lady say because something of the kitchen I mean really so I was really disappointed in that because people got there ana go in non stop so that's the reason we were so disappointed that's why is just one star read more

My husband and I looove North Italia. We frequently go to the Cerritos and Irvine locations so naturally we were very excited that this particular location opened close by. But we have to say we were disappointed. Granted that they literally just opened so we would like to believe that they're most likely still working out the kinks but if these issues aren't worked on, I know we won't be coming back very often. The check-in process needs a lot of work. We thankfully had a reservation so naturally we went to check in at the front desk and I saw my husband check in for us and we were told that if we wait outside someone will come out to get us soon. So we waited and it was odd that our name wasn't being called for 7-8 minutes. My husband said let's wait a little longer but something didn't feel right so I went back inside to the front desk to check on the status of our table. Lo and behold, we were told that we weren't marked as checked in and that they would mark us as checked in now. I started getting upset and I said rather aggressively "ok so how many more minutes will be our wait then? We have a reservation. So will we have to wait 5, 10, 15 minutes? We need an estimate." And the lady I was talking to was getting upset herself and she said "I don't know don't get upset with me I'm not the one in control of the system." Having been in the service industry myself, rule number 1 is you never say things like "I'm not the one in control" because that 1) makes me think ok who can I speak to that is in control? And 2) this sort of statement simply does not help anyone. The appropriate response would have been "I apologize for the inconvenience let me just check so that we can get you seated right away" and to actually go check with managers or whoever is necessary to work on getting the issue resolved. I was hovering around the front desk to make sure I wasn't forgotten about so we were able to be seated in another 5 minutes or so, but the same lady who I had interacted with led us to our table and when we said thank you to her, she walked away making it known with her facial expression that she was visibly upset. This entire interaction came off as extremely unprofessional and we expected more from the North Italia brand name. Granted this probably was a one off and maybe we caught the staff member on a bad day, but this is not the impression you want to give off especially when you've just opened. Our server, contrary to our initial experience, was absolutely amazing. Even when he had to report that they were out of the beef carpaccio and the mussels and also that their peroni machine wasn't working properly, he kept apologizing and was overall super attentive so we honestly weren't even bothered by this type of inconvenience. Though we really hope next time the same dishes aren't unavailable and that the peroni machine is up and running again. Food tasted great by the way - as you would expect at any North Italia location. Just really hope they figure out and streamline the check-in process. It might be nice to have a text confirmation after you've checked in? Guests who have reservations really should be given the necessary attention and be dealt with appropriately. read more

The wait for our food was very long though the staff are very nice. We just expect more because of the price, ambiance and location of the restaurant. The food is not impressive as well. Dry and not tha tasty as the name represents. read more

Always liked North Italia in Irvine so was excited when this one opened up closer to us. However, dining experience at the Brea location fell significantly short for 5 main reasons. 1.) We were originally trying to book a dinner time slot between 5-7 PM, but everything was booked out and the online reservation only showed Happy Hour time was available at 4 PM. However, when we got there, they said they don't do reservations for Happy Hour, which was confusing since that was the only available option for the online reservation . An update to the website is needed to make it clear to the customers. 2.) After we placed an order for a dish, the server came back and said that they ran out of that dish already, which was disappointing because it was only 4PM and we had not yet hit the dinner rush. 3.) We ordered 2 different beers but they ended up bringing us the same 2 beers. The manager ended up correcting the order for us. 4.) The bread that came out as part of the order was burnt and not edible with the overwhelming burnt bitterness taste. 5.) The bill came out incorrectly with extra charges, but was corrected. We'll probably skip the Brea location for now. read more

My wife and I went there for dinner last night, I think it was the 2nd night being open. We had made a reservation maybe a week in advance. They seemed to also be taking walk-ins but there was a wait associated with that, it appeared. The place is beautiful inside. The staff and servers, including ours (I think his name was Kevin) are very nice and extremely attentive. The food was great. Everything from the cocktails to the appetizers, entrees, and dessert. We enjoyed every dish that we had! Our server suggested the white truffle garlic bread to start with, as he said it is so popular that it sold out the night before. It was unbelievably good. We paired it with a summer vegetable risotto that is found in small print near the bottom of the menu as a side. That little dish was one of the highlights of our evening. We won't forget the dessert!! At our server's suggestion as to what was the best to be offered, he said the seasonal butter cake, which right now is like a banana-careamel-nut concoction, with some ice cream on top. Holy Moly. We can't wait to go back there in the near future. read more

Food is okay. Pasta was rubbery and served lukewarm and $28 for a relatively small portion. Service was atrocious, 6 people behind the bar and only one was working. Asked for a spoon and waited 10 minutes to get it and the bartender seemed put out that I even asked. Irvine location is much better and more professional! read more

jennifer, the manager, was amazing and very caring, checked up on us multiple times. My experience was very memorable because of her and the only thing that would have made it better was if she gave me her number but maybe another day i'll get the courage and ask for it. read more

Great service especially given how new the restaurant is. Good food. Great aesthetic inside. Overall a great Italian chain restaurant meal.

Let's start with the new Italian Spritz...just get me a spot on beach and let me sip!!! The Dontella she's fire too. Now for food: Meatballs so flavorful and the ricotta mixed in with sauce is an experience, and then you can up your game by adding so house made bread. Dont forget to add some whipped ricotta. The chicken parm, short rib pasta and margarita pizza with a add hot honey drizzle wont steer you wrong. Our server was great and paced our meal beautifully. Thank you for our little taste of Italy. Sorry! We were enjoying our time together we actually didnt have phones out, so that should tell you everything about the vibe. read more

Went there last night for soft opening. Kaitlyn was awesome. Helped me and my daughter choose dishes not pushy but just right with advice and was antentive all night. I feel bad because I miscalculated the tip and she definitely earned it. Will be back food was delicious by the way read more

Good overall. Appetizers and salads as well as entrees were very good.Will return soon.

As much as I want to say good things about my experience here, the service has to be called out especially at a new restaurant in the area that I was excited to try. I was able to grab a bar top with my fiancée around 5pm on Sunday 6/7. We got our drink orders taken and received, then we put our food order in after by a gentleman who ended up leaving shortly after. We waited over 45 mins and we still hadn't gotten our food, and unfortunately, it wasn't until we spoke up and inquired where our food was that they finally realized the order was not sent. After an hour of waiting, we finally get our food. Not one employee really took responsibility for the delay and for the order not being entered into their system properly. I don't normally complain but I wish these workers can take accountability of mistakes that occur and that there should be a proper hand off given from one shift to the next. My experience here was not the best at all and I'm not sure if I would try this place again. read more

I have been here twice now. Once we went with some friends and ate at the restaurant and it was a good experience,really good food. The second time we took some food to go and we had a really great girl we dealt with. She was very friendly and helpful. We got two pasta dishes that were really great. We will be going back again soon. Next time I'm going to save room for dessert. read more

The food, service, and ambiance never disappoints! Alex was the best server and was very thoughtful & considerate. Definitely coming back again. read more

Came in to see what everyone was so excited about and to see if it was worth the hype... unfortunately was disappointed :( Staff is super friendly and attentive but the food is not worth the price. Feels like very mediocre pastas, pizzas, and sandwiches. If you want good Italian just go to Bruno's in downtown Brea, they're good and food never disappoints. Pasta was lacking flavor, pizza was good but nothing special, the calamari was not good at all! It was overly greasy with not much flavor and the dipping sauces also lacked anything special (kind of watered down it seemed like). The sandwich we had on a different occasion was also greasy. Feels like you're paying for overpriced BJs or Cheesecake Factory. For their price point food should feel freshly made with high quality ingredients. Probably won't be going back after being let down for our second time. Sucks because it's a cute place that my husband and I wanted to like! (Hence why we gave it two tries) read more

It took 45 minutes for the food to come out. Pasta was over cooked and salad was too salty.

Popped in for lunch with wife before shopping in the mall, having heard about this new place. Though we had no reservations they seated us within five minutes. Staff was friendly and courteous, and the space was clean, very open, and surprisingly quiet for being fairly busy--noise being a pet peeve for us. I ordered the Garlic Knot meatball sliders with fries, she the Bolognese Pappardelle. Got Choggia beet salad for the table, plus Iced tea and a Coke. Server was very friendly, attentive, and helpful. While waiting for our food a runner brought us a Caesar Salad "on the house." It was quite tasty and unusual (croutons made from deep fried puffed rice and parm), baby Romaine was very fresh. Later, our server was back to announce that we'd been given the salad by mistake, but not to worry, that it wouldn't be on the bill! Apparently it was sent out to placate another patron for something or another but sent to us by mistake. They handed it well. There were three tasty sliders--I expected only two--very flavorful and fresh, and the accompanying fries crispy, hot, and nicely seasoned with herbs. The Bolognese was about what one would expect. For dessert we split a banana Budino; wife said it was okay--I loved it. Our drinks were refreshed promptly in new glasses, and silverware removed and replaced as used--high end touches. Boxes and bag were provided with the packaging left for us to do--a not so high end touch. All in all we were very impressed and will most definitely return--even signed up for their mailing list--something we never do. For a corporate chain (currently under the Cheesecake Factory umbrella) this puts Olive Garden to shame. One note: two of the menu items we originally selected were gone (arancini and butter cake) even though the lunch hour had only just begun. Chalk it up to being the end of their first month--still working out quantities. read more

foods great. the asian little hostess girl with glasses, not so much. doesn't smile and is rude. belongs in the back, not front of the house. read more

We ate here for the soft opening and were seated promptly. The restaurant itself was beautiful and the space looked high end. Our waitress was Ruby M and she was fantastic. Very attentive and helpful. She recommended the Just Peacy nonalcoholic drink and it was very good. We had the Grilled Steak Panzanella for the appetizer or salad, which was very large and fantastic. For the main course, we had the Braised Short Rib Marsala and the Squid Ink Tonnarelli. For the Squid Ink, we asked for Zucchini instead of the Tonnarelli but Ruby told us that if we replace the Tonnarelli, the dish would not taste as good, so we kept the Tonnarelli. When the Squid Ink came out, it was spicier than we anticipated, so they made us a non-spicy version as a replacement, which was great customer service and in line with a high end establishment. After the meal, we were stuffed and had leftovers. We were told by a manager that they are owned by Cheesecake Factory and they had trainers from their other locations. Overall, the food and service were excellent and the prices were typical of a comparable restaurant, so we will return. read more