too rich for my blood for an oil change - new to area so i phoned around. this place was…read moreoutrageously high

I stoped at Chicos yesterday as I thought something had put a large scratch on my brand new car of…read moreless than two months (and the first brand new car have ever purchased)! I had tried to rub it off myself with no luck. Matt came out and looked at it - went back out and came back with a rag with something on it and away went the "scratch". He did it with a smile and did not treat me like the idiot I was. I am a newbie to the valley and after sharing this story with multiple friends that have lived here for years, they ALL said "Chicos is the best"! And I now agree. Thank you Chicos and thank you Matt.

Aplands Auto Body is a fraud! Aplands scammed us and hurt our family. Gerad from Aplands returned…read moreour family an unsafe vehicle that was not repairedand dangerous to drive. Gerad from Aplands held our vehicle for ransom refusing to allow us to retrieve it unless we paid thousands of dollars in ransom money he was already paid by our insurance company. Gerad and Aplands are actively committing fraud. Gerad called police targeting our injured son and terrified my wife and myself. I am 80! Our familt wil use the law to recover our ransom money we were forced to pay Never take your vehicle here. Aplands Auto Body are crooks! And the biggest fraud in the Rogue Valley! The car they forced us to pay ransom is completely ruined, the repairs signed were not made and the has malfunctioned and has stranded us. Aplands Auto Body is a total fraud!

Wrong color trim piece was put back on my car. I guess they hoped I wouldn't notice. Brett is an…read moreincompetent service advisor and did not tell me the truth or stand up to what he said. Aaron covers for him. Would never go back

We received excellent service on our repair. Their team went the extra mile to make sure our lease…read morevehicle was brought back to like-new condition with OEM parts.

Absolutely top notch service, excellent repair, very fair price. Highly recommend! Travis was…read morehighly knowledgeable and able to explain clearly what he thought the best course of action was was to perform the best repair possible. Another company who shall remain nameless attempted the job on my van with subpar results. Hopefully will not need to see them again for obvious reasons. But if i do, i will certainly be calling them!

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

The time of repair given and the estimate of cost were far better than I could have imagined. Leo,…read moremy service writer, was spot-on with his desire to give me the best quote available, provide me a ride home after drop-off, and having the job done by the service team incredibly early on pick-up day. I will definitely keep Keith Schultz Auto Repair at the top of my list!

Hands down the BEST auto shop I've ever been to! From the moment I walked in, the entire team was…read morewelcoming, professional, and genuinely helpful. As a young woman, it's rare to find a place where I don't feel talked down to or taken advantage of -- but here, I felt completely respected and taken care of. The front desk staff is amazing -- they break everything down in a way that's easy to understand, they're honest, transparent, and you can tell they truly care about their customers. No pressure, no BS, just real, trustworthy service. They took great care of my 2016 Toyota Tacoma and made the whole process stress-free. Huge shoutout to Jake for being super helpful and understanding -- especially in moments of frustration. His patience and kindness didn't go unnoticed. I recommend this place to everyone I know -- they've definitely earned a loyal customer for life!

My engine blew going through the pass at the border and got it towed here. Josh was the main guy…read morethat helped us along the way and he was so gracious and helpful. They immediately went into action to see what happened. Although they couldn't fix my car they did everything possible to make our day better. They called the dealership and found out there were some recalls and gave us info on how and where to tow. They welcomed us into their lobby and offered us free drinks for us and our dogs while we waited which by the way was the fanciest auto shop I've ever been in. Since we are 11 hours away from home we had to get a hotel room around the corner. I had asked if they had a cart or something to help us transport all our belongings so we didn't have to go back and forth carrying our stuff from our car to the hotel. A gentleman by the name of Michael offered to help transport our stuff in his car and told us about the town. The customer service was exceptional and if I lived here they would be my number one go to place for all my car needs. Highly recommended this place and thank you Josh and Michael!

I like the idea of supporting a local business, and the work here is solid, the parts are good…read morequality, excellent warranty, but only open M-F until 5pm which is not always convenient. I always check with Ashland Automotive 1st, but for the last few years they are consistently The Most Expensive; even more expensive than the Dealership for the same services. I didn't think that was even possible. It's worth making a call or two for anything other than an oil change, which is also cheaper at the dealership but not as convenient.

A neighbor praised this place's honesty, and she was right. I brought a car in with an engine code…read moreand they checked it out, reset it, and let me know the car was fine. (I had replaced the gas cap, which fixed the problem, but didn't know I reset the code system.) They could have told me it needed an expensive, plausible, but unnecessary repair. The only thing I'd recommend is that they install a more visible sign on the road. This place was hard to find!

Had a wonderful experience. Had a metal on metal grinding on front brakes on our RV. We were just…read moredriving through and needed it fixed ASAP. Jason at Janzer Automotive took us in immediately (between other jobs they were already working on). He then drove over to get the parts needed. He changed the pads and fixed a sticky caliper. All in less than two hours and a very good price. I highly recommend this garage.

Several small problems solved when they diagnosed and replaced a weak battery. Car running greatread more

Three strikes and you're out! This is some pretty serious incompetence. I brought my Honda CRV in…read morefor a simple oil change, and they somehow managed to run the car battery down to zero (turned on the electrical system and forgot to turn it off?), then failed to reset the onboard computer so my radio and everything else stopped working, and then during the tire rotation they didn't check the label inside the driver side door, and inflated the tires to the wrong pressure, triggering a low tire pressure indicator. I had to go back three times to get these issues fixed. And then, to add insult to injury, they did not have any windshield wiper fluid on the premises, and they did not reduce the bill to account for all of these problems. Do NOT recommend.