They have terrible customer service. Every time you call the person answering the phone has zero…read moreanswers and says someone will call you back when they can, but then we never get a call back. They don't pay attention to the dogs well-being nearly enough, for example we have been leaving our puppy there and have told them that he is having diarrhea but every time we pick him up and ask if his poop was normal they says, "oh yeah, everything was fine" or "I don't know, I didn't work with him" and then when he gets home he continues to have diarrhea. They don't interact with their clients at all, at the end of the day they are just telling you what you need to hear to leave them alone. The only positive thing I can say is that our puppy comes home looking happy and he is tired from playing. Edit: 3 days after posting this review, instead of reaching out to me they called and tried to bully my fiancee into changing it deleting this review. Rather than addressing the issues she just denied any problems and ended up just making my fiancee upset.

The trainers are outstanding! I adopted my puppy about a month ago and I noticed she was a little…read moretimid around other dogs so I figured I would try out daycare to get her to become more social and not scared around other dogs. Zoey comes home super happy and pooped! I have had many interactions with the owner and her staff members, they are beyond knowledgeable and happy to always provide advice (especially for a new dog mom, like myself.) Thank you to the Bark n Roll staff for always providing great customer service and an even better program, Zoey also says thank you for introducing her to her new friends!

The Dog Wizard recently opened their newest location North of Boston (its a national franchise)…read more It was a great experience as the trainer came to me and worked with my dog and us 'parents'. Pickles was very timid upon arrival - a rescue - but Tricia helped build confidence in Pickles and taught her to be comfortable around other dogs and people. Pickles is now happy, easy to walk and comfortable out and about visiting new places!

From the owner: The Dog Wizard, Burlington, MA serves areas North of Boston with mobile training options that are…read moretailored to each dog and their owners. Visit our website to learn more! We have weekend & evening appointments, private lessons for dogs or puppies of any age.

Need your cat boarded? Look no further!…read more My husband and I unexpectedly adopted a kitten in Spring 2020. We had a beach getaway planned for early summer (booked a year in advance) and had no idea what to do with our (then 13 week old) kitten. I searched online and immediately found all of the glowing reviews for Cat's Pajamas - I'm so glad! I spoke with Patty on the phone and she eased all of my worries about leaving our baby Leo with her. We boarded Leo for the week we were away and he was the happiest boy when we picked him back up! He is a very needy kitten (needs lots of attention and cries if he doesn't get it), so I was worried about leaving him - but no need to worry with Patty! Patty made sure to have him out for playtime regularly and sent us lots of pictures to keep us updated. Leo absolutely loved her! Plus, Patty even allowed us to bring our non-clumping litter for her to use during the week, since Leo was still too young for regular clumping (if you've ever used it, you know non-clumping litter can be a pain, but Patty didn't even bat an eye at the inconvenience of it!). We left Leo with her again at the end of the summer for a last minute weekend trip and received the same 5-star treatment! We love Patty and can't recommend The Cat's Pajamas Inn highly enough!

I went to visit this place to meet the owner and see what it was like with the intent of…read morepotentially having my 6 mo. old stay there for a couple of days. It was clean. Patty, the owner seemed lovely. I wasn't thrilled about the size of the crates 6x4, but figured we could do a trial run for 1 night before his actual stay. We agreed on a day and time for me to bring my cat and the day before she asked if I could come at 9:00am instead of 9:30am because she was heading out for 2 hours at 9:15!! WHAT?? She thought nothing of having me bring my cat who had never been there before, shove him in a crate and the leave right after he gets there for 2 hours? The whole point of me bringing him was for her to meet him, see how he does. When I asked if it might be better to bring him later that day when she would be around, she said no I'm having company!! Again WHAT?? How much attention and time was she planning on spending with my cat who would probably have been frightened as can be. I would NEVER bring my cat there and I'm so happy that I learned what she's truly all about beforehand. Looks can be deceiving!!

Linda took care of our senior (17 y.o.) cat while we were on a trip. She (the cat) needs a little…read moreextra attention and we worry about her because of her age, and Linda did a wonderful job with her care and feeding and kept us up-to-date on how she was. Good rates and very responsible; highly recommended.

Linda has been walking my dog for about 2 years now and she is just the best! First, she loves my…read morepup as much as I do! She has always been really flexible with scheduling (last-minute work from home days or a soon-to-be much more variable schedule). She always makes sure to let me know well in advance if there are days she won't be available so that I can make other accommodations. She also just goes the extra mile to let me know if there is anything "off" with my dog (or even with my apartment). She even bought a bag of my dog's favorite treats just because she happened to be at a store where they had them for a good price! I could not ask for a better care-taker for my pooch. I highly recommend Linda for any pet care.

Now known as HappyHounds Wilmington, but still charging clients as Lucy's Dog Daycare. This is…read morewhere our dog almost died - he was attacked by another dog and required surgical wound repair and rabies shot leading to an expensive vet bill. We discovered the wound in the car 5 minutes after picking him up at 6pm. The owner of daycare took full advantage of this and denied that it happened there and refused to provide a video or the name of another dog he supposedly played with in the morning (video was deleted). We were told that our dog was "sleeping in the corner" all afternoon after playing with the other dog, which would be completely out of character indicating that he was injured in the morning and was left to suffer until 6pm. Animal Control got involved and discovered that only one person was watching 25 dogs that day and ordered to reduce the number of dogs to 15. If a daycare is unable to notice such a serious injury, to identify a dog in distress for hours or to cooperate and take responsibility for any incidents that may occur, then it is either incompetence, negligence and/or animal cruelty - take your pick. No dog is safe at this daycare.

The reviews sound great, unfortunately they don't respond to voice mail messages left on their…read moretelephone number. So, they may be great with our pets, but lack of human interaction has left me scrambling for some other way of having my poodle cared for during the day.

A Better Way took care of my pets Colby and Max for years. ABW's petsitters were wonderful…read more Caring, lovely and professional people. Thank you Wendi and team.

According to yelp A Better Way Pet Sitting Service responds within 30minutes and has a 100%…read moreresponse rate. NOT TRUE! I'm new to the area and have called and left messages asking about their services and no one has called back. Maybe they're not taking on new clients but surely common courtesy dictates a return call to tell me this. So rude. If you can't return a simple phone call how could I trust you to take care of my beloved animals?

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

I have been using Pet Companions for over 12 years. My Newfie Spankey went here from 6 months…read moreold-12 years old. Had to stop sending him due to his age and illness. I had a foster fail last year lol. Now Fergus goes here for daycare. I always recommend Pet Companions when anyone asks who I use. I can't imagine trusting anyone else with my fur baby's care.

I just have to share my absolute love for Pet Companions Bed and Biscuit Dog Care!…read more My dog has been going there for over six years, and honestly, I can't sing their praises enough. The moment I ask, "Do you want to go to school?" my dog is up and ready, heading straight for the door. It's such a joy to see her excitement as we drive down the street - she knows exactly where we're going and I can't contain her enthusiasm, bouncing from window to window. When we finally pull up, I have to brace myself because she drags me to the front door, eager to get inside. It's adorable how her whole-body wiggles like an "S" when she's excited - it never fails to make me laugh. Under the new ownership, which has been in place since 2023, Pet Companions Bed and Biscuit has only improved. The facility looks better than ever, with separate rooms for chilling out, enjoying treats, solving puzzles, and even taking nature walks with the staff. And that's just the tip of the iceberg! There's so much more for the dogs to do besides playing with their friends. They even offer grooming and cageless boarding. This place is truly amazing, and I can't recommend it highly enough. Warm regards, C. Festa

I wanted to share that my big dog Gus has spent time at Best friends on 7 different occasions…read more Each time he has stayed with Best Friends his experience has been very positive. From the individual play that he receives as he is not always comfortable with other dogs to the extra treats and cuddles he receives. I appreciate their welcoming attitude to Gus and our whole family as a whole. I appreciate the management and the reps I have met have been so fun and positive

I recently boarded my dog at Best Friends Wakefield and witnessed concerning behavior on the pet…read morecams. The cameras were looping until I complained, and when they were finally restored, I recorded an attendant acting aggressively toward the dogs. The manager dismissed my concerns when I called. I have video evidence and have reported this to Animal Control. After learning that others have seen similar incidents and even the local news reported on a dog unexpectedly passing away at this facility, I started a group so pet parents can come together, share evidence, and take action. Facebook Group: Shut Down Best Friends Wakefield Email: ExposeBestFriendsWakefield@gmail.com If you had a bad experience here, please reach out. Together our voices are stronger.

In the beginning of May, my family and I said goodbye to our beloved dog. When she was alive, Sunny…read morewas boarded and groomed at The Dog Nanny. We always had a very positive experience there. But how they handled her passing says everything about the company. Not only did they express their support when they originally heard she passed. But they sent us a framed photo they took of her and a card with lovely messages from the staff. We highly recommend you consider the Andover Dog Nanny to take care of your pups!

Helpful staff. Good selection. Will provide bulk discounts. Impressive locally owned store.read more