North shore replaced our original 75 yr old bay window. Repaired wood where needed, and capped it in aluminum. ​Outstanding work! The crew was clearly experienced and very professional. On top of that the price was more then fair. read more

I contracted Northshore Windows & Door to replace 23 windows and a sliding glass door. Jim Brock, owner, sourced the windows from a local manufacturer, Climate Solutions, thereby, providing a quality product at a very competitive price. His crew is professional, extremely efficient, as entire job, was completed in 2 1/2 days, removed and replaced all window treatments, disposed of all old windows and debris and left the place thoroughly cleaned-up. You may experience a wait after an accepted quote due to the volume of business NS Windows & Door does. Jim is personable, responsive and first-rate individual. I highly recommend Northshore Windows & Door! read more

When I purchased my house (4 Years Ago) I had a new back door and storm door installed off my yard. Although I bought the doors from a Big Box Store, Jim's company was one of the recommended installers and did the work. Even though it was a relatively small job done 4 YEARS AGO, Jim has never failed to rapidly respond to any issues that have arisen with the doors. It says a lot for the pride that Jim takes in his work, his reputation, and the reputation of his company. read more

From the quote to the finished work , everything was professionally done. The owner checked in to make sure everything was going good and then came back when they were finished to make sure everything was what we wanted and if we had any questions. read more

Jim Brock and his crew at North Shore Window and Door recently replaced 8 windows and 2 patio doors in my home. The products are high quality, Jim's experience and advice on details was very helpful, and the price was competitive. There was no high-pressure, time-consuming sales pitch like I experienced in interviewing competitors. The installation team did a fabulous job. Jim communicated well from start to finish and coordinated scheduling for mutual convenience and around cold weather considerations. The result is great and a beautiful improvement to my home, and I heartily recommend North Shore Window and Door! read more

Very bad service, Jim Brock promised me a replacement window for 4 months now and he doesn't answer and phone calls or texts. Very bad business man ant to top that off when he put my windows in his guys used my bathroom and peed all over the seat, they don't have enough class to pick up the seat. If I can give a zero or below that's what his company would get from me. We live and learn, hope this helps anyone and have a Blessed Day !!!! Sincerely John B. read more

Our job was supposed to be completed today by North Shore Window and Door but the owner canceled last minute and acted unprofessionally. He made some inappropriate implications about me and when I called him to clarify he was struggling to manage his anger. He was screaming at the top of his lungs and swore at me. To the point where I would be afraid to let him in my house. My instincts are that his guys refused to do a small job and he was upset about it but he was not able to remain professional to manage his anger and absolutely lost it. I wanted to share a cautionary tale if you have a small job you may want to take your business elsewhere. The best part is we agreed on a price, which the owner told me is normally more than he would charge for this job but labor is expensive and I agreed. He made a passive aggressive comment via text that "people don't appreciate other people's time". He canceled a job the morning of and when I questioned why he gaslit me by saying that it's my problem that I somehow don't appreciate people's time. Unprofessional business practices and also emotionally manipulative. read more

Just about the best work, transparency, and responsiveness you could ask for from a professional. Jim is the gold standard for windows in the NE suburbs. Did excellent work replacing my bay window. Was 100% transparent on pricing and on shipping delays that we are all experiencing right now. Jim is a pleasure to work with, he shows up, he follows up, he does work and business the right way. I 100% recommend Jim and his business. read more

Since posting the above review of North Shore Window and Door on 23Feb23 (while I was out of the country) the situation has been totally resolved to my complete satisfaction. Mr Brock contacted me and arranged for the storm door to be installed upon my scheduled return 29Mar23. As promised the door was installed the very next day. Mr. Brock was sincerely apologetic for the entire episode and did not ask for the $800 payment even though I'm sure he lost money on the deal. I have a few more windows that will need replacing and North Shore will be the first vendor that I contact. read more

We had Jim pop by after getting quotes from 4 other companies. He was honest and reliable. And the best decision we made. Our windows and doors look incredible and he and his team did an incredible job. Highly recommend. read more

Jim, the owner, was transparent about costs and made sure the job was done right. We couldn't be happier with our new windows! read more

North Shore Window and Door - New windows in breakfast nook area - Windows Installation Near Me - Mount Prospect, Illinois

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First off, these guys do great work. Jim is great at listening to what you want and working within your budget. I have had them out twice now for new windows, and they were great each time. They took the time to mask off the windows, and treat the existing paint as lead paint, to protect my kids, even though it is not lead paint. New flashing on the outside always looks great, and they always clean up their work, indontbget have to worry about old glass or scraps laying around. I will definitely have them again to finish the rest of my windows. read more

North Shore Window and Door - Windows Installation Near Me - Mount Prospect, Illinois

Jim Brock and his team of craftsmen are my top favorite contractors ever. His team replaced the windows and storm door for us at our condo, and in fact is the only person doing windows in that building because he is that good. No mess. Crew is fastidious with expert attention to detail. Everyone was there when they said they would be, and clean up was thorough. Jim came by the job to check on things which is always a great indicator. His pricing is extremely fair. He does a lot of business as a result of his quality, pricing, value and work ethic, so you might need to wait a bit for an opening, but he is well worth waiting for! read more

Sliding Glass Door Replacement. Northshore Window and Door. Jim Brock. 847-207-7191 I'll update time after time. But from sale to product installation, couldn't be happier. Team of two hard working individuals, Jim actually stopped out and assisted. Initial response is I am impressed. read more

We called based on good reviews we had seen. We scheduled an appointment, but he never showed up or called. We gave him the benefit of the doubt and called him back. He said he forgot to write down our appointment and forgot to come, but promised to come back the next day. We waited and again it was a no show, no call. Will not give him a third chance. If he was too busy or didn't want our business, he could have just said so. I'd rather he had been honest and not wasted 2 days for us. read more

I had windows installed June of 2017 in my entire house. Jim (owner) was great in the beginning and through the install. He was responsive and communicated with us throughout the process. However, we had one issue at the end with some caulk and he promised to come back and fix it, which he did himself. When he came to fix it, he acknowledged that he made it worse and would send his guys to fix it. It's been over a year and I have followed up multiple times and Jim has either not responded at all or has committed to have his guys come out a certain week but they never show. I'm very disappointed in the way this turned out as everything went smoothly until the very end and now I have to find someone else to come fix the problem. read more

My wife and I had just bought house that needed all new windows. Our relator recommended Jim at North Shore Window and Door. Working with Jim was great; friendly, knowledgeable, trustworthy, great communication, and professional. He gave us a fair price and windows of a great quality. Installation took three days, and Jim made sure my wife and I were happy every step of the way. Jim's guys who installed our windows were also friendly and trustworthy, and cleaned up their mess. They even hung a stained-glass window that we had in one of the new windows for us. My wife and I are very happy with our new windows, and would recommend North Shore Window and Door without hesitation. read more

We contacted Jim at Northshore Window and Doors on the recommendation of a friend. He was very responsive to our need to replace our basement windows in our 70 year old house. They were metal framed and were installed into the concrete back then. The 3 guys he had on our job were terrific. They removed the old windows, installed the new ones in a professional manor. They insulated around the windows and added aluminum trim inside and out. They cleaned up everything and hauled it away. I totally will recommend when the need arises. read more

I had an amazing experience with Northshore. I moved into a newly purchased townhouse condo from out of state knowing that it was going to need renovations. From the home inspection, I knew that many of the windows needed to be replaced. When I actually took possession, I quickly realized that it was ALL of the windows and the doors too. I was referred to Northshore by a neighbor and called immediately. Jim was out to see me within a couple of days. We went through all of the windows and doors and put together a plan grouping the replacements into phases. He listened to my concerns and my plans for each room and helped me to pick the right windows with the right features for each spot. For example, I wanted to have inside mount wood blinds in a couple of rooms. He made sure we got enough space within the opening to accommodate them. We were also in the process of replacing the "contractor absolute minimal cost trim" throughout the place with something a little more individual and attractive. Jim was able to match the new casing style exactly. We had some non standard windows that were problematic. Jim brought in a Pella rep to review everything and fine tune the order. We got the first batch on order quickly. Once he had tentative delivery dates, he contacted me to schedule installation. The whole process was organized and efficient, for which I was really grateful since the rest of the reno wasn't. Installation day was a breeze. Jim worked with his crew and it went like clockwork. My place wasn't trashed and they cleaned up at the end of the day. They were even pretty patient when I had to relocate my cats from one room to another. The next two phases went as well as the first. I have to say that Jim is very good at what he does. He does quality work for a fair price in a timely fashion, but most important he is someone I trust. read more

We've had all windows & patio doors replaced...couldn't give a high enough recommendation to North Shore. Jim offers great choices, fast & excellent installation and service, from start to post-installation follow-up. Knowledgeable, skilled, thorough, and conscientious. read more

It was a pleasure doing business with this company. I was referred to North Shore Window and Door through a neighbor. (It is this type of "word of mouth" that best serves the customer.) I called Jim and set up an appointment to estimate our needs and cost. He permitted us to explain our needs and presented options to meet them. His price quote was fair. He told us the duration of the installation and indicated that the weather would be a factor. Once the cold weather subsided, the installation took one day. The workers were polite, professional, and tidy. My wife and I were greatly impressed with the outcome. The windows are beautiful and efficient. I would highly recommend North Shore Window and Door and I would use them again. read more