We visited while in town for a bike tour vacation and the salesman took time to give us an overview of e-bike options. He was very knowledgeable and attentive even though we weren't in a position to buy today. I wish we lived closer and could give them our business! If you want a trustworthy professional who will help you find the right bike for you, this is where to go! read more

Such a great experience renting bikes at North Star Sports! Very reasonable prices for a half-day adventure. Staff was so kind and helpful with great tips and recommendations. Will be coming back next time we are in Burlington! read more

They seem okay. Bought a bike and they are responsive. Not a lot of choice in accessories.

Called yesterday to inquire about a tire repair and was urged to come in right away and they'd fix me up in no time! I did, and was amazed at what a smooth machine they've got going over there despite the busy day. I went and did errands and received a call from Ian when the repair was completed( at a very reasonable cost I might add). Decided to browse new e-bikes and a very knowledgeable and patient Pete navigated my myriad of comparison questions. Can't say enough about the quality of this shop and the amazing staff! Bought my last bike there 6 years ago and likely will buy the replacement there as well! read more

They charge only ONE FLAT RATE for bike rentals. And it's $75.00 (for an e-bike). There is NO hourly charge for any of their bike rentals. I would have gone elsewhere had I known. They said it's more complicated to charge hourly. I don't believe that for a sec. There are countless/ numerous bike rental outfits who can do it. This place just doesn't want to. read more

One of the best experiences you will Have for all your biking needs. We stopped in to get phone mounts and water bottle holders for our bikes. Excellent service and helped us install them in the spot. Washed our bottles and filled them with water!!! Great customer service and I love my new shades ;-) read more

We rented electric bikes from North Star Sports for a day bike ride up to North Hero Island on Lake Champlain. All the staff we encountered in the morning and in the afternoon when we returned the bikes were so friendly, helpful and knowledgeable. We would highly recommend renting an electric bike for this ride from North Star Sports. The electric bikes were in great conduction and we loved them so much that we want to purchase some. read more

We came here to rent e-bikes to ride out on the bike causeway in lake Champlain. The bikes were awesome now I want one - but that's a different story. Back to North Star...this is a great store! It is clean and well organized. The staff is what gives it 5 stars. We talked with three different people and they were all very friendly and extremely helpful. If I lived in Burlington, this would be my bike store! We had a great experience from start to finish. read more

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We rented electric bicycles today from North Star Sports. I never rode one before, my wife did so once. From the minute we arrived, Pete was very attentive and helpful. He made sure we had the right sized bike, he taught us how to use it, potential pitfalls, sized our helmets appropriately, and did not rush us. He also shared a great tour that is a must see - go around Lake Champlain from Burlington on the Bike Trail - it is easy and has fabulous views. This is a don't-miss tour the price was similar to others in the area - not cheap but worth it I highly recommend North Star Sports without reservation. Although Pete was excellent, all the employees there seemed very customer centric read more

Such a great experience. Friendly staff who were fun and helpful. We rented Ebikes and had a great day. The store is in an excellent location. read more

My wife and I are from San Diego, and flew to Vermont for an organized bike tour to see some fall colors. Everyone we dealt with, from initial inquiries through the bike return was helpful, friendly, and professional. The ultimate customer service experience was them delivering a different bike to my wife after the first day of riding. The ride was unsupported and we had no way to get back to Burlington. There were some fit issues for her and by the end of the day she was in tears because of pain from riding. The store gladly brought her a different bike and we were able to finish the week long ride! The return process was effortless and enjoyable. I highly recommend these guys for any of your bicycling needs! read more

Rented bikes from North Star and so happy we did - staff is very helpful and friendly. And a great deal compared to other local options! Even people we met riding along the causeway talked about how amazing they are / a great member of the community, so 5 stars from both a visitor and local perspective. For those riding the causeway/island line trail, this is very easy to get to and from. Thanks for a great trip memory! read more

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North Star was having a Bike Swap and I brought my husband's old racing bike in. An older woman, actually I think she is the owner, wrinkled her nose when I wheeled it to the rear of the store and said, "I don't think we will take that one." The young man helping me got me a form to fill out, but she stopped me saying loudly, pointing to my bike: "It's nasty." I was shocked and kind of hurt. The young man took the bike to the back for the tech guy to assess it. Turned out it needed new tires to be resellable and I decided not to put in the $$. The tech guy said of the bike, "It's sweet!" So in general the service was professional and nice. But that woman, who I think is the owner, was so rude and made me feel terrible about bringing my bike in, so I decided to go across the street to Ski Rack to buy my new bike. read more

Helpful. Knowledgeable. Great maintenance and repair when needed. Nice clothing selection as well.

I wanted to rent an e bike in Burlington. Two places came up, tried this establishment first. Went back a second time because within 20 mins I was cruising around the waterfront. Pricing is a little weird... I rented two e bikes for myself and fiance for 2 hours paid $110. Great! Came back two days later rented one ebike for 3 hours and I paid $80? Otherwise, who cares I am on vacation and had a super smooth interaction and an even better ride! Hope this helps! read more

Extremely friendly and helpful staff. Great selection of traditional bike styles. The absolute BEST selection of ebikes the I have ever seen. The impressively knowledgeable staff are eager to help find the correct product for the individuals specific use and goals. I can't recommend this shop enough. Visit this shop. You'll be doing yourself a favor. read more

My wife and I rented e-bikes from North Star Sports for an enjoyable afternoon on the Burlington Greenway trail. The bikes were great, the service was perfect, the price was less than I expected, and the whole experience was wonderful. Thanks to J.P. and his team. read more

I went to their store yesterday with my almost 4-year-old grandson and his broken balance bike. They said the broken part was a specialty item and sent us away. Old Spokes had no problem fixing it! read more

Great bike shop with friendly, professional staff. We rented bikes and rode to South Hero Island (which I high recommend!). While we were on the island, about 15 miles away, I realized I hadn't put enough time on the parking meter. I called the shop and they fed the meter and saved me an expensive parking ticket! Thanks, Pete! Service above and beyond! We'll be back! read more

The staff went above and beyond for me here. Super friendly. Helped recommend restaurants and things to do in area. Easily put on my pedals and I was able to change into riding clothes at shop. Provided a map even though I didn't need it and lights on the bike. Bike was in good condition. Operated well and had full flat kit and tools. Very flexible on pick up and drop off. Stellar location. Can easily bike around downtown or waterfront trails. Can easily take city bus for $1.25 from airport right to shop and grab your bike. No car or taxi needed. Probably one of the best bike rental experiences I've ever had! And she was right about the restaurants and coffee shops. Really enhanced my experience in Burlington area. read more

North Star Sports - So easy to take bus to shop from airport or college - Bike Rentals Near Me - Burlington, Vermont

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This should be the only place to consider when renting bikes in Burlington. My husband and I rented last weekend during a gorgeous stretch of weather. Their recommendation of a hybrid bike was perfect as we biked out to South Hero. Their equipment is top notch and in great condition. They are friendly and go out of their way to be helpful and accommodating. We got nice cold water for the ride and were even offered another bottle upon bike return as it was a hot day! Having rented from other bike shops in Burlington, I can say without a doubt this was by far my best rental. I only wish they were close enough to me to buy my next bike from them. Nice job, North Star Sports! read more

After researching some cycle shops in the area I decided to stop in at North Star to start my evaluation of where to purchase my first ever road bike. I was immediately greeted by a gentleman named Pete. Pete was amazing with his customer service. He was extremely knowledgeable and engaging to talk to. He was forthright about the products they offered but never pushy or arrogant. While I was ready to purchase my bike that day Pete said hey why don't you hold off a few days until our Trek event, it will save you a ton! How awesome is that?? At the risk of losing what could have been an impulse purchase he did what was best for me the customer!!! Upon returning to finish my purchase a few days later I was helped by Pat who is one of the owners. Again I am a complete novice so Pat walked me through the entire store helping me pick out the necessary accessories and explaining them. Pat had me try on a number of different shoes and sizes of shoes to be sure what I was getting was the right fit and feel. She really knows her stuff! When it came time for the fitting I was brought to the back of the store where my bike was set up on the trainer. Jay who is one of the fitters here was amazing, he walked me through all the details from how to clip in and out of my pedals to shifting properly. He made a few adjustments after listening to how things felt on my end and did it all with a big sense of pride and passion. I have walked into many "outdoor" shops and been treated like an outsider or have been talked down to with the snobbery of the experts who worked there. You won't find any of that here. Great experience! Thank you True North Sports for a wonderful buying experience! read more

I got a flat tire while we were bicycling on the Burlington Greenway yesterday afternoon. I called North Star Sports to see if they could take care of the flat, and the friendly person who answered the phone said to come right over. They were terrific. A repair technician got going on my bike in short order--and the floor manager (who'd answered the phone) even made a quick adjustment on my wife's brakes. The entire staff was helpful, pleasant and knowledgeable. What started as a bummer--flat tire while bicycling!--turned into an upbeat experience. We left the store smiling. read more

Excellent bike store. Great customer service. Friendly and knowledgeable about their bikes. Very happy North Star Sports is in Burlington!

So, I am a large man who has been wanting to purchase a bicycle for about a year. Today I finally made my purchase from this extraordinary business. First off, it is the only fitness store/bicycle shop that did not treat me like an idiot. The owner, the exceptional Pat Miller, walked me through my options and gave sound, expert advice. She helped me and my partner find bikes for our large frames. Then, we came back, and her son and Pete, (simply Great Guys), suited me up for a test ride and now I am the proud owner of a bike with a team of extraordinary individuals to back me up and answer my most ridiculous questions. If you want a bike and are older, out of shape, or just nervous about this "new hobby" you owe it to yourself to go to North Star. read more

I've been to North Star several times to inquire about snowshoeing or for bike repairs, and every time, the staff are friendly and helpful to an impressive degree. On our way to the Causeway last weekend, my girlfriend rear ended me (totally my fault, but don't tell my insurance!), bending my rear tire. I rode up to North Star and explained what happened to the gregarious Jim. He said he could work on it right away, quoting me $20 for a 15-minute job. He warned me that the repair could break a spoke. Thankfully, that didn't happen...the job was done quickly, cost me what he quoted, and we made it out to the Causeway! North Star is a family business with great products, practical knowledge, and good folks working there, so whether you need some gear or a quick repair, check em out! read more

The staff was friendly and great. The bikes were comfortable and new which made our experience even better.

I brought my bike in thinking there was something wrong, but not knowing what. The guys took one look at it and saw I needed new tires. They were able to get two new tires on - and set me up tubeless in just an hour. They also suggested a few more repairs and took care of them right away. My bike works great, and I love the new tires! read more

Thanks for the great advice and service! I loved having a conversation and understanding about what would be a good match for my skills! Thank you for the awesome bike! A great experience with no pressure just good friendly advice! read more

North Star was the best! My boyfriend and I were in town for the weekend and were eager to bike the Burlington Bike Path. After researching a few places, we landed on North Star Sports. We were welcomed with smiles and jokes as soon as we got in, making the whole experience very pleasant. They chose and fitted us for the correct bike. The young lady at the front desk explained the trail and the best way to access it. The bikes were in excellent condition, and the seats were as comfortable as bike seats can be. They gave us a side pack with a bike lock and a bike repair kit as well as helmets, it was spacious enough to throw a sweatshirt and waters inside as well. We returned it after 16 miles of biking and they gave us a couple waters which we were thankful for since it was a warmer day. Whenever we go back to Burlington we are definitely coming here again for bikes! Friendly, happy, professional, and helpful. read more

We had an amazing time on the bikes we rented from these guys. If you are looking to rent high quality bikes at a GREAT price for the bikeway, this is THE place. Super friendly and helpful. Made our weekend! Thanks guys! read more

Highly recommend this place! Came for a spring Vermont vacation, and we lucked out with a beautiful sunny day in the 70s so we thought we'd find some bikes to rent, and this was the perfect place! $25 per bike for up to 4 hours, free helmet and cold water bottle, and they take time to help you get fitted with the helmet and bike. The staff was super nice, and explained our bike path well. We rode around Lake Champlain and it was gorgeous If you're going to Burlington in the warmer months def go for a bike ride, the views are stunning! So relaxing to be in nature, and also a great workout! read more

My sister and I were in Burlington for a weekend and we rented bikes from North Star. The guys in the store were super helpful and funny and made the experience really nice. The bikes were very affordable and in good condition. We would highly recommend renting from them if you are looking to bike in Burlington. read more

We have rented bikes here several times through the years. The bikes are always in good condition and the prices are good. They give you safety equipment and racks or other storage are available. They will not pick you up or get involved if you get stuck-they told us that a few times. The only thing is that we have found them to be not the friendliest folks. Knowledgeable, but not friendly and a little irritable. But I will continue to rent here when in the area, because of the convenient location, good quality bikes, and technical expertise. read more

ABSOLUTELY AMAZING!!! Staff was wonderful at fitting us with bikes, making sure we understood our route, and felt comfortable. They also were massively helpful in our time of crisis. While on our beautiful bike journey, we lost a bag that contained my phone and wallet. I didn't realize this until we arrived back at the bike shop, 5 minutes before close. They let me take the bike back out, helped my remaining family members at the shop, and kept the shop open an additional 45 minutes, until the bag was found. They were very helpful, incredibly kind, and wonderfully understanding. I was in absolute amazement at these wonderful human beings. Not only would I recommend this company for their quality equipment and good rates, their service is (obviously) outmatched. read more

What amazing service you receive at this establishment. The staff is knowledgeable, professional, recommended only what you want and need and give you their insightful recommendations. Just picked up my bike and they followed up on a 20 old recall and took care of it for me. Absolutely recommended you to come here for all your biking needs. read more

Vacationing in the Burlington area this week and decided to make today a "bike day". Apparently there is a 'season' for bike rentals up here in Vermont (being from Florida where the only season we have is hurricane season, lol), so we were glad to find that North Star was still renting. The staff was GREAT! They helped fit my wife & I with bikes, helmets, water and an optional emergency kit. After a quick lesson on bike operation and directions for the bike trail, we were off. Like I said, we are from Florida and we ride our bikes often. However, nothing quite compares to the beautiful scenery we experienced today. Good job Burlington, and THANK YOU to North Star Sports !!! read more

My favorite bike shop in VT. They carry Trek/Giant and price matched an online store for me when I bought my girlfriend a bike last week. Much better ection than the Skirack across the street. read more

Beautiful bike shop! Visiting Burlington and forgot our bike pumps so went in to ask for air and were so pleased with the experience!!!! Pete was super friendly and pumped air at no cost! He kindly gave cycling route suggestions and a map. Only wish I was in the market for a bike because I would absolutely go here! Thank you again!! read more

I could not find a category specific enough for this bike shop, but I hope that it shows up on your search for the right shop. I have a rare Italian framed bike and did a foolish thing by crossing the threads on the bottom bracket. This was the only shop within 100 miles which had the right tool, and what's more, they fixed it for me that day within two hours!! I highly recommend this bike shop and and hope that you will do your bike business with North Peaks Cyclery. read more