I reached out today 4/16/25 to make an appointment and was very disappointed in the service I got…read more Was trying to find out if they took my insurance which was Golden Rule through United Healthcare. She told me that they didn't take vision plans, only medical plans through UHC. But when my agent went through the providers they were listed in there. She wasn't very friendly at all when I questioned her. I reached out to my agent and ask her to call to see if she could get any more information. She contacted them but no luck. She asked to speak to someone that worked with insurance and the receptionist told her she needed my Id number which she had but then she told my agent that she couldn't talk to the insurance company. She was very rude to my agent. So needless to say they lost a customer and I would not recommend Ophthalmology Associates to anyone. This was very unprofessional to answer the phone and treat people like this. Very very disappointing in my experience.

Generally I've always been mostly pleased with this place - but they ALWAYS run late and it's…read moregetting worse. Today I had an appointment at 10:30. I sat in the lobby until 10:50 then was called back. They ran three or four tests, then sent me back to the lobby to wait for the doctor to get free. I was there for 30+ minutes and now I'm back in an exam room still waiting for the doctor and it is Noon. Basically I've wasted over an hour and a half (and still counting). As I said - it seems to get worse with every visit and I'm not sure how much longer I can give them my business. It is sad when doctors overbook and create such backlog and waste of time for their patients. Speaking of patients - I'm pretty much losing my patience.

Update: I had a new eye issue come up. They were able to get me in that afternoon with Dr…read more Warminski. When I arrived it was only 5 minutes passed when they called me in to begin testing. This time they put me in docs exam room right away. Dr. Warminski came in maybe 15 minutes later (which was much better than previous visits)! He was friendly, professional and concerned about my issue. He immediately called in a prescription and I was in and out within 25 minutes this time. Kudos to him and the staff for improving the experience!!

Everything during my visit was outstanding. Doctor was very professional and did a thorough exam…read moreand explained everything to me in detail. Strongly recommend this facility and Doctor.

Doctor rushes you and doesn't fully explain things. Staff cannot seem to get it together and get…read moretheir fax machine working. Staff doesn't follow up and when you call, it's like you are bothering them. I think we will be looking for a new office.

Saw Dr Lieu for the first time today. This office is highly organized with friendly, professional,…read morecaring staff. Dr Lieu and his staff helped me understand my condition and required treatment. Dr Lieu very efficiently administered my first treatment making certain I was comfortable and pain free. I highly recommend this physician and his office.

If your annual eye physical yields anything out of the ordinary, get it checked out! Alliance…read morespecializes in retinas. Staff is kind and helpful. Almost no waiting time in the lobby. I was taken back for test right after they copied my drivers license and insurance (yes, ID is required!) Plan on being here for approximately 2-1/2 hours for testing, possible eye dilation, and results reviewing. The doctors are friendly and extremely intelligent. They explain any findings, and offer prescription samples when a script is issued.

The last thing you want to hear is that you have to be referred to a retina specialist. Few things…read moreare more terrifying! However, if you have CRVO or BRVO (branch retina vein occlusion), this is the place you want to be! When someone tells you that you might have to have shots in your eyes for the rest of your life, you want doctors who really know their stuff! Dr. Mai and Dr. Bolesetti are some of the very best you can hope to find! Whether it's injections or surgery, they will fight hard to find you the correct solution! Plus, this staff is amazing! They will fight with "gatekeeper/ schedulers/ secretaries having a bad day" on your behalf! There's a lot that can go wrong with your eyes... from occlusions to macular degeneration to edema, to tons of diseases! Put your future vision in the right hands! 5 STARS! They couldn't be any better... and when it comes to your eyesight, do NOT trust anyone less than the very best!

Had eye surgery, was told if I have any problems over the weekend to call their number for the on…read morecall doctor, but there is no on call option. Tried every option, but nope, no on call option. Now I may need to pay for an ER visit. I wouldn't be so upset if they hadn't told me there was an on call option. Also, I was told to come in at 7:30am for surgery, but didn't get in until 11:30, long wait. Description says they treat everyone like family, but I don't think you'd gaslight your family like this, just feels crappy. UPDATE: Their phone system wasn't functioning properly and they fixed it on Monday. My confidence in them has improved to where I think I'm getting good care.

I've never had to wait so long at a drs office . 3 hours just sitting in the waiting room is…read moreridiculous. You need to take less patients if it takes you 2 hours past closing to see them all.

Was having some vision symptoms that led me to believe I might have a beginning retina detachment…read more Dr Jost was in my PPO network. I called as a new patient and they worked me in the same day. Turns out it was only that the vitreous "jelly" was pulling away from the retina, but there was no tear. I listened as the receptionist was making routine appointments, they were four weeks out. I really appreciate Dr Jost working me in. He was very personable and friendly. He is Board Certified and only does retinas.

This place is more interested in seeing how many patients they can herd like cattle than in patient…read morecare. My 83 year old mother has macular degeneration and since seeing Dr. Crawford she has had her cornea scratched and has never been able to see the doctor at her appointment time in less than 2 hours. She has low vision and is somewhat fragile yet the nurses do not take the time to help her in and out of her exam chair. If you want personalized and compassionate treatment, this is not the place for you're self or a loved one.

I have been seeing Dr Crawford for over a year & very happy with his knowledge and care of my wet…read moremacular degeneration. Yes, they do overbook their appointments, but a great doctor is worth waiting for. I am very close to 80 and do not want to drive to the metroplex; so my choices are limited. Dr Crawford has a wonderful personality & he is a GO GO GO doctor. If you want him to explain further his diagnosis, then catch him as he runs into your room the second time.