Love love real interactions amongst all faculty members at Pro Action! Super helpful and…read morepersonable! Hands down best PT EVER!! Thank you for being yourselves!

This place has such an upbeat and fun atmosphere I almost forget i'm there to get tortured ;) This…read moreis my second round of physical therapy for my shoulder, first time at this location. They are all so wonderful and knowledgable. My entire session is filled with princess exercises (and the frequent jocks that come in and put mine to shame lol), massages or ((UGH)) ice therapy. There is also a wandering Dopey pez that I have yet to find. I leave there feeling like I deserve my ice cream cone. Hopefully I won't need therapy again in my whole life, but if I do, I will definitely come back to this place!

This clinic's MT is the best I have ever had out of other clinics, MT Five Stars! This MT knows…read morewhat to do, and the results are fairly quick! Everybody works together, including all the staff. Very happy with all the results.

Do not trust this business. Run as fast as you can to another PT company. My son's approved L&I…read moreclaim is now being billed to me. They ask for your personal insurance and a signed document saying you will pay upfront. I explained to them multiple times this is an approved L&I claim and I will not, nor my insurance be responsible. They are now trying to wreck my excellent credit by billing me for over $1200. Each time I contact them they say to ignore the bill, it's a mistake, but continue to bill me. Snakes!!

After a fall in 2024 I was referred to Summit for Occupational Therapy for my fingers which were…read morebroken and joints stiff from being in a splint for 4 months. I received excellent care and recovered most of the use of my hand and fingers. Jerade was simply great! I also did Physical Therapy for my back and got much relief from pain and stiffness on lower back. Elizabeth and Mark were wonderful and careful! Office staff was very friendly and helpful. Could not have asked for more!

All of the above! The physical Therapist are wonderful as all the staff, I would highly recommend…read moreSummit Rehab to anyone who needs it, Thank you.

IRG is a caring, healing environment. The staff work together as a team to provide excellence in PT…read moreto their patients. A shout out to Amy for listening well, being so caring and thorough in proving treatment.

The staff are knowledgeable. I get quality care for my diagnosis. I like going there.read more

I liked the care I received, however they never disclosed what my portion of the bill would be…read more Since I was never asked for payment while I was being treated, and since a few years ago I had been treated at a different IRG location and it was 100% covered by my insurance, I assumed that was still the case (same insurance). I was not expecting weeks later to be hit with a $100 bill. Terrible billing practice -- co pay & coverage should ALWAYS BE DISCLOSED. If I ever needed to go there again, I would insist on knowing coverage prior to any visit and have it in writing, and demand they allow me to pay my co-pay up front.

My therapist Mary is the best. Dhe makes sure i am ok and make my therapy is fun. She gets really…read morehappy and exited when I am able to do the exercises that I am not able to do before. I am too and happy....I recommend this place IRG if you need therapy...

Highly recommend this facility. I was in a car accident and injured my back. My law firm sent me to…read moreEverett Spine & Rehab and I'm glad they did . Everyone that works there is extremely kind and welcomed me with open arms . The receptionist was very nice and sweet, Dr. Gill and Dr. Sapida were amazing . They tracked my progress and how I was feeling. They Made sure I stayed on track of healing properly. We would even talk about some things that were outside of the topic of my injury, indicating that they wanted the best for me and for that I'm very appreciative and I thank them. They are good people at heart and will only want the best for you. A lot of clinics will just try to squeeze the money out of you and keep it pushing, not them. Today was my last day as I closed my case. They made it feel like I was leaving home . Told me to call and I'm welcome back if I ever need anything. It was a pleasure being treated at this clinic. Words and times I won't forget .

In short Endlessly frustrating. After over a month of…read moretrying, I still can't even review the quality of care because we never got seen. In long 7 months ago, my lovely bride suffered a serious stroke and has lots of atrophy and inflammation in her affected arm and leg, because they don't move as much as they did before the incident. Month before last, we wanted to re-establish her with massage care, and left ESR a message. Waited a week. No response. Tried again. No response. Tried the online form to book an appointment. Still no response. Left one more VM while I started looking for somewhere else we could take her. A week later, they finally called back. 4th time's the charm, right? They sounded organized enough on the phone that I was ready to give them one last shot. They couldn't quite fully explain the difference between their specialists, but they got close enough that I just picked one. Still have to wait yet another week to get seen, and now we're well over a month into this process. They did a lot of intake work over the phone with me, and said it'd be nice (didn't sound required) if I could bring a paper copy of one form with me. Totally my fault--I couldn't find it. Certainly was my issue. But we couldn't be seen. At this point, even if the care in back is solid, there's such a long-standing pattern of obstacles, sloppiness, and indifference that it wouldn't have seemed wise to proceed, even if they let us. On to the next place.

Axis Physical Therapy has the best support staff. Lola is…read morenot only a receptionist who sits at the front desk, she is also a scheduler, but most importantly, Lola is a walking wealth of knowledge regarding every aspect of Axis Physical Therapy to include information about Insurance, DPTs, and PTAs. Not only is she incredibly knowledgeable, she is professional, and extremely personable. She genuinely cares about people and takes pride in her work. You hit the jackpot if she is your first contact as she was my husband's who called the facility on my behalf to research the level of skill and credentials at Axis because I had been to a previous PT who only has two Masters degrees so was not a DPT. After several months, I left without success and physically worse off. I was weary and leery of starting anew. I made the right choice going to Axis because every DPT is highly credentialed and I improved! If you have a lot of questions or concerns regarding this facility and staff, be assured they will help you. Everyone I encountered was very well trained. I had the best aide I have ever had! I do not exaggerate. Her name is Kat. She is currently working toward a Doctorates in Physical Therapy. Her degrees are in Kinesiology and Psychology which make her an excellent aide! Once she receives her DPT her talent will soar as she will combine her knowledge of kinesiology and psychology. As an aide, she had the education of how important proper body mechanics and movement is for pain relief and pain management as our limitations affect all areas of life. Kat is very professional and has more knowledge than any PTA that has ever helped me. She knew how to help me without hesitation. I felt vey confident in her ability. Axis is very accommodating. I asked to work with a female. I worked with two female DPTs, Lia and Jessica. Axis has two DPTs work together, alternating sessions, to make sure they have a more complete understanding of a patient's needs and condition each bringing their own expertise. I was uncomfortable at first because I had only worked with one DPT or PT. I didn't understand why two different people were working with me. They were both very different and very helpful. Two people have better eyes on a patient than one. I had no strength in my transverse abdominal muscles when I first started. I went twice a week and was very vigilant with my home exercises. To my surprise I improved very fast! Axis Physical Therapy is very well run and the staff are a very friendly team.

Hands down a great business. Long story short, ankle has pins from an accident 20+ years ago. Fresh…read moreaccident, seemed to alter them. My ankle kept giving out. After being brushed off, by an overpriced orthopedic doctor.....I had a very bad fall, he finally agreed I needed more than an Amazon brace. Referred here. Dr. Jessica is amaze-balls. She looks so sweet, but brought the pain. It was awful, seriously. I had bruises constantly on that leg/ankle area. As she promised, if I stuck with it, I'd be able to avoid surgery and it would help. I trusted her, got through the pain. Followed her home exercises and 6 months later I'm feeling a lot better. I'd recommend her and the staff to anyone looking for quality physical therapy, not a pill to numb the pain.

I've spent A LOT of time in rehab/ PT unfortunately, so this is not my first rodeo....but my first…read moretime in this location. There was a lot of miscommunication getting me set up (not sure which way blame actually fell....doctor or them) but once I went in they were very nice. This is a big facility and they pack it in. The waiting room is far too small for the amount of people they move thru there... that's for sure. They have a speedy computer check in (if it's not your first time), and several ladies that greet you when you arrive. My first visit I was taken in a private room to talk and assess, and then start treatment and come up with a plan. My PT guy was Bob, very friendly, listened, and worked with me to get an idea of the best plan of attack. I had Bob for a couple visits and then bounced to Dave. Dave was very helpful in stretching my foot and getting movement. Much stronger hands, and really seemed to work the right area. I was seen by another lady, but she seems to have a much lighter touch. My luck is no luck...so at this point I'm having my surgery redone, which means I'm done with PT for the next 3-4 months. But I will be back. Pros: They have your choice of private or open tables to do your PT They have so many employees they can get you in without a lot of wait time They keep good chart notes so when someone else helps you they have info so you are not repeating everything constantly. Tons of contraptions and tools to get you fixed up. Location, and parking are super easy. They take most insurance...including mine...which almost no one takes! Cons: They have so many people you kind of just get cattle prodded in. Not as personal as other places I've been Each person has their own style,so consistency isn't always there. Gets crowded quick! Overall: Convenience, and the fact they take my crappy insurance means I'll be back. I would probably book out much further in advance and request to be with only 1 Physical Therapist.

go here and see Brett Parsons. So obviously, this review reflects the PT that I saw specifically,…read morebut as a whole, this place was clean, comfortable and professional in every regard! Which was not my experience at the previous physical therapy establishment that I had tried first-- (having tried a previous place the things I noticed at the other place were uncleanliness, disorganization and lack of knowledge/ and was over-Complicated and they disregarded physiatrist notes) The reason for my physical therapy was my back and hips and Brett went straight to the point on my first day and I was already feeling better with my at home routine and in office within a week. my advice is to try this place first and see Brett if you can! He also specializes in acupuncture, so that was a bonus treatment contributing to my overall healing!