This is the worst Xfinity Service Center I have ever been to. The first guy was rude and we felt…read morevery rushed to make a decision,when all the questions were not answered. Then some asshole manager sticks his nose in the talks, and didn't like my attitude ,about questions not being answered,.was told only way to give value was to process order . Bullshit ! Manager asks,"you ok" very sarcastically. I responded yes are you ? Fuck that piece of shit manager,,and that location !!! I won't return for anything there.'Wanted to smash his face for talking to a customer they way ha did. Hope I see him again !!! BEWARE OF THIS LOCATION !!!!' READ ALL THE SHITTY REVIEWS AND MAKE YOUR OWN DECISION!! AVOID AT ALL COSTS , OR GET SCREWED THES GUYS ARE SNAKES BE CAREFUL !!!

Hi. You discount my remote control app for tv . I can't turn…read moremy television change my freaking tv channels right now what you done.' I have disability and I like to change the channels but I can't right now because what your company did to me I am mad and disappointed that you discontinued your remote control app for iPad and iPhone app. I work IPad with head pointer. I recommend that you bring it back please . Patrick O'Came

Purchased 8 camera security system with 4 cameras installed initially. Installation went fine…read more One of the cameras kept disconnecting so we called for service. It was a challenge getting the guy to come out but when the Stealth owner came out we talked about adding the additional cameras. He repaired the 1 camera saying there would be no charge if we added cameras. He suggested 4 cameras, we just wanted 3 because his prices went up so there was a stale mate. He ended up sending a bill for the repair which we promptly paid. Next the app on my phone stopped working. We called so many times asking for an appointment and even said we understood there would be a cost which we'd pay. Without the app, the security system was pretty much useless since the main purpose was to view our home while away and or on vacation. NEVER did anyone return our calls. We even had others call tech support using their cell so perhaps he'd return the call to someone else. Nothing. Thought of contacting the manufacturer directly to see if there were other sales / service reps that could help us but he strips all manufacturing info from the security units. Worst company and service ever!!!!! We finally purchased a new unit (we were able to use the cameras) that we totally control. He has no admin rights or access!! We once again have security and can view remotely as well from within our home. UPDATE: in response to the comment left by owner, the payment was not delayed. We were billed quite a few weeks after I sent the text saying we were not moving for way with your proposed 4 cameras. Once we received the bill, it was promptly paid. Just as you have the right to determine who you will service and who you won't, we have the right to share our actual experience. Also, this was NOT an internet issue and with 30+ years experience in IT, we can assure all it was not an IT issue.

Update on Stealth Security: I am still very happy with my system and appreciate the work the guys…read moreat Steath Security do! Any rare issues I have they help me right away. Still a fantastic company and recommend to anyone who wants a great security system for a great price!

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

Hired 2 years ago to install outdoor security cameras --it was not cheap. everyone was polite and…read morethe job got done. However, the job was not done well. It was as if they were in a hurry. Wires were exposed and taped to brick instead of being secured and protected against elements. Fast forward to now and our system isn't working due to some sort of connection issue. I called R&A 3 days ago and asked if they would do a troubleshooting--i am happy to pay--I just want this fixed. So far, no response whatsoever. Now I'm on the lookout for someone else. Very disappointed that they could not even call b

Ron is friendly, professional and savvy about computers and related equipment. He diagnosed my…read moreprinter problem quickly and got a new one delivered to his office by week's end, at a very fair price. I highly recommend Ron's services!

These guys were great!! They came out quickly and did an excellent job!! Good communication and…read morevery friendly, highly recommend.

I called them when I needed some assistance in installing a new lock set and deadbolt on our front…read moredoor and to have our other deadbolts re-keyed. They offered to come that same day to take care of it. The owner, Brian and his assistant, Jeremy, were courteous and friendly and they took the time to explain things as they went along. We were extremely happy with the outcome and we definitely recommend Accurate Security.

First guy I tried when we needed locks changes. I called and left a detailed message. No…read moreresponse. If what someone needs isn't your cup of tea? Simple call back with a "sorry we can't help you" goes a long way when someone's in a pickle. Just sayin'. :(

Jim showed up on time and quickly got to work. He changed all of our exterior doors to the same key…read moreand taught us about the different locks that were installed (the good and the bad). I will be calling Northern Key & Lock for all future projects. Their service is excellent and prices are fair.

We had an alarm sound off on our alarm system and they notified us right away. We tried to silence…read morethe alarm for a day to see if it would go away. It did not so they tested it and turns out that the battery was low. They came out first thing this morning to replace it. It was very quick and the technician, Ricky, was helpful and patient. It was free to replace! What a great value.

I have been using Alarm detection for about 36 years. I have had other offers from other alarm…read morecompany who try to win me over. I will not even consider another company because I don't feed I will have the same service . Alarm Detection cares about their customers and does everything in their power to keep your as a happy customer. Russ , the service person is an extensive of their service. I am treated with dignity as well as feel that he is doing his utmost to keep me in the loop. all in all I am very glad that I am a customer of alarm Detection. roberta teitelbaum

We called HD Installs to mount a TV above a fireplace. Communication, quality of work was…read moreimpeccable and pricing was very fair. Would highly recommend them for any electrical work.

I chose HDInstalls based on their amazing reviews (4.9), great pricing (cheapest out of 3 quotes),…read moreand quick response. I'm so glad I did! From start to finish, the entire experience installing my Samsung Frame TV was flawless. Scheduling was seamless, communication was prompt and professional, and they arrived exactly on time--even giving me a courtesy call 30 minutes beforehand. The installation itself was next-level. Stefan was extremely knowledgeable, detail-oriented, and clearly takes pride in his work. He took the time to ensure everything was perfectly aligned, secure, and clean. I especially appreciated his patience--he walked us through different height options and gave thoughtful recommendations. We even changed our minds during the measuring stage, and he happily showed us the new dimensions again and was very accommodating. He was quick and knew what he was doing, didn't need frame template. What really stood out was the attention to detail. I've never had an installer go the extra mile like this--Stefan and his partner spent time thoroughly cleaning the TV screen and even wiped down the console area. They didn't rush anything and made sure everything was exactly how we wanted it. The quality of work, professionalism, and overall experience exceeded all expectations. If you're looking for TV mounting, Stefan is absolutely my new go-to. I'll be recommending HDInstalls to all my friends and family without hesitation--and will definitely be using them again!

I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior…read moreto my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider.

I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities…read moreof 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon