I am normally pretty self-sufficient when it comes to the cars, but a door latch mechanism took me…read moreout. Before I went Hulk on it, I called Jackson's. Just over the phone, they helped me with some awesome ideas that would save me $$. I am now a faithful customer!!

DO NOT USE- "Jackson's complete auto care" supposedly replaced the entire clutch system on my…read morewife's truck when the original clutch failed. The parts and labor was expensive, but we were assured that it was necessary. Six months later the clutch failed while my wife was in heavy traffic. She narrowly avoided an accident trying to get off the road with no power coming from the motor. The truck was towed at our own expense back to Jackson's where they repaired it again! We reminded them that we still have our invoice of all the parts that were replaced before, and it was still under their warranty. This time the repair was finished extremely fast. Pretending to replace parts on someone's vehicle is called theft. You would not look me in the eye. You gave no explanation of how brand new parts, predicted to last 6 years or more, failed in 6 months. Not a single word. You put my family in danger, and you are a thief!

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

I called Just to get advice about a situation I'm dealing with another mechanic over 100 miles away…read moreand they talked to me for over 10 minutes for free. Anyone who is willing to do that deserves five stars thank you Wayne's Garage!

Talked to me like a human being informed me what he thought about the quality of the part I had…read morepriced and why and was polite informative and stayed at the price he quoted but I never did get to use his services

From the owner: **Please see our Google reviews or our photo section for customer reviews. While all reviews are…read moreauthentic, an automated algorithm on this platform continues to remove them.** At Wrench Automotive, we believe quality auto repair starts with experience, honesty, and taking care of our customers the right way. With over 25 years of dealership-trained experience, we provide bumper-to-bumper repair and maintenance for most makes and models, from daily drivers to luxury, European, and specialty vehicles. We have extensive experience with Mercedes-Benz, BMW, Audi, Lexus, Volvo, Subaru, Toyota, Honda, Ford, Chevrolet, Volkswagen, and many others. We also specialize in Sprinter, Transit, and ProMaster vans, making us a trusted choice for both personal and commercial vehicles. In addition to routine maintenance and diagnostics, we handle complex repairs that many shops avoid, including engine and transmission replacements, timing chains, electrical diagnostics, turbocharger repairs, custom fabrication, off-road builds, 4Runner projects, and complete engine swaps. Our goal is simple: provide accurate diagnostics, quality workmanship, and fair pricing without the dealership experience. Whether you need an oil change, brake repair, major engine work, or a custom automotive project, we're committed to getting the job done right the first time. Conveniently located in Eugene, Oregon, we offer flexible scheduling, after-hours drop-off, and personalized service.

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

DO NOT I repeat DO NOT go to Joe's garage. Worst experience of my life. I was supposed to get a…read morepart replaced and they replaced the wrong part and did not plug in the correct part into my engine (alternator DUH!! Wtf) blew up my battery and destroyed it. Tried to get ME to replace it. They will not HELP YOU. They will treat you super poorly. Kathy is not someone you should interact with. She snapped many MANY times, rolled her eyes, belittled, in general unkind and unhelpful. Sincerely could not think of a worse outcome. FYI I replaced my battery and alternator back in 2024!!

Good communication Reliable service…read moreCompetitive prices This is the best garage in Lane county

well to start off they are friendly I'm office. Iv gone here twice and first time 1 of the guys…read moredoing my oil change used his foot to push my door open I wasn't happy he scuffed it I did say something to the I did say something to the manager, and they were removed it. The second time I went Everything was fine again, but I noticed it was the same guy that got in my car to do oil change so I purposely see if he used his feet to open my door. I did see a tiny foot mark, but I didn't say anything and I just wiped it off, but I did notice that he's messing with my seatbelt for some reason he was twisting it in some sort of weird way to the point where when I tried to put my seatbelt on, it was all mangled up. I don't know what's wrong with this guy, but he needs to leave my stuff alone because next time I'm gonna go in and I'm not gonna be nice. given a four star rating is still good, but it would be five. If this guy that was getting in my car wasn't acting like a child messing with my stuff.. I don't understand how it's hard for someone to get in the pull it in the garage. Do your job get back in my car do not touch anything in my car other than the the steering wheel and get out of my car, the exact same way.

I have been going to JT Auto for about 4 years, they have worked on a number of cars and always…read morehad good repairs and service and no complaints Patrick always explains all the things that were found on the car and what should be taken care of to prevent break down and items that need to be looked at on a later date No strong Arm tactics, just informs you with pictures and cost I would not go anywhere else thanks JT Auto

Great customer service!! Prices are competitive, great warranty on services provided.read more

Wish I could put zero stars. This was about 2-3 months ago. I am from Washington State, so I feel…read morelike they were trying to take advantage. I came to absolute air trusting them and thinking it would be cheaper than going to a dealership... but I was wrong. I dropped my car off in for a coolant flush they quoted me for $275 I accepted, while I'm at work they call me that I don't need a coolant flush, but I need a water pump and it was gonna cost me $1,250 so I declined and said I would pick my car up and take it somewhere else. THEY DID NOT ASK FOR PERMISSION TO DO A SERVICE-CHECK ON MY CAR!!! They ended up doing a service check anyway and stripped 2 of my wheel studs off of my driver side tire and 1 stud on my rear passenger tire. They quoted me $1,100 to get it fixed, mind you I didn't ask for a service check but they did it anyway; and they still tried to charge me so much money. They let me take my car knowing it was dangerous to drive on the road, so I went straight to Subaru Dealership and they quoted me for $260 to replace those 3 studs, when Absolute Air was charging me $1,100 for their mistake. Like Gahhh Damnnn you guys are definitely scammers. I ended up getting all my receipts and pictures from Subaru Dealership and I took back my paperwork so they can pay me what I paid for their shitty mess. I'm glad I got paid my money that they f'ed up on, but never again will I go to a place like Absolute Air & Auto. The owner was nice but after I brought him receipts and had my mechanic brother of 12+ years call him on his businesses bullshit scam, he wasn't as nice anymore. So if anyone thinks a small auto repair shop is cheaper than a dealership, it really ain't. I learned that the hard way. You get what you pay for.

Been using Auto Express for years. Has never let me down. Whether a simple oil change or tune up…read more Tom and his staff are honest and experienced on what is best for my vehicles. At the lowest cost possible.

Quick, efficient and charge a fair price. Convenient location near freeway. They will be my go to…read morefor basic services.