Best ever! Wonderful customer service and they do amazing work at a fair cost! I highly recommend…read morethem!

A rare gem! Ellisville T&S has amazing customer service, great communication, and very reasonable…read moreprices. They don't nickel and dime you, and are very honest. We have been coming here for years and will continue to do so!

I have always had a really good experience at this Dobbs. Several different cars over the years,…read morealways good results, fair pricing, and, above all, honest dealings. Example, I recently went in with a flat tire, so I knew I needed a new pair of front tires. I am definitely not handy at all or have any mechanical skills, so I asked if I needed a set of back tires as well. They looked them over and told me "I'd love to sell you 4 tires, but you really don't need them all replaced. I can't in good conscience sell you the back ones. You only need the front ones, that's all I will sell you." They could have gotten an easy additional sale, but they chose honesty. And I have had this type of honesty on several occasions. That's why, if I have something with my car I think they can help with, they are my first stop before the dealer.

Dishonest workers, non-stop hold advertisement, just an overall poor experience when you cannot get…read moreyour car back on the agreed to day.

This is a review for Tire Choice #936 (1250 Old Orchard Center). I had been going to this location…read morefor many, many years and, until the past two years when they seemed to have retention issues with employees, I had received great service/experiences. The first issue was when I contacted them for a specialty service and they quoted me $800. I called three other service stations in the area and received quotes for the same service between $300-$400. The second, and most important, issue I encountered was in Dec. 2025. After doing a lot of research on pricing, rebates, and interest-free options for a new set of tires, they had the best "bang for my buck" and I purchased a set from them in Dec. 2024. I left my car the day before with a note that stated the services needed and that this was to be interest-free and I would be receiving $300 in rebates. I received the rebates, but not the interest-free; which I did not find out until the twelfth month when I went to the credit card website to make sure I had a zero balance. I didn't so I paid it off. But then I thought, "If the transaction amount was under $1,000, I should have only made 10 payments, not 12.". So, I started looking at all of the statements and noticed I had been charged interest monthly. When I called the credit card company on Monday, December 29, 2025, it was stated to me that they were not able to refund the interest of $164.20. However, if I had contacted them after the first month, they would have been able to fix it. I had set the account up with auto payments on my first bill and thought the whole purpose of auto pay was to not have to worry about making payments or checking statements. Also, I did not think it would be necessary to check the statements as it was stated in a note and verbally during checkout this was to be a 12-month interest-free purchase. When I made the first payment, there was no interest. Then, I called and left a message at the store, but nobody returned my call. So, I sent a certified letter to the credit card company with all the information to be reimbursed and they only credited back the last two interest rates totaling $28.43. Seriously?!?! To say I was disappointed is an understatement. I contacted the store again and this time was able to talk to someone. They told me that it was the person who completed my transaction that made the mistake as they have to click the interest-free button. This employee said that he didn't know why the other employee didn't hit the button because he always does. Apparently, this was supposed to make me feel better. It did not. Again, told nothing they could do. I say all of this for 1) to get it off my chest - it really ticks me off to lose $130+ especially when I'm on a budget, 2) if you need any specialty work done, get several quotes, and 3) make the employee show you at the time of checkout that they've done the simplest task ever given to a human being and pressed the interest-free button. Thanks for listening.

I went to this place when I desperately needed an oil change and couldn't get into my dealership or…read morelocal garage. They had good reviews, so I felt like I wouldn't be sold a bunch of "extra bs" because I am a woman. I was a little shocked at the price of an oil change on my vehicle ($150+) but because I had waited so long, that's on me. The waiting area is nice and comfortable, with clean restrooms. After my service was complete, they brought out my paperwork. According to them, my passenger axle was "busted", I needed all new tires and all new brakes. I just paid for my oil change and told them I would have my regular mechanic check everything out. When I went to check my paperwork, I noticed they had charged me for someone else's service! My regular mechanic also just replaced my brakes two months prior to this, rotated my tires and examined the tread, and then checked the supposed busted axle and found all of them to be fine and in working order. I'm not saying I wouldn't go back if I needed too, because the staff was friendly and respectful, but it is not going to become my regular shop.

I made an appointment online to get two new tires. I tried to call the store to confirm my…read moreappointment and they work would be completed within an hour but I was routed to a call center. Why make it hard to call the store? The work was done timely. The two employees I had contact with were professional and friendly. The customer waiting area is underwhelming.

Very slow. 2 hours to replace 4 tires despite telling me I could come early. Observed one person…read moreworking on car while 2 others stood around idly talking to one another or looking at their phones. Not anyone was friendly

Always a solid experience! I've been visiting this location almost since they opened. The manager…read moreis consistently friendly and the staff is simply stellar. A high tech gadget, aka, a digital tire tread scanner, shows the techs exactly where your tread depth currently stands. They simply run it over the tires and beep boop beep, they've got an accurate reading. It takes all of the guesswork out of the equation and ensures a more complete picture of your tire life. The techs then refer to the large in-store guide, explaining their recommendations in detail. This visit, I popped in for a rotation. As a rideshare driver, I have the need for new tires far more often than Sunday drivers. I utilize their sister company, Tire Rack, find the most economical deal for my vehicle. I then have them sent directly to Discount Tire, who notifies me when they've arrived. I can either schedule an installation appointment - or just drop by. My experience here has been that they usually underpromise and overdeliver, especially when it comes to estimating how long I'll be waiting. I'm almost always out the door a bit more quickly than they quote me. Fresh Thyme is within walking distance, right next-door, if you want to kill some time while you wait, btw. Shoutout to Kaden!

On one hand, I understand how a system can be inaccurate and mix up things including store…read moreinventories. That said, there's no excuse for me, the customer to be correct on the location of my ordered tire, and for you all to not check around your store to make sure that my order is there. If a customer shows up, give them the benefit of the doubt, rather than telling them the tire is at another location. I drove because I didn't want to wait any longer and because I had faith that my tire was where it was said to be, just to realize it was at the original location the whole time and sending it right after you realized so you didn't have to have a confrontation. I will not return to this location unless absolutely necessary. Learn to take initiative and double check next time.

I may be going a little over the top with this rating but they helped me out of an awful…read morepredicament. Situation was that my son & I were driving Toyota FJ Cruiser with 190k miles from Atlanta to Denver. I had it checked before the trip & everything appeared OK. Long story short, just outside St. Louis at 5:00 PM on Good Friday the check engine light came on followed by all others & engine started shaking & losing power. Found an Autozone & they did diagnotic reading saying #5 misfiring - replace coil. They said Meineke down the street might be able to do the work. I high-tailed it to Meineke but the gentleman said they couldn't do it as they were closing in just over 30 mins so couldn't get the part that late in the day. I offered to go back & pick up a coil from Autozone and man said OK but I needed to be back by 6:00. So went back to AZ,, bought the coil & slid into Meineke in time. The mechanic installed the coil in record time and we were back on the road by 6:15. Quoted me $92 but charges were $88 (I supplied the coil). Truth be told they've could've charged me twice that and I'd still be happy.

Had an appointment a week in advance for 11am. Got there on time and went across the street to kill…read moretime at McDonald's. 45 minutes later they still hadn't worked on it and took walk ins ahead of my car. What's the point of making an appointment if they're an hour late starting on the vehicle. I hate when doctors keep me waiting an hour much less oil change guys.

I have taken my cars her for the past 4 years that I went to Lindenwood University and they have…read morebeen nothing but honest and loyal to me. Not once have they ripped me off and they have always been very easy to work with. Even as a 22 year old girl, who knows nothing about cars, they have never tried to take advantage of me and have never treated me like I was stupid or lesser because of my knowledge on cars and the many questions I may ask at times. They don't try and up-charge us and only provide the services that we need and request. There aren't any hidden fees and, as precaution, I always check my receipts before check-out and leaving the shop to ensure everything adds up. I've never had an issue in the many years I have been personally bringing my car in. I even had some pretty major things done here from an engine issue to having all four tires ordered and replaced.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

Service was quick without an appointment. Everyone was super friendly. I had a nail in one of my…read moretires and the key to them wasn't the right one so they gave me one. Also had to replace the second rear tire and they were so quick. I was expecting it to be expensive but it wasn't at all. Those guys in the front were multitasking and were super nice.

If you have had a bad experience before -give them another try. I'm from out of town & was helping…read moremy son move to a new apartment and having a terrible day. Got a nail in my tire at 635 & you could hear the air coming out. Not only did he wait for me to get there - he was honest and didn't try to say I needed a new tire (yes that has happened to me before & I didn't need one). Fixed my tire quickly and was super friendly. I def recommend to anyone in this area to give them their business.