As someone who has loved Nothing Bundt Cakes since the brand first opened in the Phoenix area, this…read morereview is incredibly disappointing for me to write. Nothing Bundt Cakes has always been one of my go-to places for a sweet treat, which is why my recent experience at the 75th Ave. & Bethany Home location was so upsetting. Unfortunately, this particular location has repeatedly fallen short when it comes to customer service and professionalism. My most recent experience involved attempting to resolve a prior transaction from April 10. Although my Apple Pay charge reflected "58th & Bell," I knew the purchase had been made at this location. Rather than my concern being respectfully reviewed, I felt dismissed and treated as though I was being dishonest in front of other customers. Wanting to give the situation the benefit of the doubt, I still completed another purchase while there. After leaving the store and sitting in my car, I reviewed the new Apple Pay transaction and discovered it reflected the same location description--proving exactly what I had been trying to explain. Only after returning to the store and showing this evidence was the issue finally corrected. What made the situation especially upsetting was that the correction only came after I had to independently prove the mistake myself. At no point during this interaction did I receive an apology for the embarrassment, frustration, or inconvenience caused after being publicly dismissed. I was also not initially provided a receipt and was unable to obtain a customer service contact number in-store, despite one being listed online. The entire interaction escalated unnecessarily while other customers already frustrated by wait times looked on. I understand mistakes happen, and customer service can be difficult, but professionalism, kindness, and respectful communication matter--especially from someone identifying themselves as management. This experience genuinely made me uncomfortable and honestly sick over how unnecessary it all became. I truly enjoy the product and have been a loyal supporter of the brand for years, which is why this experience was so disheartening. I am hopeful this matter can be resolved swiftly through customer service because I would much rather see improvement than feel compelled to share my concerns more publicly.

Stopped in here to try some of the new flavors and the place was very clean and had plenty of…read moreoptions as well as alot of merchandise like bags and candles , cards plenty of stuff to get with your cakes or bundtlets. Will definitely be coming back to try some of the new flavors again.

Went in to get a "mine" size ice cream and wanted a waffle sprinkle bowl on the side. I drove home…read moreand went to eat the waffle bowl. It is super stale and hard. The chocolate was not even brown all around. It was white in spots. If I go to Cold Stone, I go to another location and never have this issue. Doesn't seem like the old waffle bowls/cones are being thrown out if no one buys them because the staff/workers don't want to have to make more each day. Very disappointed. Will not be going back.

I love this location!! My new favorite is coffee with chocolate chips and roasted almonds!!!read more

Thank you Andi for assisting me while you system was down! Customer service was fast and I was in…read moreand out!

I stopped by this location this past Friday evening to pick up a sweet treat since I was already in…read morethe area. One of their featured items, the Cinnamon Square, was available but ending today, so I didn't want to miss it. You can download the Crumbl Cookies app to place orders online and earn reward points on your purchases. I actually used the Uber app this time since I had some credits available, which helped cover part of the purchase. They do have an option to add your rewards account, but currently it doesn't allow you to earn points when ordering through Uber. Hopefully that will be a feature in the future. When I arrived, the staff greeted me right away. I let them know I already had an order placed, and they quickly handed it to me. One thing I noticed this time is that they didn't open the box to show the cookies before handing it over. Usually they show you the order to make sure everything looks good before you leave. I did check the box once I got to my car just to make sure everything was correct, and it was. Tip: If you get the Cinnamon Square, warm it up in the microwave for about 20 seconds once you get home. It makes it nice and warm and even more delicious. Also, just a heads-up: ordering through the Uber app is a little more expensive than ordering directly through the Crumbl Cookies app. This Crumbl Cookies location is in the plaza across the street from Fry's Food and Drug, next to Dunkin', Freddy's Frozen Custard & Steakburgers, a pizza spot, and several other businesses in the area. Overall, it was a quick and easy stop for a sweet treat, and the Cinnamon Square was definitely worth it!

Worth every single calorie!…read more Crispy Cones on Union Hills is hands down one of the most unique and delicious desserts in Arizona. The warm cinnamon cone, creamy soft serve, and over-the-top toppings create the perfect bite every time. Fresh, fun, and absolutely unforgettable! A sweet treat that turns into a whole experience.

What a treat. What started with a craving for soft serve ice cream, ended with a delightful…read moreexperience. A concept I've never experienced. Get this: A fresh baked cone Spread with peanut butter on the inside A huge amount of quality chocolate soft serve ice cream Your choice if 4 toppings hand placed on the ice cream Drizzled with caramel sauce You can pick a cone of your choice. any spread you want, any flavor ice cream, any toppings and and any drizzle All for $9.50 Crazy cheap for an incredible ice cream experience. And the service was exceptional. Yummy!

I stopped in this complex while charging my Tesla at the nearby charging station. The restroom…read morehappened to be right next door to this Mary Mountain Cookies store, and I'm so glad I decided to stop in! They have such a nice selection, and the two cookies that I chose were absolutely divine: oatmeal cream pie cookie, and Reese's peanut butter cup cookie The personal, friendly customer service was the icing on the "cookie"

Best cookies ever! My sister and I used to go to the Mary's Mountain Cookies in Loveland, CO when…read morewe lived there, and we were so thrilled when this location opened up in Peoria! We cant get enough of this place! Every flavor we've tried has been outstanding! We are so happy they are doing the day old cookies which is such a steal (3 for the price of 1), and the mini avalanches are a new fave of mine! Warm and friendly staff every time too!

I'll keep it simple…read more... BEST DONUTS EVER!! Go and try them. No bad donuts here!! Soft, fluffy, and oh so delicious! The crumb donut is to die for!! Also the donut holes are amazing and super cheap!!! Go -- hurry!!! You won't be disappointed!!

Would like to give shout out to the young lady who forgot to give me cream cheese on the side for…read moremy bagel order. Everyone loved their plain bagels with nothing on them. Yes, I know I should have checked before I left.. blah blah blah

The Dole whip frozen yogurt is so good and the frozen yogurt is so soft. They are a very good about…read moreasking if you want to try any samples which this week they had a new pistachio flavor. The facility is very clean and all of the candies are freshly stocked. The cashier was super helpful and greeted us upon coming in. It is also kind of cool because they have a college fund for some of the cashiers here which a lot of them seem to be high school students.

Love this place. Always a really good selection of froyo and toppings. Tonight I had- pineapple…read moredole whip and cake batter mix, some PB chocolate and some raspberry pomegranate- strawberries, kiwi, blueberries, graham cracker crust, yogurt chips, raspberry chocolate cups, almonds, peanut butter sauce. And I think that's all hahah. I just love that you can get everything you want. Makes me love frozen yogurt places so much. This is my closest one and we enjoy going here.

Service is always friendly. Sometimes it takes a little bit of time but they are making it right…read morethen. My favorite is the shark attack. I add li-hing powder on it. The gummi sharks with li-hing are delicious. They have so many different flavors to choose from but I'm waiting to get tired of this one first, which hasn't happened yet. Pro-tip: get it Hawaiian style, ice cream is at the bottom and you get a lil drizzle of vanilla cream on top Will I be back? Obvi. This is a great place for summer treats when it's hot outside, which is almost every day....

New ownership! You…read moreorder on an iPad. The names of their combination drinks were gone. There were three employees working and not one said hello. Me, my husband and my son just stood there like idiots. There's no sign that says to order and their iPad has so many options. They hung a few beach balls and added some cheap games all to over charge! They raised their prices dramatically. No thanks! Rather go to water and ice lol