The staff was very accommodating and patient. Prices are very reasonable. Lourdes went above and beyond. They made sure my daughter was happy and had everything she wanted. Dress included a whole package. read more

Nova Bridal Event - Wedding Planning Near Me - Huntington Park, California

This place was ok , I will give it give it a 5 star because at the end of the day they came through. We paid for the dress almost a year ago and received it maybe two weeks before our event, which was stressful. Once we got our dress we were ok. Then we got all of the items included with our packet. Price was a really good deal compared to what I paid for my goddaughters dress bundle , this one came with everything for less than 1500. Bear, rope, photo album, bible, jewelry, and the box for envelopes plus the dress. Though we had to call to get updates , we would get a call or text back when she had a chance. From what was shared with us she was behind on orders which caused stress on both ends but I am thankful she came through. read more

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THESE PEOPLE ARE SCAMMERS!!! We've paid them a deposit for a dress more than half a year in advance with a promise to deliver date. No follow up or effort to contact us was ever made by this business again. We've made multiple attempts to get in contact with the business and not 1 reply from this vendor. PLEASE DONT WASTE YOUR TIME WITH THESE PEOPLE AND TAKE YOUR MONEY SOMEWHERE ELSE. Again, THESE PEOPLE ARE SCAMMERS!!! read more

Nova Bridal Event - DONT DO BUSINESS HERE! THEY ARE SCAMMERS! - Wedding Planning Near Me - Huntington Park, California

If I could rate it negative -5 I would! It is truly disheartening that this individual continues to disrupt people's quinceañeras and events! My goddaughter selected a dress from her in October 2025, and the lady made excuses to extract more money from us, ultimately claiming that the dress never arrived. To this day, she has not refunded us for the dress that never came! Her lack of professionalism is evident! She failed to provide us with any receipts indicating that the dress was ever ordered! With less than a month remaining before our event, this lady still did not have the dress! She is causing distress for many! Organizing a quinceañera is already stressful, and having someone like her involved is infuriating! Interestingly, when I called to inquire about a refund, she claimed that I was not the girl's mother, so she could not discuss the matter with me. However, when it came to accepting my payment, she had no objections and wanting my money . She assured us that she would return our money and needed to consult her accountant! It is evident that she cannot even afford an accountant. Then she mentioned that someone had died in her family, and that there were ongoing deaths in her family, which required her time to process before she could refund us. As of today, I still have not received my money. The event has passed, and she has yet to provide me a penny! I am certain she has done this to many others, and I do not even want start with the fact that I hired her to take my daughter's pictures on October 2025 and it has been nearly a year without receiving my printed photos! Please show some compassion, as we did when you were grieving, unless that was fabricated. Que Dios te perdone read more

Had a great experience with party bus and Photo Booth everything was on time and the team staff were amazing. Thank you Marcela ..

This business is very UNPROFESSIONAL,LACK ACCOUNTABILITY,UNRESPONSIVE NOT RELIABLE Marcela the owner is the biggest liar ever she will give you any excuse as to why your stuff is not ready and as to why she needs more time but in reality it's cause she is doing nothing to fix it you have to be constantly bugging them instead of her giving you a update but she is fast to take money I ordered a dress for my daughter's quinceanera October 2025 until present day July 2026 still have not received it and $2000 was paid for package keeps on giving me the runaround as to when The dress will be ready. I do not live close. I live five hours away and three times a date was set to pick up the dress each time I drove over there. She did not let me know till the day of the meeting that the dress was not ready very unprofessional. I would recommend to stay away from this business.SCAMMERS read more

I had a horrible and extremely stressful experience with this business. They took $750 from me and failed to deliver the dress I ordered for my daughter's quinceañera. I placed an order in October 2025 for a quinceañera dress that was supposed to arrive in February 2026. When February came, I was told it would arrive in March. In March, I was told it would arrive in April. With my daughter's event in May 2026 only two weeks away, the owner still did not have the dress and could not provide any estimated arrival date. A quinceañera is supposed to be one of the most beautiful and memorable moments in a young woman's life. Instead, this experience was filled with stress, disappointment, and uncertainty. My daughter was left without the most important part of her quinceañera, and a time that should have been joyful was overshadowed by the owner's failure to deliver on her promises. To make matters worse, the owner has shown no compassion, accountability, or urgency in resolving the situation. As of today, I still have not received a refund and continue to be given excuse after excuse. Due to the business's failure to provide the dress or issue a refund, I am pursuing legal action to recover my money and hold them accountable. This has been one of the worst customer service experiences I have ever had. In my opinion, this business is unprofessional, unreliable, and dishonest. I strongly caution anyone considering doing business here to think twice before trusting them with their money or an important event. read more

For Accountability, did business is the worst ! Avoid this place and save your self a headache and a stressful situation! The owner will ignore all your calls and put excuses as why she can't answer or talk right now , we been dealing with her since October 2025 and as of now we have not received any money back or call backs from her ! She failed to deliver as she promised and just took our deposit $ .. avoid at all cost ! You don't need this extra stress on top of everything else you are dealing with for the quince! AVOID ! AVOID !! AVOID !!! read more

DO NOT RECOMMEND THIS PLACE!!! MARCELA, is a very unprofessional and LAZY PERSON. if you want headaches and stress, go ahead and do business with this lady. She has fallen behind schedule by 3 months. For invitations and misc items. No agan nogocio con este establimento. Marcela es una persona que no save correr su negocio. Muy mala experiencia desde la primera ves que no pudo mantener su cita. read more

Una experiencia muy estresante y decepcionante. Desde el principio la comunicación con Marcella y Lourdes fue muy mala -- no respondían mensajes ni llamadas, y tenía que estar insistiendo para obtener una respuesta. Todo fue tan desorganizado que me causó mucho estrés y al final decidí mejor rendirme y cancelar todo: la invitación, las fotos y el video. Fue una gran decepción, no recomiendo este lugar si buscan un servicio profesional y confiable. Consejos para el negocio: Mejoren la comunicación y el seguimiento con los clientes -- responder a tiempo hace una gran diferencia. Sean más transparentes con los tiempos y las expectativas para que uno no se sienta en el aire. Es importante tratar cada evento con cuidado y profesionalismo, especialmente cuando los clientes confían en ustedes para algo tan especial. Un poco más de organización y atención al cliente podría cambiar por completo la experiencia. A very stressful and disappointing experience. From the beginning, communication with Marcella and Lourdes was terrible -- they rarely answered messages or calls, and I constantly had to follow up just to get a response. Everything was so disorganized that it caused me a lot of stress, and I eventually decided to give up and cancel everything -- the invitation, photo, and video package. It was a huge disappointment, and I would not recommend this place to anyone looking for professional and reliable service. Tips for the business: Improve your communication and follow-up with clients -- timely updates make a big difference. Be transparent about timelines and expectations so people don't feel left in the dark. It's important to treat every event with care and professionalism, especially when clients are trusting you with something special. A little organization and better customer service could truly change people's experience for the better read more

If i could give negative stars I would give her -100. Marcela is the worst person in history. She is rude, unreliable, untrustworthy, unprofessional the list can go on. She never answers calls or texts but when it comes to her money she is quick to be asking and calling for it. When it came to my daughter's dress mind you i had booked her in October last year 2025. She didn't get the dress made until a month before her quince which I had previously went to "pick up" and we go to another store where this lady is barely making a shell of the dress. The day i picked up her dress it was badly made. I specifically asked for her dress not to drag and she went ahead and did what she wanted. My mom had to fix it herself. The picture person was also through her and total was $1,600 the day before my daughter's quince i only owed her $300. I let her know she would receive it once all pictures and videos were given to me. She threatened she would not send the photographer unless i paid the balance and she let me know that the photographer knows I did not want to pay at all like if i owed the whole balance. She went ahead and yelled at me and told me obviously money was a problem since I couldn't pay her the last $300. Super unprofessional and rude especially when she never is there to truly assist. Instead of easing things she made it even more stressful. I advise to not book with her at all!!! Trust the previous reviews. She will say those reviews are from a past owner but she is straight lying to your face. MARCELA is the owner and all these nightmare experiences are thanks to her!!! Worst person to be in this type of business. I have not received anything from my package and she continues to ignore my calls and text. Next step is to take legal action. read more

the worst dont hire save your the headache she has been canceling on me to pic up my photos and video my event was last year december!!!! you have been wornd !! dont hire they will not give your vidoe and photos always cancel on me read more

CAUTION!!! This establishment is very unprofessional and crooks. Safe your money and time do not make business with this kind of company. They have many business names for a reason. My family came here for my niece's quinceañera and items are poor quality and to top it off some items are still missing. read more

i had my daughter's 15ñera payed $20,000. marcela & lulu did a great job,everything was very well organized....i think is one of the best events i've been & seen. thank u so much read more

Very bad experience with marcela and Lourdes that works in this shop. Lourdes did give me my pictures and USB for my video. Once I got home to see my daughter video nothing was in it. So I call Lourdes to let her know what was going on, she never answered my calls and texts and she did read them. So I call marcela to help me she yes I will help u. After that she never call me back never gave any updates. So I don't have my daughter's sweet sixteen video. How could a person be so cruel and not give me my daughter's video. I will get justice for my daughter video. read more

Quiero darles las gracias infinitas a esta tienda por haber salvado los quince de mi hija. Tuve una mala experiencia en otra tienda y aquí pudieron hacer posible el sueño de mi hija. Por mi situación de emergencia me hicieron una chulada de vestido en 3 semanas!!! Pero un vestido hermoso! Todo el paquete completo. Perfecta comunicación siempre me tubo la corriente con el proceso. Se los recomiendo 100%!!!! Calidad, ética y responsables!! read more

Nova Bridal Event - Wedding Planning Near Me - Huntington Park, California

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do NOT buy from here super bad service never has anything here on time. dresses don't even come in good quality and she never has them here on time. marcela is super disrespectful and she never answers ur calls. Gets mad when she is confronted as well. don't go here you'll get very stressed. overall very horrible experience!!! read more