I've dumped a ton of bread in this store and have generally had a good to excellent experience. But…read moreif you want to peeve me out deliver me to a sales person that is so high pressure he must moonlight as an auctioneer or carnival barker. All I want is a 30 inch flat screen for an extra bedroom and this cat just won't STFU, alerting me to deals on mattresses and appliances on full blast that are not remotely on my radar. Like I said, I try to frequent businesses that have treated me right but now I know why people go to Walmart and snag a $200 TV off a pallete and call it a night. Chill out brother. Three stars for previous experiences.

I bought a Bosch refrigerator on 10/2/25. the ice broken 1/15/26, then the freezer, and finally…read morethe refrigerator. PC Richard's don't help you they just tell you to call Bosch. Bosch is awful and as of today, 3/9/26, I still don't have a refrigerator, freezer, and ice that works. Finally, PC Richard's says they wlll issue a store credit for a new item. I want a refund and they say no because I have had it too long! They ignored me pleads for help for the last 7 weeks and now have the nerve to say I cannot get my money back because the refrigerator has been in my hose this long. They are a real joke of a company. I don't want to deal ever again with PC Richard's or Bosch.

I was shopping there for two items and I needed assistance with one item which was under the Sony…read moreproducts for PlayStation. One of the guys came up, annoyed after being asked to help out a customer, and he kept complaining that there was not on the shelf, which means there was none in stock so two other guys came up to the counter and started to try to find the product that was missing and multiple of them said it was out of stock and they were not gonna go look for it. One particular gentleman, the Hispanic, big nose, one says on his radio in front of me the customer is getting mad hurry up. Keep in mind I never said anything. I just sat down on the chair that was in front of the register. The only gentleman that seem to be helpful was the one that was in charge of gaming, which was probably the manager or whatever and the other one who told me to go to the front desk for the earbuds.. But to me personally, if you're working at Best Buy and you're working in customer service, you would think this location would have better quality in their emotions and in the way they're outputting their behavior to customers. This is not the only time I've had a bad experience. Another lady started complaining about how DoorDash was a capitalist company, and it was just thriving off its customers in front of multiple customers. I would avoid this location of your needing help, but if you're there to shop and you know what you're gonna get, then definitely buy at this location, but if you're needing assistance to look for an item, they have pretty shit attitude.

This location has a great professional team. The staff at the cashier were awesome, especially that…read moreone lady. I believe she is the lead in that department. She was willing to assist and went above and beyond to even try to locate a hard to find item for her customers. Truly appreciate that. Even though at the end of the long wait, I wasn't able to make a purchase, but I appreciate the service they provided. Great work!

Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

Excellent experience! Eric was a great help through the entire process. Great price, fast delivery…read moreand follow up.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

What's the point? I…read morewalk in to get two simple electronic items. Store clerk: "can i help you?" Me: "Yes, I'm looking for..." Store clerk: "Oh yes, alot of people ask for those but we don't carry them in the store any more, you can only get them online, but you can order at our terminal here" Me: "No thanks, I'll get it later, I also need a ...." Store clerk: "Yes, we had some in special for black friday but we don't carry those in the store any more either. You can order online or go to best buy" Me: "Thanks (not). See Ya" What's the point of having a store front if its just to get you to order online. I could have done that already but I wanted it now, which is why I went to a store.

Outstanding Service from the Tech Support Dream Team I've…read morebeen a loyal Micro Center customer for over 25 years, and that's almost entirely thanks to Rob Brown in the Tech Support Department. Rob is simply the best--knowledgeable, patient, and reliable. He's been my go-to person for a quarter century, and there's a reason I keep coming back: he knows his stuff and genuinely cares about solving problems. Francis Cioffi, who was Rob's manager for many years, has also been incredibly helpful throughout the years. Both Rob and Francis have an encyclopedic knowledge of products and always take the time to find the right solution. This past Sunday really showcased what makes this team exceptional. I brought a friend in who was having issues with her two-month-old Acer Aspire. David Merritt was able to push through a replacement and arrange for the hard drive transfer. Francis made sure the hard drive got to tech support quickly so we wouldn't have to make multiple trips. Then Rob worked through the hard drive replacement and did extensive troubleshooting--nothing about this repair was straightforward, but he stuck with it until everything was working properly. The level of expertise, dedication, and customer care from Rob, Francis, and David is why the St. Davids Micro Center stands out. They don't just sell products--they build lasting relationships and truly support their customers. Highly recommend asking for any of these folks when you visit!

Last week, I brought my MacBook Air in for a screen replacement. I scheduled a free consultation…read morethrough their website, and when I arrived, my name was already listed on their service screen as waitlisted. The wait was short, and the staff member who checked me in was incredibly kind and patient. I'll admit--I went in expecting the stereotypical grumpy tech experience, but that couldn't have been further from the truth. Even an older couple ahead of me was treated with care and patience as they asked questions about setting up their new device. It was genuinely impressive. After taking in my laptop, they let me know they'd need to order parts from Apple before proceeding. Since parts only ship on weekdays, they offered to keep me updated via my preferred method--text--which I really appreciated. Throughout the week, their communication was prompt and clear. I was notified as soon as the parts arrived and when new issues came up. That's how I learned that, in addition to my cracked screen, my battery also needed replacement. Via text, I was quoted around $426 for both repairs, which I agreed to, assuming it reflected the total cost for parts and labor. However, when I picked up my laptop yesterday, the final bill came out to over $800. The original ~$426 quote didn't seem to correspond to any of the line items on the receipt. Had I known the total would be nearly double, I likely wouldn't have moved forward with the repair. All that said, I truly appreciated the professionalism and attentiveness of the staff. I just wish the pricing had been more transparent and consistent. Here's hoping my now very expensive (and not-so-new) laptop lasts another 10 years to make it all feel worth it.

Jonathan was super helpful and accommodating! Was able to get a bed and air conditioner quickly and…read moreefficiently! He was super knowledgeable about the products making the selection easy. Will definitely be returning!

Store in east brunswick Untrustworthy…read more Sell me a broken fridge kitchenaid, it's not a present , they refused to return or replace even if they have the policy in place. Like I said the store and corporate not a good customer service or service after sale Products maybe 2nd grade and sale in as A and need a repair. Not confident not recommended store

Nintendo, Sega, Sega CD, N64, PS234, Gameboy, PSP, oh my!!!…read more It was like walking into the gaming museum. This is where all the games go to be reborn and reintroduced to a new generation. As a gamer myself, I was completely elated and the little boy in me could not help but be in supreme awe of the store. Do I wish it was a little more organized yes (that's just me and my need to want things really neat) and according to the owner it was when he was in a bigger store a couple of miles away. Oh, had I known about him before and seen that store. I think I would've worked there part-time just to sift through all the games I've played and maybe replay them just for fun. See how far I can get through Mega Man X, Contra, TMNT and even the Power Ranges on SNES. Sorry, I had a that's so raven flashback moment. I'm back. Where was I? Oh yes, The variety of games, accessories, systems, cables. You name it, he's got it. Even if you don't see it, he'll know exactly where it is. The owner is super nice and lets you browse until you get tired. I am looking forward to going back to check out more games. I mostly get games to send to nephews overseas and they are already excited for what I'm sending. The prices may seem high, but honestly what you probably paid to have them when they first came out was double if not more so to me he is being fair especially for a small business.#SupportSmallBusiness #Gaming #ForeverTheCoolNerd See you soon and thank you for taking me down memory lane. It was so much fun!

The best video game store ever , 1000" of old retro games and new releases…read more No bad prices , good customer service and support.

I just wanted to say thank you to Janasia (inside of Starbucks) for the great service today. You…read morewere friendly, efficient, and made my experience really enjoyable. I truly appreciate it!

Spacious and clean and lots of parking with ev chargers. Has the customized carts for 2 kids.read more