On time, polite and efficient - excellent all round. I have used Command Pest control for many…read moreyears.

Felipe is great. Will request him every time. Dave the owner stood by his company. Great example of…read morewhat a company can be no questions asked about warranting the work they did

Once again Native Pest Management has surpassed my expectations!…read more Johnathan the technician that serviced my home today was excellent. He was polite, considerate, and friendly. I wish all companies in Florida were managed as well as this one. Excellent customer service and communication skills. Thank you so much for the great service.

Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

Highly recommended.Very efficient .Easy to work with.Very reasonable pricing.Highly satisfied very…read moreflexible to work with

Called and Andres was out the same day and set traps which ultimately killed the family of 10 rats…read morewho were enjoying my crawlspace above the bedroom and in garage. He was out almost daily for a couple of weeks, and they did his best to locate and seal exterior access points. Andres comes and does the work himself being experienced by working for a national company for many years before opening his own shop. The cost will depend on the extent of the problem and your desire to live or not live with rats, as borders.

Another 5-star rating goes out to Petri's representative, Javier. If I could give him more than 5…read morestars, I certainly would. Thanks again, Javier, for your awesome work at keeping my interior house free of pesky insects. You are the Very Best.

If I could give zero stars, I would…read more We scheduled our home to be tented for termites and arranged our entire weekend around it, including renting an apartment for our family because we couldn't stay in our home during the fumigation. A few days before the tenting we were told we needed to stay out of the house for an extra day because they wouldn't work Sunday. The rental cost us approximately $1,600. We had multiple confirmations and meetings with James "Jimmy" Dawkins ahead of the appointment. On Friday (6/26/26) the day they were supposed to arrive, our representative, Jimmy, told us someone would arrive late afternoon/early evening to begin the process. We waited. And waited. We followed up multiple times throughout the afternoon and received no response. By 8:00 PM, we had no choice but to leave for our rental because we couldn't risk being stranded without somewhere to stay. No one ever showed up. The next morning, Jimmy finally contacted us and admitted the missed appointment was his fault due to a scheduling typo. His solution was to have the work done on Monday instead. That was completely unacceptable after everything we'd already been put through. When we insisted the work be completed as originally planned, he said, "Okay, okay, give me five minutes." We never heard from him again. We then called the office and spoke with Lisa, who was genuinely kind and tried to help. She said her supervisor, Brian Gastineau, would call us. He never did. Lisa even followed up with us later to confirm that no one had contacted us - which they hadn't. To make matters even worse, the company charged our credit card Friday night for work that was never performed and then emailed us an invoice the following morning after they admitted they never booked the appointment. Mistakes happen. What separates a good company from a bad one is how they respond when they make them. In our case: No one showed up for the scheduled service. Communication was virtually nonexistent. Promises to call us back were repeatedly broken. Management never contacted us despite multiple opportunities. We incurred significant unnecessary expenses because of their mistakes. We were charged before the work was even completed. This experience showed a complete lack of professionalism, accountability, and respect for our time and money. We trusted this company with a major service that required careful planning, and they failed us at every step. I sincerely hope no other family has to go through what we did.

I scheduled an annual termite inspection. I have a 3000 square foot attic and the inspector…read morerefused to do anything more than stick his head into the attic and check about 10 square feet of the attic. This is not the first time this has happened. This company is LAZY and hires people who don't want to work.

Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony

Stacy is a consummate professional who evaluated, strategized and successfully removed a large…read moreiguana stuck in a false ceiling space in record time. Root cause utilized to prevent further occurrences. I can't give Blackout Pest Control enough kudos for a job well done!

Wow, wow, wow!! I am so impressed with Blackout Pest Control. I had an issue with activity in my…read moreattic, suspected rats, and I originally contracted with a different company, which was unable to resolve the issue. When I reached out to Stacy at Blackout Pest Control, she immediately went to my home, inspected the situation and spent time thoroughly outlining her plan. Throughout the process, she has been super responsive, helpful and knowledgeable. I highly recommend using Blackout Pest Control!!!!!!!

Amazing service. Nick was at my home same day for bee removal in back yard. Very professional and…read moreeasy to deal with. Highly recommend this company for your pest control needs. Thank you !!! AAAA +++++

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

They've tented 3 separate houses for me and have been great every time. Speed, communication,…read morepreparation and clean up have all been impeccable and at a very reasonable price too. I can't say enough good things about them.