Maddy was our sales person and helped my dad buy a g80 m3 she was nothing but nice and…read moreknowledgeable. If you buy a car here ask for Maddy!!!! She's the best.

First off, let me state that I absolutely hate hate hate dealing with car dealers and their pushy…read moresalesmen. I'm sure there are several factors that make this car purchase one of the easiest and most enjoyable ever for us. 1. We're older and no longer impulsive 2. We did our due diligence in our research before contacting anybody 3. We know our financial situation and credit scores so there were no surprises 4. We refused to settle for anything less than our expectations 5. Josh Reynolds - our salesman 6. Pricing listed within Fair Market Value rather than MSRP 7. Carfax emailed to us by Josh the night before our appointment We located this particular car online. When we called the dealership to verify if the car was still on the lot we were told "yes". We scheduled an appointment with Josh for 9:00am the next day. Upon our arrival, the car had already been pulled up to the front and ready for us to take out and test drive. Each of us provided a photo copy of our driver's license and in return we were given one hour to take the car for a test drive. We were both thrilled to test drive without a rep in the car with us so that we could talk comfortably among-st ourselves as well as dissect the car in private. Within 45 minutes of our test drive, we knew we would be taking this car off their hands. Since the pricing was fair, negotiations were not necessary. While filling out paperwork, we were offered complimentary beverages and snacks. Several banking institutions are available to guarantee the lowest % rates. The whole car transaction was completed in less than 2 hours (45 minutes were test driving). Additional warranties were offered but not pushed when we declined them. The car was detailed and filled with gas while we were filling out our paperwork. The license will be mailed to us so that we do not have to drive all the way back to the dealership (1 hour drive for us). We stole a 2013 Acura TL Advanced package with less than 12k miles and still under factory warranty. Thank you Josh for your time and honesty. By far the most favorable car experience for us both to date.

Just bought a 2014 Nissan Sentra from here the customer service is amazing and family owned very…read morereliable cars and prices loved my visit here and now have a good reliable car, will come back for more in the future for sure!

Thanks guys for being apart of this new adventure in my buying my BMW X5! People, I'm telling you,…read moreeverything was great from start to finish. I came in from Phoenix just to take a look with no intention to buy. But, I saw this gorgeous x5 listed that had everything I wanted. I felt heard and listened to during the sale. This is a stand up dealer. Definitely would buy from them again if I'm ever back in the area and looking to buy!

I was very happy with my experience at Dinsmore Auto Group Tacoma. Zacc was great to work with. I…read morewas very hesitant of the car buying process. I waivered for weeks before committing to purchase. Zacc was very knowledgeable and explained everything step by step. He made the entire process quick and easy. He made sure that he showed me cars within my budget that fit the needs of my family. He even continued to put in work after I made my purchase. About a week after purchase, I got a call from him stating that he found a lender offering a lower interest rate and was able to lower my monthly payments. Usually when you buy a vehicle, that's it. Zacc was intentional about checking back in and making sure that I was enjoying the vehicle. Taking that extra step made this entire experience even more memorable. I appreciate all of the work that he put in.

They helped my stepson get into a car. They were very friendly and very helpful…read more He was the first time buyer with very little down and they worked with him and got him into a very nice car

I tragically lost my beloved car in a horrible accident this morning that was not my fault. We…read morethankfully found an EXACT replacement by afternoon at Vista! Same year-make-model of my 22 year old car. Talk about divine intervention‼ This dealership will work with you with any credit score, on any budget. They make the magic and dreams happen! Dont worry about your credit score, come here... they were able to get me financed at an unbelievable rate. They didnt care about my credit, they were happy to work with me regardless of my credit score. No pressure, just honesty. Easy breezy, stress-free. Their cars might cost a bit more than the others. All in all - yes, I paid more than I should have, but I got the EXACT replacement, dependable car - win-win‼ When you buy a car here you are supporting a small, independent local dealership. Tyler (sales) and Christian (F&I) will take care of you and get you back on the road again. Many thanks! I would highly recommend this independently-owner dealership to anyone for stress-free, zero-pressure car shopping.

Poor job of investigating vehicles, lacked knowledge of existing major issue. Check engine light…read moreshortly after driving off the lot, for two bad catalytic converters (both sides $2k fix). The truck I bought appeared to be in great shape, salesmen told me it had no issues, that they have a shop check everything over in detail. My guess is at some point they used a short term additive to fix the engine light, lasted just long enough for me to test drive and get down the road. After politely following up and asking for some help, I was told to kick rocks (not literally, just 'sorry vehicle sold as-is'). Dealing with Christian Taylor (salesman) was great, I appreciated him, but the establishment as a whole is not to be trusted.

From the first moment we stepped in to Toyota of Tacoma to put the reserve down on our Grand…read moreHighlander, we felt very welcome and like family. We live in Sammamish, so Tacoma wasn't the first place we thought of looking. However, after we went for a visit, I can't imagine going anywhere else. We worked with Kylee, Anthony, Bob and Kerry and all were absolutely incredible to work with and so friendly. The low-pressure, family-type atmosphere throughout the whole process made this dealership stand out from any we've ever worked with in the past. The buying process was very smooth and they were able to find me a rate that beat anything else I could find. Regardless of the drive time, Toyota Of Tacoma will be where we continue to visit when in the market for another vehicle.

I had a worst experience with this dealership…read more I understand that an initial trade-in estimate is not a final offer, and I knew the value could change after the vehicle was inspected. However, I made the long drive to the dealership because I reasonably expected the final offer to be somewhere close to the estimate I was given. After arriving, I waited for over 90 minutes, only to receive an offer that was about 35% lower than what I had been told. When I questioned the huge difference, the salesperson immediately admitted that he had mixed up my information with another customer's. There wasn't even a moment of hesitation. What bothers me most isn't that a mistake was made--everyone makes mistakes. It's that the mistake was never corrected before I made the trip. If my information had already been mixed up, why wasn't I contacted before I drove all the way to the dealership and spent over an hour and a half waiting? To make matters worse, there was no sincere apology or acknowledgment that my time had been wasted. I understand that this is a large dealership and you probably have no shortage of customers, but customers also have choices. I wasn't asking anyone to do me a favor--I came because I relied on the information your staff provided. This is not the level of professionalism, communication, or respect for a customer's time that I would expect from a Toyota dealership. I hope the dealership improves its internal communication and treats future customers with the honesty and respect they deserve.

Looooove my new car. The entire experience was smooth and…read moreeasy. Thank you for working with me. They guy who did my financing was fast and friendly. Noah

Terrible Dealership! Stay away. They charged me for a warranty they never purchased. I had to…read moresue them to recover funds. Sleazy dealership ran by dishonest people

If you are looking to purchase a quality used vehicle I would highly recommend that you visit…read moreTitus-Will Used Cars in Lakewood, WA. And I would also highly recommend you contact Richard Samuels. I purchased a 2024 Chevy Silverado from Richard and have to say it was the absolute best car buying experience ever. Richard was a total class act! The entire experience was totally stress free and no negotiation games. Richard and the team made the experience very pleasurable!

Best experience at a dealership ever. Worked within my budget, made sure I got what I wanted. These…read moreguys were not pushy at all! I felt like it was good friends trying to help me get what I wanted. Talk to Larry and Sam. They have multiple lots to pull from. I went to Lakewood and they dropped what they were doing to run to Sumner and back to get the car I wanted at a price that was reasonable to me. I will be coming back to them when it's time to trade in.

Buying a used car can be stressful, but this dealership made the entire experience easy and…read moreenjoyable. From our first conversation to the moment we drove away, everyone was friendly, professional, honest, and never once made us feel pressured. Their communication was excellent throughout the entire process. They were transparent, answered every question we had, and took the time to make sure we were comfortable with our decision. It's rare to find a dealership that genuinely values integrity and customer satisfaction the way they do. They went far above and beyond to earn our trust, and it was clear they stand behind the vehicles they sell. That gave us real confidence, especially since this was our daughter's first car. The vehicle came with a clean history, thorough documentation, and the peace of mind that comes from working with people who truly care about their customers. If you're looking for a dealership that treats people with respect, communicates well, and believes in doing business the right way, I highly recommend them. This was one of the best car-buying experiences we've ever had.

Just bought a Mazda3 from Al. He was quick to respond and…read moremade the process easy. Will be checking out what they have next time I buy a car.