Do not use M&M Moving Company…read more We hired M&M Moving Company on the recommendation of a friend. In hindsight, I think my friend must have been referring to a different M&M Moving Company because this company, based out of Montgomery, TX, was anything but professional and competent. They arrived, not with a moving truck, but with a large trailer. We told them right away that this would not hold all of our stuff (stuff we had already detailed for the company via email and phone) but they insisted it was the same square footage as a full-sized moving truck so we proceeded with the move because we were already behind schedule. There were 3 men, including Mark, one of the business owners. We discovered during the move that the two other men were new and had no experience moving. This is perhaps part of what contributed to the slowness of the loading. What should have taken no more than four hours ended up taking seven hours. We were, of course, paying by the hour. And, just as we had surmised, they did not have enough room to fit our stuff. Instead of telling us this early and letting us prioritize what items needed to go most, Mark announced this at the end of the seventh hour, which resulted in the company leaving behind a large amount of stuff that really needed to be moved such as kitchen ware and appliances. They were very rough with our items. Boxes were smashed, stuff was turned sideways, and in a bizarre choice, the legs of our piano were removed, the piano turned sideways, and the legs left behind in Houston. I did not realize they had packed the piano so roughly until we arrived in Austin (with no piano legs). They broke an antique washstand and could not get the refrigerator out of the house in Houston without taking off the hinges of our rental house's front door (even though it had been delivered through that same door without issue). They took the wrong route to Austin, or a wrong turn somewhere, so that a trip that should have taken under 3 hours ended up taking them almost four. Remember, we were already late in our scheduled time since they a) arrived late and b) took a very long time to pack most of our items (though not all). In Austin, they delivered stuff into the house so haphazardly that they continued to smash boxes, scratched our floors, and finally realized the piano legs were not with the piano. Thus, they left the piano propped up on bricks. Mark apologized at the time for the delays and the inability to get all of our stuff moved. He offered us a deal to move the last of the items on a later date, either 3 or 7 days from the first move. We were hesitant, but figured this might be the cheapest route for getting the rest of our items (and we had not yet had time to survey the damage throughout). We agreed on a second move date for the following Sunday and called Mark the next day to verify and they provided us with a written contract to formalize the agreement for a flat rate charge to move our remaining items. On that planned Sunday, my husband, who had returned to Houston specifically for this purpose, got all the remaining boxes and items organized into a single spot and ready to load quickly, but M&M Moving Company never showed. He waited two hours, assuming they were running late as before, then called Mark. Mark seemed upset about the price he'd offered us and tried to raise it and then just said he wasn't coming. So, my husband was left in Houston with no way to get the remaining items to Austin, where he needed to be in a few hours. We chose to have him return to Austin, leaving the remaining items behind and planned to find another mover or rent a truck ourselves to move the last of the stuff before the end of August (when our lease expired), since we still had another weekend left in the month. In the meantime, Hurricane Harvey blew into Houston and soaked many of our boxes that were left behind. Remember, all of these items would have been moved if a) M&M Moving Company had brought the right-sized truck or b) if they had honored their promise to move the rest of our stuff. Due to the hurricane, we ended up having to extend our lease by a few days to allow us to retrieve our items after the flooding abated. Many of them were waterlogged and had to be discarded but we filled our Penske rental and brought the rest back to Austin ourselves. Our move was a nightmare with this company and we plan to let all our friends and neighbors know how unprofessional this company was with our schedule and our homes. We are also officially filing a complaint with the Better Business Bureau.

I referred them to friends of ours very recently, I am so embarrassed at the job they did for them…read more They broke wheels off of a coffee bar, broke the hutch on their desk, also left an item on the truck, going past 2 weeks now they still have not brought it back them. M & M calls them or messages them and says we are bringing it, but never show. I sat and watched one of the movers going down the ramp of the truck and spilling containers over and then saying oh well. They didn't unwrap several items that were wrapped with blankets we went outside and told them, they never came back in to finish and left. There is no excuse for what occurred. Now yesterday all of a sudden thery get a call from another person saying they have the item, the leg is broken on it and they wanted to get it fixed. ist time in 2 weeks this was ever mentioned. How does your company do something like this to such nice people I just do not understand. Never use this company.

Hey all! I'm a local Realtor and have proudly used The Knot Moving for my clients, me and my family…read moreat least 40 moves in the past 10 years. I highly recommend them to anyone looking for the best service and care for your belongings. They are honest and upstanding people who take pride in a job well done. You won't regret calling them, they are the BEST!

Do not hire this company. They claim they have Insurance until they damage your fur or TV in my…read morecase. They busted the screen on our LG 75". Now it's not usable. Asked them to cover cost of replacement. Said he only has $800 if over time he can get some more. Says the boys didn't damage it. But they broke my deer head to and we didn't know until we found it ourselves. Your better off going with a real moving company

I recently used Jonah's to move my mom. We had used them 4 years ago and were satisfied so I called…read morethem again. Andre and Antonio were our movers. They were on time, polite, very efficient, careful and fast. I enjoyed working with the two of them. The move went smoother than I expected because of their professionalism and efficiency. They moved my mom's piano, which is her prized possession

Everything! Great guys. Nothing broken nothing lost. On time. Used more than once. Christian…read morecompany!!

These guys were absolutely unprofessional. I hired them once for my daughter and they arrived late…read moreand then when they finally arrived they did a decent job. I called them back because I love to support small business and when he couldn't make his agreed upon time he told me to "tell my daughter to go to uhail and pick yo a couple guys to do the job" (I have text to prove this). Then he left my daughter at the last minute hanging on a Saturday. Trying to find someone last minute was difficult AND more expensive. These guys don't have a truck they go and rent a Uhaul and then show up when they want to. Completely unprofessional. Would definitely not recommend!

From the owner: We are both very experienced & work well hand in hand. Anything you need moved just give me a call…read more We come with all the necessary equipment to insure every job is smooth and professional.

They got the job done in a timely manner which I appreciate and made a requested drop off at…read moreGoodwill--thanks!

Used Love's Pro Moving to go from Woodforest, TX to Chicago. From our first call with Josh to the…read moremove in Chicago being completed, it was the best moving experience we have had. Doug QB'd the whole move from packers, loading, driving, and unloading in Chicago. So, on point, professional, and very courtesy. Team's both in TX and Chicago were highly effective and very stress free. There was a real sense of just being in the move without any drama that movers can bring. It was as good of experience as you could have for an out of state move. Payment structure was very good and price was very fair. Would definitely recommend this company based on our experience. No damage to report. Packing was outstanding. Very hassle free!

I have used Shark Movers for multiple moves, including my mothers move and these have been the best…read moremoving experiences we have ever had. Starting and ending with Fermin the Supervisor, and his team Mike and Alex which are also great. They were courteous, organized, fast, professional and treated our home with the highest quality of care. These guys go the extra mile. I won't go anywhere else. Thank you very much for taking great care of us!

I have moved several times over the past 60 years and I cannot say enough about Shark Movers…read more Unfortunately they were not available where I was living. They are tops in my book. If I move again they will definitely move me. Thanks so much for taking such good care of my things. Everything came unpacked perfectly.

Highly highly recommend this company. From the initial consultation to our actual move, they were…read moreEXCELLENT. They answered all our questions regarding setting up our move. Before the move, they called to review everything and confirm the date and time. The day of the move, they showed up on time, and every single mover (Ty, Deandre, and Johnathan) was kind and helpful. They took care with our belongings, and ensured there was no damage to our stuff. Not only did the manager Brian call during the move to ensure everything was going smoothly, he even showed up and helped. I was extremely impressed with the level of service we received. Beyond exceptional.

Would not recommend, would never use again. I stood with the mover and specifically pointed out a…read morefragile item with specifics on side table, asking him to be careful -- damage happened anyway. Worse, they damaged it along with dropping some of my belongings in muddy greasy water and never told me. I found out on my own afterward and when I pointed it all out, the response was, oh yea. When I filed a claim with photo evidence and spoke with the manager, I was asked to change my survey answers before they'd settle, because it "looked bad" on the manager. I refused. Their final offer: a $50 check arrived. Not close to covering the repair and replacement, and the whole experience left me feeling deceived.