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    NYC Vegan

    4.1 (8 reviews)

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    Tazza Kitchen Short Pump - Front Dining Area

    Tazza Kitchen Short Pump

    4.2(536 reviews)
    1.8 mi
    $$

    I really wanted to enjoy Tazza Kitchen. The food was actually really good, which somehow made the…read morewhole experience even more frustrating. When we first walked in, the place was pretty crowded, but we were able to grab a couple spots at the bar and figured we'd settle in for a good night. That's where things went sideways. The bartender appeared to be the only one working, and while I understand being busy, the attitude and behavior were honestly shocking. Every interaction felt aggressive. Remotes getting slammed around. Napkins and pens tossed onto the counter. Water being splashed onto the floor like a toddler throwing a tantrum. The entire atmosphere at the bar felt tense and uncomfortable. It got to the point where we almost felt awkward ordering anything because every request seemed like it was ruining their night. At one point another couple sat down next to us and almost immediately started looking around like, "is this really happening right now?" I actually ended up warning them that no, they weren't imagining it, and that it had been our experience the entire time too. That alone should tell you how uncomfortable the atmosphere was. Which is unfortunate because the kitchen actually did their part. The food was good. Really good. But good food only carries a place so far when the service makes you want to leave before the meal even arrives. I've worked in and around hospitality long enough to understand busy nights happen. But there's a huge difference between being overwhelmed and taking it out on customers. Tazza Kitchen has the food figured out. Now they just need the front of house experience to match it.

    I went to the Southside location once and got the world's worst service. I had actually forgotten…read moreabout that when someone suggested we go to the Short Pump one. Unfortunately, there was still not great service again. The server was professional and polite... but he wasn't present. Someone else brought our food out. He checked on us for the first time when we were almost done eating. I had to ask the hostess for the check. The food was just okay. If it had been amazing, that might have been worth waiting for, but it was forgettable. The menu is blah and standard. Nothing exciting. The flavors, meh. I got the arugula and proscuitto pizza last time. Someone at our table got that this time. It looked really dry. I ordered salmon because I thought you can't mess it up. It was just okay. The ambiance, it's like a typical mainstream place. Pretty cookie cutter. The parking lot is really tight. There really is nothing to recommend this place.

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    Tazza Kitchen Short Pump - Brick Oven Crab Cakes and Local Greens

    Brick Oven Crab Cakes and Local Greens

    Tazza Kitchen Short Pump - Seasonal Craft Cocktails

    Seasonal Craft Cocktails

    Tazza Kitchen Short Pump - Brick Oven Nachos

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    Brick Oven Nachos

    Pho 1 Grill

    Pho 1 Grill

    4.3(434 reviews)
    2.6 mi
    $$

    Came in for a work lunch meeting one weekday... They were pretty busy, but there was no delay in…read moregreeting us seated. Service was very friendly and helpful. Their menu is typical Viet/Pho. Opted for crispy veggie spring rolls to start - they were excellent! Perfect texture and great flavor! The dip that came with them was awesome! I'm not into peanutty sauces, nor hoison and this was a sort os soy sauce type thickened sauce with nice flavor. On to the entrée - I got chicken pho - Again, great! The accoutrement that came with it was "ok" not as fresh as I'd like, but still worked for my needs. But the broth was so very tasty! The chicken was decent as well. Definitely would come back here... it was pretty good!

    Go here for the pho. Seriously. All the broths are different and just absolutely delicious…read more The Thai appetizers, however, are a swing and a miss. Even the Thai sauces were...wrong. Also, their hoisin sauce was a cheap offbrand and fish sauce/vinegar dipping sauce was way too sweet. I don't understand why they bothered to add the Thai stuff at all...their extensive Vietnamese menu includes much, much more than the usual pho and bahn mi choices and it is all very very good ( we brought a large group, so we all got to taste a wide variety of dishes). Our water glasses were refilled a couple times, and all staff were friendly and helpful. Can't wait to try the take-home flan we ordered!

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    Pho 1 Grill - Indide

    Indide

    Pho 1 Grill - P1. Pho Dac Biet

    P1. Pho Dac Biet

    Pho 1 Grill

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    NYC Vegan - vegan - Updated June 2026

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