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    Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    2.4 (596 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    23 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Windshield wiper replacement

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    Jane S.

    Ask for Kay for an Outstanding Car Buying Experience! I had an absolutely phenomenal experience at Nyle Maxwell Chrysler Dodge Jeep RAM of Austin! I bought a 2022 Dodge Challenger R/T, and from start to finish, Kay went above and beyond to make it happen. When I first found the Challenger online, there weren't any photos yet because it had just been listed. I'd been searching for months for the perfect car, and this one turned out to be the car of my dreams. I reached out to the dealership, and Kay immediately sent me photos and a walk-around video. She had the car ready for us when we arrived, stayed late to answer all our questions, and was honest and transparent through the entire process. Kay worked incredibly hard to get us to the payment and rate we wanted--even with a ton of negative equity and only fair credit. The finance manager and team were just as fantastic--professional, communicative, and easy to work with. One of the most impressive things Kay did was personally drive the car to my house to test if it could make it up our steep driveway before we finalized the deal. Who does that anymore? That kind of dedication blew us away! The paperwork with Kristin was quick and painless, and the extended warranties were impressive. When we finally drove home, the Challenger was spotless, detailed, and everything I'd hoped for. If you want a dealership that will jump through hoops to make your dream car a reality, go to Nyle Maxwell! And ask for Kay! She's a woman of action who gets things done. As a female buyer, it meant the world to work with such a knowledgeable, genuine, and empowering salesperson. Thank you, Kay and the entire Nyle Maxwell team, for an unforgettable experience.

    Claudia G.

    We went in there to test drive a used Fiat that was advertised. It was a one owner vehicle that they had originally sold and then serviced throughout its life. Our salesman Isaac was friendly and no pressure, and the manager Bo immediately lowered the asking price by $500. We quickly received their best offer, and everyone was friendly and competent. No hours of back-and-forth ridiculousness, no added on "reconditioning fees", or making you sign on an X that you were going to buy the car that day - none of that terrible car dealership mumbo-jumbo that makes you want to scream. When we picked up the car, it was perfectly detailed and they didn't keep us there for hours trying to get us to buy extra things. All in all a very pleasant experience! Ask for Isaac, he was super low-key and knowledgeable salesman.

    Fees

    We recently visited Nyle Maxwell to see a 2020 Mazda CX-3 Sport (black) that looked well-maintained in the pictures. Unfortunately, the in-person experience was very different. The vehicle had several noticeable issues: * Strong cigarette odor inside the car. * Paint dots and marks on the doors. * Door fixtures stained with ash and scratches, which would take multiple deep cleanings to fix. * Trunk liner cover missing. * Car needed alignment (noticeable while test driving). * Rotors and wheels in major need of replacement/repairs, plus other mechanical fixes that would easily cost a buyer 2-3 months of expenses right after purchase. When we asked for the pre-conditioning report, the staff claimed they didn't have it--even though they're the same dealership that serviced it. Instead, the manager tried to justify the price by saying it was "the best deal" and blamed tariffs and sales trends for their aggressive pricing tactics. We also found out that their "best price" of $200-$300 less only applies if you finance through them. On top of that, they push a so-called "free lifetime warranty", but nothing is free. Their cars are priced above fair market value, and that "warranty" is simply built into the cost. And then there are the dealer fees. They presented a breakdown showing a Doc Fee ($225), License Fee ($108.50), Title Fee ($37.75), Road & Bridge Fee ($23), Inspection ($21.75), and Deputy Fee ($10). All of that was bundled into $426 total dealer fees. Other dealerships we visited charged around $250 total, so this was still inflated. The way it's presented also makes it look like you're paying a stack of mandatory government charges, when in reality it's just the dealership's internal fee package. To make matters worse, the manager demanded to see a comparable vehicle listing before even considering negotiation. By the time I found one, I realized just how overpriced this vehicle actually was compared to others on the market. The sales process felt pushy. Rather than addressing defects or negotiating fairly, the manager insisted it was already the best deal. Later, when another salesperson stepped in, she came across aggressive and unfriendly, which only made the experience worse trying to harshly sell their lifetime warranty. No girl. In the end, we didn't buy the CX-3. We found a better deal at another dealership, a 2021 model with 10k fewer miles, less damage, and a lower price. The difference in customer service was night and day. Nearby dealerships like Kia North Austin and Covert treated us with respect, were transparent, and actually listened. Takeaway: * Don't advertise a low price and then add inflated dealer fees on top. * Don't mislabel internal fees as government charges. * Don't sell cars with obvious defects and mechanical issues at inflated prices. * Don't fall for the "free lifetime warranty" pitch, it's baked into their inflated prices. * Don't make customers feel trapped by financing games. There's a reason this dealership has 2.5-star reviews and our visit confirmed it.

    35', power steps with lighting, front bumper, and winch.

    Wow, never thought I would be leaving a positive review for a car dealership, but I am so impressed! From the very start, communication from the sales team was great. I arrived at the dealership and my desired vehicle was waiting. After a couple hours I walked out with the deal and vehicle I wanted. I will say, who impressed me the most was Carlos, the accessories expert. They were able to get my accessories in the purchase deal, and yes that means I saved on taxes. Carlos walked me through what I wanted and with his knowledge we built my Jeep to best fit my needs. Love it!! Hope you have the same great experience I did with Nyle. And make sure you speak with Carlos before you close the deal, he can add any accessory you want!! Thank you Carlos and the entire Nyle team.

    Broken truck useless engine needs to be replaced with just 851 on my ownership

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    Horrible customer service. All contacts were very unfriendly, always in a hurry to get you off the phone and not helpful.

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    Page 2 of 15

    Ask the Community - Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    Review Highlights - Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    I've purchased 2 vehicles from Nyle Maxwell, both from LJ, but the whole team is outstanding there!

    Mentioned in 9 reviews

    Read more highlights

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    Very impressed with the service and with the comfort of the customer waiting area. I bought a 2020…read moreKia Niro from the dealer a couple of months ago, and it came with a one year warranty. I found that the driver's window frequently did not operate correctly, and they fixed it at no cost as I had hoped. Received the car repaired, washed, and even vacuumed! The large customer waiting area has comfortable seating and stocked with free snack food. Fresh popcorn also available. Very appreciated when I need to bring the car in for maintenance, and depending on the time of day have not had time to stop for breakfast or lunch but need to wait until the service is complete. The dealership is about 40 minutes from my house, but they make the wait painless. Very courteous staff. I highly recommend the dealership.

    Salesman and sales manager were great. Staff is great. However i didn't appreciate the 3rd party…read moreGPS tracker installed in the fuse panel. Had it removed. Kia's come w Kia Connect and Onstar so this was a tactic for repo. And in texas the dealers don't have to share tracking info. Shady!!!! I purchased the V6 Carnival. Has much of same amenities as my Tahoe but almost half the cost cheaper. Kia missed the mark from taking market share from the SUV community and men by failing to add things like a performance suspension, performance exhaust, upgraded wheels, a good stereo system, a performance tune and a hood scoop like Toyota. So i did it myself w my race mechanic. Kia is so undesired that even the aftermarket industry doesn't want anything to do with them. Just passing along the info.

    Nyle Maxwell Supercenter

    Nyle Maxwell Supercenter

    2.2
    (49 reviews)

    I bought a 2018 Jeep Grand Cherokee this month at Nyle Maxwell and worked with Jeffrey and the…read moremanager Raul. Overall, customer service was good and management worked with us to resolve multiple issues. I came in because I saw multiple grand Cherokees that I liked online that showed as available. When I got to the lot, none were still in stock. Over two weeks later they are still listed.. this seems like a sales tactic and was frustratingly misleading. The Jeep that we purchased had lots of dents and scratches. We ended up being able to negotiate for the repairs to be taken care of by the dealership and to pick it up once repaired. The biggest frustration with working with this team was a lack of communication once we left the dealership and were awaiting the car, which took almost 2 weeks. Pros: Jeffrey is not a pushy salesman and gives you space to look and decide if the vehicle meets your needs, there was a lot of teamwork among the sales team and management, Bob with finance is great, I was provided a temporary car to drive when my jeeps repairs were delayed and they even delivered it to me since I didn't have a ride Cons: frustrating to have to call multiple times for updates, some of the scratches we negotiated to have taken out weren't, Trailhawk sticker was taken off in order to replace the bumper but I wasn't told before and will cost $200 to replace+ labor to have put on, car was dirty and not detailed when I picked up (which was explained as being due to the work done).. was told I would receive a check in the mail to pay to detail it but haven't received anything.

    STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE!!!…read more I purchased a 2023 vehicle from this dealership for $17,500. The car seemed fine, and I thought I was getting a decent deal. That turned out to be a huge mistake. Less than a month later, the vehicle broke down and was leaking oil everywhere. I had it towed back to their service department, where I was told the high-pressure fuel pump had failed and that my warranty would cover the repair. A week later, the story changed. Now they claimed a bolt holding the fuel pump in place was broken and that they would need to lower the engine to remove it. Conveniently, that repair was not covered under warranty. When I questioned whether the bolt could have been broken during their own repair attempt, I was basically told to "take their word for it" that they didn't do it. They had no proof whatsoever. In the end, I was forced to pay another $3,300 out of pocket for what they called a "discounted" labor charge. After another week, they called and said the vehicle was ready. I picked it up and drove away. Less than five miles later, the check engine light came on. I immediately brought it back. Now, suddenly, I'm being told I need a catalytic converter and another $1,800 repair that also isn't covered. Funny how there were no catalytic converter codes, no check engine lights, and no issues before they had possession of the vehicle for weeks. But somehow, after thousands of dollars in repairs and less than five miles of driving, a completely different major repair is now needed. What makes it even worse is that throughout this entire process, I was repeatedly reminded that if I had purchased the extended warranty they were trying to sell me, I wouldn't have had to pay these costs. It felt less like customer service and more like a sales pitch after the fact. This dealership is great at selling cars. Unfortunately, that's where the positive experience ends. The service department has been the most frustrating, expensive, and disappointing experience I've ever had with a vehicle purchase. Thousands of dollars later, I still don't have confidence in the car, and all I seem to get in return is another repair bill and an apology for the inconvenience.

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    I recieved service in their service department this week. Zane was super helpful and really made…read morethe experience positive which speaks well of the dealership. I've bought three cars from Round Rock Nissan and have not been happy. However, I am disappointed with something that happened in the service of my vehicles. I brought in two Nissan Rogues one a 2021 with 65,000 miles and one a 2022 with 30,000. They serviced the older first. I received input of things that needed to be done including the brake fluid changed because it was dark in color. Given the color I went ahead and changed it. However, I was surprised and dismayed when the exact same thing was said of my newer vehicle. I feel like I was scammed and this is just something your techs say of the cars. While possible, it is highly unlikely that both had this given the mileage. This makes me distrust their service department and feel taken advantage of. That's a shame as I live near them. There should not be a common statement such as this on cars. I might have shifted my service to them all but with this I am questioning it. So be careful if using them for service.

    Don't bother with any service contract or any service…read more They want you to make an appointment but sit there for hours waiting. Appointments are absolutely worthless and they don't value your time whatsoever. Spoke to somebody when I made the appointment and they did not even bother to mention is that the appointment is meaningless. ​​​​​​​​​​​​​​​

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    This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

    Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

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    I recently had the incredible opportunity to purchase a vehicle from Apple Lease Returns, and the…read moreexperience was nothing short of spectacular. From the moment I found the exact make and model I was dreaming of on their website, I knew I had to act fast. Calling them up, I was immediately greeted by Duane, whose friendliness and personable approach instantly put me at ease. This being my first time buying from a dealership, I had my reservations, but Duane made the entire process feel straightforward and honest. What heightened my sense of urgency was hearing through the grapevine that someone else was interested in the same vehicle but wasn't ready to make the purchase. Knowing this, I felt an immediate push to secure the vehicle that very day. This sense of competition added an extra layer of excitement and determination to my car buying journey. The excitement to see the car in person drove me to make a 40-minute trip north, and it was worth every second. Upon arrival, my decision was cemented - I had to have that car that day. What impressed me the most was the transparency with which Duane presented my financing options, a refreshing change from the usual sales tactics. During the inevitable wait for bank feedback, Janie's thoughtfulness in offering snacks and water was a small but significant gesture that made the experience more comfortable. Then, Juan took over to discuss the next steps, insurance, and warranty details with such clarity and openness, it reassured me I was making the right decision. Despite the dealership nearing closing time, and my needing to manage logistical hurdles to drop off my mom's car and return, Janie and Juan assured me they'd wait, no matter how long it took. This level of commitment and understanding from a dealership was unexpected and deeply appreciated. My mom, too, was delighted by the kindness and professionalism shown by Janie over the phone. Finalizing the paperwork was smooth, filled with friendly banter and laughter with Juan, marking a perfect end to the day. I can't express enough gratitude towards Apple Leasing for their genuine approach, making sure their customers are not only satisfied but also well-informed and comfortable throughout the entire process. Their willingness to go the extra mile, ensuring we didn't have to juggle multiple cars home, was the cherry on top of an already fantastic experience. This was by far the most comfortable and reassuring dealership experience I've ever had. It's why I've never made a purchase until now, as most dealerships in the past seemed shady. I highly recommend Apple Lease Returns to anyone looking for a seamless, honest car buying journey. I'm over the moon with my Q50 and only wish I could personally thank everyone at the dealership one more time for their incredible service and support.

    Purchased a Ram Limited from Juan at Apple Lease Returns and I am very pleased with the experience…read more The price of the vehicle was very fair. They delivered the vehicle to me in the exact condition that they promised. This was a pleasant experience and I love my truck. Finance rates were also competitive.

    Nyle Maxwell Chrysler Dodge Jeep RAM of Austin - car_dealers - Updated June 2026

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