Weill Cornell is my hospital. I have a heart defect, have had open heart surgery there, two cardiac…read moreablations and have tremendous physicians and PA's whose concern and care is outstanding. Yesterday I had to spend the night in the ER to rule out some potential cardiac related critical issues. My physician and PA as well as my nurses were extremely busy as the place was packed, but everyone, from the great transport team, to the techs, worked as fast as they could with empathy, and the doc team, in particular, communicated with me in a detailed, straightforward way that was humane and respectful. After a tumultuous year of ER visits, procedures, and admissions the wait times in the ER, the once in a blue moon crabby and most likely exhausted nurse, and even a few egregious situations do not dim my gratitude for this hospital, both ER and inpatient. My hope is not to experience either for a very long time going forward, but I have tremendous appreciation and respect, especially for those who labor in the often overloaded ER and for the specialists who have saved my life if not literally, then by tackling my heart issues so I can have a great quality of existence.

VERY IMPORTANT. Please do not admit your loved one for psychiatric care here. DO NOT. If coming…read moreto the Emergency room: 1- they put them in a dismal room (only making them feel worse). Then it just gets worse from there. 2 - You have to wait 5-10 hrs for a ("more appropriate welcoming hospital room") to become available. 3 - our daughter was taken in a stretcher IN 14 degree temp (no coat allowed "for safety reasons") only a SHORT SLEEVED thin hospital top and a THIN sheet. 14 Degrees!! 4 - I noticed a previous patient was rolled out, wrapped in a comfy blanket and warm hat. 5 - If they think they are keeping patients with mental illness "safe" by making them FREEZE.... this is torture! 6 - Once she arrived to Gracie Square Hospital (horrible place) they took her out of the stretcher and made her stand there IN THE COLD, while they scratched their heads over not knowing how to carry the stretcher over the snow. They did not have the empathy to cover her up or at the very least, leave her in the ambulance while they figured things out. 7 - This happened last Tuesday afternoon. Its taken me a full week to write this review because I was focusing every breath on my daughter. 8 - THIS and Gracie Square's hospital only goal is to not get sued over a suicide. They rather torture a patient then provide adequate compassionate care that would in itself prevent a suicide. 9 - If your loved one is suffering a psychiatric emergency, Call 988, or simply bring them into the emergency room but OPT FOR OUTPATIENT CARE. DO NOT LET THEM ADMIT THEM. The hospital experience felt like a 1900's asylum. Come on NYC. get your act together. This is a sad disgrace.

Honestly, every time I come here I have a bad experience. The front desk receptionists are rude…read more Lacks knowledge when I ask for code or help with their online site doesnt know anything. Doesn't greet, today was standing in line no hello or I'll be with you shortly. She was just sitting at desk working on computer. I understand they may be in the middle of something but a simple hello goes a long way. Pediatric Doctors and nurses are the only good part of ryan nena. And you actually get see at your appointment time. Womens health every visit I have waited well past an hour of appt time to be seen. Dr is great but it's not worth the headache. Eye Dr's are great as well, still thru-out the clinic the issues I've experienced out weighs the good and worth while visits. Doctors are nice, but is it worth the wait? If I come two hrs late will I still be seen? It's a shame one department of the clinic ruins it for all.

Had a 1PM appointment, arrived 30 mins early to fill out paperwork. At 1 o'clock I'm advised that…read moreall of the doctors who give vaccines are on break until 1:30. They all took a break at the same fucking time even though people had appointments. At 2:15 they had still not been back and no one knew when they would be back. I ended up walking out. Do not come here. Will never come back

Reviewing for the ColumbiaDoctors Midtown Dentistry team. As a Columbia student on the Columbia…read moreinsurance, I CANNOT recommend. Avoid at all costs if you are able to. Appointments can only be booked 5 months out in advance because of the sheer demand. My teeth are well-cleaned, but the quality of care is not worth the sheer unprofessionalism of canceled appointments and being incorrectly billed hundreds of dollars with no easy way to remedy the billing. 3/5 stars for good care from the staff at the front desk and good care from the hygienists and dentists. 0/5 stars for everything else. Here's a list of complaints from two years of care: - Canceled my appointment 1 week before (even though I booked 5 months ago), they said because of the Christmas tree lighting, and almost refused to rebook me for another 3 months (had to argue to rebook me for the same week). - Billed me incorrectly out-of-network because they messed up their Tax Identification Number with insurance. - Billed me incorrectly at a non-student price despite me confirming with the front desk that I am a Columbia student. Took 5 months to correct. - Was on the phone multiple times with multiple different people to correct billing. Every time they keep telling me "it's an insurance issue" when it turned out it was their problem. - Billed me a year later for an appointment I already paid in full. If anyone in ColumbiaDoctors or Columbia University sees this, FIX YOUR ADMIN. FIX YOUR BILLING. This is unacceptable, shameful, and predatory. You should be ashamed for treating your own students like this!

I am so glad there are many doctors in NYC and I don't have to go to a PCP at Columbia. The staff…read moreis awful and needs better training. They don't know how to answer a call, make an appointment or help in any way. They take your call and will put you on hold indefinitely all the while playing terrible music. Then they come on again and put you on hold again. They are led to believe they are just wonderful because they work at Columbia. They are untalented and badly trained and probably make very little money.

I have incredibly mixed feelings on this place. I'll start by saying that the people here seem to…read moretruly care about their patients and really want the best for them. I see karalyn and she is an incredible doctor and I've never had a doctor who was so sincere about making sure I'm okay and who made me feel so comfortable before this. The place itself however is not run the best. They have trouble with returning calls, canceling appointments, and scheduling can take a while. Once you get past all of that though it really is a great place. Their care for lgbt+ patients is incredible and they're quite knowledgeable. I just wish they weren't so hard to get a hold of over the phone.

I received excellent and culturally competent medical care. Sometimes the wait was long, but in…read moregeneral, it was easy to set up appointments and I always felt heard.

I was born at this hospital and lived nearby the majority of my life. However, until recently, I…read morehad not been here much. My mother was recently hospitalized here and I had mixed feelings. While she was in ICU some of the staff were great, but once transferred to the regular part of the hospital, I didn't care for one of the doctors. She was rude and condescending, including with one of the nurses. My new primary doctor is here, I started to see her last year. I had no issues with her, but did have issues with the billing department. I believe this place has undergone some nice changes over the years-- just think they have some bad seeds sprinkled throughout this hospital.

ambulatory recovery room was the best. after my hernia surgery they woke me up and made me feel…read morewelcome back to the land of the living. especially Jamie, who treated me with kindness and respect. Being that I'm half Italian, and her being of Italian descent, we kind of got that warm connection of our heritage kicking in right away, which made the recovery process run a lot smoother than normal. Cheers to you, Jamie, hats off to a wonderful sweet girl and an excellent employee of 20 years of service to a great Hospital.

I see Dr. Paula Marchetta, for rheumatology, at Concorde. Dr Marchetta and her staff are the…read morekindest, most caring professionals you will ever meet. They go above and beyond, to make patients feel comfortable and heard. I can't say enough good things about this practice!

My physician, Dr. Paul T. Smith, just joined the Concorde Medical Group, and I have had only one…read morevisit. I was favorably impressed! The office is well-run and attractive; I was taken care of as soon as I arrived. Dr. Smith has been my physician since 2017, and has done wonders managing HIV. He's extremely thorough, monitoring all aspects of my care. My viral load has been consistently undetectable since he reworked my medications. I recommend him highly. Craig and Tina made the move with him, and were welcoming and helpful as always. In addition the phlebotomist, Gertrude, was a special standout. She drew my blood with zero discomfort, and there was no mark on my skin when I removed the bandage that evening!

I've been going to Callen for almost a full year. I was coming off a bad experience at another…read moredoctor's office. I find that the staff at Callen are very kind and always doing their best to help. I really love my PCP. He has guided me through HRT and is always aware of my body, its changes, and the things I'm worried about. His care is solid. The care is kind, efficient, and positively queer.

From start to finish, the providers and staff at callen lorde- Chelsea have been wonderful. I had a…read morevery positive experience with all the staff, medical and psych providers and staff at the pharmacy with my prescription/insurance assistance. They are a great team of people and I'm lucky to have access to this medical community.

Facility is clean, welcoming, and comfortable…read more From reception, to the Xray tech , Felix, to Luis the assistant, to Chelsea the Nurse Practitioner, to Dr. Goldstein himself, the process was smooth and seamless. Each staff member made me feel like they were genuinely concerned by either taking the time to patiently ask about my condition and listen with a careful ear and attentiveness or explain in detail, the results of my tests. Collectively, they made me feel hopeful which was especially important after being seen by other "health professionals" on Staten Island who pretty much wanted to continue to "treat" and bill me with no improvement. After the appointment, Jennifer, the coordinator walked me through the next steps, went through the paperwork and future appointments, and gave me detailed instructions. Later, I received push notifications, texts, and emails with details of upcoming tests, appointments, and procedures. It's important to make a patient feel like they're being listened to. I am thankful I came here.

They cut off the insurance and no longer able to see the doctor anymore. NYU started to doing this…read morerecently a lot. Other choice is to see the same Dr is, to find out other insurance options. That's hard. To get this location, arrive at least 30min advance. They'll need ID check in downstairs as well as it's very crowded downstairs. Elevator takes time to get in. Etc..... There're some workers are very helpful.

Outside of the poor treatment of the medical student who was on the endocrinologist team, after I…read moregot my results she needed me to email them to her. She had not prepared for our appointment, but the team called me 30 mins before the appointment to ask if my insurance was valid (this was a follow up 10 days from the first appointment). You'd think they would want to make sure everything was ready. The doctor didn't know what she was talking about and told me essentially to come back if my numbers are in the diabetic range. Not interested in prevention only the cure where money can be made. When I got a bill from them in December, I was wondering how the amount made sense. I called my insurance and learned they didn't even bill for the follow up yet someone had asked my credit card number for the copay. So the insurance company had to call them to get it billed on my behalf. They are now sending me a bill still that is incorrect. Thankfully I didn't pay in cash but used my card and have a documented receipt. Because they are claiming I owe them copays that I've clearly already paid.

My grandma went here because she had a frozen shoulder she remember the docters name but when she…read morecame THEY MADE IT WORSE do NOT go here its a desgracie to my grandmother 1star and the people the wer rude .

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.