As of about May 1, this location is CLOSED…read more No advance notice. No information posted on their sign. Tools still sitting out on the counter. What happened?

Took the car there for back brakes repair and replace sensor in tires unfortunately I returned…read morethere three different times only for the situation to be worse had more shaking when applied the brakes they did eventually got the tires sensor to go off but I still wasn't satisfied with the brakes issue I didn't return the fourth time I call someone else to repair the brakes at this point they are working perfectly also it's unprofessional to NOT put things back the way you found them in the vehicle I did bring all these concerns to manger James

First visit- Took my Jag in for brakes and rotors. I was so impressed with their service overall…read more As a woman, I can say that taking your vehicle in to an auto repair shop by yourself in general is like walking into another world. It's intimidating and immediately your stress levels go crazy. This is not my area of expertise but CDT Automotive changes all of that with how they treat you and communicate with you. They truly are the masters at giving great customer service. Details: They have a modern and super clean shop with a waiting area that is comfortable and CLEAN with a TV and good magazines. I was given a tour of the garage area and it's immaculate. All of the staff are super friendly and knowledgeable. I had my brakes and rotors replaced and while I waited in the lobby was given all of the details, delivering on expectations from the start. I knew about how long it would take, next steps along the way, cost breakdown and AJ, the service manager, made me feel catered to. He even had lunch brought in while I waited. Above and beyond expectations on customer service. They wash your vehicle and place a snack and bottle of water with a coupon in your vehicle upon leaving. Amazing! Second visit: Had them complete my vehicle's routine maintenance and again, Bobby, AJ and staff were all there to greet me and again, exceeded my expectations. Due to the work I needed done I was going to be there for an extended amount of time. AJ hooked me up with a driver to drop me off and pick me up for lunch. Both of the guys driving me to and from were friendly and they both talked about how much they love working there. The entire vibe of the place is that the people there love the work they do and working there and it delivers in how they treat their customers. Compared to taking my vehicle to the dealership, cost is much better and overall customer service just beats anyone out there. They do great work, they meet and exceed expectations and ladies you can actually RELAX knowing you are in good hands, won't get talked down to, your questions will get answered honestly and with CARE. They work on both foreign and domestic vehicles. They have won me over and I wont take my vehicle anywhere else if I can help it.

I have been a customer of this shop since 2018 and, until recently, had no disputes or unresolved…read moreissues with their work. Background: 2016 Ram 2500, 6.7L Cummins diesel. Daily driver only -- no towing, no off-road use. Transmission Build: M3960 / MF S1 BM 3960, installed November 2021. November 2024 -- Transmission failure at 62,500 miles on that build. Repair cost: $12,000+. Upon pickup, the front bumper was found to be improperly secured and required a return visit to correct. December 2024 -- Vehicle returned after a transmission "Refresh" ($8,088). Within 2 miles of leaving the shop, the transmission was not shifting correctly. The truck was returned immediately. January 2025 -- Vehicle returned to me in drivable condition. This is the in-service date for the refreshed transmission. January 2026 -- Exactly 12 months from the in-service date, the transmission again stopped shifting properly under identical usage conditions. The shop declined to repair the unit under any warranty or goodwill provision. For context, two prior issues were resolved without escalation: -- A passenger side mirror was damaged during a replacement service. The parts supplier where I purchased the mirrors honored their warranty and I completed the reinstallation myself. -- A TPMS sensor was improperly installed with a new set of 4 tires purchase. Discount Tire diagnosed and corrected the issue at my expense. I did not raise either of those issues with the shop at the time. Given my history as a customer since 2018 and the total financial investment involved, you would think this place would be responsive. Avoid this place, integrity does exist here.

i was having car issues that I thought was fuse related. West let me borrow a screwdriver, examined…read morethe fuse, and helped me test it by pulling up how to videos. He went above and beyond!

Store on Western Blvd., Raleigh: Excellent service. Shout out to Spencer for taking my call and his…read morekind response when he said I could bring my car in that same day... to Pablo & West for their friendly, personable customer service and to Tafari for literally going the extra mile to pick up then install the part I needed replaced for my car.

Great people. Great service. I went in for inspection for the RV and they were very prompt. I've…read morealways used these people for that and would go back again. Thank you.

Because of the final price adjustment, I'm increasing from "3" stars to "4."…read more 1010 did a skilled diagnosis of a Toyota engine computer-based problem. Many shops cannot do this. I appreciated the provision of a nice loaner car, with no hassle getting it. I booked my appointment the day before and drove in early next morning, cautiously, with an engine overheat warning "pull over in safe place" flashing on my dash. They knew this. I arrived opening time 8am. No one contacted me the entire day(!) with a diagnosis/ cost estimate or update of any kind; I was not aware my car would be kept overnight. At 4:50pm, ten minutes before close, I telephoned and was told $2,400(!), it might take 3 days/ 2 nights in the shop. I asked for a detailed estimate and for the second time, gave my email. Still, an estimate was not sent.... That cost estimate was high compared to other mechanics. Standard customer service for an early morning "drop-off" (advance appt.): contact customer by 3pm that day, explain repair, provide a cost estimate for approval. Start work right away, priority to finish if a second day. That did not happen. Nobody seemed to care if it did. For a $200 repair, no big deal- but for $2,000/ 3 days in the shop, IT MATTERS. PRO A loaner car while being repaired repaired with OEM car parts skilled diagnosis of Toyota 24month/ 24,000 mile parts warranty CON left me hanging on diagnosis, repair cost no written description/estimate provided high price compared to competition (corrected at the end) no apology for dropping the ball on service In the end, the actual charge was $1,821.97 which was in line with local estimates, considering the use of OEM parts. I appreciated that adjustment. And it appears they did quality work. Time will tell. Will I go back? Probably not. Lacked valuing me as a high-dollar customer; too much time and drama.

I have been bringing all of my BMWs here for years! Always great service and fair pricing !read more

Again and again this shop continues to build and service my BMWs at the highest level of…read moreprofessionalism and fairness. If you want performance and results this is the one! Shop no further for all of your BMW needs! 2 crank hub fixes, multiple exhaust and performance upgrades with zero issues. Tuned to perfection! I can't say enough! All A+! Ty, Jeff

I have been to this store (3) times within the last 24 hours. I have encountered this wonderful…read moreyoung lady twice now. Her name is Chavida. I just want to say that her energy is so awesome. She's extremely enthusiastic and so helpful. On top of that, she is hardworking. The line was extremely long and she and her coworker got it down within minute, but she did it with a smile. We need more people like her in establishments these days. She has made my day twice now, yesterday and today

This is by far the friendliest AutoZone I have ever been to. They diagnosed an issue I was having…read morewith my car, printed out the part details, gave me sound advice on next steps, & did not pressure me to buy anything I wouldn't need in-store. They know their stuff, & I can tell the staff like working together.

First off the wait was crazy. Partially disabled so carrying batteries is a chore. After standing…read morein line for 15 minutes just for a core return the guy had the nerve to tell me to set the battery at the end of the store like really ? Do your job. Older guy with grey hair if you can't help ppl you shouldn't work here

Manager was very rude and the blonde old lady on register. Very bad customer service…read more I will not come back here

This is the best motorcycle shop I've ever been to. Mark and team are incredibly skilled at what…read morethey do, and customer service is unmatched. They have gone above and beyond for me whenever my Indian Springfield has needed work. They have done brake replacements, sensor replacement, fixed my leaky exhaust, and changed my wheels and tires; all a great price. If you need work done on your bike, do yourself a favor and go to Mark's.

These guys are the best! From the moment you talk to Mark you know he's honest and decent and will…read moredo his best for you. He did my fork seals a year ago, and one of the seals started leaking a bit after a while. A year later I called on the weekend and left a message. First thing Monday morning he called me and offered to rebuild the forks with new bushings etc... and he absorbed the labor cost. Super nice guy and always does the right thing by his customers! Highly recommended!