I bought a battery at another location and they refused to install it because they said they were…read more"too busy" but they actually weren't and was giving me crap. So I called this location and Daniel helped me and said he can install it. They did get a little busy but he was polite and very helpful and got new battery in my car.

I will never go to this location ever again!!! Today I stopped in to pick up an item and the music…read moreis playing and I'm like okay they let them listen to rap music but boy oh boy!! The disrespect and the degrading music they were listening to was shocking to me. I ask them is this the type of music they're allowed to listen to the young man said why I said this is so disrespectful as well as rude the look on the guys face before he could say it, I said I've been coming here for years, don't worry I will never come here again. I'm not sure how Corporate would allow this type of behavior or type of music where customers come in and shop! I get it, it's an auto store but wow! Just wow!

Héctor vendedor fue muy amable me supo atender en español agradezco esto y solucionó mi problema…read moreapenas que tuve que regresar dos veces a la tienda lo supo hacer pacientemente y profesionalmente

Terrible service. Asked them to use the diagnostic tool on my car and the man working there refused…read moreto do so. I explained what lights were on and he kept saying it was my tire pressure, which it wasn't, and continued to refuse to check out the issue for me. He proceeded to argue with me instead of helping me.

Just spent $50 on what was supposed to be a new tie rod. When i opened the box the tie rod had…read morelooked like it had ben dropped a few times and the threads looked used and rusty. I went in to get a different one and they brushed me off saying it was from shipping. For the sake of your car please go anywhere else.

Store hours say until 9pm. There are actually multiple signs stating this and absolutely no extra…read moresigns saying "sorry, closing at 8pm tonight" but doors were locked and employees tried to hide!! We made an order for new wiper blades after one of mine broke off while it is snowing. This happened after every other auto parts store had closed, unfortunately. I arrived at 8:20pm (closing time is 9pm) and the employee walks up to the door, shakes their head, and walks off. We go to the door and it is locked! We had to call to get an answer and we're told they'll bring the wiper blades out. They are also supposed to help do the install for the wiper blades, but we were told "we don't do those at night" (okay, valid but annoying) and then he about tripped on himself trying to turn around and slam the door in my friend's face! As I stated, I suddenly had mine break off during a snowy winter storm and this was the ONLY auto parts store open that offered to actually help put them on. I completely understand that by the time they came out with the blades, it was within 30 minutes before closing. I'm not as mad about that as I am about the doors being locked, then watch them literally hiding (like a toddler playing hide and seek and being totally visible) and having to deal with them being rude! We watched at least 4 other people walk up and see it was locked but only one other person was helped. I am capable of putting on these wiper blades, but it will take me way longer to learn how than for them to help and what if I genuinely did need the help? I definitely would've saved myself time and frustration and just went to Walmart if I knew this was going to be my experience and I'd be putting them on myself anyway.

I stopped by AutoZone for a new battery and Oscar was super helpful. He walked me through…read moreeverything and replaced the battery quickly with no hassle. Really friendly and made the whole thing easy. Great customer service!

Rudy one of the greatest workers there he put my said he would. He promised me it took maybe an…read morehour and he did awesome. I appreciate him. I will go back to the store again thank you thank you thank you Rudy.

The customer service is the problems . But if you don't…read morecare/ them your good to go. Would I recommend it . No

These assholes will ransack your shit when you leave nit picking every single thing down to the nut…read moreand bolt, accusing you of stealing and then after spending all day, getting what you need, they won't sell it to you and they take your parts and kick you out Worst customer service I've ever witnessed in my entire life. They don't drain any fluids like they're supposed to. They don't follow any rules like they're supposed to most Unorganized unkept salvage yard in the world with the shittiest employees. Fuck this place don't waste your time or money. If I could give them negative stars, I would.

Early this month, I returned a battery with the receipt that was paid for with over $200 cash the…read moreday before at another O'Reilly auto parts in green valley and was given the run-around when trying to get my money back. The engine was seized and the battery was immediately returned back to O'Reilly who refused to return my cash for the battery. I went to several O'Reilly stores that used the same excuse, "I don't have enough cash in my drawer for the return can you come back later in the day when I have more cash!" Lies; I watched the cashier hold up several one hundred dollar bills up to the light ensuring they were not counterfeit while I waited in line to be serviced! I was very disappointed in the lack of customer service at each O'Reilly auto parts I went to! Finally, I requested a manager of sorts I expressed my concerns and asked if a large amount of cash isn't refundable why are you not posting this information for us customers to see!? He immediately issued me my cash and said that they don't usually give money back for batteries that have been used! Again the engine is seized, that's why I immediately returned the battery! Smgdh!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

young lady was very annoyed I asked her for help opening my hood that takes two seconds. acted like…read moreit was a huge inconvenience in her empty store. I left and went somewhere else. mind I was very nice to her and she didn't want to walk to my car to help me

I'm so impressed with the customer service and knowledge here. Al has helped me multiple times…read morebecause I usually don't know exactly what I need; he's professional yet kind and patient! Just a few days ago my windshield wiper blade had fallen apart while I was cleaning snow and ice off my car: I took parts to Advanced and Alberto helped me ; reassembling it on my car and made sure it worked; he could have sold me a new set for all I knew about the problem! He also was kind and knowledgeable-- love these employees and will continue to go here even with other stores closer.

Reasonable Not the…read moremost helpful atmosphere, but I was able to get what I needed. The hard part was just getting some advice about a purchase. I just needed some clarity before the purchase. Good pricing and availability.

Every thing!!! Great service and knowledgeable of products. I will definitely go back for all my…read moreauto needs.