Went here for a car battery for a ride on truck for my daughter. John F., the manager, is an…read moreabsolute dog - went above and beyond in his service and attention. He has made a customer for life!

Came here for a broken phone screen and left a fan of john fricia and his excellent customer…read moreservice him and his employee went above and beyond to find the right screen for the phone his verbal skills and great attitude made a bad day a great one thank you

Early this month, I returned a battery with the receipt that was paid for with over $200 cash the…read moreday before at another O'Reilly auto parts in green valley and was given the run-around when trying to get my money back. The engine was seized and the battery was immediately returned back to O'Reilly who refused to return my cash for the battery. I went to several O'Reilly stores that used the same excuse, "I don't have enough cash in my drawer for the return can you come back later in the day when I have more cash!" Lies; I watched the cashier hold up several one hundred dollar bills up to the light ensuring they were not counterfeit while I waited in line to be serviced! I was very disappointed in the lack of customer service at each O'Reilly auto parts I went to! Finally, I requested a manager of sorts I expressed my concerns and asked if a large amount of cash isn't refundable why are you not posting this information for us customers to see!? He immediately issued me my cash and said that they don't usually give money back for batteries that have been used! Again the engine is seized, that's why I immediately returned the battery! Smgdh!!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Héctor vendedor fue muy amable me supo atender en español agradezco esto y solucionó mi problema…read moreapenas que tuve que regresar dos veces a la tienda lo supo hacer pacientemente y profesionalmente

Terrible service. Asked them to use the diagnostic tool on my car and the man working there refused…read moreto do so. I explained what lights were on and he kept saying it was my tire pressure, which it wasn't, and continued to refuse to check out the issue for me. He proceeded to argue with me instead of helping me.

We are from Wyoming, 6 hours away. We go to an O Riley's 10 minutes away they basically tell us to…read morego screw ourselfs, then auto zone. We come here and instantly 2 people come out and help us. They may not have none to much but the tried and another fella came and helped (he also payed for it) and this brought a tear to my eye cause they were so nice.

On O'Reilly's own website they report:…read more "Check Engine Light Testing - Free A check engine light is often the first warning of a potential problem. O'Reilly Auto Parts offers free check engine light testing to help you diagnose the problem. Most of our stores can loan you a code reader for OBD 1&2 systems for vehicles from 1996 and up, except in areas where it is prohibited by law. Also, our stores now offer "Trouble Code Support," and they can provide you a print out to identify your code." Guess what? They don't offer this service although it's splashed on their storefront in Aurora at Hampden & Buckley & on their website as listed. And code readers aren't prohibited by law. Let's not blame keeping one's website & storefront current on anything like a Pandemic, but rather not thinking about the customer. And oh, if you're thinking "why not call", the reality is there are 2 service providers and with the folks waiting in line, you're inquiry won't be answered anytime soon.

I stopped by this O'Reilly Auto Parts to get new windshield wipers. Luis helped me find the correct…read morewipers and installed them for me! The whole process was very quick, and this location is much nicer than the S Broadway location.

I only go to this O'Reilly - the service here is great: Helpful technicians; the stuff is always…read morein stock; and, the prices are fair. Today Allan replaced a bulb in a very tricky spot and was super helpful.