I've been coming to this location for years on and off. You have to be traveling east on Parmer…read moreLn., in order to access their driveway. They have tools to lend out, they will load test your battery, and test your alternator. They usually have a deal on oil which includes certain free items like the filter etc. And speaking of oil filters, their selection is not that great and they do not carry my favorite brand Wix. They have an extensive wiper selection but I noticed that the cheapest one they had was $12. The thing that keeps me coming here as opposed to going to Walmart for the same items is their knowledgeable and attentive staff.

Well, I'm looking for lumbar support. An internet search brought me here. But they only have back…read morecushions. I don't need that. Wasn't exactly greeted. Had to search someone out. But for regular car stuff, they can probably totally hook you up.

Great experience with Connor at this store. Had an issue with a battery and he quickly diagnosed…read moreand helped me with a replacement. Super knowledgeable and friendly. I highly recommend this Advanced Auto store.

Re: Advance Auto Parts #8770 in Bee Cave, TX To the staff…read moremember who was unlocking the door at 7:30 a.m. on 7/17/25 and shot me the side eye while shaking his head in digust as I was waiting in my car in the parking space in front of the door..you just lost a customer!..Do you really think that was a welcoming gesture? 1 star, because zero was not an option.

Easy and straight to the point. Parts are reliable and guys there know how to work with youread more

Jorden at location 06867 should be terminated, reprimanded, demoted, transferred for his…read moreunprofessionalism. As an elite member for the last several years I have been to many locations and every single auto parts store that exist I am a regular premium customer to all of them because I buy and sell quite a few cars. Just got a 2011 Acura RDX turbo and needed something very simple as a relay. Advance Auto has one of the best online fitment and purchase to pick up systems in place. Found the part I needed so I decided to just go pick it up. I showed up I tried to buy two of them but they only had one, the guy who rang me up was very professional and polite. Took the part went in the parking lot did not even have it in my possession for 2 minutes and it did not work properly. I then walked back into the store with my receipt I had for 2 minutes. The guy Jorden said that it was the wrong part looked up the correct part and the correct part was four times the price of the one that I purchased. I agreed to pay the extra money since they had it in stock so I was ready to do an exchange. He then looked at me and told me he refuses to exchange it and refuses to give me a refund. At first I thought he was joking but he was not. He refused to exchange or refund it not because of policy but because he told me to my face "you ordered the wrong part" and then he talked trash about the guy that rang me up as if it was his fault. I also have a screenshot that says it's an exact fit for the part that I purchased and then he said that the fitment is always incorrect. I've been buying at advance Auto for years and just relocated to the area and this is the nearest location and very seldom does advance Auto make a mistake on the fitment. I then told Jorden that his response and attitude is unacceptable and I will be complaining. He then said to me "I don't care". So basically advance Auto has this guy named Jorden who doesn't care about customers, who trashes his employees and also talks trash about the online fitment system. In the end I took the part that he refused to refund or exchange which I was willing to buy but due to his attitude I refuse to spend more money with him. Went a mile or so down the road and bought it from another company or I bought an extra one I should say because I needed to purchase two of them. So once I went to the other competitor location (who was actually a lot more professional than this rude jerk Jorden) I put the new part in the car along with the part that he said was my fault that I ordered the wrong part. I am also including a picture of exact fitment because this guy Jorden said it was not exact fit. The end result was I originally purchased the correct part I just needed two of them and they only had one. The main point of this is this guy Jorden is 100% wrong I had the original part as the website stated, the cashier guy was correct and I was correct. The only person here that was actually wrong was Jorden. It seems he doesn't have respect for the company that he works for or his employees or his customers. In addition to this I contacted the corporate complaint as of today it has been a couple of days and I was told I would be contacted by a team leader at this location. I never got a contact from the team leader so even the corporate here or the local location is failing to do their job. I have many friends I've made in advance autos just because I'm a regular and never before has anyone been so unprofessional and ridiculous. I don't really work well with guys that think they know everything and trash everything around them and this seems to be the case. So I'm sure that if corporate decides to respond to this it will be a basic templated response that says I'm sorry you had a bad experience, blah blah but then do nothing about it and let this guy run off their business. Good luck advance Auto with this guy Jorden should you choose to keep this guy on the payroll.

Great service, proficient, I was in and out in a few minutes and they had exactly what I needed…read more Dale answered my questions via phone and Jay at the counter was ready and waiting for my arrival. I'd recommend these guys all day long. Very satisfied customer. Desiree Hitchcock

Pricing, but what else. I mean your a salvage yard selling parts that are higher than what I can…read moreget new with free shipping. So to walk all over the yard with my tools, finding the car I need and spending hours in the heat to take the parts off myself, and then carry them up to a counter to pay more than I would with a few clicks on my phone all while sitting in my favorite chair? Sorry guys, if don't make sense it's. Nonsense. Trying to get me back is gonna take more than text messages of discounts if I come do it again ain't enough. I'd rethink your business plan unless your just out to take advantage of people that come from the same ethnicity, i don't know. I've been twice and both times same result. Won't be a third. Good luck

So I was referred here by AAA, after they attempted to take care of my situation. I was riding on…read morethe original batteries of my 2018 Dodge 2500. I dealt w/ 3 people upon my arrival, I can't recall their names, but the Grandfather of them all, I believe Terrell (dreads) and the manager. They were all very courteous, professional, knowledgable. Kept me informed, educated me and was a pleasant afternoon on a day I didn't want to get new batteries but had to. These guys are awesome, if you ever need anything in their helm the are top notch. Wish I lived closer to them, 3 hours south I'd refer EVERYONE there for their service, esp when today customer service seems to go waste side. These guys are top notch!

This place talked me into buying a crazy expensive jumper pack to jump start a car. I have had…read moreinterstate tenders and maintainers since the early 90s and since technology has changed so much I thought this would be a good idea. After all they stamp their name in big bold letters on everything they make, so why would they make junk with their name on it? Turns out it's cheap Chinese junk and won't hold a charge after 3 months of use. Called the store back and I was told they quit carrying the enterprise jumper packs and had switched to a different brand called NOGO because theirs aren't as good. I talked to the person for another 20 min and he said they can return it for a store credit towards another one. Ok I'm down for that I said and they ordered another one. I told them I would cover the difference if they would order the bigger heavier duty one since this one crapped out so easily. 2 days later called back and of course the story changed. Now the guy said the store manager wouldn't let him return it without the original receipt. The receipt printed on thermal paper that was no longer legible since it was left in the car. I asked why because they were able to easily look up and see the sale recorded in the computer. He said it's because his manager said no and that was the last word. Well manager let me tell you that when you put your own company name on a product that does a few months later and don't stand behind it the last word gets stamped on the internet. Along with your poor customer service.

Angelo was friendly and very helpful. I had a bad tire so I got another tire from a similar vehicle…read morethere with the wheel and he helped me put it on my car (which isn't even what they do). The tire and wheel was cheaper than a used tire from ASAP tires in Bastrop. I give this business a five star ***** review.

I Wrecked my Vespa and the employees were extremely polite kind and patient. If you ever have to…read morepick up a car in salvage, I would recommend them. They service all of Basyrop co .

I write to you now from the 4WP waiting room, where I continue to throw more money at 4 Wheel Parts…read moreto continually create my dream 4Runner. I've spent $12,000+ here in the past 6 weeks, and it's the most fun I've ever had spending money. I've gotten compliment after compliment on my "rig" as well as being initially offered $70,000 for my 9-year-old ride before the person realized it was just a decade old 4Runner souped up by 4 Wheel Parts Austin. Let me tell you what I appreciate most: service. You'll notice I haven't written a Yelp review in a decade, but these guys deserve it. If you've ever worked in business with a proper team dynamic, you'll recognize it too. But I'll put names to it, so you'll know who you're dealing with. -------------------------------------------------------- KIRK -------------------------------------------------------- This guy's the big deal manager and the first person I dealt with. I discussed what I wanted to do and asked if it was even possible with my setup. He helped me create a reality from my vague descriptions. Exceedingly nice to deal with and one of the most genuine and empathetic people I've recently come to be acquainted with, as I've seen through interactions with me and the occasional even more difficult customer. -------------------------------------------------------- ANDREW -------------------------------------------------------- Andrew reminds me so much of my best friend's younger brother, which is a compliment in the highest regard. He's helped to explain many things to me and has even advised me away from spending money in certain places both in-store and online that he thinks I would ultimately not be satisfied even though it would bring money in to 4WP (e.g. rock lights). I trust his recommendation as a result and have bought some latest and greatest items most wouldn't have known were about to come out and thus would've settled. -------------------------------------------------------- JOE -------------------------------------------------------- Joe is smart.... like, really smart. These guys are all so passionate about off-road vehicles that you'd think that's all there was to them. But I got to speak German with him, we shared recommendations for some of our favorite but lesser-known meals/restaurants in Austin. He's a quick-witted, honest-hearted manager that I look forward to interacting with. -------------------------------------------------------- OSCAR -------------------------------------------------------- Oscar is a man of conviction and sincerity. I only first chatted with him when my two-day install was going later into the evening. I've since spoken to him many more times but have full trust in him professionally and personally. -------------------------------------------------------- EVERYTHING ELSE -------------------------------------------------------- I don't know or recall the names of the other people to thank, as often they've been behind the scenes in the install bay. But they've worked long and hard into the evenings for me on a two-day install that might should've taken three days, but they knew how excited I was to have my ride back. -------------------------------------------------------- VENDING MACHINE -------------------------------------------------------- The most hippy-dippy out of stock overpriced hunk of metal I've witnessed. It's actually impressive how bad it is. You want Coke or Pepsi or Dr Pepper? Nope, you'll have to settle for "Cosmic Stardust" whatever that tastes like. Worst vending machine in all of Austin, "Come and see!"

Once again the staff @ 4WP come through. My 2024 GMC 2500 HD had a major issue with the control…read morearms ball joints that had gone out, on an aftermarket lift that was installed last year. They spoke with vendor & got replacement parts covered under the warranty. They kept me in loop whole time while truck in shop. Got it back and no more loud noises from undercarriage. Rides wonderful. Oscar & the team there really know their stuff. Ive been to a few 4WP locations. This one is tops. Thanks guys.

Overall, a very good buying experience, and most of that credit goes to Zaid. He was friendly,…read moreresponsive, and communicated well throughout the entire process. Buying a car can sometimes get complicated, especially when management and all the behind-the-scenes negotiations get involved, but Zaid stepped in multiple times to keep things moving and ultimately saved the deal more than once. Covert offered a great price, worked with me over the phone, and delivered on the value they promised. That said, some of the traditional dealership tactics and back-and-forth with management felt a bit outdated and made the process more frustrating than it needed to be. If you're shopping at Covert, ask for Zaid. He made what could have been a stressful experience much smoother, and his customer service is the reason I'm leaving happy. Great prices, great salesperson, but there's definitely room for management to modernize the buying process.

Never mind the fact that you buy cars from here and can't guarantee that the parts on them are new…read moreor in great shape. The workers in the service department steal the items from your vehicle, and when you complain not only do they deny it but they gaslight you and blame you for your item belongings being stolen. When you escalate your concerns to management, they ignore them but encourage you to continue to patronize them. Only spend your money here if your car is empty or if you can endure that your care is pristine or exactly as described.