O&#x27;Reilly Auto Parts

Taylor was great. He swapped my car battery for our old Navigator in no time and was friendly and…read morehelpful. I will be visiting them again for other needs.

Do yourself a favor and avoid this place…read more What should have been a simple battery warranty claim turned into a two-hour waste of my time. The battery was sold with a 5-year warranty, yet it failed in less than 3 years. Their testing showed the battery would only charge to 12.5 volts--roughly 75% state of charge on an AGM battery--even after they had it on a charger for four days before testing. Instead of honoring the warranty, I was first told the battery was "good to go." When I challenged that conclusion, they tried to blame the vehicle's alternator despite providing no convincing evidence that the charging system was the problem. The explanation simply didn't make sense. I've been an FAA-certified aviation mechanic for more than 50 years. I'm not easily impressed by technical jargon, and I know the difference between a valid diagnosis and an excuse. In the end, they denied the warranty claim and repeatedly fell back on "company policy" without offering any logical justification. Poor customer service, poor diagnostics, and no willingness to stand behind the product they sold. I left with the same bad battery I came in with and two hours of my life I won't get back. I won't be returning, and I cannot recommend this business.

Batteries Plus

3.3

(52 reviews)

DONT go here to get your phone fixed they are liars they lied n said I needed a whole new phone an…read morethat they couldn't fix it it was just the front screen broken I went somewhere else GOT IT FIXED NO NEW PHONE NEEDED

I've been in here twice to recycle batteries. I think it has been the same person both times. He is…read morevery helpful and attentive. Today I brought in a battery that was busted and he was kind and honest enough to tell me he'd have to charge me to return it; however, I could go to another spot that would take it for free. That's what I call service. Thank you!

Pacific Power Batteries

5.0

(11 reviews)

Sometimes I write a review not because a place has yummy food, but simply because the place is…read moreAWESOME! Pacific Power Batteries on the east portion of Totem Lake is such a place. My big screen TV died exactly two months after the warranty ended. Other than buying a new one, we want to responsibly recycle the broken TV. Online searches led us to here. I always have some hesitation coming to a private business such as this instead of, say, a King County transfer station. Will they have hidden fees, will they try to sell you something, will they point to a bin and tell us (not strong people) to fit it in somehow??? Well, let me tell you how EASY it was. We arrived and parked. We walked in and said we like to recycle a flat screen TV. He said, "No problem. I'll even help you unload." My jaw dropped a bit. We filled out a single line on a form. We opened the trunk. This taller and stronger than us guy singlehandedly took the TV out of our car, brought it inside, and gently placed it standing vertically on its edge in an open-top box lending against another big screen TV. That was it. Free! No cost! I was so shocked at how easy it was that I forgot to take any pictures. He was brilliant. Thank you!

Knowledgeable and helpful. A great combination to get your problems solved quickly and efficiently.read more

Interstate Batteries

4.2

(13 reviews)

Not sure if the other locations are Like the ones on Teri…read moreparkway in fort myers but I have bought over 7 batterie and known have lasted more than 1.5-2 years. To me there not worth it.

I've had two batteries replaced there. The price and service was great. They went the extra mile to…read morehelp me out.

Pacific Power Batteries

4.6

(18 reviews)

I was concerned the price would be high from a custom business but was surprised by the very…read morereasonable battery prices. I had issues installing my new battery and they lent me a few tools and recommended a part to fix a bad cable terminal. The only issue I had was they were out of the cheaper foreign batteries for my truck.

My old '98 Mercedes diesel doesn't get driven every day and after a few days she won't start…read morewithout a a half hour on the charger. I suspected I was going to need a new battery, an expense my fixed income couldn't absorb. I've passed by Pac Power countless times over the decades but since they were close to an appointment I had I stopped in. Ryan checked the battery and found it tested good. He set me up with a pigtail to connect to a trickle charger for a lot less than a new battery that anyplace else would have happily tried to sell me. This job was a little bit of a PITA since the battery was under the rear seat. I'm grateful for businesses that operate like this. Their motto on their sign is more than an empty slogan; "Good people selling batteries...for everything"

Batteries Plus

(43 reviews)

Bought an X2 3 years ago. a year ago it started having issues holding a charge that progressively…read moregot worse. Had the store charge the battery twice (each time when I installed a new alternator) and the issue never went away. Asked if they could just replace it since it is still under warranty and the manager told me no because there was not enough charge on the battery. Will not purchase from them again. The battery was good for 2 years though but that is not much for a battery that cost over $400. EDIT: Called customer service as I was asked. They understood the issue and also could not understand how the store thought the battery could be over 10 volts if it is not taking a charge but the owner still refuses to replace. (Tacoma Mall Blvd Location). I will take my business elsewhere. Think twice before buying here.

Great service for phone repair. I come here so much I should own stock...9 screens replaced,…read moreseveral batteries and reasonable prices.

Heartline Batteries the

5.0

(6 reviews)

We were traveling cross country and in a bind and needed a new battery for our vehicle. It was…read morerecommended that we go here by another local auto store because they would be able to install the battery for us. David was incredibly helpful and was able to quickly replace our battery with a brand new one. It was a great price for the battery plus installation! We were beyond grateful for the quick service and fair price!

These guy's are salt of the earth, great products better service, great attitude. Would ever buy…read morebatteries anywhere else.

O'Reilly Auto Parts

During my routine oil change, I was told that I should replace my battery, so I came here to shop…read morefor the car battery. I first asked to test my battery to make sure that it's time to replace. There was only one guy working in the store. He kindly asked me to wait for him as he had to wait until all the customers leave the store so that he could leave the store. I felt sorry for him as there were quite a few customers in the store. I browsed the store around while waiting, and he kept apologizing for the inconvenience. He was very polite. Finally, all the customers were out, then he grabbed the tester and went to test my car. He tested the battery without staring engine first, and he found it in good condition. Then he asked me to start the engine to test the battery, which I did. The result also came out great. I told him that I had been told to replace the battery immediately. He said that my battery was still in good condition so no need to replace. When he was testing my battery, a few customers walked into the store. After testing, he apologized again that he had to rush into the store. I thanked him for his help. He saved my money!! I am not sure why the rating is so low here. I guess only one person just couldn't run the entire store to please every customer. The store is also clean and well-organized. I hope they can hire more people to work there. Otherwise, I am happy with the service, and I would like to come back again.

My father and I are regular customers because we live close to this location. We have purchased…read moreparts and tools here many times. Unfortunately, this was a very disappointing experience, and I won't be coming back. I bought a lug wrench on July 3. After trying it once, I realized it was the wrong size for my vehicle. I returned to the store on July 5 with my receipt to request a refund. The employee, Jay, refused the return because he said the tool had been used and pointed to the black marks inside the socket. He also told me, "Some customers use the tools and then return them." I felt uncomfortable because it sounded like he was implying that I was one of those customers. I found that comment unprofessional. The situation then escalated, and Jay called the police. The officer asked me to leave the store. I was shocked because I had only been trying to return a lug wrench that turned out to be the wrong size. Based on my experience, I was very disappointed with the customer service. If you buy tools here, make sure you are certain they are the correct size before using them, because once they show signs of use, the store may refuse a return. Other small story about Jay, at the beginning, I didn't bring my invoice with me, I asked Jay to search it in there system and he pretended he couldn't find it, so I asked my husband back to home to find it, then an old guy came out and find the invoice just like one minute. But my husband already back to home and find the invoice. Jay is a very rude and drama employee, leave him alone.

Continental Battery Systems Of Seattle

5.0

(4 reviews)

If you have any battery needs, this is your place to go. Not only do they have a ton of inventory,…read morethey are really great people. I travel for work and have found that sometimes you stop somewhere and people will try to sell you stuff even if you don't need it. That's not the case here. They are honest and will give you an honest opinion when it comes to how to maximize your current set up, and your options when looking to replace a part. Ben and Zach were both kind, patient, and good people. Come here and see for yourself!

Great service. Worked with me to upgrade the RV battery system and appreciated the guidance and…read moredigging to find the correct solution for me.

Muffler King Brake And Radiator

4.5

(62 reviews)

Amazing job on installing some aftermarket exhaust tips I brought in, would highly recommend to…read moreanyone needing exhaust work done.

Very professional excellent service so if you need Any service pertaining to your vehicle contact…read morethem

Lifetime Muffler Brake & Radiator

4.5

(34 reviews)

Called in several Auto Repair shops the day before, many of the shops didn't pick up and I got to…read moreLifetime Muffler Brake & Radiator, brought my car in at 9am. They did the inspection right away and called me back for the estimated quote, I was happy with the price and went along with it. Service was great, I had a pleasant experience. Would likely recommend anyone who needs their brakes replaced here at Lifetime Only down side is that I forgot to use the 10% discount (as a first time customer) during this visit. Bummer

Great Shop! Awesome…read morecustomer service and top-notch quality! They installed a Steeda H- Pipe on my 2024 mustang and did an amazing job!

Budget Auto Wrecking

3.3

(52 reviews)

How is a person supposed to figure out if they have parts for a vehicle we're looking for if they…read moredon't answer the phone?

I was going to this yard with my father since I was a kid even before they got bought out, now this…read moreplace is awful, staff is very unfriendly and they absolutely need to know what car/part your after before even stepping into the yard, they have a whole other section of cars that you can get stuff from but you MUST tell them what part you need from what car before even knowing the car is in there (there's no list anywhere, and there's a giant fence blocking your view). about a month ago I was trying to get a spoiler off a z32 and I was told if I want the wing now I have to get the whole trunk (their reason being "if I only take the wing rain will get in and it will ruin the interior making it hard for other people to get stuff")...umm yeah if I take the whole trunk then water will definitely get in bud...the staff almost hates you for just even being there. iv been told by someone in the yard that they literally slide the old dude with white hair some money to let him know when good stuff gets there so he can resell...cmon bro im just trying to put together my car. they charge up the wazoo now to say the least, almost not worth in some case's. I was buying a throttle Body cover (thing of plastic) and mirror Controls...it took this lady 10 minutes of clicking before giving me a price on it when it used to just be "yeah I'll take 20 bucks for everything" unfortunately it's one of the last remaining do it yourself car scrap yards so I have to begrudgingly shop their sometimes but I'd rather not give them the business.

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3 reviews that are not currently recommended

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Jenna S.

19

9

5

10 years ago

I went to O'Reilly's bc my check engine light had come on. I wanted to try and save some time and money, and see if they could help diagnose and fix the problem before going straight to my usual car repair shop. As the first gentleman was looking up the codes on the computer, a second person came over to see what was going on. Let's call him Superman Everett. (Everett in reality, but he was my Superman.) Superman Everett said "let's go look at your car" and off we went. He turned it on, looked at what showed up on the dash, turned it off, opened the hood, and right away spotted the problem. Some big air filter hose thing (obviously I'm not a mechanic) was just not tight. It was loose and almost falling off. Superman Everett exclaimed "well here is your problem!" And showed me how loose the hose thing was by moving it a little, then went inside to get a screwdriver, came out and tightened it. We reset the code reader thing-a-ma-jig, and the light turned off! Superman Everett said "well, that's it, then also gave me a few other tips." I got in my car and drove away feeling grateful for his service, his knowledge, and his kindness. This saved me a hour+ trip to the car repair shop, plus at least $50. Thank you so much Superman Everett! You saved my day! :) read more

Kelly T.

0

1

0

11 years ago

Jack was amazing! He helped me figure out what was wrong with my car when all of the lights on the dashboard were popping up. We ended up getting new spark plugs and a battery and he installed them himself just out of the goodness of his heart. Was outstanding service and helped me the entire time. read more

Chelsea H.

0

8

0

1 month ago

Nick was extremely helpful in assisting us with a battery replacement and ensuring we had everything we needed. Highly recommend!

O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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O'Reilly Auto Parts

During my routine oil change, I was told that I should replace my battery, so I came here to shop…read morefor the car battery. I first asked to test my battery to make sure that it's time to replace. There was only one guy working in the store. He kindly asked me to wait for him as he had to wait until all the customers leave the store so that he could leave the store. I felt sorry for him as there were quite a few customers in the store. I browsed the store around while waiting, and he kept apologizing for the inconvenience. He was very polite. Finally, all the customers were out, then he grabbed the tester and went to test my car. He tested the battery without staring engine first, and he found it in good condition. Then he asked me to start the engine to test the battery, which I did. The result also came out great. I told him that I had been told to replace the battery immediately. He said that my battery was still in good condition so no need to replace. When he was testing my battery, a few customers walked into the store. After testing, he apologized again that he had to rush into the store. I thanked him for his help. He saved my money!! I am not sure why the rating is so low here. I guess only one person just couldn't run the entire store to please every customer. The store is also clean and well-organized. I hope they can hire more people to work there. Otherwise, I am happy with the service, and I would like to come back again.

My father and I are regular customers because we live close to this location. We have purchased…read moreparts and tools here many times. Unfortunately, this was a very disappointing experience, and I won't be coming back. I bought a lug wrench on July 3. After trying it once, I realized it was the wrong size for my vehicle. I returned to the store on July 5 with my receipt to request a refund. The employee, Jay, refused the return because he said the tool had been used and pointed to the black marks inside the socket. He also told me, "Some customers use the tools and then return them." I felt uncomfortable because it sounded like he was implying that I was one of those customers. I found that comment unprofessional. The situation then escalated, and Jay called the police. The officer asked me to leave the store. I was shocked because I had only been trying to return a lug wrench that turned out to be the wrong size. Based on my experience, I was very disappointed with the customer service. If you buy tools here, make sure you are certain they are the correct size before using them, because once they show signs of use, the store may refuse a return. Other small story about Jay, at the beginning, I didn't bring my invoice with me, I asked Jay to search it in there system and he pretended he couldn't find it, so I asked my husband back to home to find it, then an old guy came out and find the invoice just like one minute. But my husband already back to home and find the invoice. Jay is a very rude and drama employee, leave him alone.

AutoZone

Staff, especially Jesse went out of his way to assist me ( I'm handicapped) . Came down from his…read moreladder by the entrance to open door and continued in to get what I needed. Didn't have to move at all. Also helped me to my car. Car battery died later in day. Got a jump and made to store. He again came out, tested battery and found loose ground. Tightened and was on my way. Exceptional help. Very appreciative and very impressed!

Man! Jesse is the best. He figured out what my battery issue was. 94 degrees outside [rare in…read moreSeattle area] and he still installed a new battery in less than 10 minutes and the whole time was very pleasant. I highly recommend this store

Lexus of Bellevue

3.3

(877 reviews)

Jorge Rosales at Servicing of Lexus of Bellevue was simply a pleasure to work with. He explained…read moreall details about the inspection results and costs. He was knowledgeable, patient and joyful. We both speak Spanish and for me that was a super plus. His latino courteous way was just what I needed. When I went outside and realized my car was ready but had not been washed, he simply ran out and took care of it. He simply went above and beyond. It is about the people. If you want courteous and friendly service, ask for Jorge Rosales!

I recently purchased a Lexus and took it to Lexus of Bellevue for service. Juan Pablo Salazar is…read morethe BEST Service Consultant I've worked with. He's extremely knowledgeable and gave me many tips on how to avoid costly repairs/service. I will caution everyone that their AI-generated person that answers the Service Dept. calls is a pain! I hate it and I spoke with other customers that feel the same way. Why can't a "REAL" person help with scheduling service appointments?

Toyota of Renton

3.2

(437 reviews)

Joshua Breshears and Samantha Martin gave us amazing service and patience to guide us to our…read morepurchase on my new 2026 RAV 4 Woodland PHEV. Amazing staff and amazing cars Renton Toyota

DO NOT COME HERE FOR SERVICE! They will ensure you wait as long as possible for service completion…read more IF YOU HAVE A RECALL, they will not care that it takes 6 hours for a simple fix to be completed. WORST TOYOTA DEALERSHIP IN THE STATE. Should be shutdown.

Michael's Subaru of Bellevue

3.8

(399 reviews)

thank you to Charles for helping us out a couple weeks ago. Charles was the first person to greet…read moreus and was very kind throughout the entire purchasing process. Traded in my honda for a new 2026 crosstrek for a great price

I went to Michaels Subaru to test drive the Crosstrek Hybrid Limited. I had done some research and…read moredecided this was the car I wanted. I went in to test drive to see if I really liked it. Jhamal was my sales agent and he was fantastic from the word go. He was low (no) pressure. He showed me the car I wanted to see, let me drive it, and answered all my questions. He was very personable, funny, and knew the product. I bought the car a couple days later and am very happy with it. I would recommend Jhamal to anyone. Look him up and go see him!

Lee Johnson Nissan Of Kirkland

(43 reviews)

My boyfriend and I were looking to trade my 2012 Honda civic in for an AWD vehicle. I found an…read moreawesome Murano online at Lee Johnson Nissan of Kirkland. We showed up, were greeted by Brian and others with a smile and a short amount of time after, drove off the lot in our new Nissan Murano. The folks, especially Brian and Lucian were ABSOLUTELY AMAZING, supportive and informative and we absolutely LOVE our (new to us) car. We can now weather the winter storms more safely, and drive our new Nissan with pride. Brian and Lucian were not only wonderfully customer service focused, but made the whole car shopping experience feel painless, including the great deal they got us on our car loan. We will definitely return to Lee Johnson Nissan of Kirkland for future car purchases and also refer friends to this family owned, super efficient and cost effective business. Thank you all SO MUCH!! Shirley Hubbard

Took my 2012 Nissan Frontier in for repairs. When they called me to tell me my truck was ready, I…read moreask the Service Advisor what the total was and she told me it was $1,151.75. When I went in to pick up my truck the total was $1,616.98. The last time I had my truck in there for repairs they over charged me $47.00. When I pointed out the error in the bill, they admitted it was a mistake. It took over a month to get them to return the money. They are very deceptive when it comes to billing and charges for repairs.

Infiniti Of Bellevue

3.4

(285 reviews)

4/8/26 - I contacted Service and spoke with Emily regarding a question about the SafeGuard Tire…read moreProtection Plan. While she didn't initially have the answer, she assured me she would look into it and follow up. Within minutes, she called back after contacting SafeGuard directly and provided a thorough, detailed explanation of how the plan works. Emily went above and beyond--she could have easily given a simple yes or no, but instead took the extra time to ensure I fully understood the coverage. Her initiative and commitment to excellent service did not go unnoticed. Thank you Emily!

I am blown away at the CS Darren and Bobby provided. Buying a new car can be nerve wracking, and…read morethese guys were honest and showed nothing but integrity when helping me get approved for my dream car. I would recommend them and this business to anyone out there who wants the best most honest deal you could get. They went above and beyond to get me a deal I not only felt comfortable with, but was excited about!

Porsche Bellevue

3.0

(223 reviews)

Brought in my 2003 boxter S in for a 90,000k service. I knew it was going to be costly but since I…read moredrive this car a few times a week, I wanted everything done well and it was. They inspected everything and did quite a bit. Aside from the actual service I got new tires, new rear brakes, valve covers sealed, spark plugs, license plate tightened, repaired the rear trunk hinge, rear light bulb, and they even replaced the sticky radio knobs! Anastasia my service coordinator got me a beautiful Macan loaner while the work was being done which took 4 business days. She kept me in the loop and sent me a video made by the mechanic to show me what he needed to be fixed and what could wait until the next visit. I hate having to drop off cars so I asked them to do everything they suggested. My car was washed, vacuumed, wheels cleaned, even the tires were sprayed with a protectant. My car drives and looks perfect. When I saw it in the dealer lot I didn't even realize it was my car! It was a great experience. I will post a photo soon.

Great dealer. All employees are friendly. Service department…read moreis great at keeping you up to date and sending video updates. Dealer showroom is clean, and there are plenty of snacks and drinks for both kids and adults. You can browse indefinitely without anyone bothering you.

Discount Tire

3.6

(348 reviews)

This is my preferred Discount Tire store yet I don't live in Bellevue. The closest one to me is…read moreKirkland and there is a problem there every time I've had tire work done. Brian at this store always hustles to get his crew to provide the best service. This is a very busy store though so make an appointment, go early, or pack patience!

The service is always fast and everyone is very helpful and kind! So far, I've had a few tires and…read moremy windshield wipers replaced. They let me know beforehand what the prices would be. Also, the free air check is such a great service to offer!

Jeff's Autohaus

3.9