Jerry Ridener is awesome. After my 12hr night shift I came out to find my battery died and I had to…read morebe jumped to leave work this morning. I tried O'Reillys and they said they couldn't change my battery out so I went to autozone. Jerry changed my battery out and had me on my way home in such a short time. Thank you so much!

Excellent, very helpful people. Prices are as expected. Will come back again. I love AutoZone but…read morethis location is the best.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

I was told to come in Friday morning because there wasn't a wait, but when I arrived, the wait was…read morean hour and a half. I was then advised to make an appointment, so I scheduled one for Saturday. I checked in on my way, arrived five minutes early, and was told the wait would still be about an hour. An hour and ten minutes later, my car hadn't even been pulled into the shop. This place is extremely unprofessional and disorganized. I understand delays happen, but repeatedly giving inaccurate wait times and appointment expectations is frustrating and disrespectful of customers' time. To make matters worse, the women's restroom had no soap or paper towels. I won't be returning. I'm canceling my credit card here as well. Not worth my time to deal with this every time I need a rotation or tires.

I was very impressed with the service at the Burleson location. They were very busy, but they were…read morefast and friendly. I will return when I need new tires.

Good prices but very lazy workers that are given 2 hours of lunch break! Need a good mechanic do…read moreyour research because it's hard to find a good one that isn't lazy

I went on june 12 2025 to get a glass pack muffler installed in my Pick Up. the gentleman was…read morecourteous. He put my pick up on a lift and showed me what he would do and quoted me a price and told me it would be ready in one hour. Went to pick it up an hour later and it was ready. It sounded good, they did a great job. It was done on time and was priced as he quoted. I will recommend them to others

Everyone is friendly when you enter the store. They're quick to find the part i need, and order it…read moreif they don't have it. And it shows up quick too. Thanks Julien for helping me. Chris Gotcha Wilson

I had car problem yesterday was close to this part store. They was helpful alright straight in my…read morepocket had to buy a belt end up having to exchange the belt 4 times to get the right size each time the price changed. Thought it would be a quick fix had to buy a pullie as well but I can say this much they not Auto Zone or O'REILLY'S where they help and not just try to get a sale by the time it was said and done I wasn't happy with NAPA the rip off store

Ernesto at the Belt Line location went above and beyond for us last week, when Firestone would not…read more We were able to purchase a battery, get it installed and were back on the road knowing we wouldn't have issues.

The sign and online says they open at 7:30 on Saturday's . I was there at 7:45 and waited until…read more7:55 before leaving as they were still not open. At 7:50 an employee arrived and sat and their car and watched me while I waited outside. Only after I left, did they get out of their car to open the store. When I came back and asked if they opened at 7:30 as the sign and online says, I was told they open at 8 on Saturday's and people keep "scratching in" 7:30. Attached is the sign at the front of the store with (incorrect?) store hours. I regret buying a battery here, I'll never be back besides having to replace the faulty battery.

Do not shop at any of these stores. I bought a lawnmower battery from the store in Hulen. The…read morebattery was dead when I went to put it on my trickle charger as my lawn mower had not been delivered. I took the battery back to the Hulen store and was told I couldn't return the battery because it was dead. I was told to bring it to this store. The store manager told me the same thing and then called me a liar and told me I used the battery and that they tested the battery before they sold it to me. Which they did not do in front of me when it was sold to me. So I was sold a faulty battery, told I was a liar and now i'm out $80 of which I at least got store credit but they still robbed me of $80. Wait the 3 extra days and buy it on Amazon or spend the extra $20 at another place that honors their return policy. Worst customer service i've ever seen.

Bought a $ 200 X2 lithium battery and X2 Pro charger , after a few months it stopped working . Took…read moreit to location they checked it out they said it was all good . Took it home, connected it and immediately the battery showed dead when I connected it. I called the Location Tristen answered and said I would have to go through the testing and charging process again. I told him I would like to talk to store manager because what he is telling me doesn't make sense as I understand parasitic draw but don't think it could happen in 10 seconds and that the battery would not charge last time or this time with the X2 power charger . When I asked for store manager or district manager info Tristen hung up on me . I tried to call back and Tristen wouldn't answer the phone . Later in the day I called back and said did " I called earlier did mean to hang up on me . " Tristen's reply " absolutely the Manager will be here Monday-Friday " then hung up on me . If you get a battery and don't ever have an issue this might be an ok place to buy . But if you have an issue and want them to stand by the warranty you are out of luck and will have to call corporate or go to another location because Tristen doesn't care one bit of you are a customer .

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.