Big kudos to Oreilly's Auto Parts, the best auto parts store in Ellis County! Their staff is very…read moreknowledgeable, friendly and courteous. Today they quickly diagnosed my problem and made sure I got the right parts. Superb service!

The staff is mostly friendly, but good luck getting the correct part. They don't try very hard to…read morelook it up before they put you to the side to help others.

WORST TAKE 5. DO NOT WASTE AWAY IN THEIR ALWAYS LONG LINES. WASTE OF TIME…read more Unprofessional and lazy. The employees must believe floating around lackadaisically with each other is far more important than getting the job done and the key to expediency at Take 5. I waited in line for over 45 minutes behind two other cars for me to allow them under my hood, unscrewing my filter, giving them my information and mileage, all for them to tell me they don't have my filter. Confused at them pretty much telling me too bad you waited but you need to leave, I asked them if they would help me find another close by Take 5 that did in fact have my filter. The younger black fella was clearly irritated I asked and told me I have a phone and can call myself. When I told him I don't know what to ask for he said even if he did call himself that I'd get an off-site customer service agent that wouldn't be able to confirm what was actually in-store. Truly, he was so unpleasant I held up his line pleading with to help me. After a good 10 minute back and forth, the younger Hispanic fella came over and offered to call an employee from the other location because the phone numbers aren't direct to the store. Before doing so, guess what he did? He actually did the other fellas job and searched high-and-low which resulted in finding the filter for my car! Can you believe it? Crazy what happens when you try. Well, while the helpful fella was looking for my filter the unhelpful fella decided it best to walk past my car a few times mumbling "f****g b***h* just loud enough for me to hear him calling me awful names because I asked him to be of assistance. Wildly enough, I deleted my first review because I've been there. Working a demanding job where you're expected to maintain a crystallized smile when you're drained in all ways possible. So I decided to try and reason with him before I pulled away. I asked him if he was still mad at me and if I could have a moment more of his time. He said "nah" and looked away. I won't be back to this location. I hope management reviews this and addresses the service I received.

This location is chronically understaffed. The crew this morning pulled me into the bay around 9,…read morepopped the hood and undid the caps. There was one crew working. It took almost an hour to get to my car. I asked if they could set expectations when customers arrived. At least offer a coupon for the wait. (No coupons for long waits....) I will seek other options. The dealership would have been faster and less expensive.

They have an easy online appointment process. This really sped up the service time. I had about a…read more15 minute wait before my appointment started, but the manager apologized for the delay. My tire rotation and balance were completed in about 45 minutes. The waiting area was clean and comfortable. They usually have bottled water but none was available this day.

This place is an absolute joke. They have 6-8 people "Selling" you tires when you walk in and…read moreliterally 2 people actually working on vehicles. we called ahead and told there was no wait - weve been here nearly 2 hours and our car hasn't moved. all the customers that we saw leave have come back already with problems. save your time and money and go somewhere else.

i have an older vehicle, Ford E-150 van 1994. parts are finally wearing out, after 30 years and…read moremany oil changes, the oil plug finally wore out. I bought it at Napa, along with a new fuel pump, and new fuel filter. parts are still available for my 4.9 L 300, straight 6 cylinder engine. After 360,000 she is still going strong. Thanks Napa. Now heading to purchase new engine motor mounts for the Lady.

Very kind service The store manager is very friendly and he…read moreassisted me in installing my brand new battery Alan was very kind and patient and knowledgeable about automotive parts Come every second Saturday of the month before 9AM They have awesome sales

I was happy with the service at Champion Express Lube until I was stranded with my dog in the heat…read moreon George W Bush Tollway! I had to be towed and since the last people to touch my car was the workers at Champion Express, I had the car towed there. The housing to my air filter was not put on correctly and that was the problem! They fixed it but blamed it on the housing! I'm not taking my car back there again! The car didn't work from the first start after they were under the hood. I want reliable service not another headache! I'm being nice with giving them a star!

Easy and quick service! Great customer service as well! Prices are reasonable! Will return for sure!read more

STAY AWAY FROM THIS COMPANY!…read more Absolutely horrible experience at this Valvoline oil change location. I arrived around 10:30am 07/09/25 for a state inspection. The tech asked for payment up front. He charged my credit card $18.50. After several minutes he then takes a screw driver and yanks off my gas cap. He then states my gas cap will not fit their device for inspection. I asked for a refund and he said I would have to pay again. I asked for the manager who said he would issue me a refund. I then asked the manager to check and make sure his employee returned my gas cap to the way it was before he yanked it off. The manager then said it was broken and he couldn't fix it. I told him I wasn't exiting the stall until he repaired it. He said he would have to get the part and to give him 3 hours and he would come to my house and repair my gas cap. After several calls to the store and the corporate office my gas cap is still not repaired.

Beware these guys will mess up your vehicle and literally say that they didn't do it…read more I took my vehicle Saturday 12/21/24 for a simple oil change and then they offered me the service to flush and replace the transmission fluid because the mileage and what then I agree because I'm thinking these guys know what they are doing but clearly not. My vehicle was drivable then now my truck doesn't go into gear because they messed up something in the gear box and on top of that my key doesn't come out anymore, but they aren't at fault for that okay. So everyone beware DO NOT GO TO THIS PLACE!! As far as management they are horrible they both lied and that they would get me a rental and what not and I got nothing and I'm coming out of pocket $1000+ to fix my vehicle for something that I didn't cause. Hunter & the assistant manager don't know what they are doing. The whole staff lacks knowledge of what they are there to do.

I always go here for my new Die Hard Batteries, ever 3-4 years. I pulled in, popped my hood, walked…read morein and told the technician what I needed. He pulled the battery from the shelf, checked for fully charged and took it outside. He pulled my old one out, put the new one in and had me start it up. It roared to life and away I drove to run errands for the day. It took me all of 15 minutes. Love these guys!!

The guys that work here are nice and helpful.........BUT the last 3 times I got a part from here…read morethey gave me the wrong part and it wasn't until I went to install and I figured it out on my own. That does not make for a happpy camper when that happens. Also the Puerto Rican (or whatever he is, I'm just guessing) guy that works there he is cool but he won't stop trying to speak Spanish to me and it's not until I tell him "I don't speak Spanish" when he quits, happens EVERY DANG TIME!

Good place to get Miata parts. I recently side swiped my NC Miata and needed a driver door. As well…read moreas a rear quarter panel and they came a good reasonable prices compared to other place I looked online. I like that I can purchase on EBay and pick it up the next day. Totally recommend. I also got to add they help me put it in the truck and secured it for me to make sure it doesn't slide around the back.

I needed a part for my Porsche and visited the website. Amazingly they had exactly what I needed,…read moreI paid for it and left a note saying I would pick it up a few days later. I showed up this morning and everything was perfect, my part was ready, exactly what I needed, and fit my Porsche perfectly. This business is the real deal, they have great parts and amazing service. Keep up the great work!