Beware. This place will swindle you if you don't know jack about cars and maintenance. The…read moreupselling and dishonesty is wild. I just came for a quick oil change and even brought my own oil specific to my car. I should've walked away with the constant sleazeball tactics, but they were already in process of changing the oil so I followed through with it, but you know it's bad when you feel like you have to babysit the crew because of their questionable practices. They ended up checking my air filters randomly even though I didn't ask. The cost for air filters was undisclosed until checkout when I got a fat charge. If I had known it was an extra $110 I would've done it myself in 10 seconds for a fraction of the price. Anyways, when I got home I did a self inspection of my car to make sure everything was okay. I checked the air filters and they somehow lost my covering panel in the process. It's a small thing, but I was annoyed. The manager did end up following through and rectifying the lost part which I appreciate, but it shouldn't have been a problem in the first place if the crew was paying more attention to the actual job rather than the upselling and dismantling of my car to see what they could sneakily upsell me. Reading some other reviews on here, it seems like this is a common practice pattern at this location.

STAY AWAY from this location!!!!! We had the WORST experience with them and we do not trust the…read morepeople here whatsoever. My husband brought our 2017 Honda Accord in for an oil change and decided to get the tires rotated at the same time. While rotating the tires, they noticed that one of them was badly damaged and recommended that we get it replaced. Sure, we can do that! So we immediately left and took it straight to Discount Tire, the place we always get our tires. After paying for the brand new tire, we find out that it CANNOT BE INSTALLED because the mechanics here at Jiffy Lube did something so bad when rotating the tires that the tire CANNOT BE REMOVED. The tire is stuck!!!!! My husband immediately called Jiffy to tell them that he was bringing it back in for them to fix, which is when we were told that the mechanic, Sal, wasn't there but would be back on Tuesday. Well, Tuesday was the day it was supposed to snow so we anticipated that they wouldn't actually be open on Tuesday. The guy said that Sal would be back on Thursday and we could bring it then. We bring it in on Thursday (today) and Sal tried to BLAME Discount Tire, saying they messed it up. That is absolutely IMPOSSIBLE because Discount Tire still has the brand new tire we already paid for as they were not able to install it due to whatever Jiffy Lube did to get our tire stuck. What's more, Sal said that they can't fix it here at Jiffy Lube but gave us the name of a tire shop down the street and told us we can pay them $50 to fix it. THAT IS ABSOLUTE GARBAGE!!! So you broke something on my car and are now telling me that I have to PAY SOMEONE ELSE so it can get fixed?!?! I am beyond LIVID and disappointed in the lack of integrity and customer service at this location. We need a refund for the tire rotation and JIFFY LUBE needs to pay to have our car fixed since THEY MESSED IT UP. Can the person in charge of this location please get in touch with me ASAP?

Exquisite customer service with every staff member that interacted with me yesterday. Discount tire…read morereally came through me and WAY BETTER PRICES than FS. Don't sleep on them!! My tire exploded so I needed to get a brand new one and I got a tire plus warranty for $111. Shoutout to nacho for assisting me. I was in and out in 35-40 minutes.

1/5 -- Extremely Disappointing Customer Service…read more I had a terrible experience at Discount Tire. I pulled in because my tire needed air and waited close to 30 minutes without a single employee coming over to acknowledge me, ask what I needed, or even let me know there would be a wait. What made it even more frustrating was that an employee in a red shirt clearly saw me waiting and continued to watch without offering any assistance or even acknowledging that I was there. I understand businesses get busy, but completely ignoring a customer for nearly 30 minutes when they simply need air in a tire is unacceptable. A quick "Someone will be with you shortly" would have made a difference. Instead, I was left sitting there wondering if anyone was ever going to help me. This was some of the worst customer service I've experienced, and definitely not what I expected from Discount Tire. Very disappointing.

I took my 4Runner in this morning for a simple oil change and let them know ahead of time that it…read morehas a heavy TRD skid plate. The employee told me, "Yeah, we deal with these all the time. We've got it." I could tell they were having trouble with it, but I trusted they knew what they were doing. When I got home, I found that they had lost one of the skid plate bolts, and another bolt was barely threaded in and wiggling. They actually let me drive away like that. That is a serious safety hazard. If the skid plate had come loose while I was driving, it could have caused significant damage or even an accident. I can't believe they would allow a customer to leave without properly securing the vehicle, especially when they claim to inspect everything. After this experience, I would not trust their "final checks," and I definitely wouldn't trust them with my vehicle. A routine oil change should not result in a dangerous situation. Terrible location.

Best take 5 I've ever been too. Everyone was super nice and…read moredid the best job they could. Communication was 100 and very informative

Whatever you do don't send them any money they're scammers pay them for a front differential for my…read moretruck they said it's on its way and then blocked my calls and it never showed as well as billing came through three different companies or three different businesses

Tony is a cool and colorful character......has a good selection of older cars and his guys are…read moreprompt at pulling parts. He makes sure your getting what you want before he takes payment. I will definitely be going back. Skip B

They took the time to diagnose and repair my Buick encore with 104,000 miles and great resultsread more

Not only were Tim and Marcie super nice, they made it easier to understand what's going on with my…read morecar. Marcie even called me to let me know the time was going to move back and explained things to me about what was happening with the car.

I got a state inspection at the location off Shepard in the Northern part of the heights and Johnny…read moretheir manager is awesome!! he was so friendly and the service was quick and efficient. Johnny does a great job as a manager. he's a team player and keeps the vibes going in their garage!

Great technicians, new management tge 20% coupon often gets me insude tge doir. Plus I can top…read morefluids off abd check mY tires

Very disappointed to hear they blatantly turned away a young mother in urgent need of tire repair…read more My goddaughter was so distraught when she thought she would be able to purchase a tire from you after a fluke incident on the freeway & coming to your shop and ya'll told you DIDNT have any tires. You were not even willing to help her change her spare. Simply inexcusable! Thankfully, she was able to make it to another tire shop safely. who got her business & any future business we can refer! In this week of international women's history, this situation certainly reminds me of why we need to continue to educate & voice our experiences!

Poor value for the service. The mechanic kept calling me buddy and ripped me off $110 for a simple…read moreoil change. Communicating with the guy in conversational English was also a challenge. I will never bring business to this shop again. Avoid.

The service was amazing fast! Great customer support, and intelligent mechanics who explained…read moreeverything well!

Discount Tire had messed up my tire balance after two visits. I concluded there must be something…read moreelse wrong with my vehicle so I took it to NLine where they quickly addressed and corrected the problem. They explained what the issue was and addressed my concerns. I trust this company for their honesty and reasonable prices. Be sure to check out the website as they often have coupons.