The owner helped me in the store and was very helpful and genuine. Went beyond normal measures to…read morehelp me. Highly recommend!

Cant seem to be worth their time to even say hello to a customer looking for a particular product…read more Left and went to parts store across the street.

Let me tell you they need more salesman like Quincy very knowledgeable about vehicles and treats…read moreyou like a customer amazing service keep up the great additud.

Alisha was a huge help with a difficult situation, she expertly guided me with the purchase of an…read moreaffordable replacement battery for my van and helped me get refund with the return of my old / expired battery. the best. thanks all

Just picked up a set of wiper blades here for my 2022 Toyota tundra and the very knowledgeable…read moregentleman that sold them to me showed me a little trick to help him last longer and came out and installed them asl well

I placed a pickup order and received an email stating it was ready to be picked up a couple of…read morehours later. I leave work an hour or so later and I go in the store and I tell the associate I have an order for pickup. She's on the phone but she responds asks my name and says oh that got canceled. You'll get a refund. I tell her the order states it's ready. Well it's cancelled we don't have the part. This is the third bad experience but this one is by far the worst. You had hours to call text email me and you did nothing. Didn't even bother to help me find another location. Luckily I drove clear across town to another store and they had it. Where is the customer service at. No apology nothing but dismissed and back to her phone call. Yeah NEVER going to this location again.

I have been waiting for a part that I prepaid for for a little over two months. I have been in…read morethree times in person and was told we will call you back once it comes in or we find out any information I called finally got a worker, who in person was really nice to me however, on the phone, he completely interrupted me was rude and did not listen to what I had to say and somehow the phone hung up in the middle of our conversation. I do not believe that I will be back to this location again I get that the product was on clearance and the company went out of business but to tell me over and over again that they could get the part that the other business had the part, etc., is Crazy. Now I have to make my way over there to get a refund and hopefully it will be nice and calm. I worked with both a manager and a gentleman service worker they were both nice in person however it's not about the money. It was not that expensive but they just should've told me it's not even possible and canceled the order instead of

Hear Ye..Hear ye..everyone imagine we are all sitting around a big campfire. It's story time. This…read moreone is true...... I wandered into advanced auto on 5125 N keystone avenue. I was looking for bondo. Didn't know much about the bondo process. The Good Lord put Todd Hoskins in my path! Todd is the general manager. He knows customer service! Todd pointed out immediately the right size. Explained what else I needed which I had at home. Walked up to the counter. Opened up the package. Showed me step by step instructions. Todd even walked over to the business next door. Asked if they had time to make the repair for me. Unfortunately they didn't. The point is Todd is Mr Customer Service! He went above & beyond. Todd is very genuine! Thank you Todd for your great help & Friendship!! Ps Maybe sometime we can sit around a campfire!! Thank you...Mr Daniel E Stonehouse

Driver side wiper came off while driving in the rain. George was able to replace our wiper in the…read morerain and get us moving.

George was amazing!! he helped by finding the exact screw we needed for the bumper!!! this man…read moreknows cars!!! incredible customer service and overall just a nice guy!!!

I have been getting my oil changed here for almost two hours. They don't take appointments, so I…read moretry to get there shortly after they open to decrease my wait. I like the idea of having my oil changed here because I can do my grocery shopping while waiting. I love knocking two birds out with one stone. I've never had an issue with the quality of work done. According to the paper they give you to take home, they do a thorough job checking your fluids, lights, etc. Now whether they actually do it or not, I'm not sure. I've had people check me in/out that were very friendly, while also having some that weren't. Just depends on whose working. They all seem to get along well and have a good time which I'm sure makes work a lot more bearable, which then is transferred over to the customer. I really like it here and will continue to come here!

There were two men that were very helpful in this department. Others working in this department…read morewere very unprofessional and not very friendly. Some of the workers were standing around joking, laughing, and being loud. The man who did my car seemed to be doing most of the work, even checking me out. They also had Jerry Springer in the waiting room which was unpleasant.

Excellent service and amazing products! I will definitely be coming to these guys for all my car…read moredetailing needs!

From the owner: Our business is unique because we strive to not only provide quality car detailing supplies but to…read morecreate meaningful and trusting relationships with all of our existing and potential clients.

I have been to this place many times and lately, this place has no inventory, or if you call I was…read moreon hold for close to 11 mins before someone picked up after asking me to be on hold right when I called. What is going on there?

This is the best place for car parts and tools. The best part is that Napa has a great website. You…read morecan go online, pick out what you want, pay for it, and it will be waiting for you when you get there. If it's heavy they will even take it to your car for you. Friendly, knowledgeable, and courteous staff.