This used to be my go to store, not anymore!! Not sure what happened but obviously the newer…read moreemployees are clueless, it's like they're purposely put price tags on wrong products just to make you walk back and forth multiple times.

Excellent service! We had the best experience with Mac who was knowledgeable, professional,…read morefriendly and patient. Not only did he save us a small fortune he went above and beyond to solve the issue and didn't leave us until it was solved! Give the young man a raise, he deserves it. Thank you Mac!

This business has been around for a while now. They have an indoor facility and it's kind of hard…read moreto find. It's in a location you really wouldn't expect - kind of a residential area - so bring your GPS. You can search for parts online and/or call them. They are pretty responsive by phone and cordial (not rude like many wrecking yards). Upon arriving, they took me over to the building and you can go out and pick parts off the vehicles. Obviously you can't just go in there and randomly walk around - you should really have a purpose as the mechanic will be removing a part for you, but they do allow you to look around. As with any wrecking place, there's a certain level of morbid curiosity that prevails. Now you can rubberneck a wreck without almost creating another (while driving). Nix is primarily Lexus/Toyota parts. Car nuts will like it because there are often custom parts lingering around. Assuming they weren't destroyed from the accident, you can ask to have them removed and then purchase them if you wish. I will go back as long as I own a Toyota/Lexus and need parts.

Nix 99 seemed like a good place to do business. They said they had the glass I needed for my 2002…read moreToyota Tacoma, but when my Fiance picked it up at will call the receipt said 1996. My truck However is a 2002. I wish I had walked away then! The employee assured the window would fit but it did not. Nix 99 said they would find me the right one but weeks passed and I never heard from them. I called to check on the progress they still had not found the proper replacement, it seemed like I might be waiting a long time. When I said, "I'll just return it for a refund" they said,"No". I wrote an email to complain and only then did they agree to refund my money. Then they tried to say it was my fault for giving them the wrong model year. I could not believe the made up story I was hearing from these people! I had repeatedly said model year 2002 every time I called. Nix 99 is a hard to do business with. They have the wrong attitude when it comes to following up and getting customers what they need. And a complete lack of professionalism when dealing with their mistakes.

Overall good experience. Fair pricing and friendly service…read more I have purchased a hood for my Mazda6. Jim (owner) was friendly & helpful. Why not 5starts? I drove 2.5 hours in traffic one way to purchase a drivers seat . (no seat :( ) Jim was not able to find the seat in hes yard. (despite the seat been listed online) Overall good experience. Fair pricing and friendly service. CONS: I HIGHLY RECOMMEND: MAKE SURE THEY HAVE THE PARTS YOU NEED OTHERWISE YOU WILL WASTE YOUR TIME! (some parts listed online and mite not be there ones you get there)

I never thought i would find parts for my 85 Mazda until a friend recommended me here, the staff…read morewas very friendly, helpful and got me my parts right away at a great price!

I needed a new pair of windshield wipers and a bulb for a broken tail light so I went to this store…read morebefore I got a ticket. I don't frequent auto shops so pardon my excitement... it's like a candy store. I can spend half a day just going aisle by aisle! I found parts and accessories I didn't need, but thought I may need? The store shelves are very organized and the store is well-lit and clean. To top it all, Jesse at the counter helped me locate what I was looking for. Staff at this store are friendly and very helpful.

I have been there a couple times. So just to set the stage for you here is the lowdown- My husband…read moredoes not look white he looks Hispanic, my uncle does not look white, he also looks Hispanic and i look white as heck BUT WE ARE BORN AND RAISED AMERICANS!! So my uncle and my husband ran into O'Reilly while i ran to Bartells (in the same complex) when I was done and went into O'Reilly EVERY SINGLE EMPLOYEE IN THERE WAS BEHIND THE COUNTERS staring down my family! if they moved to another isle they would adjust themselves behind the desk to have my family in full view. THEY TREATED THEM LIKE CRIMINALS! both whom are not! They were both fixing a semi-truck and personal truck and were debating on the correct parts that would do the job. When i saw this i texted my husband and asked if anyone had even spoken to them.. he replied "no just staring" I acted like i was questing something and someone immediately came over to help. SERIOUSLY!? So i said no i will ask my husband and i went over to my husband and they looked at each other like "with wide eyes then nodded our way" like check that out. I CANT BELIEVE THE TREATMENT THEY GOT THERE! To add more insult we had to go back one more time months later, we didn't have time to go to the one on state street and the SAME THING HAPPENED!!!! EXCEPT this time i made a point to stand in direct view of my husband so the cashier would LOOK AT ME and said "hows your day going" he said "fine just watching these guys" i left before i lost my temper and called the manager as soon as I got home. Of course she denied everything instead of apologizing and said "are you sure it was here" YES I'M SURE . Come to find out SHE WAS ALSO THERE WHEN THIS WAS HAPPENING!!! DON'T SHOP HERE IF YOU WANT TO BE TREATED WITH RESPECT and DIGNITY!

I had a warranty issue on a battery that was just under two years old. Alan and the lady in the…read moreoffice, whose name I did not get really took care of me and were able to get the replacement battery the next day. Even offered to test my alternator and try to determine what could've caused it to fail, which I will be driving it back in once I installed the battery. Absolutely great customer servicefrom some super people! I would highly recommend if you're looking for professionals, to go to this NAPA store.

Pros: I was greeted right away and the dudes working here were nice, appeared to be very…read moreknowledgeable and tried to be helpful. Cons: However, I just made a special trip to find a Napa auto parts store to purchase a gift card for my brother's Christmas present--and none of their THREE employees knew how to load one with the computers. So nevermind I guess? Can't believe these obviously long-time employees haven't received training from the management on the POS system by now. Don't go here for gift cards...

I came by on a Sunday. After finding two other places closed on my quest for an oil change I came…read moreinto this store with no appointment. They were booked up so I was set to try another day. No need though. The assistant manager said if I was willing to have the oil change take a little longer (15 minutes) they would happily squeeze me in. Woohoo. I was willing to wait, no worries. I have a new car which is only a problem because of course the needed information was not in the computer. That all worked out well and we actually made it out of there in a very reasonable amount of time, and we didn't have a longer wait. We brought another of our cars in a couple days later. I requested a service I thought I might need. When the manager saw the work order and when it was determined the service was not necessary he advised me not to waste money on it. Thank you.

On the Fourth of July we were on our way to the Anacortes ferry terminal, and they were one of the…read morefew places open on the fourth and we just so happened to get a flat 3 miles away and they took us in even though they were slammed for the 4th and spent 30 min on us immediately and prioritized us and left. Made traveling with a 2 and 4 year old totally worth it an they cake through like super hero's !!!!! I'd go again and again if we lived close .

Outstanding service truck runs great taking all my vehicles here going forward. Staff was great to…read morework with. Clearly provided what needed to be addressed no hard selling and got work done quickly.

I had a leaking high pressure hose on power steering pump in a 5.0 Chevy pickup. I told Crosson…read morewhat the problem was and also said the pump itself had been recently replaced by another repair shop. Crosson insisted I needed a diagnostic ($295) even though I knew, they knew exactly what was wrong. If I was disabled, that work would have taken a hour or so in my driveway. The steering does work better now. Feels like gouging to charge that kind of extra money for a known, customer specified issue. Be aware, they do this.