I was concerned the price would be high from a custom business but was surprised by the very…read morereasonable battery prices. I had issues installing my new battery and they lent me a few tools and recommended a part to fix a bad cable terminal. The only issue I had was they were out of the cheaper foreign batteries for my truck.

My old '98 Mercedes diesel doesn't get driven every day and after a few days she won't start…read morewithout a a half hour on the charger. I suspected I was going to need a new battery, an expense my fixed income couldn't absorb. I've passed by Pac Power countless times over the decades but since they were close to an appointment I had I stopped in. Ryan checked the battery and found it tested good. He set me up with a pigtail to connect to a trickle charger for a lot less than a new battery that anyplace else would have happily tried to sell me. This job was a little bit of a PITA since the battery was under the rear seat. I'm grateful for businesses that operate like this. Their motto on their sign is more than an empty slogan; "Good people selling batteries...for everything"

We came in to have our propane tank filled and ended up buying a STAR golf cart! We had just…read morestarted looking for a golf cart but hadn't decided on what we wanted yet. Ryan, the store manager, spent significant time with us answering questions about the golf cart, following up with the manufacturer regarding additional equipment we were interested in, setting up a test drive and never once making us feel pressure to buy in any way. Once we had purchased the golf cart Steve, the owner, delivered it to our house and gave us a tutorial on the cart assuring we felt comfortable with our new purchase. Their team made our major purchase buying experience the best ever! Would highly recommend Pacific Power Batteries!

I bought a battery in 2023 for my sprinter van and I also purchased the extended warranty for…read more another 2 years the battery for a sprinter van is expensive OTD it cost me $633.96 The problem I experienced with the Everett store is I brought my battery in last Friday early afternoon I explained to the c/s rep I hv trickled charge this battery for the last couple of days and it did start up the next day no problem I even drove my van for about 1 hr then I let it sit overnight battery wouldn't barely turn my Van over so I explained this to the person and he went on the defensive right away said it could be my starter or something else, I said are you kidding me I'm almost 70 years old very mechanical and told him no it's the battery I said I'll leave it here you guys can trickle charge it and load test it and let me know what you find out . I got a call on Saturday afternoon from Pacific battery they said your battery is charged but when they load tested it it dropped so low that under there standards they would consider it a bad battery but the person said I could come and get it and see if it works because being it was a Saturday there wasn't a mgr to see what they were willing to do for me. lots of wasted time for me so I did go pick up my battery from Pacific power and battery in Everett and drove to O'Riellys the battery was 1/2 the price and I know they will take care of it of me where ever I happen to be. I try to shop local and support local businesses I hv shopped at Pacific Power Batteries in the past but no more!!!! Dissatisfied customer

It was an absolute pleasure having to deal with these guys. They assisted me with my purchase,…read moreexplained every little detail about the battery I was dealing with, and even exchanged the unit after it has proven itself as not fully meeting my expectations. Very friendly, very professional. Will come back to this store again in the future.

Called a number of auto parts business's to get a quote for a new battery for my 1985 Chevy Sprint…read more Don was super good about my request for a Group 45 battery for my car, which my repair manual calls for. He had brought Group 45 battery because of the above. That is service above and beyond. After the battery was installed, I asked the employee who installed the battery if he had a recommendation for a trickle charger. He recommended me a product that will fill my needs and the price is in my budget. Don said he will call me when he gets in stock... Very happy customer.. :). :). :)

Asher and Jack were both the best EVER. I went in the store on Broadway to see if they were able to…read moreboost cars that may need jump starts. After checking out my vehicle I found out that that I needed AAA but then my cell phone died. Asher offered to call AAA for me and he went through all of the prompts for me.These two young men were very helpful, polite and patient with a senior citizen like myself. Then another co-worker who was off duty stopped by the store and was kind enough to offer to give me a jump start and he gave me his time and assistance. All of this took some time and it was a bit chilly outside in the cold but all three of them were still very polite and professional. At the end of the day I was very thankful for all of their help and and support and they made what could have been a very terrible experience a little easier and I felt very much at ease with the how things turned out. The world could use many more people just like you to make life a better place and you could teach people how to treat others who are having a rough day. Please give these three a raise, they really deserve it. Thank you. Best regards, Tracy Williams. Everett, Wa

Elsbeth was so helpful. Checked my battery and alternator voltage. Gave me a lot of helpful advice…read moreabout my car. I really appreciate it. Thank you so much.

Very disappointed in this company... I have purchased…read moreeverything to maintain, charge, and connect my batteries from this company. To include; new cables connecting to and from the alternator, starter, and to the battery, also including all grounding cables, custom made by them, $500+ just in cabling. $300+ battery + the extended warranty. That being said, they also tested my alternator, no problem there. Then how is it that an manufacturer defective battery that won't hold a charge, can't be exchanged (considering there extended warranty (2 years)+ manufacturer warranty (3 years )) after two years? This is the third battery that I have had issues with over the past 4 out of 5 years (different vehicles ), that have all been tested by the company. To make sure that the vehicles, or the way that the batteries were being maintained were not at falt. All that being said... They have decided not to warranty there product, and replace the defective battery (as I purchased the extended warranty ). Conclusion. I am boycotting this company, and telling every single person in my very extensive collection of wonderful friends & colleagues (military, car community, car club, car enthusiasts, mechanics, salespeople, and business owners)... To buy some place else, where they have the customers interest in mind, not the ole mighty dollar.

We have been in this store many times and have always been helped quickly and with good knowledge…read more The young man who helped us find a part one of our trips took extra time to explain and asked important questions to make sure we bought the right part. He really knew what he was doing. The staff was friendly and helpful. I will, and do, use this store often. Great job!

I am a Businessman and have been for over 40 years and I have never been treated so…read moreunprofessionally and discourteously as I have been over the last few years at O'Reilly Auto Parts. Complained to Corporate numerous times with no result and no call back. Spending thousands of dollars as I have a fleet account. But I had the audacity to complain to corporate. It was convenient to go their but now I'm done with O'reilly's totally, Cheaper at other stores.. shop around. These guys think their the only game in town and they act like it. Time to show them who's boss .... The Customer

-1 star for pricing, it could be more competitive. Also, there is sometimes a line at the…read moreregister.(I have been here more than once) they usually have plenty of people helping at the parts counter, but can be slow with checking people out. Store is clean. The isles are taller than Advance Auto Parts making navigation a little more tricky. Selection is good. I got what I needed, an adaptor for my ratchet. 3/8 to 1/4. The adaptor was $7.68 and it is not as strong as the ones made for impact guns. The parking lot is a little small. The parking lot for the auto zone down the street is much easier to find parking in. Advanced auto parts on evergreen way has a huge parking lot. So if you have to tinker with your car a little, that one has plenty of space. I forgot my wallet! But luckily I was able to pay with Apple Pay, thank goodness.

Always able to wander in with older VW parts needs, and, they provide!…read more1981 vw pickup 1997 vw Jetta Thanks O'Reilly

I cannot say anything good about this business as a professional NFL player when I came into the…read morestore they didn't know who I was. I was racially profiled sold items that damaged my vehicle which was $120,000 when I tried to contact the manager, and I mentioned that I would call a lawyer. He automatically said that he couldn't communicate with me at this time so they racially profiled me sold me things that damaged my vehicle. I feel like on purpose. This is not a good company to spend your money with their cashiers are not knowledgeable about the product that they're selling, and they would rather put it off on the manufacturer instead Of the salesman. I'm disgusted with this store. Had to send my rims to get them re-powder coated 1500 the front 1500 the back which they will be hearing from my lawyers if you're black and you value your vehicle, take it from me Kenneth Walker O'Reilly's auto parts is a racist company

Picked up some automobile parts to flush and fill my coolant system replaced all the original…read morefactory hoses with brand new ones. They had everything in stock that I needed at a really fair price

David is FANTASTIC! His customer service is second to none. It is obvious he takes pride in his…read morebusiness. He was able to turn my car around within 24 hours and the price was right. He is very knowledgeable and deserves your business. Thank you David for a wonderful car repair experience! (I never thought I would say those words!)

David is a knowledgeable hybrid battery technician. But more importantly he is honest and cares…read moreabout his clients. I had my first battery fixed and after 2 years it popped up again. David not only was flexible but held his word on the warranty! He took additional days to care and retest my battery. This car was the only vehicle for my wife and I to get to work. Thank you David!!Anyone reading this. Go with this family owned business rather then dealership.