Had some rough trouble with my wife's car and she was worried that she wouldn't be able to get our…read moredaughter to school tomorrow. However with the knowledge of miss Amanda at the locust grove, GA location of advanced auto parts and supplying me with the correct parts and tools to get the job done myself with minimal expense our worries are over. She was quickly responsive and knew what the issue was right away. Oh by the way she helped with two issues with my wife's Honda and one issues with my jeep In a nutshell if you live in locust grove, ga and need auto advice go to advanced auto and ask for Amanda. You will not be disappointed.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I get the correct part for my car and the parts reps are friendly…read more The women and men get the job done well. I have been using them in this area for 12 years. S.Bradford US Army Retired This is the Mcdonough,Ga 725 Macon Hwy Mcdonough Ga

Customer Service Complaint - AutoZone Store #725 (GA-42, McDonough, GA)…read more I am writing to express my disappointment with the customer service we received at AutoZone Store #725 on GA-42 in McDonough, Georgia. Before driving to the store, we called to get a price quote for replacement headlights for our **2014 Infiniti QX80**. We spoke with **Gireesha S., Sales Manager**, and specifically asked for the price of the headlights. She repeatedly stated, **three separate times**, that "all headlights range from $20 to $35." To make sure there was no misunderstanding, we asked again and even confirmed that we were asking about a 2014 Infiniti QX80. Each time, she assured us that all headlights fell within that price range. Based on that information, we drove approximately 4.7 miles to the store with the intention of purchasing the headlights. Upon arriving, another associate assisted us. Instead of guessing, he looked up the correct part and informed us that the headlights cost significantly more than what we had been quoted over the phone. We explained that we had just spoken with Gireesha, who repeatedly quoted us a price range of $20-$35. The associate brought Gireesha to the front. Before she approached us, we overheard her telling the associate, "I know, I know, I told them wrong." When she spoke with us, she admitted she had quoted the wrong price and then asked if we had said it was for a BMW. We never mentioned a BMW, and she never asked for the year, make, or model before giving us the incorrect pricing. Instead, she simply repeated that "all headlights were $20-$35". While Gireesha did acknowledge that she made the mistake, she refused to honor the price she had quoted. Her explanation was that the store was busy and that she made an error. However, if the store was too busy to provide accurate information, she should have taken a moment to look up the correct part rather than repeatedly providing incorrect pricing. A simple lookup could have prevented us from making an unnecessary trip. Gireesha then contacted the store's General Manager, **Bailey**, for guidance. Unfortunately, Bailey was dismissive and unwilling to consider the situation, even after being told that Gireesha admitted the mistake. Bailey immediately refused to honor the quoted price and showed little interest in resolving the issue. When I stated that I intended to submit a complaint, her response made it clear that she simply did not care. The only resolution offered was a 10% discount, but that does not address the real issue. This complaint is not about the money. It is about accountability, professionalism, and honoring commitments made to customers. When a manager repeatedly provides incorrect information and admits the mistake, the company should take responsibility instead of expecting the customer to absorb the inconvenience. As a customer, I expect honesty, accountability, and respect. Instead, we experienced poor communication, indifference, and a complete lack of customer care from store management. I hope AutoZone will review this incident, provide additional customer service training for the managers involved, and reinforce the importance of verifying information before quoting prices to customers. Most importantly, I hope AutoZone encourages its managers to take ownership of their mistakes and make reasonable efforts to resolve customer concerns. Thank you for your time and attention. I look forward to your response.

The O'Reilly's on Racetrack Road in McDonough is the best one I've ever been to! Edgar helped me,…read moreand he was very kind and has very good manners. This old granny appreciates that! He greeted every customer as they came in, and is extremely friendly. He asked an associate to get something for him off the shelf, and spoke to her respectfully and said please and thank you. He even helped me get my stuff to the car. I will always come to this store from now on. Thank you, Edgar!

Always super helpful! Originally came in tentatively for a brake light switch but the guy told us…read moreit didn't sound like that was the problem. He didn't have to come out to check out our brake lights but he came out and put them in to make sure they'd work.

Wow I have never had someone be so rude when returning an item. The girl checking me out was…read moreliterally slamming the cans of paint each one I bought 5. Didn't say a word to me snatch's the receipt out of my hand.Also her manager in the background just yelling no more returns. I like autozone but this location was disrespectful and rude today. Definitely will just go across the street to the other parts store.

a recent serpentine belt gone wrong! This was a disaster as I was headed to the Sunshine state,…read morehow far am I again? Friendly greetings-everyone standing with jackets! Yessir-that's why my trip ends in Marathon. As for this belt, the bearings had gone bad. Was almost set to purchase a new belt when the "Mobile Mechanic" on the premises happened to go over the noise. Squeaky wheel gets the oil-then I needed Dorothy's Tin Man Quick-Fast & in-a Hurry! the on site repairs were a blessing, only by Magnificent Holy God. was back on the road -will I need belt adjusting after I reach Fla? Reached Fla-squealing turned to screeching-onlookers say it's the belt, however less than a year old- 1st stop walk to nearest Auto store; just in case. $4 belt conditioner-Did you know you're supposed to condition your car's belts as often as an oil change!!!! Interesting A 5 mile walk to AutoZone Dale Mabry Hwy-round trip 10miles-HEY! There's snow back home!!! Florida was 71Degrees as I loaded up on vitamin D-backpacking my belt conditioner-it works, intermittently - Have been researching; "Are you turning on your defroster as soon as you crank up your car? In some cars, the AC compressor turns on when the defroster is on. That squeaking sound would be coming from the compressor pulley because of the load on a frozen belt." Coming from 32 degrees to 70 degrees??? that seems plausible. I always say my car doesn't like the cold+ The Mobile Mechanic slapped on a new idler pulley+ I'm safe and warm for right now. There couldn't have been a bigger blessing on my journey to Florida. I'll take my time scouting out mechanics, idler pulleys, compressor pulleys and have the car looked at by a professional. Meanwhile-this AZ was fantastic They seemed shocked that I paid with cash, dontcha have cash down south??? lol God Bless

The lady on the phone was rude for no reason , I asked her a simple question " do you guys reset or…read moreerase the check engine lights from the car or you guys only just check and read" she replied in a aggressive tone " WHAT DO YOU THINK SIR WE ONLY CHECK THEM" that was out of spite considering I didn't have that same tone with her.. the professionalism was piss poor and I don't even do reviews but I had to for that lady because it was out of spite and hopefully actions will happen..

Eddie is the best employee who know how to repair or solve the problem with car remote control . My…read morecar remote work perfect.

Friendly neighborhood service. The team is very friendly and knowledgeable. I always have a good…read moreexperience with them.

I can't believe I haven't written a review for this place yet. Long story short, my Vue died on the…read moreside of the road in McDonough. We were able to replace the battery and alternator using some tools we bought from them as well as loaner tools they had onsite. Everyone was super friendly and helpful. They also had very clean restrooms available for customer use, which was greatly appreciated as we were there for several hours! #ThankYouThursday2021

We were driving our motorhome to Florida from Washington State, we broke down in Jackson, GA…read more After waiting 8 hours a small diesel shop with a mobile diesel mechanic was the only one to return our call. He came, ran diagnostics and got one code, turbo. His shop had our RV for 2 weeks and installed a new turbo. When we went to pick it up and drove 10 .miles she was still running with decreased power as before. They ran diagnostics again and came back turbo code again. They were honest and said at this point it's beyond their scope of practice and suggested we call MHC Diesel in McDonough, GA. We called MHC and filled them in on everything "Bring it in" MHC said. Confident this very large diesel facility would get her up and running right, we left it in their capable hands, or so we thought. First they said the actuator needed to be replaced, then the turbo needed to be replaced again because the actuater wasnt replaced when the turbo was and the actuator ruined the new turbo, even though it was only driven 10 miles. A second turbo needed to be installed. Of course they said we weren't able to use the warranty on our week old turbo because the 10 miles we drove it with the previous actuator ruined the new turbo. At neither place were we told the diagnostics code said actuator issue. We were told by MHC we needed a new actuator and new turbo. That didn't fix our RV, then we were told we needed a new injector, #3, we wanted to be proactive so we purchased and had them install all 6 injectors, why not since the mechanic said it really wouldn't take more time to install all 6 since he was already in there. We got another call to tell us they don't know what is wrong with our RV, our choices were to let them pull the engine and try to figure it out, have a Cummins mechanic come take a look at it at MHC or take it to the Cummins service facility in the next town. The mechanic said we could actually drive it there. It is our own ignorance for not searching for a nearby Cummins facility, we were distraught and in an unfamiliar state. Anyway, I called the Cummins service in Forest Park, GA to make arrangements for service. I told the gentlemen what has happened and what has been done. He advised very strongly that we do not drive the motorhome that it would more than likely make problems worse. We made arrangements to have it towed. Let me tell you, our motorhome is in much worse mechanical condition than it was when we took it to MHC. The whole motorhome shook violently and sounded horrible when started, it was actually terrifying and I insisted it be turned off immediately. We only started it to let it auto level after it was towed to Cumins. It went from taking it to MHC because it wasn't getting much power to picking it up like this. I guess we were supposed to feel grateful when we were charged only $11,000 +, they actually had the nerve to tell us the bill was actually $33,000 but to help us out they worked it down to $11,000. We would feel comfortable paying $11,000 if they actually fixed it and not returned it to us in much worse condition than they received it in. Why couldn't they just been honest and tell us to take it somewhere else that has actual knowledge and experience with diesel pusher motorhomes? Apparently there was one mechanic there that had RV experience, I'm it wasn't much considering. To add insult to injury our motorhome was a literal mess. Black grease/oil on the tile, carpet, steering wheel, seats and blood on the mirror in the bedroom. Please see the pictures I have included. I was able to clean the tile with a lot of work, the carpet is a complete loss and will need to be replaced. Of course we couldn't see this prior to paying because the slides were in and it was being loaded for tow. Only when we got it to Cumins and hooked to power were we able to see the mess. That's also when it was started and we observed how incredibly bad it was running/idling. Please, no generic owner or manager response unless you are genuinely concerned about this.

Customer service was wonderful! Thank you, Denise, for helping our driver get in and out…read moreefficiently. - The Dupps Company