After another auto parts store 'tested my battery and alternator' and sent me on my way with no…read moreproblems found, I found myself stuck unable to start twice over the weekend. I decided to try a different place which happened to be O'Reilly. First thing they said, battery very bad. Good. Suspected problem confirmed. Then rather than sell me a battery and install it, they pointed out these cars with the new engine stop/start at traffic lights have two batteries! There's a small one that powers the aux equipment while the engine is off and alternator is not running at these annoying 'engine off' traffic lights. Their computer instructed them to send customer to professional (dealer) service for determination and replacement of proper battery, this to avoid accidental damage to computers. I can understand there must be circuitry that ties the output from the alternator to both batteries and there may be voltage somewhere you don't anticipate. So you could buy a battery and probably replace it at home being extra cautious but that's too much liability for a store which is not a service center. O'Reillys jumped the car, got me started and sent me on my way to my dealer, no charge. This made me have a bit more faith in them going forward than the other store in town.

The most humbling car buying experience we've ever had. Can't say enough good words about Sales…read moreManager Derek Johnson and the entire FIeldhouse Team. Derek was more than willing to help us, go above and beyond and was never pushy whatsoever. He gave us plenty of time on our own to test drive and inspect our car. Their entire team is paitent, friendly, laid back and welcoming. The dealership has a comfortable atmosphere. The financial transaction was crystal clear and Derek made 100% sure we understood all of our options. Never once felt like we we're being taken advantage of or pressured. Our finalized deal took less than one hour without any additional headaches. Derek then took his time in the freezing cold going over every possible option and technology our new car had with confidence. We even had a moment to meet Greg Fieldhouse with a personal greeting. It's still a great experience to do business with a family owned dealership who truly respects its customers, community and each other. Looking forward to our future relationship with this dealership. Thank you Fieldhouse!

I bought a used SUV and had some difficulty just miles off the lot. Everyone I dealt with at…read moreFieldhouse was wonderful. I know once you buy it and get off the lot, it's yours, but they went above and beyond to help with the problem. I have also purchased a new Ranger. Everything went smoothly. No complaints.

Tire pressure check and asked about grinding a rim to get a better seal. The guy said that it would…read morebe $20, but added that I should either call ahead and make an appointment or make an appointment online. Good customer service!

Do not waste your money here! I had an approved warranty replacement by GoodYear because of a…read moredefective tire on my after market larger rim. Obviously my OEM recommended specs will be different because I got larger after market rims. I was given no problems when I bought in Florida brand new. This Discount tire defused to honor the claim and denied service. I have no clue what the problem was if they are getting paid no matter what. But with that said, this store is no providing good service.

Great experience. We drove up from out of town and had a front end. Rumble noise at high speed…read more Called another shop who said it was probably front end wheel bearings but couldn't get the car in for a week so I had decided to have Scotts, you save look at it and he told me it wasn't the bearings or CV joints, but the tires were cupped and we just had them rotated from the rear a few days ago We decided to do an alignment since I never had it done before, and it was out a little bit which they fixed. So they saved me a ton of money, by not replacing the wheel bearings and being hotness in straightforward with me. Definitely recommend their business.

Took my jeep in for a alignment after I put adjustable 4 links on. They never adjusted anything…read morestill had the same problems they told me it's a jeep thing. I took it to a good shop paid again for a alignment this shop fixed the problem in 10 minutes. Scott's is a rip off don't use ever.

I purchased a set of four Michelin cross-climate tires online and scheduled an appointment for…read moreinstallation, order number 48637388. I arrived three hours early, hoping to avoid any delays. However, as soon as I stepped inside, Lyle informed me that I was fortunate to have come in early because they wouldn't have time to perform my alignment if I had arrived at my scheduled appointment time. Twenty minutes later, Lyle approached me again and revealed that there was only one mechanic available, and he might not be able to perform my alignment. I explained that I recently had suspension work done on my car and couldn't drive away with $2000 tires without getting an alignment. About fifteen minutes later, Lyle approached me again and requested the wheel lock key. I informed him that my wheels don't have wheel locks. He insisted that my lug nuts required a special key and then told me that there was nothing he could do and would issue me a refund the following day because there wasn't a manager in the store. I requested a receipt or some form of documentation to confirm that I was getting a refund, but he instructed me to leave the store. I went to Discount Tire just to double-check if my lug nuts required a special key, and they confirmed that my lug nuts are regular 17mm socket and that it's not advisable to trust someone who doesn't know that to work on your car. I also visited Mercedes of Schererville, and they provided the same information. This is the second set of tires I've purchased from Belle Tire, and I will never spend a dime there again. I will strongly advise everyone I know to avoid dealing with them for their vehicles. The next morning, I called to speak to the manager, but they informed me that he's still not in and to try calling at noon. The lack of a manager's presence explains Lyle's behavior and lack of customer service. At the end of the day, I'm glad they didn't work on my car. I can't even imagine the corners they would have cut if they had done the work. I also found the tires for $120 cheaper at the Tire Barn and had much better customer service. They were actually persuading me to do other services, not the opposite.

This is my favorite belle tire! The guys here are very realistic with timing and get's the job done…read morewell. Thank you!!

Great doing business with these guys. I got what I wanted and I never felt like I was dealing with…read morea "car salesman". Thank you for the smooth transaction.

Not impressed with service. We walked around lot and went in to office to ask about vehicle and…read moretest drive. Guy behind desk had no info on car and wasn't motivated at all to assist us. Would never go back.