great experience here! William was the tech who assisted me - he tested the battery and replaced it…read morewhen it became obvious that was the issue. he was very friendly and personable and made me feel welcome in an environment that I don't know much about. highly recommend William and the rest of the team here.

Terrible service! I originally went to the True Value hardware store (RICE) to find a bolt for my…read moreold Toyota Pickup. Unfortunately, I missed them as they closed at 1900. I recalled an O'Reilly store had opened up just up the street so I figured I'd have a look and see if they carried bolts. I walk into the store and I am the single customer. Two people behind the counter; a young lade and man. No greeting, no "can I help you"... they were interested in nothing except chatting to each other. I located the small selection of bolts in the store after a few minutes and I asked the young man if he had a thread gauge for the bolt. He responded with "no" and offered no assistance. I said "well then", set the bolts on the counter and walked out. I definitely wont go back anytime soon, if ever.

Great job(s)! Had two older cars, first is a Jeep Grand…read moreCherokee and the second is a vintage Toyota Hilux pickup. Had the Alpine iLX-W650 installed in each, with a backup camera. Additionally, in the Toyota, they installed new speakers and anti-theft accessories. Both autos came out exceeding expectations! The backup cameras have me soooo spoiled!! I don't know how I ever got along without them. The pickup with the new speakers sounds magically better. I have tinnitus, hearing loss, and am tone-deaf, but the new speakers really opened up the sound. Absolutely amazing. Definitely recommend Kartunes in Sterling for auto accessory installation. great products, service, and pricing.

I ordered seat covers for my 2025 Dodge Ram Limited Edition pick up truck. I left a deposit and…read morewaited months for the order to arrive and I had to call them to find out the seat covers had arrived. When I brought my truck to Kartunes for the installation, the manager would not let me see the covers before or during installation. When I finally was allowed to see my truck, the order was incomplete, and the seat covers looked awful - they were industrial style for my $80,000 vehicle. I had the manager remove them and I asked for a refund. I've contacted them to ask when will I receive my almost $900 refund and have not heard back from them nor have I received my refund - it's been over two months.

Very efficient state inspection with a very cost-effective small replacement of light bulbs. Good…read morecommunication, friendly service. Clean. It seems quite popular too so it's best to plan your visit for a less busy inspection time, or plan for a while in line.

We have been going here for our car service for the past 10 years .All who work here are extremely…read moreprofessional. We get our moneys worth. Very honest people reasonable price .

I stopped by G&C Auto for a quick favor--help removing my license plate--and Dan went above and…read morebeyond. Not only did he take care of it right away, but he also provided fresh screws and mounted my new plates for me. Dan was personable, professional, and genuinely helpful throughout the whole interaction. It's rare to find someone who takes such pride in even the smallest tasks. Really appreciate the excellent service--highly recommend!

Super nice and generous owner! Welcomed me to charge my EV, and super helpful. Great place!read more

This is a review about their service department. I don't want to make them busier and make it…read moreharder for me to make an appointment in the future by writing this review, but I really like their service. :) What I like about are the ease of making an appointment, the politeness of the staff, waiting room layout, and the free car wash. This is the third Subaru dealership I tried and I like this one the most

I am writing a highly conflicted 3-star review because my experience was a tale of two entirely…read moredifferent dealerships. On one hand, the initial sales process with Habby and Kayla was excellent--professional, smooth, and pressure-free. I also really love the car. On the other hand, the finance department subsequently engaged in a deceptive product substitution that has resulted in a months-long administrative nightmare. During my financial signing, I was presented with a digital selection screen explicitly branded and marketed as the manufacturer's official Subaru Added Security (SAS) protection program. I agreed to purchase these official plans for a total of $4,103.00. However, without my knowledge or consent, the finance department switched the finalized paperwork to third-party contracts administered by Fidelity Warranty Services (JM&A Group). When I discovered the unauthorized switch, the Finance Director, Emmir Quiroga, explicitly admitted the discrepancy in writing on April 30th and agreed to void the third-party contracts and convert them to the authentic, backdated factory SAS plans. I signed and returned the cancellation documents that exact same day. It has taken over a month and a formal escalation to Subaru Customer Advocacy, the Virginia Department of Agriculture and Consumer Services (VDACS), and Better Business Bureau just to get a basic status update. It is ridiculous that a dealership requires corporate and state-level intervention just to honor a written agreement. I highly recommend the sales staff here, but look at your final finance paperwork with a magnifying glass before signing.

Took my outback in for service. They don't try to sell me services I don't need. They do the job…read moreprofessionally and on time. Their staff is always friendly and welcoming. Highly recommend giving them a try.

Craftsman Chantilly is my trusted repair shop. Shop manager Matthew Curry always takes the time…read moreand effort to make sure I understand anything that I need to know. Aiden assisted with my car today, and I highly recommend both!

The staff at this shop went above and beyond. They did not give up trying to figure out what was…read morewrong with my old Honda until they fixed it out. Lesser mechanics would have given up and sent me to the dealer. Jim Mason, Honda 2002

I love this place. Friendly knowledgeable staff. I go for emissions and safety inspections…read morenormally, but recently needed their help diagnosing a check engine light. Very helpful. I know what is wrong now, and that's what I needed to know. No hassle, get what you need from some true experts.

After contacting a couple of other business we found a place that was would do the alignment for…read moreless than Foreign Auto services. While it was in the machine, we waited to see if they would tell us about any extra fees. Well lo and behold, NO EXTRA CHARGES, NO "OLD BOLTS", NO ATTITUDE IN CUSTOMER SERVICE. Service was fast and smooth. FAS should take notes.

The service provided was decent enough, albeit slow, and my vehicle did develop a leak from the oil…read moredrain plug gasket after my previous oil change here. My biggest issue is with their hostility toward Groupon customers. I was told today by their service writer Emad not to come back because I've used their oil change Groupons 3 times (all in accordance with the fine print) but have declined their additional recommended services each time. I'm on a schedule and can't just drop everything and stay 3-4 extra hours to have these services done; additionally, I prefer to get a second opinion and price on such issues before proceeding. Apparently that makes me unwelcome, which is fine. If your intent is for your Groupon to be a single-use introductory offer, make that the policy on Groupon. Don't sell multiple Groupons to me then browbeat me for using them without accepting your upsells. But don't worry, after Emad's rudeness I won't be coming back for an oil change or anything else.