Well I took a nap in my truck. They got my terminals replaced and looking professional!read more

Batteries northwest buyer,,, keen,,, was caught selling 2 1/2 year old batteries as brand new…read more This was discovered in September 2025 and he refused to correct it. He ordered staff to continue to sell the batteries as is. The store that discovered that Keen was lying and misrepresenting his batteries discontinued their account. Their are many other accounts that have stopped using their batteries. Keen comes across as genuine but he misrepresents the true life of the battery's he sells. Other companies have noticed the drop in battery integrity.

I had the best customer service experience, very competitive pricing and the sense of urgency to…read moremake things right was amazing. Highly recommend!

I called him to see if they carried a battery for my motorcycle and they were quick and helpful on…read morethe phone. I drove down and exchanged my dead battery for a brand new one with no problems. The price was much less than the Harley Davidson brand and yet appears to be made by the same battery company.

Carlos and Adam went above and beyond to help me get setup with replacing my IPhone 14 Pro battery…read morereplaced after the phone indicated a 79% battery capacity which is quite annoying because the phone wouldn't even make it on an 8hr charge. I went the unconventional way and decided to try a different battery not sourced from Apple instead of having another battery issue again- and to think about it, the phone isn't even 3 years old yet. I also didn't want to waste my time and visit a busy Apple Store full of nerds and stuff. I dropped off my phone and picked it up 2hrs later. No issues. It was working as I had expected it to and the capacity went back to 100%. Of course there's the nag screen that the battery is non-OEM which I don't care about- just as long as it gives me enough charge to last more longer than it previously did. Only time will tell how this new battery will perform. Their work is also back with a 6 month guarantee in which anything happens to the phone due to battery issues, they will address it. Peace of mind. Since I wasn't able to leave my phone on the original Tuesday when I brought it in, I decided to come back Saturday so I wouldn't have to leave my phone at the store overnight. Really impressed with the outcome so far and on top of that, they gave me $10 off the install price.

Did you know BatteriesPlus does watch batteries ? I do now! Had the pleasure of working with…read moreJustine at this store; they were kind, insightful, knowledgeable and above all else KIND. Thank you for getting my watch back up and working so quickly, and only $17. They also offer a lifetime battery replacement plan for $26, but I just went with the one-time change.

Friendly, knowledgeable, helpful, and honest. What more can you ask for in a battery business?read more

Easiest battery change I have ever had…read more Mark was extremely helpful, price was good, and warranty better than most. No question -- this would be my first stop for a new battery.

*I live in Oregon, not Cali* I highly do NOT recommend this…read moreplace. I got my battery last year in June, and just recently found out my alternator is dead and so is the battery. It would not hold a charge and I had 3 mechanics tell me the battery was toast (and leaking) and that I needed a new one. I figured the warranty would still be an option so I brought it back to them only for them to say it just needed a 24 hour charge. They also told us that alternators don't charge the battery, which was one of the most stupid things I think I have ever heard. Honestly, I don't think you should be working at a battery shop if you don't know what the alternator does. Ultimately, I ended up having to buy a new battery from Costco because my car needed to be moved and they would not honor my warranty to give me a new one. I am now down $160 because of my new battery, have my toasted battery that supposedly charged "just fine" and "isn't leaking at all!" and shit out of luck. Again, I would not recommend getting a battery from a place that doesn't even know what an alternator does for your battery/car.

My vehicle has a 7 year old battery. I pulled the terminals to do some cleaning and then noticed…read morethe charging system seemed to be having an issue keeping it running at idle. The technicians ran a charging test as well as three load tests on the battery and determined that it did not need to be replaced. They also tested fluids in every cel and cleaned and reset the terminals. Since time and breakdowns are a concern of mine, I was very willing to purchase a new battery. HOWEVER, I deferred to the professionals who, after fully testing it stated that the battery was fully functional. I have purchased several batteries as well as a battery tender from Battery X-Change. They provide excellent service, advice and are very competitive on pricing. I will tell anyone that listens to support Battery X-Change!

ATT: John Torrey RE: Employee Peter Yeager…read more I went in today and got a new battery for our 2015 Subaru Outback. Peter Yeager assisted me in assessing the current battery, was very friendly and went above and beyond in providing excellent customer service. I am most impressed with Mr. Yeager; he is kind, he is a great representative of your company and should be recognized accordingly. I have purchased a new battery for our other vehicle, a 1991 Ford 250 Pickup and was greeted in the same way as Mr. Yeager. The young man then was Devin. Both of these two gentlemen are wonderful representatives of Battery X-Change. I remain a loyal and appreciative customer. Thank you Mr. Yeager, you made today's transaction a pleasure! William "Billy" Hoffman Albany, OR.

If you need any type of battery service, Go and see Pete. Service have alway been #1 priority and…read morebest pricing in town. Been going here for years.

Beware store policy! Drove my RV in, main engine battery…read morekept dying had to use combo switch to get it there. Duracell Ultra group 65 from 6/25 *batteries plus brand. They tested it and told me in order to use the 24 month warranty, since it was at 11v, I would have to leave it there so they could charge and then test it or I go home, take it out and bring it back. Or buy another one, if the old one charges up then I have two batteries...ridiculous, I was told thats STORE POLICY! What if its your only car....what if your on vacation! Don't waste your $$$ here. Go to Auto Z, under warranty they will test replace and install it for you. FYI Store manager, I have a boat (3 batt), RV (3 batt), 2 car batts.....your done with my business, so post your apology.....lol

I called ahead to confirm they had a replacement fob for my car, and Chris assured me they did…read more Since my car battery was dead, I paid $75 to have it towed there from about 30 minutes away. Chris said he'd have the key cut and programmed in 30-45 minutes and would call when it was ready. He never called, so I reached out myself--only to learn that he couldn't program the fob and had actually cut the key incorrectly, making it unusable. After telling me this, he just moved on to another customer as if my needs had been sufficiently met. Were it not for Ed, a more experienced associate, I would have effectively been stranded 30 minutes from home. But Ed stepped in and charged my battery, got me a working key so I could get home, and later gave me a discount when I had to return for a properly cut fob. Ed was excellent and really saved the day, but because of Chris' mistakes and lack of follow-through, I can only give this location 2 stars.