No service done. Text conversation only…read more Chose another mechanic that listened to my diagnostic check from Auto Zone which I respected. John wanted to charge 75 dollars for another one that I didn't need.

John is a great mechanic had an air conditioning problem and he fixed it up in an hour. I'm going…read moreto him for all my mechanic needs.

These folks are awesome. We were traveling in the rv pulling a car. Nothing was working in the rv…read moreas the hookup from rv to car wasn't right. They came back from lunch stopped what they were doing and helped me out. They had to rewire the break system. Got me back on the road in no time. Highly recommend this outfit if your having problems with rv or car.

CareFree RV is the best! Been taking different travel trailers here over the years and I have…read morealways got great service and a fair price. Great people.

This is what service is supposed to be. I called and asked for an estimate, I was told there was an…read moreopening at 1500 the same day. I showed up and spoke to the same person I spoke to on the phone, turns out that was the owner. He gave me an estimate and time frame that I was happy with. He also assured me that he'd be able to "work magic " , I thought it was a little funny he phrased it like that. After the repair was completed in a very timely manner I can verify the "magic" was done. He took the time afterwards to talk to me about proper paint maintenance for my Mazda, something the dealer didn't do. This is the body shop I will call first whenever I need anything done.

Richland Collision Services was my third estimate. Number one was professional and impersonal,…read morenumber two was in an area where I wouldn't want to leave my car. Number three is where I met Arsen. He is professional, extremely experienced and I felt cared for. I waited as satisfied customers came and went and his Team also seemed happy, I was beginning to feel like family. He explained what they would do, I read his reviews, toured his shop and after seeing their work I was satisfied. I picked up my car today and there is not a hint or ripple of where the damage had been. The work was completed quickly and it is a beautiful job. Thanks to Arsen and his Team.

This family owned body shop has absolutely amazing customer service. They have great communication…read moreand are dedicated to ensuring full satisfaction. I highly recommend bringing your vehicle here over the corporate "big box" shops.

Please stay away from here, we took a vehicle for an estimate, dude started working on it and…read moreordering parts, started fixing the vehicle without our permission. We went back and forward with the guy explaining to him what he did was wrong, he didn't care, this man does not care about the customers. We couldn't do much so we just gave him the green light to fix the vehicle, fast forward to the day we picked up the vehicle, we noticed abs and traction control lights on, on further inspection we noticed the rear abs sensor was disconnected, idk why it would be if the repair was not in the rear. The front brake caliper bolts were loose as well. For what they charge it's absolutely unacceptable. If I could I would give this place negative stars.

I have been waiting for a quote for almost 8 months! No way I'm allowing them to work on my truck!…read more I called in spring of 2025, because my '21 GMC Canyon 2.8l Duramax was coming up on needing a timing belt service. I was looking for a shop that had experience with this engine before. Spoke to someone on phone that said that they worked on quite a few, but that his "2.8 guy" was out on maternity leave. Told him that was fine, as I still had 10,000miles before the service needed to be done, so I was happy to get a quote and get on the wait list for when he was back. He sent me a text with a form to fill out for the quote, filled it out, then radio silence for months. Called at the end of summer. my truck is now 5,000 miles from needing the service done. "well, we're really backed up in the shop". OK, do you want my business or not? I still have time before I need it done, and I'm happy to wait because I want the service done by someone experienced with this engine. He again sends me the form. I fill it out again. Nothing. November rolls around, and now I need the work done. At the beginning of December, I decide to physically go into the office to see if they can just quote on the spot and I can get on the schedule. Spoke with a woman and explained everything that had happened up to this point. She finds my info in their system, verifies my contact info, and assures me that she'll get back to me on Monday with a quote. Nothing Another week and a half go by. I again call, and speak to a guy who tells me he's in the middle of working on quotes, he saw mine, and to expect the quote in a day or 2. Now its been another week and still nothing. Not sure how one is even supposed to do business with this shop if they can't even give you a quote on repairs. Absolutely ridiculous!

Devin and his team are the best in the Tri Cities for diesel repair. He has taken good care of me…read morewith excellent work at a very fair price. I won't go anywhere else for my diesel truck.

I had my window regulator installed by Dan after it failed while my jeep was being worked on at…read moreanother shop. I had sourced the part cheaply, and he installed correctly. Shop fee is average. Dan's the man!

So I was recommended this place to take my truck to by a co-worker. He was completely satisfied…read morewith their service when he got his suspension rebuilt. However, I was not. I took my 4runner here for a simple exhaust upgrade and for new rear springs to be put on. I'm a gear head, and I am totally capable of doing such by myself, but I was only there in Kennewick for a short time for work. So I had no other choice but to have someone else do it for me. First things first, it took Dan (owner) 6 weeks to give me my rig back! When we talked about it before handing him my keys, he instilled confidence in me that he understood my requests completely and he also built many rock crawlers and off-roaders. When I got my truck back, the exhaust had leaks. A simple turn of the wrench on the bolted flanges did the trick, but I shouldn't be doing it! Next issue was with the rear springs he installed. I provided all the parts AND instructions for installing them. All that was needed was to weld on new front hangers as the springs were slightly longer than the stockers. When I got home I measured the wheel lengths on each side...they differed by 1 3/4"!! Unfortunately I tried to get the spring issue resolved with no luck due to the shop being closed at random hours of my arrivals (I went there twice) and my work relocating me out of state. If you need some simple work done and don't mind waiting a few extra days/weeks, then go for it. Otherwise you'll be taking a gamble on his craftsmanship.

fuck this dealership do not buy a car from them they like to sell shitty cars to people. literally…read moreas soon as i drove it home the check engine light turned on & there was a crack on the windshield that wasn't there when we first took a look at the car. there was something wrong w the cadilac converter so i called literally took a week so they can fix it. in fact they did not even fix it they did not even touch it & they called me saying it was ready. that was after a week & a half of it being there. i had shit to do i needed my car back so i just made an appointment for a different day. i took it they replaced it but did not fix my windshield. later on that same day the light turned on again... they put in a shitty ass part. MY WINDSHEILD WAS STILL NOT FIXED. after that the light turned on AGAIN. at that point me & my mom were fed up so we went to the dealership to talk to the owner whatever her fucking name is she basically told us it would be stupid to trade it in bc we would loose money. they then told us to call speck gmc we made an appointment w them on my way there my car was heating up i couldn't even drive it. there was something else completely wrong with it. i ended up having to get it towed to speck where they said something was wrong w my water outlet. they were tryna wax me almost 1K so i asked my uncle to fix it he's a mechanic. he fixed it. when he fixed it he found out the antifreeze was leaking. there was a hole in the antifreeze tank. there was also a problem with the water pump but we had a warranty so we got that fixed at speck for free. then my uncle replaced the antifreeze tank. ever since my car has been good. until a couple days ago the check engine light turned on AGAIN. the antifreeze was low AGAIN. it's also been shaking. this car has been nothing but problems since i got it august 2021.

Great customer service got what we were looking for David Snyder was more then happy to help us…read morelook for what we were needing...highly recommended

This Family-owned business is incredible. We found ourselves stranded in this town with a blown-up…read moreDifferential and had to make arrangements to get it repaid. Two different tow truck drivers recommended All City as the place to get it fixed. I found a new Differential and had it shipped there and even though there were challenges to make it work, All City came up with the solution. The speed sensors were in a different location, but All City modified them to work. Fantastic company and great communication throughout the repair. We highly recommend them.

All City probably does good work. I took my 2017 Chevy 2500 HD (gas) in when the transmission…read morestarted slipping in lower gears. The reason I am not rating higher is value. They promptly evaluated the transmission and charged around $250 (refundable if I did the work there) for the diagnostic. Their recommendation was a rebuilt transmission. No problem. I shopped around and had it done for $1500 less than the All Cities quote. I didn't do an online aftermarket purchase. The business I went to installed a Chevrolet certified reman transmission with a 3 year warranty (same as All City) that was direct from Chevy.