Went in for a new battery to be installed in my car fob. Offered a single- or lifetime…read morereplacement; chose the single. Fob returned to me within a couple of minutes.

I went there to replace the battery of the watch But they didn't do that instead they just…read morescratched the watch without even changing the battery and refused to take accountability. This is a birthday present from my daughter it was in perfect condition and now it's ruined. DO NOT TAKE YOUR PRECIOUS ITEMS HERE THEY WILL RUIN THEM!! The guy who scratched the watch even said he did when I went to pick it up! But when I went to talk to the manager the next day the same guy TO MY FACE SAID THE WATCH CAME LIKE THAT!!

What's wrong with this store? They have so many cashier available but no one can take care of me!!…read moreI had waited for 10 minutes I just want to pay and ask something about my car

Awesome service and help after Jupiter Cheverolet screwed me over AGAIN. Price matched to help me…read moreand installed in no time flat. Thank you

This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

Needed a car battery. The auto parts stores and Walmart did not have the exact battery that I…read moreneeded. I Came up here to batteries and bulbs. They had exactly what I needed and it's a Duracell with a four year warranty.

If they don't have it you don't need it. Sort of. I was referred to them years ago from a lamp…read morestore in Plano when they didn't have the light blub needed for end table. They had it and I went back again to get replacement blubs as needed. Latest need was interior light for kitchen appliance which mfg did not have. I called them and explained problem and they said text us photos of blub and we will check it out. A day or so later they called back with possible substitute but not the exact same blub. I passed on their suggestion as I want to get what the mfg uses. I appreciate the extra effort to serve a customer just not this time for a unique. I will keep them on the short list for the end table blubs.

Great place, longtime business. Really knowledgeable people, which is so rare. They seem to have…read moreeverything related to batteries.

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

I've been using this battery store for years now and who knew - they now sell lightbulbs! The name…read morechange makes sense now!! I'm very happy because I can now get all my lighting and electric needs in ONE place instead of shopping around to find the odds and ends supplies for my house. Thanks batteries plus! Great one on one customer service too!

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

I walked in right after another woman and she was helped instantly which is understandable. I…read morewasn't greeted when I walked in however, the guy behind the counter went out of his way to stop who he was assisting to greet the man who walked in several minutes after me, then the woman assisting the woman who came in before me walked straight to the man who came in several minutes after me and asked if he needed help. That was a huge NO for me! I'll take myself and my money to the other location with better ratings as I'm sure they have better service! I waited until after I went to the other store with better ratings and they did not disappoint!! The warm welcome in from the moment you enter the door and assistance in finding what I needed was so quick, efficient, pleasant and genuine! Go to the Wylie location instead of this awful one, trust me you'll be glad you made the trip.

Absolutely the best batteries plus around! The manager jansen here is the best. Had my car and keys…read morefixed in just a few minutes. Sent my son here and he had his phone back to brand new. Man is a pro! The people here are kind and patient. Highly recommend!!

Samuel, was a great help! Wasn't sure on the exact type of battery to get and he helped narrow it…read moredown. On top of placing in the new battery. Also, letting me know that they had a deal going on the windshield wipers and replacing those too. Finally, upon check out he signed me up for the O'Riley membership so on my further visit's I can receive points and many more!! Again, all this done within a decent timeframe overall. Thank You, Sir!

We have an old car that we call the Green-Bean and it's a Ford Expedition, 04. It's the work-horse…read moreof our Neighborhood, hauling everything from flags-Christmas decor. We needed O'Reilly to run a computer check and we now have idea on how to problem solve. Maverick was the best help! When I said I was going to write a 5 star review, he said it was his last week. Doesn't matter son, your attitude is excellent...to the end. Maverick, thanks for the awesome customer service!!!!!