Wow! No one is more excited than me that O'Reillys is open…read morein our neighborhood of Richardson Texas! Yippee!!!! Got some help finding a blinker light for my little Ford escape. This mommy is so happy her car is gonna work perfect again. Thank you O'Reillys, your store still smells Brand New!

Great friendly staffs here that's so helpful and knowledgable . Helped me jump started my vehicle…read morewhen I got stranded.

I stopped by here to pick up a sun shade for my car windshield. A necessity in the blazing heat of…read moresummer! After browsing the whole store and not finding anything, I asked at the front desk. The man there was burly and gruff and said he'd check with his boss. Another equally gruff and burly gentleman eventually stepped out from the back with a plain silver sun shade. He loudly announced without any prompting, that it was perfectly good and "fits all size cars!" That seemed fine, so I proceeded with the purchase. He mentioned again, more than once, that it was a one-size fits all. I got the new sunshade in my car and tried it out... it is, in fact, slightly too large. LOL. I don't know if he was afraid he wouldn't make the sale? Or what? It struck me as a little odd, considering what a big deal he'd made over whether or not it would fit. It's no big deal... I just fold over the edges a bit to make it fit.

This is a bit smaller store than I am used to for O'Reilly but they still have great selection…read more Also impressive was their customer service. They did not have what I was looking for, but told me where to get it. They even pulled it up on a map to show me. Great service!

AutoZone in Richardson has outstanding customer service! I went in to get some touch up paint and…read moreadhesive to attach an emblem. William Beasley helped me find the right products. Upon checking out I mentioned that I had 2 vehicles that needed new batteries, but I could not get them jump started. William B. looked up the batteries to make sure they were in stock, which they were. He then asked his Manager if he PERSONALLY could come to my vehicles nearby and INSTALL the new batteries! Wow!!! What a HUGE HELP William was to offer that type of amazing service!! My vehicles were close to the store, so he would not be gone long. William B. promptly arrived and replaced the 2 batteries that I bought at AutoZone. I highly recommend this store for their KNOWLEDGE and wonderful friendly ABOVE and BEYOND neighborly CUSTOMER service!! Thank you William Beasley!

My AC stopped blowing cold air so I went to Autozone to see if they would help me and I had such a…read moregreat experience! I wish I got his name, but he checked the Freon level for me and filled it up after I paid for the product. He even explained how to check and do it myself for next time. I appreciate his kindness and it legitimately felt like he saved my life on this hot Texas day.

Each motorcycle is serviced with attention to detail and respect for the rider's investment. Thats…read moreon his website, my bike blew out a valve stem not half mile from his shop in 30 degree weather I got the bike at his garage door , I had money but he said no, after I camped out from Sunday 3pm till 9am to hear him say I wont install a valve stem ,he's trash, in 30 degree weather, so long story short i had to drive my harley 11 miles without a rear valve stem 10 miles a hour through traffic cause he didn't want to do it.

Absolutely do not take your bikes to this shop, we took a bike up there and spent $7,100 for a…read morecomplete motor rebuild and the bike came back with more issues than it came back with. The bike is now leaking coolant and oil! This shop is going to end killing someone! If you value your life avoid this business. We attempted to reconcile with them and they blocked us on all social media and blocked our phone numbers.

Well, I've been here a couple times since my first review and the products continue to be…read morereasonable. My latest experience is based on my phone call to them. It was late and I called around 5:20 and they close at 5:30. Right off the bat, a guy answered the phone and said, "Simco, can you hold?" and I said, "Sure." and I got the hold music. I was on hold for 16 minutes, patiently waiting for them to get back to me and then I hear what sounds like someone picking up the phone and putting it down, hanging up on me. It's not that big of a deal, so I call them back and it immediately picks up and gives me their "closed for business" recording. ARE YOU KIDDING ME? They seriously hung up on me so they wouldn't have to work after hours. I was pissed. Pissed enough that a week later, I remembered the incident and came to the computer specifically to write about my experience. It's not going to keep me from buying their products, but it really is a crappy move.

Great parts, great prices (especially if you are repairing your own vehicle on a budget). BUT a…read moreword to the wise - DO NOT call them on the phone. They will put you on hold and never come back. I needed a quote on more parts and this happened 3 different calls. They put you on hold. It's like their way of getting rid of you. But walk in there and they will wait on you quickly and have your parts in no time at all. Great place - except for the calling deal.

We had a GREAT experience at Town North Mazda! After visiting multiple dealerships during our car…read moresearch, this was by far one of the smoothest and most professional experiences we had. Ash Galoyan and Zack Alia was incredibly patient, honest, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions, kept communication open throughout the process, and worked hard to help us get a deal we felt good about. The finance team were also great to work with and made everything straightforward and transparent. We purchased a 2026 Mazda CX-5 Premium Plus AWD and really like it so much already! The vehicle was spotless, the process was efficient, and the entire team treated us with kindness and respect from start to finish. If you're looking for a dealership that values customer service and professionalism without the typical high-pressure tactics, we definitely recommend Town North Mazda. Worth the drive from Louisiana for us! Thank y'all again for such a great experience!

I left my car for service on Wednesday, 7/29/26 requesting some routine service (oil change and…read moretire rotation) plus a warranty/recall work be done by Friday evening at the latest. Greg, the service advisor, even entered the promise date in the system as 7/31 at 3 pm. I got no communication since then and when I went to pick up the car this morning, 8/3 at 8 am on my way to work, Greg, asked me why I came to pick up the car as it is not serviced yet and in fact, it is not even in the queue to be serviced yet. He didn't even offer a loaner car to alleviate the painful situation. It was a rude and hugely disappointing service. I guess familiarity breeds contempt and Greg wanted to keep a familiar, long time customer waiting while prioritizing others. He talks nicely but has poor follow-through. I hope the other service advisors are more professional but I don't have the time to find out. I will be taking it to another dealership for warranty work and routine service from now.

Great company highly recommend. Had a small issue starting out but the business reached out to me…read moreand we got it fixed.

From the owner: HZ Motorsport is an automotive aftermarket parts company that doesn't believe spending less should…read moremean sacrificing quality. We're a small Global Team with a Warehouse right in the Heart of Texas baby and we want to shake up this saturated segment!

We were looking for a place that carried a certain oil for my hubby's car and NAPA did not…read moredisappoint! Thanks! oxo

I placed an online order on 03/25/22 @ 5:24pm, and this store was chosen because it was nearby and…read morehad the item in-stock. I received an e-mail on 03/26/22 @ 4:59pm saying my order was ready for pick-up. 30 minutes later I received an e-mail saying my order had been cancelled with no explanation. I called 800-LET-NAPA on Monday afternoon seeking that explanation and got none. So now this will LET NAPA know with a poor rating.