Really bummed to hear they no longer sale new MINI's here. Glad the service department is still in…read moreSanta Fe. It would be heartbreaking and tremendously inconvenient if Santa Fe MINI drivers/lovers had to drive half way around the world to Albuquerque for service AND new car sales.

After leaving this Yelp review I received a call from Jeremy who, I believe, is the service…read moremanager. We discussed my experience and he explained that Dominique has been with them a long time and that this was an unusual incident. Having also completed a survey from BMW/Mini indicating that a refund was expected given the circumstances he offered a refund of $732.07 for the unauthorized work. The tire that required replacing cost $358.00 was not refunded. I very much appreciate that he has made this gesture in an effort to keep my business.

Shannon and Kyle helped me so much and were very helpful with getting me the best deal on my oil…read moreand filter

Thank you, Nate T and all the team there at AutoZone was worried about my car went out of their way…read moreto help. Make sure that I got the parts I need and got my car started and got me home. Thank you you guys.

I had a run flat go bad on me and my wife and I had just moved here to Santa Fe…read more Trevor and his team took great care of me. The tire was under warranty and they turned it around for me in no time. Great Job!

X3 dropped off for recall and the vehicle sat there one week. No loaner. Vehicle had been…read moreserviced one week prior at a different company and in excellent shape and now the vehicle is having major problems and needs $2500 worth of work. Told parts were switched out. Very disappointed in dishonest business.

Under new ownership now. Great staff and friendly service. Luckily their mechanics could fix what…read morethe other local small shop messed up. Will definitely be going there from now on!!

Bought a new ID4. This dealership helped get me out of a vehicle that I was way upside down in…read more Also took my vehicle for its first service and it was a truly exceptional experience!

This Napa location has excellent customer service. Knowledgeable staff and friendly service…read more Keeping it up.

9:00 needed headlight cleaner. Instantly offered three different options with price comparisons…read more Awesome service and selection!

If you're in the market for a new car, I highly recommend working with Larissa at Capitol Ford. She…read morewent above and beyond to earn our business, and even though we did not purchase the vehicle we originally went to see, we developed a plan to reach that goal. We did end up purchasing a Ford Escape, and Larissa was a big part of making the whole process seamless. In the future, when we're ready to purchase the car we originally went to see, we would definitely work with Larissa again. If you're buying a car here, try to get your service agreement factored into your payment during negotiations (standard in the state I came from, but apparently not in New Mexico). So you know exactly what your monthly payment will be at the time of signing and you're not blindsided by the additional cost for the service package.

Took our pickup in for 100,000-mile maintenance. They didn't tighten the spark plug. Thank goodness…read moreit started having an issue and we took it to a local that found it. They offered to pay for a small part because someone else found it. Well, folks, we live 70 miles away. If we had drove it, we would have ruined the motor. We will never purchase another ford! sorry customerservice. Ford dosen't stand behind there. Clients and they lie. Never sent even what little money, they said, they would pay!

After a long trip from Boston to Albuquerque, I needed to get a couple things fixed on our LR4…read more(which the dealership in Hanover, MA had never been able to diagnose and fix after multiple visits). I paid a quick visit to the dealership in Albuquerque and after a pretty cold welcome there decided to check out the one in Santa Fe, slightly out of the way but it is not a real inconvenience. I was welcome there by Eric Trowbridge, director of the service department, and even though he was having a busy week (4th of July) he took the time to listen to my concerns. We made an appointment for the following Monday. Him and his team approached the diagnostic step by step and were able to pinpoint exactly what was wrong with my vehicle (I was informed that it would be a few days to get everything sorted out - which was not a problem as I had been provided with a LR loaner vehicle, once again thank you for not putting me in a rental car - and also informed daily of what steps were taken). Once I picked up my car, not only had they fixed everything that needed to be fixed they also had left it pristine (very different than the dirty footprints left everywhere after each visit in Hanover, MA). Today, I went there to get new rims and tires installed and they took the time to adjust the alignment without charging me for it. The tires had arrived more than a week prior and they stored them for free. They also handled the reception of my rims coming from the UK without asking a question. As I arrived there this morning (late), the tires were mounted on the rims and ready to be installed. They did a perfect job and put my old set of wheels in my trunk while complementing me on my vehicle. Let's not forget the delightful Patricia working the front desk. All I can say is that this is exactly the type of customer service that I expect from a luxury brand such as Land Rover and the Santa Fe dealership should be THE model to flow for all others around the country. Once again THANK YOU for all the hard work, I am looking forward to my next visit and highly advise anyone in the area (ABQ, Santa Fe and further) to use your services.

1 STAR I contacted…read morethis dealership from out of state because I was seriously interested in purchasing their 2017 Range Rover SVAutobiography. The vehicle is beautiful, and I was prepared to discuss purchasing it and arranging everything from Georgia. What immediately turned me off was being told that I would need to put $5,000 to $10,000 down. I found that extremely off-putting. At the time this was communicated to me, I had not received financing terms from a bank showing that a lender required me to put $5,000 or $10,000 down. If a lender reviews my credit and says a certain amount is required for approval, that's one thing. But I don't appreciate a salesperson presenting such a large down payment as though that is simply what I need to bring to purchase the vehicle. I have purchased and financed vehicles before, and I expect the actual lender to determine the financing requirements based on my application, the vehicle, and the amount being financed. Being an out-of-state buyer should not mean I automatically need to hand over $5,000 to $10,000 of my money upfront. If there is a specific dealership policy for out-of-state customers, that should be clearly disclosed and explained. The vehicle itself may be beautiful, but this interaction completely changed my interest in doing business here. I would recommend that prospective buyers ask upfront whether the dealership has its own minimum down-payment requirements and get all financing terms in writing before proceeding.

Called in to get a price, spoke to Barbara she was very rude, she tried to dictate where I take my…read morescrap metal saying because I am in a different city I NEED to do business with my local location. I have my own reason why Im going to Santa Fe which is none of her business at all. Gas prices are high and she's concerned where I take my scrap as if she's paying my gas and maintaining my vehicle... I don't think so mam. I'll do business where I please. If you don't like it, find another job. Otherwise this business is usually really good we have never had an issue with Santa Fe or Las Vegas locations, both Steve and Brian are wonderful to do business with.

Who was very pleased with the service, I found a very polite and helpful. I was looking for a…read moreparticular part that they were able to explain that it was unusual and that it was very specific and at that time they did not have it. But gave a good explanation of why it wasn't available and I would certainly work with them the gun.

I'll always come to this place even if I can buy batteries somewhere else or cheaper or at target…read morethese guys are always so nice and helpful and friendly. I highly recommend this place and support the folks that run it as they are quite lovely.

Always helpful and they always have the right batteries. They also seem very friendly.read more