I thought I had already made a Google review for this place and I guess I just assumed it would end…read moreup on yelp as well. The care, promptness and quality of service that I received here was above and beyond what you can expect at 99% of places, I will not hesitate to go to them for my automobiles sound and our alarm service ,should I need to upgrade.

outstanding service, i had a system installed by them and they took care of me no questions asked.read more

This is my favorite shop for car batteries and other rechargeable batteries. They are always very…read morehelpful and explains the pros and cons of different options without pushing the most expensive option.

I go to Pacific Power Batteries for all batteries. Sam S was awesome help. He showed me all my…read morebattery options and was very educated on all of them. I learned a lot from his knowledge and appreciate him spending the time to educate me. Thanks again Sam!

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

I shopped around on price and quality and this was the best of both. I was a little nervous to go…read moreanywhere given the cost of the service and a truck but Truck Toys was the right choice. Don't get fooled by the fact they don't have a shiny show room. They have what matters: knowledge, service and friendliness. Homer and crew are awesome. My bed liner is excellent and the truck looks just like it did when I took it in. ZERO overspray. Service was as-scheduled and I got a call the truck was done 20 minutes earlier than expected. As I look to add a tonneau cover and toolbox, I'll definitely go back to see Homer.

I was referred to this company to address sun-damage issues on a fiberglass van topper. Homer and…read morecrew prepped roof surface along with plugging cracks found and applied bed liner coat in lightest color available for reflective properties. Work was completed on-time and end result was beautiful that they obviously took pride in! I recommend this company for their services without hesitation!! Job well done, Gentlemen!! Robert B.

They are great and honest people. I've been going there for years. They had my vechicle for days…read moreand couldnt find anything wrong with it and didnt charge me. when I got it towed up there it wouldn't crank. They were honest and didnt make something up. Thank you Auto Pioneer.

In March 2023, I brought my Lexus RX 350 to this shop for a transmission fluid service. The…read moretechnician noted the presence of metal shavings in the pan on the invoice, and instead of following OEM specifications and using Toyota WS-compatible fluid, the shop installed Kendall VersaTrans CVT+. I later reviewed the product specifications and contacted Kendall's own technical support team directly. Their team confirmed that while VersaTrans CVT+ may be used where Toyota WS is specified, their *recommended* product for WS applications is Kendall VersaTrans LV ATF, not CVT+. Their data sheet confirms this. When I brought this to the shop's attention, attaching official data sheets, Kendall's response email, and compatibility concerns, they refused to acknowledge any wrongdoing. Their responses were consistently short, dismissive, and unprofessional. I received multiple replies with no greeting, no name, and no attempt to address the core issue. Instead of discussing solutions (which I offered several times, including a fluid replacement or partial refund), they repeatedly deflected and eventually stopped engaging altogether. Despite the shop stating in their own records that metal shavings were present, a clear indication of wear, they opted to use a non-recommended fluid. Over the next 2.5 years, the vehicle accumulated only ~9,200 miles, but the transmission continued to degrade, likely accelerated by the mismatch in fluid. This review is not based on emotion. I've provided documentation, OEM specifications, and direct confirmation from the fluid manufacturer. The shop's refusal to admit a mistake or even engage in a basic conversation about resolution speaks volumes about their customer service standards and technical judgment. I cannot recommend this shop to anyone seeking careful, OEM-spec service or professional accountability. If something goes wrong, don't expect them to help, or even call you by name.

Terrible customer service. They quote you a low price and then charged $200 more! They broke a part…read moreon my upper console last summer while my car was in the shop. They then charged me to replace it for $120! I was quoted $42 last year. I was clearly overcharged. It's a two piece cap that snaps together. Charged me for each side!! Thru didn't rotate my tires. They wouldn't help at all. I wanted a $60.99 refund for not defining the part was two part. So stupid. You can't have one side and not the other. These guys aren't even open on the weekends!! I don't know how they stay in business. It was a 30,000 mile check up!! So I called on a Monday to complain. I was told Nicholas would research it and get back to me. Exactly 5 days later no phone call back and they are closed till Monday. So I called back the next Monday and were given the run around about one part being sold as two separate pieces. They are crazy. I'm very disappointed and won't buy my nest Volkswagen there!!

Stephan found a safe first car for my son that both of us are happy with. The process was…read morestreamlined, taking out lots of the stress of buying a used car. Stephan was detail oriented, and redirected us away from a more expensive car, stating that the cheaper car addressed our needs better. Not many car salesmen would have that integrity. I was impressed with the entire experience, from looking casually in the lot, to testing cars with a young man eager to buy his first car, to the paperwork process, and getting the plates. Good work and good vibes at Karmart!

I had some issues with the original job they did on my truck. After leaving a "not so good"…read morereview, they gave me a call requesting I come back in to get things fixed. I did so and they did so and now I am pleased to recommend them.

I have traded with Discount tire for over 20 years now for myself and other family members with…read morefull satisfaction on all fronts. No longer! My recent visit for new tires on my Lexus RX-350 at the Burlington WA revealed a change in , professionalism, and business practices. They now play games in their billing practices and lack transparency. Per my original phone conversation, After applying a manufactures rebate and offering to a discountinued tire price involving a tire that i desired but now was replaced by a new model tire at a slightly higher price. ...I found when presented the bill they charged nearly $200 extra dollars for tire insurance which I did not order nor did we talk about. When questioning this they quickly said they could remove it. This charge would have been twice the savings that I was expecting! Some discount. I pressed them how it got on the bill in the first place. It went down hill from there starting with their billing computer program just includes it, followed by they were already generous by applying a discount implying that I should be grateful for it and they therefore were justified in doing this (as ridiculous as that sounds, but consistent with the level of maturity and professionalism that this store presents). Also, no advantage to appointment times as they are not adhered to. Beware, when shopping at the Burlington store, (get the full out- the door cost quote or they will make up one of their own in hopes you won't catch them taking advantage of me (being 75 yrs old?) to make their bonuses). Hopefully Discount Tire's other stores have more integrity that this one is displaying. Senior management needs to address them.

This place is amazing professional custom fabricators,…read moreExcellent work, World class exhaust repair, This is the place to have your work done on your vehicle.

At first glance, with its hot rod ambiance and cool cars, I doubted if it was the right place for…read moremy Swedish car. But I was in for a surprise. I visited based on a hunch after being told elsewhere that I needed an expensive catalytic converter replacement. The mechanic here, a true Volvo aficionado (owning more Volvos than the founder of IKEA), diagnosed the issue within minutes. Instead of a costly repair, it was just two coils that needed replacing. The cost? A quarter of what I was originally quoted. It wasn't just about saving money, though. It was about finding that rare mechanic with an incredible depth of knowledge, able to diagnose problems on the spot. The efficiency and expertise here are unmatched. As I write this, I'm almost hesitant to share how great this shop is. I fear it'll become too popular and I'll have to wait weeks for an appointment! It's that good. Highly recommended for anyone seeking honest, expert service, especially for Volvos.