The lady at the counter was really helpful.. she suggested that they do give new parts but not…read morerepair. This is related to Equinox Year 2007..which had a power or cigarette lighter port, USB port wasn't working. Very gentle, professional, good person. This happened on Saturday afternoon on November 9th 2025.

I ordered some brake pads. They turned out to be the wrong ones I wanted. I called 3 times. They…read moreleft me on hold for over 45 minutes each time. Never came back to the phone. I emailed customer service several times and finally they cancelled my order and promised my money would be returned in 2-5 business days. It's now been 13 days and I have not received my money back. This is the worst customer service I have ever experienced. AVOID THIS LOCATION.

Mary did an awesome job helping today and I hope You keep people like her always at the front of…read morethe line.

We found our taillights were not working on the way to dropping the car off for our son to use…read morewhile at UCF. Emerson was super helpful, changed the lights, and got everything working correctly. It's rare to have find a genuine willingness to help combined with excellent customer service skills. Thank you Emerson for making this dad feel better about leaving a safe vehicle with him while he is away at college!

I have been going to Wilcox & Son for years! Brandee is the most honest mechanic I have ever met…read more He cares more about you than just charging for a repair. He has actually told me things that I don't need to do when I was the one bringing it to him to repair. Fast service, quality work and a fair price. I recommend Wilcox & Son to everyone I know.

They are fast, responsive, honest and affordable. Properly diagnosed. One day turn around. Thank youread more

Came in after a 24 hour hospital shift when my tire was completely flat…read more They found a perfect match, replaced the tire and had me on the road again in under 20 minutes. Fast friendly service.

DO NOT COME TO THIS PLACE. A LARGE MISERABLE MAN WITH A LONG BEARD (might be the manager) IS A…read moreCOMPLETE AND TOTAL JACKASS AND WILL RUIN YOUR CAR. To begin, I came in a few days back to get 2 news tires and an alignment. They took longer than they said they would, and before checking out my car I had to pay and sign. Soon after my appointment with them I noticed a big scratch on one of the rims (that are relatively new and definitely wasn't there before) and that my car when driving it still had the same drift to the right that it had before the alignment. So today I came back in to point out the scratch and mention the alignment didn't work. I went in today to mention the scratch and alignment issue, and the same big guy got super offended and instantly started to be very rude and told me "don't come in here doing that". Then he offered to check the alignment (which he is contractually obligated to do anyway) and had me give him my keys. I was on a very tight schedule and when I noticed many other customers there I had the feeling it would be a long wait and I didn't really want them touching my car again after further consideration. So I came back out after 20 or so minutes and asked for my keys from the same miserable dude who accused me of just coming in to blame him for my rims and I didnt even care that my car couldn't move straight. Mind you I wasn't sure what they did with them and his unqualified team also couldn't do the alignment right. I then made it clear to him that I wasn't sure about what they did with the rims and that I had a very busy day (which I'm taking time out of because this place is so awful) so I wouldn't have any time to wait for them to do the alignment as they hadn't even taken my car back yet. When I asked for my keys back a second time he straight up said "I don't wanna help you anyways" and I got them back and headed out the door. The carelessness is one thing but how rude the front desk guy was is a whole different thing on top of it which made for an awful experience. Please don't bring your car here.

This is my second time coming to John and Sergio's body shop to have my car fixed…read more They are very responsive and friendly and I have found that no where else but here. They may take a little while if your car is super damaged from collision like mines but overall, I recommend them for their family friendly service. Parts are not an easy thing to find right now with our market and they did the very best in my eyes finding all the necessary parts that I needed to have. Everyone is treated like family and hopefully I will be back but only to visit! No more car damages for me please! Lol!

Good as new! I got referred to Sergio's by a friend and I'm glad I did. Sergio and his team are…read morevery responsive & kind. My car looks brand new if you need auto body repair, I recommend this place 10/10.

It has been years using this location and thank you William aka Batman for the excellent service…read moreand saving us money with the Firestone Credit Card. Exceptional service once again.

You walk in the place looks clean. Only had one person in front of us but it takes the service guys…read morelittle bit long as the customer were being served. We just wanted to get a tire plugged (flatted) and the fee was a pretty fair charge, but we were told that it will take up to three hours of waiting before we would be served for a 5 minutes service. He said that they are short staffs and will need to wait that long for a quick job. We were traveling so we didn't have time to wait so we left.

I just had a perfect experience at Gerber Collision. I was kept fully informed. Monica, Adam &…read moreReggie provided a very efficient & quality experience. Drop off & pick up was uneventful. Excellent quality of repairs was achieved. I would definitely use Gerber again.

Reggie was extremely helpful. He communicated with me throughout the entire process. He listened to…read moremy concerns and ensured my car was taken care of. I highly recommend this location.

Pats worked on my and my wife's charger and jeep, he's done work from changing fuel injectors to…read moreevaporator to fix AC/HVAC issues. I would recommend Pat for any car issues.

Do not trust this hack!! He almost ruined my engine. Had him replace valve lifters on my car and he…read moremade the problem worse. After installing the new lifters my car wouldn't start anymore. So he took the hack way out and tried to blame it on "cheap parts". So I paid him for the work that he didn't complete ($800) and had my car towed ($135) to a more knowledgeable mechanic and was told he put 5 push rods in wrong and now they're bent and a couple of my gaskets were damaged as well. To fix what he destroyed it's going to cost me $1412... Sent him a message telling him what I was told and the hack never responded. If you need a tire changed, battery jumped, or new brake pads this maybe the guy for you but if you care about your car even a little don't call this guy.